I agree with your point Bob, developing the right culture and attitudes is critical if any meaningfull revolution is to be attained in the Information Society, i am not very sure if we are doing too well in R&D in so fa as Business Process Re-engineering is concerned, what the society is demanding is a bottom up developement model..
As we call for twitter and facebook organised demonstrations to force governments out of office lets realise that this populations had reached a tipping point, as they say "the straw that broke the camels back".We therefore need to be careful about assuming that just having the tools that were available to the civilians in Egpt and Tunisia are sufficient for a mass uprising.Using the same analogy in the ICT sector just having high speed internet and accent neutral english speakers shall not cause a revolution in the outsourcing arena. The failures at attempting to replicate Silicon Valley are more than the successes so lets find our own vehicle to leverage ICT.RegardsPS. Apology's for the error with my post on airtel and Zimbabwe it was ZambiaRobert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
KenyaTel: +254722511225, +254202010696
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