Hi Listers As you are aware , Michael Joseph (MJ) leaves the office of CEO on 31st of this month after a 10 year career at Safaricom. As is tradition, we at KICTAnet bid our members welcome/ farewell and certainly this list is the tool of choice supplemented by a bash when feasible . this is what we want to do starting now - from 10 hrs today the 10th day of the 10th month of the 10 year of the new century we wish to take just 10 days to reflect on the MJ's 10 year safari ---- . As usual we expect fair and candid thoughts from our hearts and mind and the daily prompting questions will provide a structure for our discussion we shall present your candid views in style to MJ at a suitable time shortly after the closure of the list discussion---- To kick-start discussion , first let's look back over your shoulder - just recall when he landed in Nairobi in June 2000 and went to work on/at Safaricom. At 17k customers , with barely 9 base stations , the operator was the smallest and in the eyes of the potential consumer, an appendage of the towering TKL of the day . that was then , it's no more . What still lingers in your mind of MJ early days at Safaricom, his interaction with you , the customers , the media, the regulator , competition etc? . What factors shaped MJ's and Safaricom's destiny - did he create the opportunities or was he just smart enough to take advantage of the situation? . In juggling between competing technologies, customer expectation, staff demands, government, market competition, what strikes you as MJ's character that produces the results we see . What do you think he could have done differently? . What actions did MJ take then that are still inexplicable and you would want MJ to explain now? cheers Muriuki Mureithi