Thanx all, it does seem we are getting somewhere in this discussion (even without the worthy services of K. Annaan ;-) Anyway, very interesting and captivating experience from both M Joseph (Safaricom) and Gilda (BPO/ISP). Ofcourse with Edith (IDRC) picking off a tangent from MJoseph contribution that treads the murky area between censorship and freedom. I would imagine that requires a whole new discussion on its own later... Bill (Mediacorp), Alex (Consumers) and Mike E.(Symphony)comments prepare us better for todays discussion. The idea of HR Counseling within organisations is a to me a frank and bold step towards admitting that theres a problem and it is being addressed. The idea of mobile broadcast SMS reminding citizens of their liability in wanton destruction of property is timely. I would add, that probably the TV broadcast should adopt a name and shame approach to this destruction. Methinks at times they broadcast this images with an angle of 'celebrating' the killings and destructions :-0( Anyway, the floor is open your contributions. 1 day only on possible interventions. But feel free to contribute on previous post (just keep correct Subject lines). walu. Share current interventions employed to overcome these Challenges (1day) -What short-term tactics are you using to work around the challenges -What are your long-term options with regard to the challenges ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ