Hi,
I have noted that when you send money from mpesa to the wrong number and you request for the transaction to be reversed you do not recover the transaction costs.
When a line with credit is deactivated what happens to the credit? With the banks a new policy requires that funds from inactive accounts need to be remitted to Central Bank.
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya
Tel: +254722511225, +254202010696