On 7 February 2017 at 22:37, Odhiambo Washington via kictanet <[email protected]> wrote:
On 7 February 2017 at 21:18, Emmanuel Khisa <[email protected]> wrote:
Safaricom in the new strategy have decentralised their operations fully to diffeent regions in the country...I would be glad if the staff posted in these regions focussed on improving quality of service across the country...An example is the Western Kenya office in Kisumu should try and resolve quality issues between Kisumu and Busia...e.g Ojolla to Maseno section has serious signal drops.
I second that, Emmanuel.
Can Safaricom tell us when they expect to have the BS at Chulaimbo? I tried pushing for this for years till I gave up. They can put it kwetu Nyumbani :-)
Thank you all who have raised issues of access to marginalized areas. The Chair of The Universal Service Advisory Council (USAC), Catherine Ngahu, when she appeared before senate sough to answer some questions on USF and the role of Operators. She said they have 2.3 billion that operators have refused to bid to covers some areas using those funds. "In the bidding we have faced challenges where some areas we are willing to provide funding the operators are unwilling even for pay to proceed. They have bid less areas than we intended" - Catherine Ngahu, Chair USAC. Evidence: at the 49th minute mark of this video https://www.youtube.com/watch?v=XerhfH8xD3c&t=2904s 1. Has Safaricom been able to utilise the USF in providing access to the underserved? 2. Has Safaricom requested for the USF in the first place? 3. If yes, where have they utilised the funds? 4. Does Safaricom have any need of using the USF given the amount of capital they command? Sincerely, ______________________ Mwendwa Kivuva, Nairobi, Kenya twitter.com/lordmwesh