Thanks for sharing your experiences. I also use Zuku and often lose 10 or more days in a month due to service interruptions occasioned by what they call power outages, signal failures, cable cuts, etc. The only positive thing is that they take time to inform me via text of such interruptions. Despite these interruptions, however, they are quite efficient with their billing (as they ought to be!) without compensation for lost days! George
I also use Zuku and they have had problems the whole week.
On Thu, Apr 28, 2016, at 12:15 PM, Bernard Kioko via kictanet wrote:
Hi listers,
My experience with Zuku is very frustrating last three days. We have reported a problem to them and they have promised to send a technician to us. Three days now but no one has showed up. In effect losing 3 days of valuable time.
What is your experience or do people just switch service providers from such?
If anyone in this list works for Zuku and is concerned, you have my email.
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