Its great that the govt is looking at outsourcing some of its processes. This will go a long way in building the local BPO sector. However while building capacity let us continue to market the sector. The marketing that was done over the past 5 years is now beginning to yield fruit. Some big name international players plan to either set up in Kenya or outsource to Kenya. These companies would also help to build capacity through skills transfer by partnering with local BPOs in Joint Ventures. It shortens the learning curve. Peres Sent from my BlackBerry® -----Original Message----- From: Grace Githaiga <ggithaiga@hotmail.com> Sender: kictanet-bounces+peres_were=yahoo.co.uk@lists.kictanet.or.ke Date: Thu, 26 Apr 2012 20:31:23 To: Peres Were<peres_were@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions<kictanet@lists.kictanet.or.ke> Subject: [kictanet] Kenya changes BPO strategy, striving for efficiency _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/peres_were%40yahoo.co.u... The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.