Program Setting & Description:

The e-discussions will be undertaken over a period of 4days and will cover the above thematic areas. Stakeholders will be invited on  a daily basis to respond to the thematic issues introduced by the moderator.  Finally, a Webinar event will be held to share and validated the findings.

Program Design (Data Collection, Data Processing)

Data Collection:

Program Design (Data Collection, Data Processing)

Data Collection:

The online discussion will be structured along the following themes :

·      Content moderation

·      Data protection

·      Transparency

·      Human rights

·      Connectivity

Days 1 (Wed 16^th Sept 2020) – Content Moderation Issues

Guiding Qtn:  Content Moderation is a delicate balance between freedom of speech and censorship. Share  your comments, experiences, and challenges with regard to Facebook Services along the following themes:

a)    Should FB be moderating digital content on their platform or should it be open and liberal?

b)    If FB can moderate content on its platform, how can it balance out different cultural expectations where a single post in one jurisdiction is considered acceptable while it becomes un-acceptable in another?

c)    How can FB moderate content without being considered a gate-keeper or violating freedom of speech?

d)    Has your content posted on FB ever been flagged as un-acceptable and what was your reaction/experience? Is there a process of appeal?

Day 2 (Thrs 17^th Sept 2020)- Data Protection Issues

Guiding Qtn:  Kenya enacted its Data Protection & Privacy Act in 2019 where the rights of individuals (data subjects) have been enhanced. Share  your comments, experiences, and challenges with regard to Facebook Services along the following themes:

a)    Have you managed to exercise your right to access and port (move)  all your data that you ever posted on FB?

b)    Have you managed to exercise your right to be forgotten, where you demand FB deletes all the digital footprint they have about?

c)    Have you managed to exercise your right to modify or restrict the consent your previously granted to FB?

Day 3 (Fri 18^th Sept 2020)- Human Rights & Transparency Issues

Guiding Qtn:  Some of the basic human rights include freedom of expression, association, opinion amongst others. Transparency of FB with regard to how it handles user data is paramount to achieving these human rights. . Share  your comments, experiences, and challenges with regard to Facebook Services along the following themes:

a)    Do you feel Facebook may share your posts with state actors under the various surveillance regimes in a way that threatens your ability to express yourself online?

b)    Do you get regular Transparency reports on how many times FB has legally shared user data with State Agencies?

c)    Some Terrorists have broadcasted their heinous crimes on FBLive. Do you think FB has acted swiftly to address these and other types of crimes?

Day 4 (Sat 19^th Sept 2020):-Connectivity & Wrap Up.

Guiding Qtn:  FB is involved in infrastructure projects that goes beyond digital content and potentially competes with traditional Telco providers licensed to provide telco infrastructure.  Share  your comments, experiences, and challenges with regard to Facebook Services along the following themes:

a) Have you ever experienced or used the FB High Altitude Connectivity Infrastructure?

b) Have you ever experience or used the FB FreeBasic Product which allows users to connect to FB without incurring data costs?

c) Do you think these two initiatives bring regulatory concerns that touch on completion, customer lock-in and others?