Dear Liko, We would like to invite you to make a presentation at the forthcoming Outsourcing & Contact Centre Conference, which we will be holding over 4-5 November under the auspices of the Ministry of Information & Communications and in partnership with the ICT Board. The programme of confirmed presentations so far is attached. It would be great if you would be willing to share your experience with the other participants. Yours sincerely, Sean Moroney Chairman AITEC Africa <mailto:seanm@aitecafrica.com> seanm@aitecafrica.com UK Tel: +44(0)1480-880774 UK Fax: +44(0)1480-880765 UK Mobile: +44(0)7973-499224 Kenya Mobile: +254(0)721-845674 Mozambique Mobile: +258-82-6181618 Nigeria Mobile: +234(0)802-0571766 SA Mobile: +27(0)724-577887 Skype: seanmoroney <http://www.aitecafrica.com> www.aitecafrica.com Please visit our discussion group on The Banking Technology sector in Africa at: <http://groups.yahoo.com/group/africanbankingtech> http://groups.yahoo.com/group/africanbankingtech AITEC Africa is the trading name of AITEC Conferences Limited UK Company registration number: 4698475 _____ From: kictanet-bounces+seanm=aitecafrica.com@lists.kictanet.or.ke [mailto:kictanet-bounces+seanm=aitecafrica.com@lists.kictanet.or.ke] On Behalf Of Peres Were Sent: 01 September 2008 12:23 To: seanm@aitecafrica.com Cc: 'KICTAnet ICT Policy Discussions' Subject: Re: [kictanet] Stakeholder Queries: Liko, It would be great to hear from you and others, your insights into sales and marketing insights that can benefit the BPO, KPO sector. We can continue the discussion off the list. Kind regards Peres Were _____ From: kictanet-bounces+pwere=cascadegl.com@lists.kictanet.or.ke [mailto:kictanet-bounces+pwere=cascadegl.com@lists.kictanet.or.ke] On Behalf Of Liko Agosta Sent: 01 September 2008 10:33 To: pwere@cascadegl.com Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Stakeholder Queries: About ICT Board and all these Boards . Do they ever have open sessions where stakeholders can review strategy, advice, brainstorm ? As CEO of verviant, I have been able to get business . I feel like I have insights into the sales and marketing process that can benefit other software/ICT providers . Thanks Liko Agosta, CEO Verviant Consulting Services. <http://www.verviant.com> www.verviant.com Phone : 1-919-341-1820 Fax : 1-978-268-8403 Toll Free: 1-866-551-4935 Pager: <mailto:9193891551@txt.att.net> 9193891551@txt.att.net From: kictanet-bounces+likoa=verviant.com@lists.kictanet.or.ke [mailto:kictanet-bounces+likoa=verviant.com@lists.kictanet.or.ke] On Behalf Of Patrick Mburu Sent: Monday, September 01, 2008 2:49 AM To: Liko Agosta Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Stakeholder Queries: Hi Brian, Thanks very much for the response, this does help for sure put things in perspective which is great and point well received. I'm not new to volunteering capacity and well... we all have to make sacrifices for a greater good at some point in our time. Hat's off to the team voluntering, I look forward to contributing. Looking forward to hearing of opportunities to contribute in my capacity, and also looking forward to answers on the questions asked before. (perhaps the title of the email needed to change :-).. so hope it wont get lost soemwhere.. Best Regards, Patrick 2008/8/29 Brian Munyao Longwe <brian@caret.net> Hi PAtrick, Very good points raised. I will not try to answer any of them directly - but will make a few suggestions. I personally feel that it is quite interesting to note your (and many others previously) open expression of interest in "getting involved" - this is excellent! However, the sad fact is that very often when the rubber hits the road and people need to selflessly dedicate personal time (almost always on a voluntary basis) - they simply don't. Some of us (and as I look around the room at the 12 odd people sitting here) have been volunteering our time constantly and consistently for many years, going out of our way, both to find out what is happenning and to offer our (free time and input) towards helping govt better understand and work with "stakeholders" in defining the ways of moving forward. A lot of this has happened through our personal involvement in organisations such as KICTANET, TESPOK, KENIC, KIF, KEPSA, EAIA, CSK, etc... As a result of these largely voluntary participations I think Govt has realised that there are people who are willing to set aside their personal and commercial interests and help out of their hearts. My two pence and probably not very clearly expressed but I hope you get my point. For those who *genuinely* want to be of service, there comes a high price in terms of personal commitment and sometimes it takes years before one is recognised as being a consistent and reliable resource. In my personal experience my first major engagement in a national process was during the drafting, review and enactment of the Communications Act in 97/98 which I pursued because I had a passion to see transformation within the industry and genuinely felt that this was an opportunity - now 10 years later I am the one being chased by various committees/panels for my input...... Hope this helps, B On Aug 29, 2008, at 12:43 PM, Patrick Mburu wrote: Good afternoon, Perhaps a few questions to be asked (not directed at Brian only) if some others may be interested in knowing is... 1. Who qualifies as a stakeholder (individual and company?) 2. How can one qualify as a stakeholder? and contribute to be considered as a voice being heard: 1. Perhaps as members of this list for example; can questions / suggestions regarding certain issues be solicited through the online discussion fora or through directed workshops... be collected and presented on behalf for those unable to attend various events? 3. How can one be nominated to participate at these venues be it retreats and or missions overseas as indicated in the document? I apologise if this has been already discussed at length..however a quick recap can't hurt. Perhaps these are best directed to the ICT board directly? however, it may benefit others curious on this list as well... On another note... I found the document rather interesting as this is response to the much awareness requested on this list : information ..information...information... Kudos to the ICT board on making efforts to dissemniate this info. and hope to see further publishes and eventual invites. To move forward collectively..collaboration is key... Wishing a good friday. Asante, Patrick 2008/8/29 Brian Longwe <blongwe@gmail.com> FYI Listers ---------- Forwarded message ---------- From: Brian Longwe <blongwe@gmail.com> Date: Aug 29, 2008 9:31 AM Subject: Re: [kictanet] ICT Board Strategy a Farce To: wambuiwakarema@yahoo.co.uk Very strong language - but I think you should relax as your concerns are unfounded. I am at the Strategic retreat. Unfortunately Gilda Odera - Chairperson of BPO, who was supposed to be present had to cancel at the last minute. Brian On 8/29/08, Wambui Wakarema <wambuiwakarema@yahoo.co.uk> wrote: I have read with surprise the Kictanet mailout from the ICT Board claiming they are going for a stakeholders strategy workshop in Naivasha. Who are these stakeholders? Are there any representing the BPO sector?? I ask this because I have contacted the industry association and they dont seem to be in the know either. This is quite bizarre, especially since BPO is a key sector of the ICT Board's mandate. Who are the stakeholders from the other ICT sectors? Shouldnt the Board be getting input from key stakeholders at this workshop. They are wasting government resources going to write strategies and then 'presenting' to stakeholders, yet stakeholders should have been involved from the word go. The current management of the ICT Board performance is well under par. Recently I called up their offices wanting to engage with the management on a number of issues. Alas! I was informed that they were all on leave at the same time! The ICT Board cant seem to function properly due to sheer incompetence. Dr Ndemo I want a response from you since the buck stops with you! Wakarema Send instant messages to your online friends http://uk.messenger.yahoo.com <http://uk.messenger.yahoo.com/> _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: blongwe@gmail.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com -- Brian Munyao Longwe e-mail: blongwe@gmail.com cell: + 254 722 518 744 blog : http://zinjlog.blogspot.com <http://zinjlog.blogspot.com/> meta-blog: http://mashilingi.blogspot.com <http://mashilingi.blogspot.com/> -- Brian Munyao Longwe e-mail: blongwe@gmail.com cell: + 254 722 518 744 blog : http://zinjlog.blogspot.com <http://zinjlog.blogspot.com/> meta-blog: http://mashilingi.blogspot.com <http://mashilingi.blogspot.com/> _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: patrick.mburu@gmail.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/patrick.mburu%40gmail.c om _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: brian@caret.net Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/brian%40caret.net -- This message has been scanned for viruses and dangerous content by <http://www.mailscanner.info/> MailScanner, and is believed to be clean.