We have always been a country of complaining and criticizing. 

I applied for a passport renewal on 2nd April 2012 and collected the new passport on 19th April. That was within 11 working days.
The automation and workflow seems to be working smooth;y.

These are the positives that we did not have 10 years ago.

Probably listers can also count their blessing for the last 10 years.

Regards
10rdmwesh

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Mwendwa Kivuva
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