Kerubo,

I think that is the role of service level agreements, this can be customized to meet sector specific needs.

Kind Regards

On Wed, Nov 2, 2011 at 3:08 PM, Kerubo Ombati <kaykerubo@gmail.com> wrote:
Hi Listers,

Do we have any regulations, policies or directives, governing  the conduct of ISP'S?Whether existing or in the pipeline.

Regards,
Kerubo

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