Hi
Kindly advise them to forward the texts to ‘333’ which is to our
Mpesa Fraud team for further investigation.
Regards
Muchoki
From: kictanet-bounces+support=safaricom.co.ke@lists.kictanet.or.ke
[mailto:kictanet-bounces+support=safaricom.co.ke@lists.kictanet.or.ke] On
Behalf Of Francis.Hook@gmail.com
Sent: Tuesday, March 15, 2011 3:38 PM
To: Safaricom Support
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] problem inherent in how mobile money transactions
aredone
I have a colleague who received a rather suspect SMS that,
at first glance seemed to advise of money rcvd from someone and a few minutes
later someone called to say he had sent the money and error and has a crisis of
sorts and would like the money sent back. I have seen this twice. Tricksters at
work.
When using mobile money I have always wondered about the privacy of such
transactions since one is required to sign a sheet with details of the
transactions - details which are clearly visible to everyone. I note both ZAP
and Mpesa have such sheets. It would only take a keen eye to quickly pick out a
number next to a high value, memorise it - under the pretext of doing a small
transaction and then claim a victim within hours of the person depositing money
into their account.
I suppose unregistered mobile numbers must now be de-activated ASAP.
Be on the look out.
