Listers, I have refrained from complaining despite the inflation and heavy rainfall that has caused havoc despite being a blessing when looked from another perspective. This afternoon i drive into a basement parking in one of the cities shopping malls, clearly the guys at the entrance seem to be aware that there is no space but alas i am allowed to drive in and drive around, on realising there is no space i choose to drive out and behold, i am asked to pay? pay for what i enquire?, the attendant calmly tells me that it is is the way the system is configured even though she agrees that since i didn't find a slot i am not supposed to pay, this is the second time i am having issues with www.kaps.co.ke and i hope the two Consumer watchdogs are taking note, this is plain dishonesty why should a consumer pay for a service not rendered even hawkers will tell you kuangalia ni bure (seeing is free), worse still where is this form of injustice configured in your systems? I wonder how much Kenyans could be losing through what i have observed today anyway Justice be our shield and defender. Have a great week! -- Barrack O. Otieno +254721325277 +254-20-2498789 Skype: barrack.otieno