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WHATSAPP PRIVACY POLICY UPDATES (TalktoFacebook Webinar)
by Mwara Gichanga 24 Feb '21

24 Feb '21

Greetings listers! As promised KICTANet in partnership with FB will hold a webinar *Tuesday on March 2nd, from 11am to 12.30* noon. The FB team will respond to questions that were raised earlier on this list, and new ones that may arise as a result of these new updates. Please find link below to register for the webinar Talk2Facebook <https://zoom.us/meeting/register/tJEsd-2gqzsrE9L3PThhJjvcVlslSX5DKLsP> Warmly Mwara

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Re: [kictanet] WhatsApp to Move Ahead with its Privacy Updates
by Jimmy Gitonga 23 Feb '21

23 Feb '21

Liz, Ali and Barrack, I would add that what I have seen from Facebook is that they "smelt blood in the water" during the pandemic. There is a bigger picture here. 1. Those of us who are “BBC" (Born Before Computers) can talk of walking away and life continues. But any urbanite born after Windows 95 does not have the “luxury”. The pandemic simply made digital interaction “essential" 2. Facebook has a collective “population” across their platforms of almost 3 billion. Let’s take 10% and assume these will do commerce on their platforms. That is a market the size of the USA or Europe north of the Alps or Nigeria combined with South Africa. 3. For developers, Facebook has introduced things like the Instagram Content Publishing API, which means "Instagram Business accounts can schedule and publish posts to their Instagram Feeds from third-party platforms.” Think integration with ERPs and CRMs. 4. And just like Microsoft and lately AWS, Facebook has created Facebook Developer certification so that one can be a technical expert in Facebook marketing products. <- A job right there that did not exist six months ago. Just keep in mind the market being addressed here. The train left the station, as Barrack said. The potential money the "post BBC” generation on FB and other platforms are likely to make, considering people like Elsa Majimbo, are too tantalising to turn away from. These are the choices this generation has. Either one starves in a country run by thieves or jumps onto the digital platforms and make a life for oneself. Elsa’s dad told her that this “Internet” thing is getting in the way of her studies, considering that she is quite smart. Guess how that conversation went ... Privacy, what privacy? Even if I say I want the contents of my emails to be “private” on Gmail, what I are really concerned about is how Google uses the access to my information in my InBox and how it “secures" it against leakage from "unauthorised” parties. Data “privacy” is concerned with "how data is shared with third parties.” What people are interested in is the security or protection of data, not privacy in the “private” sense. A vast majority on Facebook platforms are going nowhere. Apple is playing the same game here with their “hardware” platforms, just more subtle. Jimmy Gitonga @Afrowave Web : Motion On 23 Feb 2021, 09:31 +0300, kictanet(a)lists.kictanet.or.ke, wrote: > > Message: 1 > Date: Tue, 23 Feb 2021 09:29:52 +0300 > From: Ali Hussein <ali(a)hussein.me.ke> > To: Liz Orembo <lizorembo(a)gmail.com> > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] WhatsApp to Move Ahead with its Privacy > Updates > Message-ID: > <CAPjmBy0ht03f=Q=hCPq-DH_nM7y3OYt4nj4sf+QhxX0XGAr0aQ(a)mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Liz > > We have none. We gave away our rights. The only remedy is to walk away... > > Regards > > *Ali Hussein* > > Digital Transformation > > Tel: +254 713 601113 > > Twitter: @AliHKassim > > Skype: abu-jomo > > LinkedIn: http://ke.linkedin.com/in/alihkassim > <http://ke.linkedin.com/in/alihkassim> > > Any information of a personal nature expressed in this email are purely > mine and do not necessarily reflect the official positions of the > organizations that I work with. > > On Tue, Feb 23, 2021 at 9:12 AM Liz Orembo <lizorembo(a)gmail.com> wrote: > > > Ali and Barrack, I totally agree with you. > > > > Lakini why are we only treating it as a matter of individual consent? > > > > Will this become a new trend where tech monopolies will be baiting people > > with free products to a point their platforms become essential services, > > then boom! New strange updates. > > > > Where does consumer protection come in. > > > > On Tue, Feb 23, 2021, 08:57 Ali Hussein via kictanet < > > kictanet(a)lists.kictanet.or.ke> wrote: > > > >> @Barrack Otieno <otieno.barrack(a)gmail.com> kabisa kaka. > >> > >> So here's the thing. Wacha nifungue roho as GG keeps on saying. > >> > >> I have been warning people for years that there's nothing for free. > >> Facebook is a marketplace. And if you are not selling or buying you are the > >> product. Plain and simple. Kwani hio platform ilijengwe na nini (how do you > >> think the platform was built?) We have a saying in Kiswahili - > >> > >> Ukiona vyaelea jua vimeundwa. > >> > >> The choice is simple. Put up or ship out. If the Australian government > >> has buckled to the muscle of Facebook who are we? > >> > >> :-) > >> > >> *Ali Hussein* > >> > >> Digital Transformation > > > >> On Tue, Feb 23, 2021 at 8:51 AM Barrack Otieno <otieno.barrack(a)gmail.com> > >> wrote: > >> > >>> Morning Listers, > >>> > >>> Looks like the train already left the station. I have noticed lately > >>> that when i discuss a product on Whatsapp, i see it on my Facebook > >>> timeline. On the flip side i don't mind the new development since it makes > >>> my decision making easier. Siri haiwekwi kwa simu ama namna gani @Ali > >>> Hussein <ali(a)hussein.me.ke> > >>> > >>> Regards

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WhatsApp to Move Ahead with its Privacy Updates
by Liz Orembo 23 Feb '21

23 Feb '21

Greetings listers, It looks like WhatsApp privacy updates are still with us, just postponed till 15th May. Check these links out: - WhatsApp to switch off messages for all who reject new terms : https://www.bbc.com/news/technology-56154543 - WhatsApp to move ahead with privacy update despite backlash: //www.reuters.com/article/facebook-whatsapp-privacy-idUSKBN2AJ0BC <https://www.reuters.com/article/facebook-whatsapp-privacy-idUSKBN2AJ0BC> KICTANet in partnership with FB will hold a webinar *Tuesday on March 2nd, from 11am to 12.30* noon. The FB team will respond to questions that were raised earlier on this list, and new ones that may arise as a result of these new updates. We therefore invite you to ask your questions here starting tomorrow Tuesday February 23, 2020 to Thursday February 25, 2020. The questions will be curated and the FB team will respond to them during the webinar on Tuesday. Here are a few questions to guide our discussions: 1. 1. What trends are these updates going to set? 2. These updates only apply in Europe because of the GDPR, yet our own data protection Act mirrors these regulations. What can we make of this? 3. What are the implications of the privacy updates on harvesting the data and metadata for advertisement? The floor is open! -- Best regards. Liz. PGP ID: 0x1F3488BF

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Avoiding the Data Colonialism Trap
by Christine Mwangi 22 Feb '21

22 Feb '21

This may be an interesting read for some of us... The “data revolution” will only be revolutionary if it genuinely empowers those who currently lack power. A new SDSN TReNDS' blog explores the growing trend of data colonialism and the steps needed to combat it. Read more *here <https://sdsn.mobilize.io/links?lid=PVnlViQtckf771gHMug1UQ&token=iqZ9l5kWPAx…>* . https://mega.nz/folder/LixwWTTL#Rug8AFpmLbnD-7vIAiW1fw Enjoy!

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ICT Practitioners Bill, call for comments/submissions to the National Assembly
by David Indeje 22 Feb '21

22 Feb '21

[image: image.png] *Kind Regards,* *David Indeje * +254 (0) 711 385 945 | +254 (0) 734 024 856

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Wambui Kinya: Why I'm joining Mozilla's Board of Directors
by Josiah Mugambi 20 Feb '21

20 Feb '21

https://blog.mozilla.org/blog/2021/02/18/why-im-joining-mozillas-board-of-d… -- Josiah Mugambi

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Safaricom changes to home fibre ToS
by Sidney Ochieng 19 Feb '21

19 Feb '21

Listers, Not sure if you've seen the stir online of changes to the ToS with Safaricom's home offering. Safaricom is destroying Home Fibre with new ‘Fair Usage’ Limits: https://tech-ish.com/2021/02/14/safaricom-is-destroying-home-fibre-with-new… The response from the company has been disappointing in the extreme, misleading with statistics and suggesting that it's best customers are thieves <https://twitter.com/Safaricom_Care/status/1360876964651929600>, never mind that working for home has lead to increased demand and use of their services. All this is beside the point, at least for this forum, what I'm concerned about this that if we didn't have an eagle-eyed blogger looking out for this, it would have been completely missed until it was already in place. So I have a few of questions: 1. Does the CA have any policies around ToS changes around services under their purview and how they are communicated to users? 2. Should companies that run what could be considered critical infrastructure be allowed to arbitrarily change their ToS to apply retroactively especially if it's to the detriment of their customers? 3. If customers choose not to accept a change in ToS what redress do they have given that perhaps the provider is the only one available in their area. 4. Finally, given that we know this could all be avoided if there was more competition in the fibre market, what is the CA doing to make it so that we have more competition in that area? It's concerning that Safaricom seems to only option for home connections in several places -- Regards, Sidney *Twitter:* @princelySid <https://twitter.com/princelySid> | *Web: * sidneyochieng.co.ke *Skype: *sidney.ochieng | *Github:* princelySid <https://github.com/princelySid>

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Re: [kictanet] kictanet Digest, Vol 156, Issue 69
by James Kimani 19 Feb '21

19 Feb '21

I would like to have a copy of the draft ICT Bill please. On Fri, Feb 19, 2021 at 10:02 AM <kictanet-request(a)lists.kictanet.or.ke> wrote: > Send kictanet mailing list submissions to > kictanet(a)lists.kictanet.or.ke > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > or, via email, send a message with subject or body 'help' to > kictanet-request(a)lists.kictanet.or.ke > > You can reach the person managing the list at > kictanet-owner(a)lists.kictanet.or.ke > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of kictanet digest..." > > > Today's Topics: > > 1. Re: ICT Practitioners Bill, call for comments/submissions to > the National Assembly (Wamathai (HapaKenya)) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 19 Feb 2021 09:58:41 +0300 > From: "Wamathai (HapaKenya)" <w(a)hapakenya.com> > To: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] ICT Practitioners Bill, call for > comments/submissions to the National Assembly > Message-ID: > < > CACho9nM_3dNj+Qhx1Sw6Qnt09SMnjGYs-7wWGYnWRToNWZFVCA(a)mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > This thing has refused to die. > > On Fri, 19 Feb 2021, 09:52 David Indeje via kictanet, < > kictanet(a)lists.kictanet.or.ke> wrote: > > > [image: image.png] > > > > *Kind Regards,* > > > > *David Indeje * > > +254 (0) 711 385 945 | +254 (0) 734 024 856 > > _______________________________________________ > > kictanet mailing list > > kictanet(a)lists.kictanet.or.ke > > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Twitter: http://twitter.com/kictanet > > Facebook: https://www.facebook.com/KICTANet/ > > > > Unsubscribe or change your options at > > https://lists.kictanet.or.ke/mailman/options/kictanet/w%40hapakenya.com > > > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform > > for people and institutions interested and involved in ICT policy and > > regulation. The network aims to act as a catalyst for reform in the ICT > > sector in support of the national aim of ICT enabled growth and > development. > > > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > > online that you follow in real life: respect people's times and > bandwidth, > > share knowledge, don't flame or abuse or personalize, respect privacy, do > > not spam, do not market your wares or qualifications. > > >

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【Invitation】22 Feb MWC_Shanghai_2021 Forum“Connected for Shared Prosperity”
by Adam Lane 18 Feb '21

18 Feb '21

Hi listers MWC Shanghai is on next week, most of it can be viewed online and there are a lot of interesting sessions. Feel free to register and watch online. One that may be of interest includes the former Head of UN Kenya, now Head of UN China. Adam [cid:image001.jpg@01D7064B.0BF9C0B0]<https://carrier.huawei.com/en/events/mwcs2021/huawei-day0-forum/connected-f…> [cid:image002.jpg@01D7064B.0BF9C0B0]<https://carrier.huawei.com/en/events/mwcs2021/huawei-day0-forum/connected-f…> NOTE-Below times are for China,which is 5 hours ahead of Kenya [cid:image003.jpg@01D7064B.0BF9C0B0]<https://carrier.huawei.com/en/events/mwcs2021/huawei-day0-forum/connected-f…> [cid:image004.jpg@01D7064B.0BF9C0B0]<https://carrier.huawei.com/en/events/mwcs2021/huawei-day0-forum/connected-f…>

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Re: [kictanet] Safaricom changes to home fibre ToS
by Andrew Alston 18 Feb '21

18 Feb '21

Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Andrew Alston <Andrew.Alston(a)liquidtelecom.com> Sent: Thursday, February 18, 2021 2:29:52 PM To: Odhiambo Washington <odhiambo(a)gmail.com> Subject: Re: [kictanet] Safaricom changes to home fibre ToS No - I said at scale - it has cost implications - and the more breakdown you want as per protocol the larger the cost implications. Anything can be done - the question is how the cost of doing it is born. Per user according is a lot cheaper than per protocol accounting - and relatively easy - per protocol accounting is complex and can be costly - it can be done - it’s a matter of making the economics work Again let me stress - anything can be done - given enough money - and the question is what costs are the users prepared to be eat to get that functionality Andrew Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Odhiambo Washington <odhiambo(a)gmail.com> Sent: Thursday, February 18, 2021 1:44:57 PM To: Andrew Alston <Andrew.Alston(a)liquidtelecom.com> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Subject: Re: [kictanet] Safaricom changes to home fibre ToS Andrew, in summary, you have just said that it's impractical (economically) to notify clients of their usage before the FUPs are applied - and @AHK is definitely coming back on your case for stating this :-) PS: I am on leave from this debate. :-) On Thu, 18 Feb 2021 at 13:30, Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> wrote: Btw – in terms of sizing of the data – At 5.184 billion samples per month – if you are storing each sample as a 64bit float (which is common) – you are consuming 41 terabytes of data per month just in the sampling – excluding overhead to serialize the data and store it – storing for 12 months would be close to half a petabyte of uncompressed data unless you are doing rollup – then add redundancy x 2 – now you are up to 1.5 petabytes of disk space. Obviously there is compression that can be employed etc – the point is – this isn’t as simple as people are making out Andrew From: kictanet <kictanet-bounces+andrew.alston=liquidtelecom.com(a)lists.kictanet.or.ke<mailto:liquidtelecom.com@lists.kictanet.or.ke>> on behalf of Odhiambo Washington via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Date: Thursday, 18 February 2021 at 13:13 To: Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> Cc: Odhiambo Washington <odhiambo(a)gmail.com<mailto:odhiambo@gmail.com>> Subject: Re: [kictanet] Safaricom changes to home fibre ToS @Victor Kapiyo<mailto:vkapiyo@kictanet.or.ke> let me try and answer the question "How are users supposed to know they have reached or almost reached their limits? ISPs should provide this information to users" ISPs have (access to) systems that monitor all traffic. By monitor, I mean the systems are able to categorise the type of traffic and aggregate the bytes/MBs/GBs used. I think it is trivial for them to avail this information to the clients. The same way they throttle you once you hit the data cap, they can easily trigger an email to you when you reach N% (say 75%) of the FUPs data cap then you can decide on what to do. Question is - will they do it? Are they obliged to do it?? The example below is a graph that one ISP has of a client's usage. I have access to this via a web portal. Funnily, I never know about the existence of this web portal for years - because I probably did not read every letter and word of the T&Cs for the service - like who does that? :-) [cid:177b4bbae4c4cff311] On Thu, 18 Feb 2021 at 12:47, Victor Kapiyo via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: Very interesting. How are users supposed to know they have reached or almost reached their limits? ISPs should provide this information to users. ISPs need to be held accountable for what they advertise e.g. a 20mbps connection, and be required to provide as such, and have a transparent mechanism for users to know what amount of data they're consuming. We might as well treat home fibre as we do data bundles, so that we always know our speed and consumption. How can a user dispute an 'unfair' FUP by an ISP if there's no independent way of verifying consumption? While i applaud Safcom for their transparency, which other ISPs should emulate, it's best practice for consumers to be provided with clear information of what they're purchasing at the time of contracting. As consumers, we always have the option to change providers, and have the freedom to contract. However, the playing field needs to be level. ISPs have an unfair advantage over their customers, who are the weaker party in these contracts. The Communications Authority should step in to protect the rights of consumers, and check these unfair trade practices which are being openly implemented by ISPs to the detriment of consumers. The silence of CA on this issue, is in my view is worrying. Victor On Thu, 18 Feb 2021, 11:54 geoffrey gitagia via kictanet, <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: I barely watch 4k coz of bandwidth requirements , but my net consumption is usually around 300 GB , plus my only big B/W hog is CCTV backup for 2 cameras. On Thu, Feb 18, 2021 at 11:49 AM Andrew Alston via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: Unless you’re watching more than 60 hours of tv a month – you won’t have a problem with Netflix 4k 😊 Andrew From: kictanet <kictanet-bounces+andrew.alston=liquidtelecom.com(a)lists.kictanet.or.ke<mailto:liquidtelecom.com@lists.kictanet.or.ke>> on behalf of tevin mwenda via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Date: Thursday, 18 February 2021 at 11:44 To: Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> Cc: tevin mwenda <tevinmwenda(a)gmail.com<mailto:tevinmwenda@gmail.com>> Subject: Re: [kictanet] Safaricom changes to home fibre ToS Thank you very much for this debate. I am learning a lot on Fair Use Policy. I guess no more watching Netflix in 4K High definition. Kind Regards Tevin Mwenda Gitonga On Thu, Feb 18, 2021 at 11:07 AM Josiah Mugambi via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: My takeaway is that FUPs should be published as a requirement. Also don't torrent too much. On Thu, Feb 18, 2021 at 11:04 AM Barrack Otieno via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: @Ali Hussein<mailto:ahussein@kictanet.or.ke> what if the Customer does not have sufficient Capacity to understand FUP, si unampea tu ajisomee na ajipange. By the way even fish can't come to a fisherman who doesnt have bait yet they are analogue ama namna gani? On Thu, Feb 18, 2021 at 10:59 AM Ali Hussein via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: Andrew I do appreciate your very candid responses and of course, I wouldnt expect you to agree with my 'conspiracy theories' about data. The fact that you can't run away from is this:- Most ISPs run a Bait and switch sales operations machine. This a morally suspect sales tactic that lures customers in with specific claims about the quality or low prices on items that turn out to be unavailable in order to upsell them on a similar, pricier item. It is considered a form of retail sales fraud, though it takes place in other contexts. So, when you are selling me bandwidth, don't hide the FUP in T&Cs. Tell me to my face. Then I decide whether I'm ok with it or not. This is the biggest issue here. Not whether FUPs are done or not. Regards Ali Hussein Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Thu, Feb 18, 2021 at 10:47 AM Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> wrote: Safaricom did tell you about the FUP – unlike most ISP’s in the world that never disclose what those FUP’s are. Also – I’d be very careful about alleging that ISP’s are all looking at user data – particularly because it’s a patently false allegation that all data is analyzed on all links. Yes – some ISP’s probably do do that kinda DPI on every circuit – but it certainly isn’t the case for a large portion of them – because its not economically feasible to do it. Again, someone would have to pay for those analytics engines – and having written a significant amount of code to detect ddos attacks using pure packet headers (metadata) – I can tell you flatly that this belief that an ISP is sniffing every packet and analyzing it – is a conspiracy theory with very little basis in fact. To back this up – on a software based platform – the following is the processing pipeline for packet analytics of packet metadata 1. Receive the packet 2. Categorize the packet * By the Ethernet Protocol ID (IPv4, IPv6, possibly .1q tags) * By the Layer 4 Protocol byte (Specifically byte 9 of the IP header in V4 traffic) * Store the 32bit Source and Destination – combined with the Source and Destination port of the Layer 4 header dependent on if its UDP or TCP * Hash the whole lot and place it into a lookup table against the 5 way tuple. 1. Even if you vectorize that process – you are still looking at a coupla milliseconds per packet – times millions of packets a second. A modern server can do that kinda accounting at ~20gigabit/second if they bypass kernel which bloats things – but – they haven’t touched the data segment of the packet. 2. If you look at Cisco routers – if you do port mirroring – you are limited to mirroring the first 128 bytes of the packet – because the replication of anything beyond that kills performance, it can’t be done at line rate 3. If you look at Juniper routers – you can port mirror for analytics on the full packet – but at the cost of performance. 4. On hardware asic based routing – analytics such as you are referring to requires CPU punt – because the asics aren’t designed to do what you are proposing. A 10gig circuit can be running in excess of a million packets a second – even if you are vectorizing the packet processing – just analyzing the headers to categorize it – before you attempt to hash it and bucket it – requires a minimum of 100 instructions post packet receipt – add the hashing and bucketing – you’re looking at a few thousand instructions to the CPU *per packet* - add the payload analytics – this goes up by orders of magnitude – last I checked – ISP’s don’t have super computers lying around. If you want full DPI to the level of analytics you are proposing – you HAVE to analyze the full payload content of the packet – and while there are boxes that can do this – they cost *millions* (of dollars not KSH) – and ISP’s generally aren’t gonna spend that kinda money unless they have to – because the cost has to be passed to the users. Andrew From: Ali Hussein <ali(a)hussein.me.ke<mailto:ali@hussein.me.ke>> Date: Thursday, 18 February 2021 at 10:32 To: Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Subject: Re: [kictanet] Safaricom changes to home fibre ToS Andrew Wacha kizungu mingi (I think you are Kenyan enough to understand what I've just said). 😁 Let me put you on the spot. To come up with FUP's you already know whose doing what so that 'innocence' of telling us about privacy now is moot. You all use these tools to snoop on us. Period. Now do it for the benefit of the customer. Not yours. This is really very simple. You all are crying foul about costs blah blah...but when you were wooing us you didn't tell us about FUP... Do the right thing mate...Be on the right side of history. Regards Ali Hussein Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Thu, Feb 18, 2021 at 10:19 AM Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> wrote: Ali, I respectfully disagree – FUP’s have been apart of the Internet since day one since they protect the integrity of the networks as a whole. You have the option of buying an account without such an FUP – it just costs more – because someone has to cover the costs. Bandwidth doesn’t come free. This is the same reason why there are contention ratios (which I notice Safaricom also publishes). You refer to big data analytics – yet if I were to propose that an ISP actively sniff and analyze user traffic – you’d be screaming about violations of privacy – because the type of analytics you are talking about would require deep packet inspection at levels you don’t even want to contemplate. Let me be clear – you get what you pay for – and if every user decided to use their FUP allocated terabyte to its full capacity – for every 3240 users you would need a 10gigabit circuit – if every user ran at their maximum speeds on the 100mbit accounts – for every 100 users you would need a 10gigabit circuit. Trust me when I say – there is no world in which an ISP could afford to provide 10gigabit of bandwidth at a cost of effectively under $11k a month and still remain viable – which is what would happen if all those users maxed out. So – let me ask you – would you prefer that ALL the users be penalized with significantly higher prices – or would you prefer that people abide by what is fair (and what is in this case, a FUP that is 4 times the global average usage for home user accounts – which is just north of 250gigabytes of data a month on global average) Andrew From: Ali Hussein <ali(a)hussein.me.ke<mailto:ali@hussein.me.ke>> Date: Thursday, 18 February 2021 at 10:11 To: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Cc: Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> Subject: Re: [kictanet] Safaricom changes to home fibre ToS Andrew Let me call this BS as it should be called. BS. Surely, of all people, you shouldn't be the one to justify FUP. I appreciate your honesty though. 😀 Here's a thought:- With all the tools available using Big Data and Analytics, aren't you all able to isolate the abusers and punish them instead of painting all of us with the same abuser tar brush? I think we are in the age of companies treating their customers with the respect they deserve and actually do right by them. What you have described is communal punishment. This is wrong and the regulator needs to take note. Regards Ali Hussein Digital Transformation Tel: +254 713 601113 Twitter: @AliHKassim Skype: abu-jomo LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with. On Thu, Feb 18, 2021 at 8:13 AM Andrew Alston via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: I’ve hesitated to climb into this but – here goes anyway (everything written in personal capacity) Firstly – almost ALL ISP’s have FUP’s in some form or another – generally buried deep in the T&C’s – as someone stated to me – in the UK with certain ISP’s suddenly your line just gets slow and then when you call support you find yourself quietly diverted to the abuse department. The fact is that FUP’s are a necessary evil. 1. They prevent customers from reselling one account to multiple other parties while sharing it using NAT – which impacts the financial viability of the service and make its more expensive for everyone else in the end 2. ISP’s operate on contention ratios – if you do not impose some form of FUP – you either have to put up the price or the contention ratios are going to get out of whack – and everyone else is going to suffer. 3. Globally most home accounts use well shy of half a terabyte a month – a terabyte of data is a LOT of data for a single home So let’s just put some context in what a terabyte of data actually means – and I always use video as the prime gauge of this because it’s the easiest example. Your average Netflix 4k film runs at ~25mbit at absolute maximum if you are watching 4K on an HDR enabled TV. That’s 22.5 Gigabytes of data every 2 hours – if you watch one 4K 2 hour movie every single day for a month you will eat 675gigs of data. If we drop this to 1080p – which is far more common – you are using ~7 megabit of bandwidth – or 6.3gigs every 2 hours – if you watch 300 hours of 1080p content in a month – or 10 hours a day – you still haven’t hit that cap. Effectively – you could watch one 4K movie every day for a month – and still watch 150 40minute tv episodes in 1080p in a month – and have room to move. To look at it from another perspective – installation of something like Ubuntu Linux over the net – you could still over 400 machines on that kinda data load in a month. With regards to gaming – you may burn 100gig pulling down a game and game updates – but after that in game play you are using tiny amounts of bandwidth and could keep yourself playing easily for a month with space to spare. On Zoom calls – if you ran zoom 24 hours a day – for a month – you’d use less than 70% of that cap. Also – I might point out that the FUP’s slow your link down once you hit that cap – to a rate that is still useable if a little sluggish. Basically what I’m saying in all of this – Safaricom’s FUP and T&C’s to me seem perfectly reasonable and designed to protect the network – with the alternative being – the price goes up for everyone or everyone suffers because of the few when the network congests. Bandwidth aint free – and you can’t have it both ways – the product still has to make financial sense to both the consumer and the provider Andrew From: kictanet <kictanet-bounces+andrew.alston=liquidtelecom.com(a)lists.kictanet.or.ke<mailto:liquidtelecom.com@lists.kictanet.or.ke>> on behalf of Adam Lane via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> Date: Thursday, 18 February 2021 at 07:36 To: Andrew Alston <Andrew.Alston(a)liquidtelecom.com<mailto:Andrew.Alston@liquidtelecom.com>> Cc: Adam Lane <adam.lane(a)huawei.com<mailto:adam.lane@huawei.com>> Subject: Re: [kictanet] Safaricom changes to home fibre ToS There's a webinar on this topic today for those interested A Public Policy Discussion on #HomeFibre and #FairUsage Policies in Kenya. 🗓️ Thursday, 18th February 2021 🕜 12:00PM - 1:30PM Sign up here: 🔗 https://t.co/LdD11UVy8q<https://t.co/LdD11UVy8q> #LawyersHub #AfricaLawTech #ISP https://t.co/a5w9SUiAl6<https://t.co/a5w9SUiAl6> Speakers from CA, Safaricom, Liquid, KICTAnet, From:Beryl Aidi via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> To:Adam Lane <adam.lane(a)huawei.com<mailto:adam.lane@huawei.com>> Cc:Beryl Aidi <bee.aidi(a)gmail.com<mailto:bee.aidi@gmail.com>> Date:2021-02-18 05:57:28 Subject:Re: [kictanet] Safaricom changes to home fibre ToS Thank you Sidney for this. I don’t think Safaricom is being sincere in this fair usage limits. They promised that with Home Fibre one can stream, download or upload stuff without limits. All you do is pay your monthly subscription. Fair usage is a type of rationing that limits how much you can do when you had been promised that you can do whatever you want. To me this is going back on a promise. It’s reminiscent of the days of unlimited 3GB bundles on the dongle modem only for them to strike you with a fair usage notice. Are other networks doing the same? As the industry leader in the country, this is bound to influence other industry players to adopt the same standards and limits which is not good. Maybe it might be time to seek other options. Regards Beryl Sent from my iPad On 16 Feb 2021, at 9:47 PM, Mwendwa Kivuva via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: Thanks Sidney for initiating this debate. On Tue, 16 Feb 2021 at 19:44, Sidney Ochieng via kictanet <kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke>> wrote: Listers, Not sure if you've seen the stir online of changes to the ToS with Safaricom's home offering. Safaricom is destroying Home Fibre with new ‘Fair Usage’ Limits: https://tech-ish.com/2021/02/14/safaricom-is-destroying-home-fibre-with-new…<https://tech-ish.com/2021/02/14/safaricom-is-destroying-home-fibre-with-new…> The response from the company has been disappointing in the extreme, misleading with statistics and suggesting that it's best customers are thieves<https://twitter.com/Safaricom_Care/status/1360876964651929600>, never mind that working for home has lead to increased demand and use of their services. That tweet certainly does not call resellers thieves. It calls them resellers. All this is beside the point, at least for this forum, what I'm concerned about this that if we didn't have an eagle-eyed blogger looking out for this, it would have been completely missed until it was already in place. So I have a few of questions: 1. Does the CA have any policies around ToS changes around services under their purview and how they are communicated to users? CA has a consumer and public affairs department. Here is what they have to say about ToC ( CA/CPA/CEP/B/05/2014 ) https://ca.go.ke/wp-content/uploads/2018/02/Consumer-Rights-and-Responsibil…<https://ca.go.ke/wp-content/uploads/2018/02/Consumer-Rights-and-Responsibil…> Perhaps CA should update that information. It is 6 years old. But good information nevertheless. 1. Should companies that run what could be considered critical infrastructure be allowed to arbitrarily change their ToS to apply retroactively especially if it's to the detriment of their customers? I hope lawyers here can help us with this. 1. 2. If customers choose not to accept a change in ToS what redress do they have given that perhaps the provider is the only one available in their area. 3. Finally, given that we know this could all be avoided if there was more competition in the fibre market, what is the CA doing to make it so that we have more competition in that area? It's concerning that Safaricom seems to only option for home connections in several places Determined by the market and economic forces. Just the other day, Safaricom was not in the home fibre market. What they have provided are more options for consumers. Numbers are stubborn facts. Fixed data subscription is as follows: Data source CA, July -September 2020 period, page 19 https://ca.go.ke/wp-content/uploads/2020/12/Sector-Statistics-Report-Q1-202…<https://ca.go.ke/wp-content/uploads/2020/12/Sector-Statistics-Report-Q1-202…> Safaricom PLC 229,406 subscribers, 35.6% market share Wananchi Group (Kenya) Ltd* 202,237 subscribers , 31.4 35.6% market share Jamii Telecommunications Ltd 127,914 subscribers , 19.8 Poa % market share Internet Kenya Ltd 56,824 subscribers ,8.8% market share Mawingu Networks Ltd 11,087 subscribers, 1.7 % market share Internet Solutions Kenya Ltd 9,228 subscribers, 1.4 % market share Consumers are speaking with their wallets. As a policy discussion list, probably what we should be asking is what is the fair cost for certain broadband packages, and whether there is anything that can be really unlimited. Wearing my competent network engineer hat, I can tell you even at Safaricom, they don't have unlimited bandwidth. Bandwidth is a limited resource to the extent of the network devices, network media, and cost of acquiring and delivering that bandwidth to your edge device. Best Regards ______________________ Mwendwa Kivuva, Nairobi, Kenya https://www.linkedin.com/in/mwendwa-kivuva<https://www.linkedin.com/in/mwendwa-kivuva> _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet<https://lists.kictanet.or.ke/mailman/listinfo/kictanet> Twitter: http://twitter.com/kictanet<http://twitter.com/kictanet> Facebook: https://www.facebook.com/KICTANet/<https://www.facebook.com/KICTANet> Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/bee.aidi%40gmail.com<https://lists.kictanet.or.ke/mailman/options/kictanet/bee.aidi%40gmail.com> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. 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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- GG _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet<https://lists.kictanet.or.ke/mailman/listinfo/kictanet> Twitter: http://twitter.com/kictanet<http://twitter.com/kictanet> Facebook: https://www.facebook.com/KICTANet/<https://www.facebook.com/KICTANet/> Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/vkapiyo%40gmail.com<https://lists.kictanet.or.ke/mailman/options/kictanet/vkapiyo%40gmail.com> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet<https://lists.kictanet.or.ke/mailman/listinfo/kictanet> Twitter: http://twitter.com/kictanet<http://twitter.com/kictanet> Facebook: https://www.facebook.com/KICTANet/<https://www.facebook.com/KICTANet/> Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com<https://lists.kictanet.or.ke/mailman/options/kictanet/odhiambo%40gmail.com> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-) -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft.", grep ^[^#] :-)

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