mmmh, looks like this BPO breakfast kicked off a storm in the tea cup(s)...hope the storm does not blow-off the emerging local BPO industry. Kukubo, Victor, et al,- u had better have a damage control department ;-) walu. --- Harry Hare <harry@africanedevelopment.org> wrote:
Apologies for cross-posting.
Harry
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From: ke-internetusers-bounces@bdix.net [mailto:ke-internetusers-bounces@bdix.net] On Behalf Of robert yawe Sent: Monday, November 12, 2007 11:37 PM To: Internet user group Subject: [ke-internetusers] ICT Board's accreditation of BPO Society
This morning I attended a breakfast meeting hosted by the newly appointed ICT Board but which turned out to be a flag waving event for some private club called the BPO Society.
It is interesting what happens when you pick private sector people and give them the mandate to run a public institution. Last time I checked single sourcing for government services can only be done after requesting exemption from the Ministry of Finance, but I stand corrected.
The ICT Board has unilaterally appointed the BPO Society as the only bona fide forwarder of licensing applications for any BPO business, under which gazette notice was this status issued? It is interesting how a state agency can send me to pay a private club (Kes. 35,000/-) for them to forward my application to set up a business. Even at the height of bureaucracy institutions like the Chamber of Commerce never had such powers, so where does the ICT Board get the authority to single source for a vetting agency?
The answer to the whole issue came out in a subtle manner on one of the slides US$ 11.4 Million (Kes. 0.75 Billion) for capacity building of the BPO industry. Somebody seriously needs to monitor this new private sector dream teams.
This are the acts that stifle young industries, I think to grow the BPO business in this country we need to have the government look the other way to let entrepreneurs do what they have to do like the council did with the issue of private garbage collectors and CCK with courier service providers. Let legislation follow ingenuity & creativity, the other way just doesn't work.
Robert Yawe
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