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State of Consumer Protection Report in Kenya - Request for Responses
by Consumers Federation of Kenya (Cofek) 06 Apr '18

06 Apr '18

Dear All, We have attached our proposed State of Consumer Protection in Kenya Report outline. We request your kind views on the 3 identified sectors. Thank you Kind regards, Jacob Oyugi PROGRAM OFFICER Consumers Federation of Kenya (Cofek) Rehema Place, Block F Suite 45 P.O Box 28053-00200, City Square Tel. +2540202615496, 3861718 Mobile: 0715555550, 0733180008 Email : <mailto:hotline@cofek.co.ke> hotline(a)cofek.co.ke Web : <http://www.cofek.co.ke/> www.cofek.co.ke COFEK - Restoring Consumer Confidence and Pride SUBSCRIBE to #CofekBreakingNews Send "Cofek On" to 40408 Description: 3rdTraining

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Memorandum by IEA-Kenya on the study undertaken by Analysys Mason on behalf of the CA regarding issues of dominance and competition in the Telco Space
by Ali Hussein 05 Apr '18

05 Apr '18

Listers This is a memorandum prepared by the Institute of Economic Affairs (IEA-Kenya) based on an invitation by the Communications Authority on Kenya for the public to prepare memoranda based on the presentation of a study undertaken by Analysys Mason on behalf of the Communications Authority. This memorandum by the IEA-Kenya contains proposals on the findings communicated during the Workshop hosted on February 20, 2018 http://www.ieakenya.or.ke/publications/other-documents/ memorandum-presented-to-the-communications-authority-on- the-study-findings-on-competition-in-the-telecommunications-sector-in-kenya Read and be the judge :-) *Ali Hussein* *Principal* *AHK & Associates* Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim> 13th Floor , Delta Towers, Oracle Wing, Chiromo Road, Westlands, Nairobi, Kenya. Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.

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BAKE Awards nominees 2018
by Wamathai (HapaKenya) 05 Apr '18

05 Apr '18

We have just announced the nominees for the BAKE Awards 2018. Nominees include: Kaluhiskitchen.com, cravingyellow.com, lizmadowo.co.ke, owaahh.com a nd techweez.com. https://www.bakeawards.co.ke/2018/04/04/here-are-the-bake-awards-2018-nomin…

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Re: [kictanet] State of Consumer Protection Report in Kenya - Request for Responses
by Consumers Federation of Kenya (Cofek) 04 Apr '18

04 Apr '18

Dear Madam Florence, This is well noted and most apreciated. Kind regardsJacob Oyugiwww.cofek.co.ke -------- Original message --------From: florence mwangangi <fmwangangi1(a)gmail.com> Date: 04/04/2018 6:05 pm (GMT+03:00) To: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Cc: Grace Bomu <nmutungu(a)gmail.com>, "Consumers Federation of Kenya (Cofek)" <hotline(a)cofek.co.ke> Subject: Re: [kictanet] State of Consumer Protection Report in Kenya - Request for Responses On ICT sector, consumers need PROTECTION FROM UNSOLICITED INFORMATION/ ADVERTISEMENTS from the MNOs and also other parties. It is not uncommon for consumers to be inundated with such texts in the dead of the night. THE OPT OUT NUMBERS DO NOT WORK AND THE TEXTS KEEP ON COMING. Secondly, the MNOs APPEAR TO SHARE CONSUMER DATA WITH 3RD PARTIES. That explains why traders who have not had any dealings with the CONSUMER keep texting the consumer to advertise their ware. On Energy and Power Consumers need protection from frequent power blackouts - an example is KINANIE AREA OF ATHI RIVER WHERE ELECTRICITY SUPPLY IS DISCONNECTED EVERY SUNDAY AND USUALLY WITHOUT NOTICE!!! Secondly, the billing is most of the time based on ESTIMATES AND THE BILLS ARE UNUSUALLY HIGH. Thirdly, TELEPHONE CALLS ON THE NUMBERS PROVIDED BY KPLC GO UNANSWERED EVEN THOSE GIVEN AS EMERGENCY NUMBERS!!! On Wed, 4 Apr 2018, 15:53 Grace Bomu via kictanet, <kictanet(a)lists.kictanet.or.ke> wrote: Under both 1 and 2, data protectionUnder 2, films regulation, data bundles Best! Il mercoledì 4 aprile 2018, Consumers Federation of Kenya (Cofek) via kictanet <kictanet(a)lists.kictanet.or.ke> ha scritto: Dear Mr Kivuva,Many thanks for your kind response. This is the Word version of our outline especially Thematic Theme Number 2 on ICTKind RegardsJacob STATE OF CONSUMER PROTECTION IN KENYA APRIL, 2018 About CofekThe Consumers Federation of Kenya (Cofek) is Kenya’s independent, self-funded, multi-sectorial, non-political and apex non-profit Federation committed to consumer protection, education, research, consultancy, litigation, anti-counterfeits campaign and business rating on consumerism and customer-care issues. The Federation was registered on March 26, 2010. Cofek works towards a fair, just and safe marketplace for all Kenyan and regional consumers in all sectors of the economy. Cofek is a founder Chair of the Government-run Kenya Consumer Protection Advisory Committee (Kecopac). Our mandate is drawn from Article 46 of the Constitution of Kenya 2010, the Consumer Protection Act, 2012 and the Competition Act, Cap 504 among other statutes. The legal framework provides high thresholds for consumer protection in all spheres and for both private and public sectors. Mandate Our mandate is to defend, promote, develop and pursue consumer rights as guided by Article 46 of the Constitution of Kenya 2010, the Consumer Protection Act, 2012 and the Competition Act, Cap 504 and make it possible for the consumers to get value for moneyState of Consumer Protection ReportsThe Consumer Protection Act, 2012 at Section 90(i) mandates the Government of Kenya through KECOPAC to “undertaking or commissioning any study or research which may be necessary to promote consumer protection and thereby publish the State of National and County Consumer Protection Annual Report”. In the absence of such reports from Government, and on which basis Cofek would play a central role, we are in the process of releasing a report of the state of consumer protection on specific aspects – in phases Thematic Focus for State of Consumer Protection Reports – 1We intend to release the State of Consumer Protection Report on the following areas;1. Banking and Financial Services Sector: Interest rates capping law; Sector Governance and overall discipline within the sector; Cost of Credit; M-Shwari Interest case; Role of technology and implication on cost of services; Marketing and Deceptive Advertising; Transparency and Accountability; Bank disclosures and hidden costs; Mobile Money Transfer Regulation Emerging Risks, Opportunities if any, among other issues 2. Information, Communication & Technology: Review sector governance and in particular developments at Communications Authority and other parastatals; Mobile Inter-operability; Crypto currency and CBK discomfort; Safaricom Dominance; Sector Competition and Analysys Mason Report; Consistent MNOs failure on Quality of Service Assessments; Cost, Reliability; Quality and potential regulation of Internet; Media Freedom; Mshwari – CBA & Safaricom excessive interest rate (now known as “one off” or “facilitation” fee; Opportunities for Telkom Kenya to increase sector competitiveness: MNOs and Deceptive Advertising; Exclusive Mobile Inter-operability Conversations fronted by CBK & ICT Ministry and MNOs; Pay-TV and Premium Content Sharing, among other issues 3. Energy Sector: Review sector governance and in particular developments on soaring electricity prices and admission by KPLC of “billing system errors”; Level of Taxes on cost on electricity – Fuel Cost Charge; ForEx Adjustment as well as Inflation among others; Fuel Adulteration; Deployment of thermal vs hydro & geothermal power combined; Loans and Grants for Mega Projects, among others STAKEHOLDER INPUT: AN INVITATIONAs a requirement of public and stakeholder consultation, we invite individual consumers and experts to weigh on the above-stated and related issues. We will appreciate your brief take on the shift, if any, of the access, quality, reliability and costs associated with consumer services and goods in the 3 mentioned sectors. Cofek undertakes to observe strict confidentiality. Such information will not be a divulged to a third and will be solely used for the purpose of developing the Cofek State of Consumer Protection Report within the said sectors. Informants who choose to keep their identity are free to send us anonymous contributions to: hotline(a)cofek.co.ke on or before Monday, April 9, 2018 From: lordmwesh(a)gmail.com [mailto:lordmwesh@gmail.com] On Behalf Of Mwendwa Kivuva Sent: Wednesday, April 4, 2018 1:10 AM To: KICTAnet ICT Policy Discussions Cc: Consumers Federation of Kenya (Cofek) Subject: Re: [kictanet] State of Consumer Protection Report in Kenya - Request for Responses Either on Thematic area 1, or 2, you should have added a component on betting, lotteries, and other con games that use tech to lure the public. Also, you would get more responses if you had posted the content of the document on the list, instead of attaching the PDF. Generally, less people will bother to open an attachment. Regards ______________________ Mwendwa Kivuva, Nairobi, Kenya On 3 April 2018 at 23:25, Consumers Federation of Kenya (Cofek) via kictanet <kictanet(a)lists.kictanet.or.ke> wrote:Dear All, We trust that this mail finds you well and in high spirits We have attached our proposed State of Consumer Protection in Kenya Report outline. We request your kind views on the 3 identified sectors. Thank you in advance. Yours faithfully, Jacob OyugiPROGRAM OFFICERConsumers Federation of Kenya (Cofek)Rehema Place, Block F Suite 45P.O Box 28053-00200, City SquareTel. +2540202615496, 3861718Mobile: 0715555550, 0733180008Email : hotline(a)cofek.co.ke Web : www.cofek.co.keCOFEK – Restoring Consumer Confidence and PrideSUBSCRIBE to #CofekBreakingNews Send “Cofek On” to 40408 _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Domain Registration sponsored by www.eacdirectory.co.ke Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kivuva%40transworldaf… The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Grace Mutung'u Skype: gracebomu @Bomu PGP ID : 0x33A3450F _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Twitter: http://twitter.com/kictanet Facebook: https://www.facebook.com/KICTANet/ Domain Registration sponsored by www.eacdirectory.co.ke Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/fmwangangi1%40gmail.c… The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

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Pwani Innovation Week 2018
by Simeon Oriko 04 Apr '18

04 Apr '18

Listers, This morning, Swahilipot Hub <https://swahilipothub.co.ke/> in Mombasa formally announced Pwani Innovation Week <https://pwaniinnovationweek.co.ke/>. The event is scheduled for 3rd to 7th December 2018. The event will provide a forum for discussions about a regional innovation strategy. Please find attached a press release. Kind Regards, Simeon Oriko

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Fwd: Disrupt! Open Source Seed Systems 18th - 20th April 2018
by Sylvia Musalagani 04 Apr '18

04 Apr '18

Dear Lister, My apologies for cross posting. This might be of interest to some tech enterprises in the list. Feel free to share within your networks. Regards, Sylvia Musalagani Hivos East Africa ACS Plaza, Lenana Road|P.O. Box 19875 - 00202 | Nairobi | Kenya Office: +254 725 451 729 / +254 789 451 729 Email: smusalagani(a)hivos.org | Skype: sylviakanari website: www.east-africa.hivos.org From: "Anne Majani" <amajani(a)hivos.org> To: "Sylvia Musalagani" <smusalagani(a)hivos.org> Cc: "Sally Akinyi" <sakinyi(a)hivos.org> Sent: Wednesday, 4 April, 2018 13:14:11 Subject: Disrupt! Open Source Seed Systems 18th - 20th April 2018 Disrupt! Open Source Seed Systems 2018 Call for Applications Access to diverse, high quality and preferred seeds is an issue for small holder farmers in East Africa. The main aim of the Disrupt! Open Source Seed Systems is to get more social entrepreneurs involved that are able and interested to deliver products and services of quality to the small holder farmers. With diverse challenges in relation to access of diverse seeds, social entrepreneurs are expected to win back trust of farmers and deliver good products and services. Secondly social entrepreneurs need to position themselves in times of rapid changes in the sector. Distinguishing oneself from the mainstream development may prove to be a good future option. Seeds that are of good quality and are free and will remain free to save, use and exchange could become important future assets. Kindly contact wdouma(a)hivos.org ; bkiome(a)hivos.org or echitechi(a)kcic.org for more information before 10th April 2018 . Please follow link for more details https://east-africa.hivos.org/news/hivos-announces-disrupt-seeds-ideathon. Kind regards, Anne Majani Programme Officer, Green Foods and Productive Landscapes Humanist Institute for Co-operation with Developing Countries ACS Plaza| P.O. Box 19875 | Nairobi | Kenya T + 254 725 451 729 | I www.east-africa.hivos.org Hivos is member of Alliance2015

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Grindr Is Letting Other Companies See User HIV Status And Location Data
by anyega jefferson 03 Apr '18

03 Apr '18

The algorithm apology for these data breaches has to go further now, Tech firms should name what they will do to fix them. https://www.buzzfeed.com/azeenghorayshi/grindr-hiv-status-privacy?utm_term=… -- Anyega M Jefferson jeffersonanyega(a)gmail.com 0703824326 Start where you are,use what you have and do what you can.

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Facebook 'ugly truth' growth memo haunts firm
by Ngigi Waithaka 30 Mar '18

30 Mar '18

Listers, http://www.bbc.com/news/technology-43594959 An extract attached.... When it rains, it pours and it seems FB can't catch a break! But, if this memo is anything to go by, a culture change @FB is inevitable! Happy Easter everyone... -- *Regards,* *Wait**haka Ngigi* Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building T +254 20 525 0750 |Office Mobile: +254 716 201061 | M +254 737 811 000 www.at.co.ke

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IGF 2018 Call For Issues
by Michael ILISHEBO 29 Mar '18

29 Mar '18

https://www.intgovforum.org/multilingual/content/igf-2018-call-for-issues

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Media barred from covering events at JKIA?
by Barrack Otieno 29 Mar '18

29 Mar '18

Listers, Unfortunate events unfolding with the media being barred from accessing the airport according to KTN to cover the events taking place there as to whether this is right or wrong i live it to your imagination. Regards -- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A

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