[kictanet] KIXP issues

Hi, We are experiencing major issues with traffic needing to pass through KIXP who do I complain to? Being a locally based content provider with an off-shore email address problems at KIXP greatly affect our business. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696