@Brian Ngure,
This is super useful! Many thanks. Like Muraya, I have been long suffering in silence to the degree of considering switching networks.
I notice that Safaricom does not promote such features vigorously to the general public and only a select few super users know about them. I am sure the motive for this is clear. This is a pity because it would save them from the many Customer Service calls they have to contend with.
However, even with this “hack”, I think we will do well to take note of Muraya’s point and monitor if indeed there is airtime pilferage going on. I for one think it is unethical to quietly continue deductions even when the network can ascertain that a subscriber is no longer using a service; I am sure they have ways to know this.
I am sharing pronto with my FB circle. Again, many thanks.
Regards,
John Masiwe
Business Development Director & CEO
Blue Gate Technologies Ltd - Professional and Quality ICT Services
Website: www.bluegate.co.ke | Tel: 0714 772 468
From: kictanet [mailto:kictanet-bounces+jmasiwe=bluegate.co.ke@lists.kictanet.or.ke] On Behalf Of Brian Ngure
Sent: Wednesday, October 09, 2013 10:26 AM
To: jmasiwe@bluegate.co.ke
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Safaricom Credit Disappearing
Hi Muraya,
I have found that in most cases this happens because someone subscribes to a service and then forgets that they have done so. They then find their credit "magically" disappearing. Try dialing *100# then go to option 7 and check what services you are subscribed to and unsubscribe from there.
On Wed, Oct 9, 2013 at 6:35 AM, S.M. Muraya <murigi.muraya@gmail.com> wrote:
Hi,
How does one stop Safaricom credit disappearing?
Many of us have noticed it does not last even when data is disabled.
Have resorted to loading 50 bob only to limit credit disappearance.
Forgot and loaded 100 bob (not 50 bob) and it is already disappearing.
Data is disabled. I get sms's I never subscribed to download ringtones,
Have not tried downloading a ringtone since 2011 - as the mobile os is not supported -- was never reimbursed, never received responses for 3 or more failed downloads. Realized then not to trust the sms service providers on these these telcos.
SOS!
Murigi / Stanley Muraya
"Better a patient person than a warrior, one with self-control than one who takes a city." Prov 16:32
_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/brian.ngure%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
__________ Information from ESET NOD32 Antivirus, version of virus signature database 8893 (20131008) __________
The message was checked by ESET NOD32 Antivirus.