Welcome to Day 6 of 10. Thanks to all for your contributions - particularly those making their "maiden" speeches (Benard?, Monica?). You all better speak before we "dissolve" this discussion session this Friday. Anyway, today we want to discuss the barriers facing Regulators who wish to efectively deploy eCommunications to their customers. Assuming the relevant eContent has been developed and is available what factors could inhibit its deployment? We can use the good old SLEPT approach for scanning the Macro-environment i.e.what are the Social, Legal, Economical, Political and Technological challenges inhibiting eCommunications for Regulators? Think both ways- from the Customer (Operator, Consumer, etc) and the Regulator perspectives. 1 quick day on this one. All new and belated contributions are welome. walu. ____________________________________________________________________________________ Don't let your dream ride pass you by. Make it a reality with Yahoo! Autos. http://autos.yahoo.com/index.html