Liz,

1. All phone numbers in an MPESA statement have six digits masked, for obvious reasons; if the statement is accessed illicitly, the individual unique numbers can not be determined.
2. There is both security and privacy justification for this. BUt also business case, including liability
3. The DCI can via a court order get access to the said phone numbers as part of investigation, the OB is only a record of the incident with police.

Imagine a scenario where wakora wa Nairobi, grab you and transfer money to a number(s) linked to a terrorist cell, the ATU will seek/find you as the owner without having to get an OB no. - but this is their job!


On Thu, Sep 5, 2024 at 11:40 AM Odhiambo Washington via KICTANet <kictanet@lists.kictanet.or.ke> wrote:


On Thu, Sep 5, 2024 at 10:39 AM Liz Orembo via KICTANet <kictanet@lists.kictanet.or.ke> wrote:

Dear listers,

See this case in twitter. A lady was carjacked, her phone stolen and mpesa transferred to other numbers by thieves. Safaricom does not want to reveal the beneficiary numbers for the criminal transactions to the registered line owner. This is despite them going to Safaricom with an OB number.

I am not too conversant with the DP Act, but as long as the lady still has the number, she can use a USSD option to obtain the M-Pesa statement sent directly to her email by the system.
But then what does she do with it after finding who her money was sent to? DCI. The DCI are the ones who will handle that case - which to me is a robbery with violence case.

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Cephas O.M