A company the size of Safaricom with the size of operations it has should not be worried buy opening up agents. Let value to customers drive the stickiness to Mpesa not to lock down we are currently experiencing. On Wed, 30 May 2018, 09:46 Dennis Memusi via kictanet, < kictanet@lists.kictanet.or.ke> wrote:
This might be in good favor to curb dominance, but on Safaricom's point of view, wont this be assisting rivals to compete with them?
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