Dear All Something is not quiet right. The problem described by Melissa is the second time I am hearing such a case. On 2 October 2009 at about 6.59 pm at the Sarit Centre Customer Care Centre there was this gentleman who must have been trying to activate their MPESA line. They were asked to deposit 100 bob, but chose to deposit 2000. The interesting comment I heard was him being told that the line was in his name, but the MPESA account was in someone else's name. Can a clarification be made? I sincerely hope that I am wrong. But, the ramifications for public policy seem grave in my view. Kind regards Eric Aligula Sent from my BlackBerry® -----Original Message----- From: melissa makokha <[email protected]> Date: Mon, 5 Oct 2009 10:49:25 To: <[email protected]> Cc: KICTAnet ICT Policy Discussions<[email protected]> Subject: Re: [kictanet] MPESA - Need for Consumer Protection (Attn:Safaricom) _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jairah%40kippra.or.ke