Hi, Interesting issue, just this morning I was telling a manager at Telkom how our BPO model is skewed for failure. How do we expect to compete with village graduates when using urban graduates, hope our fellows are hearing this issue. Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: waudo siganga <[email protected]> To: [email protected] Cc: KICTAnet ICT Policy Discussions <[email protected]> Sent: Wednesday, 3 December, 2008 13:57:32 Subject: [kictanet] Rural BPO The sceptics are quickly dismissing Vijay Rangineni. He is Chief Operating Officer, Satyam BPO Limited based in Hyderabad, Andra Pradesh State. He says that he has been through the season of sceptics before and has come full circle: 10 years ago hardly anybody believed that outsourcing business processes from the US to India was a business proposition. Now Satyam BPO are moving to the next level - outsourcing non-verbal work to the rural villages in Andra Pradesh. Villagers are given basic data entry training lasting 3 months and now Vijay is helping oversee a workforce of over 40,000. Already he has bagged lucrative contracts including working on digitising the library of Harvard University and being the official IT Solutions provider for the 2010 FIFA World Cup. Vijay appears happy with progress so far and the trends. He mentiones a staff attrition rate of hardly 2%. This, he quips, is perhaps due to the fact that the workers are working in their home villages rather than the uncertain environments of large urban areas.... Visit www.satyam.com Waudo, In Hyderabad, India Men trip not on mountains, they stumble on stones - Chinese Proverb _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/robertyawe%40yahoo.co.u...