Listers
This is welcome.
One thing is for sure. When it comes to availability of Government Services, this government gets an A- from me for effort. We must appreciate the strides we are making. We still have ways to go but a glass half full - not half empty is a better way to look at it.
For me, what I find most impressive is the thinking behind mixing 'analogue' and digital. Take the Huduma Centres. I think this is a master stroke of building a bricks & clicks model to serve the public taking into consideration that Internet Penetration is still below 50%. The eCitizen Portal, despite UX issues is another feather in the cap of this government.
Well done Dr.Matiang'i and Team. Onwards and Forwards!
Ali
Hussein
Hussein & Associates
Tel: +254 770 906375/ 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Blog: www.alyhussein.com
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.