Government-to-Citizen (G2C)

e-Services for Citizens include:

Public Service Jobs Online
Tracking status of ID & Passport Applications (Online and Via SMS)
Checking Exam Results & Candidate Selection (Online and Via SMS)
Government Information Portal (www.information.go.ke)
Submitting Tax Returns Online
Reporting Corruption Online
Kenya Judiciary (e-law Reports)
HELB Loan Repayment Status Online
Other, in progress include – Land registration, Health Information, civil registration, etc

All govt. ministries have information websites showing among others, their services (and service charter), functions and day-to-day activities, organization structure, news and events, etc.

Government-to-Business (G2B)

e-Services for Businesses in Kenya include:

Submitting Tax Returns Online
Customs Services Online
Reporting Corruption Online
Kenya Judiciary (e-law Reports)
Other, in progress include – Companies registry.

All govt. ministries have information websites showing among others, their services (and service charter), functions and day-to-day activities, organization structure, news and events, etc.

Specifically:

E-procurement – Website for Public Procurement Oversight Authority (PPOA). Efforts through PPOA (conjunction with Min. of Finance) are ongoing to develop a government-wide procurement portal to harmonize government procurement.
Central Bank Of Kenya Website gives financial indicators – Interest rate, inflation, Com bank rates, exchange rates, monthly economic reviews
Ministry of Trade website gives trade regulations and laws and related links e.g. to KAM

Government-to-Government (G2G)
This Government-to-Employee (G2E) component you mentioned exists under G2G.

e-Services for Government include:

Public Service Jobs Online
Reporting Corruption Online

The Government Common Core Network (GCCN) – This is a private network for Government of Kenya. It entails networking of Government Buildings including KICC. A Network Operation Centre (NOC) managed by a network management team already in place.
Integrated Financial Management Information System (IFMIS) at Min. of Finance. IFMIS is used government-wide by all government agencies.
Integrated Personnel and Payroll Data (IPPD) at Min. of State for Public Service. IPPD is used government-wide by all central government agencies.
Enterprise Messaging And Collaboration System (EMACS) – EMACS, a Government email system for all civil servants, is intended to improve cross-ministry communication and to be used government-wide by all government agencies. Its adoption has been rather slow (but picking-up now). Note, public sector organizations (at all levels) continue to face challenges with inter- and intra-agency communications – from emergency preparedness and management to budgeting and basic health and human services. The email system, therefore, provides improved collaborative work processes and streamlined sharing of information across public sector entities.
The website for Public Procurement Oversight Authority (PPOA) provides necessary information for all Government Procurement Officers (to use in their day-to-day activities). These efforts through PPOA (conjunction with Min. of Finance) are ongoing to develop a government-wide procurement portal to harmonize government procurement.
Standardization of IT hardware and systems – Technical Specifications are similar across-board as developed by the Directorate of e-Government. Government websites are primarily Content Management Systems and database-driven.
Monthly ICT Forums held for the sole purpose of exchanging experiences across government.
Ongoing recruitment of ICT Officers even during Civil Service recruitment embargo.
Regular technical training and capacity-building in ICT, taking up to 15% of the e-Government budget annually.
Annual review of technical specifications for ICT equipment.
Partnerships with development partners (local and international) on various e-Government areas, e.g. ICT equipment and capacity-building.

On Mon, Jun 8, 2009 at 4:06 PM, muskiv <kulebak@gmail.com> wrote:

Skunkers,

The achievement of e-Government in Kenya has been one of the main priorities of the Government of Kenya towards the realization of national development goals and objectives for Wealth and Employment Creation, as stipulated in the Kenya Vision 2030. The Government of Kenya established the e-Government Programme in June 2004. Subsequently, the Directorate of e-Government (DeG) was established in June 2004 as a Government commitment to make e-Government a reality and to ensure that it provides better services to Kenyans.

We have all seen effort across different Govt arms towards adoption of some form of e-government and if my memory doesn't fail me, i know there have been lost of exchanges in this forum directly and indirectly in this respect. (e.g. KRA onlines services...and whether they work, the e-gov portal launched by KICTB etc)

I read Mworia's article on making of a revolution (posted Frid last week... I think 5/0/08) and what captured my attention are the misconceptions that many of us could be harboring.

Now...(To the Point) to those knowledgeable than some of us are, could some one highlight to me what the broad achievements and REAL impediments have been within the last 5 years regarding the provision of following e-government services:

1. Government-to-Citizen (G2C)
2. Government-to-Business (G2B),
3. government-to-Employee (G2E), and
4. Government-to-Government (G2G)

Much said.

Many thanks.

MKC

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