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Re: [kictanet] Software Certification Kenya. ICT Board Project to support the BPO/ITES sector
by Paul Kukubo 04 Feb '10

04 Feb '10

I have received many direct emails and I thought I might want to respond to one publicly and BCC the gentleman who raised the issues. Thank you for your email. My answers are in red. 1. Scope of the project-Is it meant to cover software alone or how does it integrate other pertinent aspects of ITES & BPO A. yes. for now certification covers software development both for individuals and for organizations developing software. without pre-empting the procurement process, this standards may take the form of certification for process methodology. This basically means that once you have certified the method by which the firm or individual writes his code, you can vouch for the standards of the underlying code. One of the challenges many projects have locally (an indeed internationally), is that the software designers dont document what they are doing and you are left at their mercy once they have finished, another challenge is most projects dont allow for testing the code or the software that is written. Others because the same person who wrote the code has the responsibility to provide final test results for it. Indeed software development, document and testing is often outsourced and provides an interesting outsourcing opportunity. There is another project on the establishment of a BPO centre of excellence centre which is under way. 2. Character of the project- Does the board intend to entirely transfer the certification mandate to a private enterprise. Why not remain at the centre to guide and oversee progress with intermitent consultancy support? B. The thinking is still open on this. Candidates for this consultancy may well be educational institutions who can collaborate with local institutions for a long term capacity transfer. In the case of South Africa, this is housed at the University of Witwatersrand in a semi-autonomous arrangement known as the Joburg Centre for Software Engineering. http://www.jcse.org.za/. This particular one is a 3 way partnership between academia, business and government and has a much more enriched mandate than we are envisioning initially. 3. Duration- 2 years are grossly insufficient for all the tasks envisioned. Certification can only work successfully along a continous time plan. Some assumptions cited within the terms list are meant for fun. eg the testing targets for 200/500 developers. Supposing no one turns out for those tests where will liability rest? Or are we assuming that people are extremely looking forward to those tests? This is true. The project just gets us started with the funding available. We forsee developing a more long term project as indicated in 2. These have to be multi-year commitments. 4. Degree of stakeholder participation- Certifications are life and death issues because they determine whether you qualify for the pay roll or not. Such matters can not be left to private investors. As indicated in 2 above, a partnership model would take care of this. I certainly share the view, However well regulated private investors can mitigate these risks were we to take a private sector only route. 5. Integration of existing efforts- This project may not necessarily have to start from scratch. There are multiple instances of related efforts which just require some little fine tuning. I am happy to convene a stakeholder discussion on this issue, (and all the wider issues generally). We shall seek your assistance. The consultants terms of reference will however include establishing the state of play in the market. We can augment this with other inputs. 6. Span of resources and their source. How much worth of Kenyan currency is at disposal for this activity. What other options can be considered using the same towards the goal in question I will confirm this here later. Other options include setting up a specialized unit at the universities, adding this to university curricular. Any other suggestions. Actually all these are also things must be eventually done. 7. Outcome- Is the final product meant for the local market or the foreign one. There seems to be an unfounded assumption that once we embrace foreign standards international business will come looking for us. Is the emphasis on the soon to be papers or on the skill quality they will trigger? Excellent question. We do need better standards in everything. (An example here is the quality of Masonry, or Carpentry. Is the issue that we don't enforce standards or that at a basic level, we have lost the reference to standards in the first place?, or is it that Masons and Carpenters with half backed skills have been allowed to proliferate the industry? or even perhaps all the above!). Because we all committed to developing a world class ICT sector, the attitude towards the basics must be that everything matters. This is a sustainable approach. ICT is a human capacity sector. 8. Given the critical nature of standards and certification, wouldnt be more prudent for the Board to invest in a full fledged department that will handle the pertinent matters in that dimension. Waiting for KASNEB, KBS to set the pace for ICT certification and standardization can be deemed as inertia on the Board's part. As far as ICT standards are concerned the Ministry is already working on various dimensions as you may be aware. The Board's role here is very project specific in order to meet the BPO /IT enabled services sector growth as outlined in the Vision 2030. Asante Paul Kukubo Chief Executive Officer, Kenya ICT Board PO Box 27150 - 00100 Nairobi, Kenya 12th Floor, Teleposta Towers Koinange Street Tel +254 20 2089061, +254 20 2211960 Fax: +254 20 2211962 Cell: + 254 735 180001 website: www.ict.go.ke skype: kukubopaul googletalk: pkukubo ____________________ Vision: Kenya becomes a top ten global ICT hub Mission: To champion and actively enable Kenya to adopt and exploit ICT, through promotion of partnerships, investments and infrastructure growth for socio economic enrichment > > On 2/2/10, Paul Kukubo <pkukubo(a)ict.go.ke> wrote: > >> Thank you for your questions. many have written to me directly to seek >> clarification. >> >> >> I have received a flurry of questions on the status report and I will >> respond to those that are of a recurring nature directly on this list while >> pointing listers to the website www.ict.go.ke for more information and >> updates on aspect of the projects. >> >> * >> * >> >> *Objective of the assignment* >> >> The objective of this assignment is to recruit a leading international >> academic institution or standards body to develop and implement an >> internationally recognized and sustainable software developer certification >> program (Certification Program) for Kenya. The Certification Program will >> have multiple components, including content and processes for local software >> developers to prepare, register and be certified; an Internet enabled >> credentialing program; and an initial pilot testing, evaluation and fine >> tuning of the Certification Program. The program should be underpinned by a >> sustainable business model.** >> >> >> * Scope of services* >> >> i. *Inception Report and Business Plan:* Provide an Inception Report >> that contains a description of start-up activities, the detailed work plan, >> methodologies, and an estimate of the time allocation for involved personnel >> from both the Government of Kenya and the organization’s team. In addition, >> to provide a business plan that spells out the resources to be deployed and >> the results proposed to be achieved. The business plan should also propose >> long term, sustainable business model options for the Certification Program. >> >> ii. *Content Development:* Develop appropriate content >> for certification in close collaboration with relevant partners; including >> leading international and local IT companies, academic institutions, >> governments, international standards bodies and industry/trade associations. >> The developed content should have their explicit support in terms of >> relevance and quality, be based on the latest technologies and extensible to >> address the major languages (C, C++, Java), operating systems, language >> combinations, and software development tools and environments. >> >> iii. *Certification Process Development: *Develop an >> internationally recognized, authentic, secure and valid process for software >> developer certification. This process should be developed in consultation >> with leading IT companies and academic institutions as well as have the >> buy-in of at least two industry associations of established countries in the >> area of BPO, and two countries aspiring to establish themselves in this >> domain. Countries should be chosen to be representative of at least three >> regions out of the following: Latin America and the Caribbean, Europe and >> Central Asia, Middle East and North Africa, South Asia, East Asia and other >> parts of Sub Saharan Africa. In addition, the processes should be based on >> proven experiences in similar certification programs. The testing process >> should be representative of real-life, professional software development. >> The examinations should also be refreshed annually; and extendable to >> address the full software development life cycle (including post-deployment >> maintenance) and modern issues (including the development of secure software >> systems). The examination must be developed using recognized techniques for >> validation and verification of quality. Linkages may be established with one >> or more organizations with leading testing and certification mechanisms to >> ensure that the certification will be conducted in a secure and proctored >> setting. >> >> iv. *Provision of Internet-Enabled Credentialing Program:*Provide a web-enabled credentialing program, including functions for online >> registration, preparation and certification. >> >> v. *Piloting:* To pilot the Certification Program with >> an initial batch of at least 50 enrollees, comprising of local software >> developers who should be benchmarked against a control group. >> >> vi. *Evaluation Reports:* Conduct an evaluation of the >> pilot to prepare a detailed report to recommend strategies and action plans >> for improving the Certification Program. An evaluation should also be >> conducted on gaps and weaknesses in software development skills, so as to >> recommend changes in curriculum and pedagogy required as part of broader >> education reforms in Kenya. >> >> vii. *Program Refinement and Local Capacity Building:* >> Refine the Certification Program based on the agreed recommendations of the >> Evaluation Report, and develop capacity within the country to conduct the >> assessments for certification. >> >> viii. *‘Live’ Rollout:* Commence ‘live’ rollout of the >> Certification Program with assessment of certification by local >> institutions, with the target of testing at least 200 local software >> developers. In addition, to obtain the commitment of leading companies >> operating globally and locally to use the results as a necessary >> pre-requisite for their hiring decisions. >> >> ix. *Mass Rollout and Marketing, and Business Model >> Implementation: *Implement mass rollout and marketing campaign for the >> Certification Program across Kenya, with a target to test at least 500 local >> software developers. In addition, to implement a business model for the >> Certification Program that is internationally recognized, financially >> self-sustaining and affordable for local software developers by the end of >> this consultancy service (24 months after contract signature). A final >> report is to be prepared to highlight the next steps to be taken by Kenya >> for the Certification Program, including future steps on training content >> development, certification process and local capacity building. >> >> >> Paul Kukubo >> Chief Executive Officer, Kenya ICT Board >> PO Box 27150 - 00100 >> Nairobi, Kenya >> >> 12th Floor, Teleposta Towers Koinange Street >> >> Tel +254 20 2089061, +254 20 2211960 >> >> Fax: +254 20 2211962 >> Cell: + 254 735 180001 >> >> website: www.ict.go.ke >> skype: kukubopaul >> googletalk: pkukubo >> ____________________ >> Vision: Kenya becomes a top ten global ICT hub >> >> Mission: To champion and actively enable Kenya to adopt and exploit ICT, >> through promotion of partnerships, investments and infrastructure growth for >> socio economic enrichment >> Sent from Nairobi, Kenya >> >> >> _______________________________________________ >> kictanet mailing list >> kictanet(a)lists.kictanet.or.ke >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet >> >> This message was sent to: kamothonjenga(a)gmail.com >> Unsubscribe or change your options at >> http://lists.kictanet.or.ke/mailman/options/kictanet/kamothonjenga%40gmail.… >> >> > hi

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Re: [kictanet] Traffic Jams
by Solomon Mburu Kamau 04 Feb '10

04 Feb '10

Kenyans, oh Kenyans, always whining, complaining and hey, blaming someone for their woes. Why didn't you leave earlier if you wanted to avoid traffic? Or simply put, why does everybody in your house have a car yet one is enough? And still, what have you done in order to be part of a solution than a cause of a problem? Complaining everyday is a disease! On 04/02/2010, Lee Makwiny <amosogal(a)gmail.com> wrote: > As long as 100 cars with 100 people are stillon our roads, the jams will > continue to be part of our life. As long as the contracts are given to > cowboy contractors, potholes will continue dotting our roads. > > Its high time we get used to Train and precisely, electric trains > > > On Thu, Feb 4, 2010 at 12:21 PM, Faith Dadye <faiddah(a)yahoo.com> wrote: > >> sure something needs to be done. it took me an hour to reach taoo >> yesterday in the name of road construction!!!!!!!!! >> >> ------------------------------ >> *From:* janeyjay <mukamijanes(a)yahoo.com> >> *To:* MlalaHoi <mlalahoi(a)googlegroups.com> >> *Sent:* Thu, February 4, 2010 10:32:12 AM >> *Subject:* Traffic Jams >> >> whats going on in nairobi with the jams? something is terribly wrong >> and soon the whole town will come to a standstill. Its horrendous. >> >> -- >> VACANCIES: http://bit.ly/bU0336 >> TECHMTAA BLOG: http://bit.ly/cmRFZR >> VALENTINES PLOT: http://bit.ly/dkzaxA >> SHOP ONLINE AND GET DOOR DELIVERY: http://bit.ly/cwzi78 >> You received this message because you are subscribed to the Google >> Groups "MlalaHoi" group. >> To post to this group, send email to mlalahoi(a)googlegroups.com >> To unsubscribe from this group, send email to >> mlalahoi+unsubscribe(a)googlegroups.com >> For more options, visit this group at >> http://groups.google.com/group/mlalahoi?hl=en >> >> -- >> VACANCIES: http://bit.ly/bU0336 >> TECHMTAA BLOG: http://bit.ly/cmRFZR >> VALENTINES PLOT: http://bit.ly/dkzaxA >> SHOP ONLINE AND GET DOOR DELIVERY: http://bit.ly/cwzi78 >> You received this message because you are subscribed to the Google >> Groups "MlalaHoi" group. >> To post to this group, send email to mlalahoi(a)googlegroups.com >> To unsubscribe from this group, send email to >> mlalahoi+unsubscribe(a)googlegroups.com<mlalahoi%2Bunsubscribe(a)googlegroups.com> >> For more options, visit this group at >> http://groups.google.com/group/mlalahoi?hl=en >> > > -- > VACANCIES: http://bit.ly/bU0336 > TECHMTAA BLOG: http://bit.ly/cmRFZR > VALENTINES PLOT: http://bit.ly/dkzaxA > SHOP ONLINE AND GET DOOR DELIVERY: http://bit.ly/cwzi78 > You received this message because you are subscribed to the Google > Groups "MlalaHoi" group. > To post to this group, send email to mlalahoi(a)googlegroups.com > To unsubscribe from this group, send email to > mlalahoi+unsubscribe(a)googlegroups.com > For more options, visit this group at > http://groups.google.com/group/mlalahoi?hl=en > -- Solomon Mbũrũ Kamau P.O. Box 19343 - 00202 Nairobi Cell: (+254-0) 735 431041 Man is a gregarious animal and enjoys agreement as cows will graze all the same way to the side of a hill! AND It is better to die in dignity than in the ignomity of ambiguous generosity! http://dawn-in-kenya.blogspot.com http://smiley2.wordpress.com http://mburu.sikika.co.ke -- VACANCIES: http://bit.ly/bU0336 TECHMTAA BLOG: http://bit.ly/cmRFZR VALENTINES PLOT: http://bit.ly/dkzaxA SHOP ONLINE AND GET DOOR DELIVERY: http://bit.ly/cwzi78 You received this message because you are subscribed to the Google Groups "MlalaHoi" group. To post to this group, send email to mlalahoi(a)googlegroups.com To unsubscribe from this group, send email to mlalahoi+unsubscribe(a)googlegroups.com For more options, visit this group at http://groups.google.com/group/mlalahoi?hl=en

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[Kictanet] ITIL Expert Training in Kenya!!!!
by Chairman itSMF Kenya 04 Feb '10

04 Feb '10

Hi all, *ItSMF*, in partnership with *QUINTICA*, is offering the following ITIL Advanced Courses right here in Kenya: · ITIL v2 Service Manager (March 8-13, 2010) · ITIL v3 Service Manager Bridge (June 7-10, 2010) *Note:** *ITIL v2 Service Manager *+** *ITIL v3 Service Manager Bridge *=** **ITIL v3 Expert* These is a unique one-off training program to fast track the acquisition of *ITIL v3 Expert* certification. This program targets those with ITIL Foundation Level Certification. For more information on the program, refer to the attached brochure and program details. *Please forward this email to your friends or colleagues who are ITIL Foundation (or IT v2 Service Manager) Certified.* *Course Registration:* Fill in the attached Registration Form and send (or hand deliver) to: *IT Service Management Forum of East Africa* *info(a)itsmfea.co.ke * *PO Box 23622 – 00100 Nairobi, Kenya* *Office 1602, 16th Floor* *Posta Sacco Plaza, University Way* *Nairobi* * * *Contact Person:* *QUINCY KAMINA* *Forum General Manager* *IT Service Management Forum of East Africa* *Email: quincy(a)itsmfea.co.ke* *Tel: +254 772 735 033 or +254 724 735 033* * * Kind regards, Nick Wambugu Chairman - itSMF Kenya www.itsmfea.co.ke "Training, Implementation and Maintenance of Benchmarks in IT Governance"

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Re: [kictanet] Paypal Vs Mpesa
by Barrack Otieno 03 Feb '10

03 Feb '10

Honourable Members, I was just having a chat with a good friend who is a web developer over the issue of online payments. I realised paypal is common but the procedure and processes involved seem to be too complicated despite the fact that it is an important medium for online transactions globally. Does anyone has an idea of how we can encouarage local banks to interface with such systems to facilitate online transactions instead of the difficult route being undertaken currently, better still can mpesa be a viable option. They have an arrangement with pesa point which saved my neck on new year because of its efficiency can it be extended to facilitate online transactions international (say with Kenyans in diaspora Just curious On Wed, Jan 21, 2009 at 8:22 PM, Alex Gakuru <alex.gakuru(a)yahoo.com> wrote: > > > > --- On Wed, 1/21/09, Okulo Anthony <anthony.okulo(a)okulo.co.ke> wrote: > > > From: Okulo Anthony <anthony.okulo(a)okulo.co.ke> > > Subject: Re: [kictanet] Obama Speech puzzle: read, memorised or simply no > script? > > To: alex.gakuru(a)yahoo.com > > Cc: kictanet(a)lists.kictanet.or.ke > > Date: Wednesday, January 21, 2009, 12:22 AM > > Most good speakers especially litigation lawyers memories > > their speeches and when making the speech they rely on > > points so that it looks as if they are not reading a script. > > most likely Obama had his "points" on a screen in > > front of him. > > > > > > Anthony Okulo > > > > A trick we used in O-Levels to "cram" formulas, make "words" shortened > abbreviations for Chemistry, Geo, Bio, Hist, Maths etc.. It works wonders-- > only remember "new word" only known to thyself and Hey Presto! UR genius;) > > > > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > http://lists.kictanet.or.ke/mailman/listinfo/kictanet > > This message was sent to: otieno.barrack(a)gmail.com > Unsubscribe or change your options at > http://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail… > -- Barrack O. Otieno ISSEN CONSULTING Tel: +254721325277 +254726544442 +254733206359 www.issenconsult.com http://projectdiscovery.or.ke To give up the task of reforming society is to give up ones responsibility as a free man. Alan Paton, South Africa

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Re: [kictanet] Getting a hold on cybercrime against women (cyber pests!)
by emmanuel.khisa＠kadet.co.ke 03 Feb '10

03 Feb '10

Good stuff! My eyes have been opened...thanks MM. This deserves our attention and support. Rgds ------Original Message------ From: muriuki mureithi To: emmanuel.khisa(a)kadet.co.ke Cc: 'KICTAnet ICT Policy Discussions' ReplyTo: mureithi(a)summitstrategies.co.ke Sent: 3 Feb 2010 19:43 Subject: RE: [kictanet] Getting a hold on cybercrime against women (cyber pests!) Hi Emmanuel Just a glimpse of the literature review data -- 'Self reports to WHOA between 2000 -2008 indicates that the cyber stalkers are predominantly men representing 49.5% while women cyber stalkers were significant at 28.5%. Thus, women are a significant contributor to cyber stalking. The victim is clearly the women, 72.5% of the victims were women while men victims accounted for 22% of the cases' . In 71% of the cases, the cyber stalking did not result in offline threats. Nevertheless the 29% offline threats is significant representing one in three cases The woman is overwhelmingly the victim both by men and sometimes other women! That's the motivation for the study Cheers MM -----Original Message----- From: emmanuel.khisa(a)kadet.co.ke [mailto:emmanuel.khisa@kadet.co.ke] Sent: 03 February 2010 19:29 To: mureithi(a)summitstrategies.co.ke Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Getting a hold on cybercrime against women (cyber pests!) This is a great piece! I wonder whether men are immune to this vice hence the concentration on women. Maybe there will be an opportunity to do this but I opine that we should ensure we don't fall into the problems girl child activism and neglect of the boy child...especially on this sms stalking one! Have a great evening listers! EK Sent from my BlackBerryR -----Original Message----- From: "muriuki mureithi" <mureithi(a)summitstrategies.co.ke> Date: Wed, 3 Feb 2010 18:14:20 To: <emmanuel.khisa(a)kadet.co.ke> Cc: KICTAnet ICT Policy Discussions<kictanet(a)lists.kictanet.or.ke> Subject: [kictanet] Getting a hold on cybercrime against women (cyber pests!) _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: emmanuel.khisa(a)kadet.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/emmanuel.khisa%40kadet. co.ke Sent from my BlackBerry®

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Limited Floats
by Kipkemoi arap Kirui 03 Feb '10

03 Feb '10

Why not raise the limits of the floats agents access so users don't suffer running around so much? At 4 pm, one hardly gets a place to top up. That is wasted revenue I suppose? Kirui

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Is anytthing going on with Automation of Government Reciepting?
by Leonard Aloo 03 Feb '10

03 Feb '10

Listers, Can someone please let me know why with all the ICT brains in Kenya, Government Receipts are still issued in longhand using carbon paper! Without for a moment suggesting impropriety on the part of anyone currently using long hand, one suspects that, if the process is automated, revenue will rise significantly. After all, how does one know that the seven (7) in the customer copy of the handwritten receipt is not accounted for as a one (1) in the duplicate copy. Add zeros to the figures and see what effect it can have (7,000 = 1000; 70,000 = 10,000 etc). Imagine the resultant reduction in taxes. Do the government accounting officers not want to have a dashboard on their computers where they can see revenues coming in in real-time. Does any one know if there is anything going on to remove us from the carbon paper age? Regards, Leonard Obura Aloo

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Is anytthing going on with Automation of Government Reciepting?
by Leonard Aloo 03 Feb '10

03 Feb '10

Listers, Can someone please let me know why with all the ICT brains in Kenya, Government Receipts are still issued in longhand using carbon paper! Without for a moment suggesting impropriety on the part of anyone currently using long hand, one suspects that, if the process is automated, revenue will rise significantly. After all, how does one know that the seven (7) in the customer copy of the handwritten receipt is not accounted for as a one (1) in the duplicate copy. Add zeros to the figures and see what effect it can have (7,000 = 1000; 70,000 = 10,000 etc). Imagine the resultant reduction in taxes. Do the government accounting officers not want to have a dashboard on their computers where they can see revenues coming in in real-time. Does any one know if there is anything going on to remove us from the carbon paper age? Regards, Leonard Obura Aloo Advocate

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safaricom debit card
by Benson Mbugua 03 Feb '10

03 Feb '10

Michael, Would it be possible to have a safaricom dedit card with visa or Mastercard via Mpesa? Kenyans are slowly accepting plastic as a means of payment. With mobile banking, we have to go through the bank to transfer funds or receive funds, however if consumers were able send money directly to a safaricom debit card, we could eliminate the extra cost and time of routing money through a bank. Additionally for the Mpesa users who may want to pay for a dinner at a restaurant or in the middle of the night or even buy a plane ticket can simply swipe their safaricom debit card for easy payment. Ben

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Re: [kictanet] ICT programmes for development .
by Pius Walela 02 Feb '10

02 Feb '10

Dear Paul and all members , Strathmore university has launched an ICT incubation program called SITT (Strathmore Innovation Technology Transfer Program).This is an ICT based incubation program geared to commercialize ICT based innovations and enterprises. Looking forward to work with the ICT board , hoping to meet you Paul soon would this Friday at three be convenient ? For more please visit : http://www.strathmore.edu/fit/ Kind regards Pius W Walela Research Programmes Administrator Faculty of Information Technology Strathmore University Tel : +254 -020- 606155 Ext 2320 Web : www.strathmore.edu/fit Email : pwalela(a)strathmore.edu ________________________________ Strathmore University provides all-round education in an atmosphere of freedom and responsibility. This email and any files transmitted with it are intended solely for use by the recipient(s) to whom it is addressed and may contain confidential information. If you have received this email in error please notify the sender immediately and permanently delete this email and/or any files attached to it from your computer. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Strathmore University. The University accepts no liability whatsoever for any loss or damages incurred, or suffered, resulting, or arising, from the use of this email and/or its attachments. The University warrants neither the integrity of the e-mail nor its freedom from errors, viruses, interception or any other form of interference. …………………………………………………………………. Website: www.strathmore.edu

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Re: [kictanet] Safaricom partners with KPLC to expand its datafoot print
by mureithi 02 Feb '10

02 Feb '10

Yes was involved in consulting for the business case and the dark fibre was and is available to all licensed telecom operators subject to a reserve price. Cheers ____________ Muriuki Mureithi Summit Strategies Ltd sent from cellphone ________________ Reply Header ________________ Subject: Re: [kictanet] Safaricom partners with KPLC to expand its datafootprint Author: "Michael Joseph" <MJoseph(a)Safaricom.co.ke> Date: 02nd February 2010 14:20 KPLC invited all licensed operators to bid for the rights to access the surplus pairs in the cable. A reserve price was set for both leased and IRU models. A number of operators responded and so far only 3 have signed contracts - Safaricom, Wananchi and Jamii Telecom. There is no exclusivity as can be seen. I do not know which operators did not bid but I do know that other operators are still in talks with KPLC. Safaricom have only taken 1 pair out of the 12 available. Michael CEO Safaricom Limited ________________________________ From: kictanet-bounces+mjoseph=safaricom.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke] On Behalf Of Walubengo J Sent: Tuesday, February 02, 2010 5:23 PM To: Michael Joseph Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Safaricom partners with KPLC to expand its datafootprint Harry, MM et al, Dont lose sight of what McTim was asking- he wondered if Kenya Power will be availing this dark-fiber to other players in the industry (open-access model). Knowing Safcom's (MJs?) track record (they fight hard, Microsoft Style), I wouldnt be suprised if they have nailed this deal with KPLC on an "exclusive" basis. What's worse, the regulator (CCK) can only watch from the sidelines because he would be told that what KPLC does is a matter of another ministry (of Energy) - who ofcourse have no clue on matters pertaining Data packets (their menu is electrical power not Internet). Yes, it's another feather (or coup?) for Safcom as Walela rightly observes. I can actually see Kai (KDN) and Joshua (Jamii Telcom) calling an urgent strategic meeting on this new development because it is not funny... walu. --- On Tue, 2/2/10, Harry Hare <harry(a)africanedevelopment.org> wrote: From: Harry Hare <harry(a)africanedevelopment.org> Subject: Re: [kictanet] Safaricom partners with KPLC to expand its data footprint To: jwalu(a)yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet(a)lists.kictanet.or.ke> Date: Tuesday, February 2, 2010, 4:36 PM Yes, possibly...I actually looking at it from the geographical spread, security of the fiber given the many incidents of vandalism we have witnessed over the recent past and possibly the cost that the like of Safaricom can access the fiber for. The last time I spoke to someone from KPLC he indicated that it costs them a third what other digger pays to lay their fiber. Just a hunch, I know this is your forte! Cheers Harry On 2/2/10 3:27 PM, "muriuki mureithi" <mureithi(a)summitstrategies.co.ke> wrote: Harry Unless I didn't get your message clearly , kplc providers a dark fibre Cheers MM From: Harry Hare [mailto:harry@africanedevelopment.org] Sent: 02 February 2010 15:18 To: mureithi(a)summitstrategies.co.ke Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Safaricom partners with KPLC to expand its data footprint MM, At the data operator level, they seem like a game changer to me. Kindest Regards Harry On 2/2/10 3:12 PM, "muriuki mureithi" <mureithi(a)summitstrategies.co.ke> wrote: Hi Harry Kplc is not a game changer but offered extra fibre capacity to the telecom operators in line with national ICT policy . Safaricom is one of those interested to use the fibre Note that kplc is not entering the telecom consumer market Cheers MM From: kictanet-bounces+mureithi=summitstrategies.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet. or.ke] On Behalf Of Harry Hare Sent: 02 February 2010 14:41 To: mureithi(a)summitstrategies.co.ke Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Safaricom partners with KPLC to expand its data footprint This is a very interesting development, bringing to fore the potential that KPLC have as a game changer with its fiber. http://tinyurl.com/ybbhsmn Harry African eDevelopment Resource Centre eDevelopment House : : 604 Limuru Road Old Muthaiga : : P O Box 49475 00100 Nairobi : : Kenya T +254 20 3741646/7 : : C +254 725 650044 Training : : Research: :Consultancy: : Publishing African eDevelopment Resource Centre eDevelopment House : : 604 Limuru Road Old Muthaiga : : P O Box 49475 00100 Nairobi : : Kenya T +254 20 3741646/7 : : C +254 725 650044 Training : : Research: :Consultancy: : Publishing African eDevelopment Resource Centre eDevelopment House : : 604 Limuru Road Old Muthaiga : : P O Box 49475 00100 Nairobi : : Kenya T +254 20 3741646/7 : : C +254 725 650044 Training : : Research: :Consultancy: : Publishing -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: jwalu(a)yahoo.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com ##################################################################################### NOTE: The information in this email and any attachments is confidential and may be legally privileged. It is intended only for the use of the named addressee. Emails are susceptible to alteration and their integrity cannot be guaranteed. Safaricom Limited does not accept legal responsibility for the contents of this email if the same is found to have been altered or manipulated. The contents and opinions expressed in this email are solely those of the author and do not necessarily represent those of Safaricom Limited. Safaricom Limited disclaims any liability to the fullest extent permissible by law for any consequences that may arise from the contents of this email including but not limited to personal opinions, malicious and/or defamatory information and data/codes that may compromise or damage the integrity of the recipient?s information technology systems. If you are not the intended recipient please notify the sender and immediately delete this email from your system.Unless expressly stated by a duly authorised officer of Safaricom Limited nothing contained in this email message may be construed as being an offer to contract or an acceptance of an offer capable of constituting a contract between Safaricom Limited and any recipient(s) of this email. ##################################################################################### _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: mureithi(a)summitstrategies.co.ke Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/mureithi%40summitstrat…

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Re: [kictanet] [ke-internetusers] Re: Kenya ICT board: What is the real problem?
by Crystal Watley Kigoni 02 Feb '10

02 Feb '10

Dear Benson, The Rural Information System is an excellent project! Please do put me in touch with them. I had heard of the project and its success before and was hoping to develop something similar in terms of commodity information exchange with the producer groups here in Kenya. One aspect I am very interested in is the increased profitability of the farmers, in terms of concrete community level data. I am also interested in finding out more information about the hardware, software, and Internet used if possible. Many thanks, Crystal Kigoni On Tue, Feb 2, 2010 at 2:42 PM, Benson Mwangi <benson.mwangi(a)gmail.com>wrote: > Dear Crystal, > > Some years back, I was involved in setting up a Rural Information system in > Uganda. The system this far has been very successful and It's built on the > model of a "Revolving Fund" where organised farming groups are given ICT > equipments as a loan and they repay over a long period while the money they > repay is essentially ploughed back to the project to buy more equipment for > other groups. The project is supported by International Institute for > Communications and Development(IICD), I-Network Uganda, SNV and Uganda > Commodity Exchange. I believe there's something you can learn from the > project as well as them learning from your project. You could get more > information from http://www.uce.co.ug/ris/ > > Infact, the groups were able to negotiate for bandwidth/ pricing cuts from > ISPs with success. > > If Interested in discussions/ collaborations, I could put you through the > current project managers. > > Kind Regards, > <http://www.uce.co.ug/ris/> > ============================== > Benson Mwangi Irungu > PhD Student-NeuroImaging > University of Dundee > Level 5 > Centre for Neurosciences > Ninewells Hospital and Medical School > Dundee > DD1 9SY > United Kingdom > Personal Web: http://sites.google.com/site/bensonmwangi/ > Mob: +44-7502123641 > > > On 2 February 2010 10:54, Crystal Watley Kigoni < > crystal.kigoni(a)intersat.ae> wrote: > >> Thank you, Liko. >> >> I must admit the one of the reasons I love Kenya so much is because of the >> fantastic rural farming communities. As a matter of fact over 70% of our >> population is actively "employed" in the farming sector and this population >> also tend to be impoverished and isolated. They are always in the forefront >> of my mind. >> >> The kiosks are owned and operated by community based organizations and >> youth groups as income generating activities and will be entirely self >> sustaining. We do not plan to have donor involvement beyond subsidizing the >> initial purchase price. Our rationale is that the less that the groups have >> to pay for start up the sooner they will realize profits and the more >> motivated they will be. >> >> As the price of the kiosk includes all structural elements (ie no rent or >> electric bills) so the overhead is extremely low (maintenance and Internet >> access for under 10,000 Ksh). Youth from the group are employed as the kiosk >> operators thus giving them an income. The remaining profits are utilized in >> two ways: for the youth and community to fund additional income generating >> activities and to provide service for the community members in the greatest >> need (orphans, widows, HIV infected). Most groups are interested in >> agricultural businesses such as bee keeping, fish farming, and dairies. >> >> While the technology in itself is wonderful we are most interested in what >> socioeconomic change can result FROM the utilization of the technology. >> >> Asante sana. >> >> Best regards, >> >> Crystal >> >> >> >> On Tue, Feb 2, 2010 at 1:21 PM, Agosta Liko <agostal(a)gmail.com> wrote: >> >>> Crystal >>> >>> first ... kudos ... your heart is in the right place (Kimilili, Sirisia, >>> Kanduyi) :) >>> >>> Question ... are these RIK's sustainable ? do they make money ? >>> >>> Or donors will have to keep funding them for years to come ... >>> >>> Thanks >>> >>> On Tue, Feb 2, 2010 at 12:03 PM, Crystal Watley Kigoni < >>> crystal.kigoni(a)intersat.ae> wrote: >>> >>>> Dear Paul and Edith, >>>> >>>> Since you have mentioned other projects rolling out ICT for development >>>> in Kenya, I would like to mention our work with the Rural Internet Kiosks >>>> (RIKs) once again. >>>> >>>> We are rolling out the RIK as an alternative form of cybercafe or >>>> digital village in a number of locations in Kenya this year. The first will >>>> be in Msambweni constituency in Coastal province, followed by 8 in Webuye >>>> constituency and 1 in Kimilili at the local library. We are also working on >>>> projects in Siaya, Sirisia, and Kanduyi. Hopefully the list will grow as we >>>> are able to finalize our funding streams. This year our goal is to implement >>>> at least 20 sites will our eyes towards the skies for many more. As of yet >>>> we have not had any support from the ICT Board, however, we would appreciate >>>> their participation. Perhaps this could be a complementary PASHA model. >>>> >>>> The kiosks are equipped with local WiFi to make true digital villages >>>> with access for all. >>>> >>>> Please see the attached file for a presentation with images of the Rural >>>> Internet Kiosk and the documentary we created on YouTube at >>>> http://www.youtube.com/user/ruralinternetkiosks. >>>> >>>> Best regards, >>>> >>>> Crystal Kigoni >>>> >>>> -- >>>> Crystal "Naliaka" Watley Kigoni >>>> Executive Director >>>> Voices of Africa for Sustainable Development >>>> crystal(a)voicesofafrica.org >>>> http://www.voicesofafrica.org/ >>>> >>>> Intersat Africa, Ltd >>>> Rural Internet Kiosks >>>> Project Coordinator >>>> crystal.kigoni(a)intersat.ae >>>> >>>> Society for New Communications Research Fellow 2010 >>>> http://sncr.org/ >>>> >>>> Twitter: VOA_Crystal >>>> Skype: crystal.naliaka >>>> Facebook group: Voices of Africa >>>> >>>> "You must be the change you wish to see" - Gandhi >>>> On Tue, Feb 2, 2010 at 11:11 AM, Paul Kukubo <pkukubo(a)ict.go.ke> wrote: >>>> >>>>> Edith >>>>> >>>>> Thanks for the questions. we have been through Telecentres extensively. >>>>> We have developed partnerships to understand the model as best as we can and >>>>> therefore the Pilot Pashas have support from both Cisco, Telkom >>>>> Kenya. Extensive planing has been undertaken. >>>>> >>>>> The key issue with the Pasha Model is sustainability. The project >>>>> objectives are to extend the reach of connectivity and government services >>>>> as well as provide a model for grassroots communities to develop an ICT >>>>> based livelihood. It is an entrepreneurial model. >>>>> >>>>> To answer the question someone else asked, we shall raise communication >>>>> to rural communities via mass media only when the project actually starts >>>>> going into full roll-out later this year. >>>>> >>>>> it would be an interesting to receive some comments from the >>>>> experiences of the private sector digital villages project operators, as >>>>> this exists as well. >>>>> >>>>> >>>>> Paul Kukubo >>>>> Chief Executive Officer, Kenya ICT Board >>>>> PO Box 27150 - 00100 >>>>> Nairobi, Kenya >>>>> >>>>> 12th Floor, Teleposta Towers Koinange Street >>>>> >>>>> Tel +254 20 2089061, +254 20 2211960 >>>>> >>>>> Fax: +254 20 2211962 >>>>> Cell: + 254 735 180001 >>>>> >>>>> website: www.ict.go.ke >>>>> skype: kukubopaul >>>>> googletalk: pkukubo >>>>> ____________________ >>>>> Vision: Kenya becomes a top ten global ICT hub >>>>> >>>>> Mission: To champion and actively enable Kenya to adopt and exploit >>>>> ICT, through promotion of partnerships, investments and infrastructure >>>>> growth for socio economic enrichment >>>>> Sent from Nairobi, Kenya >>>>> >>>>> On Mon, Feb 1, 2010 at 10:58 PM, Edith Adera <eadera(a)idrc.or.ke>wrote: >>>>> >>>>>> Dear Kukubo, >>>>>> >>>>>> Thanks for this update - it would be nice to get these more regularly >>>>>> and other KICTB projects, otherwise stakeholders get very anxious! >>>>>> >>>>>> I recall that KICTB had committed to 10 pasha centres in the first >>>>>> round - are those and more still in the plan with the target of one per >>>>>> constituency. why 5 only? >>>>>> >>>>>> There are very many documented experiences with telecentres (which >>>>>> pasha centres really are) - are efforts in place to learn from the past >>>>>> mistakes - I worry that some of the challenges you've mentioned here were >>>>>> known 10 years ago. what's new? >>>>>> >>>>>> telecentre.org offers numerous lessons and there are various research >>>>>> studies done in early 2000s to mid 2000s about such centres including >>>>>> studies on business models - it will help to draw on these rich resources. >>>>>> >>>>>> I would also argue that a stand alone centre should not be categorized >>>>>> as a digital village - digital villages should provide radius of >>>>>> connectivity - and anyone within that radius can then get connected >>>>>> wirelessly - these are the innovative first mile solutions that we should >>>>>> pursue (and ensure local capacity is built to deploy and maintain them - >>>>>> hence the term "first mile"). We'll create jobs and build our innovation >>>>>> systems. >>>>>> >>>>>> just some thoughts >>>>>> >>>>>> Edith >>>>>> ------------------------------ >>>>>> *From:* Paul Kukubo [pkukubo(a)ict.go.ke] >>>>>> *Sent:* 01 February 2010 12:22 >>>>>> >>>>>> *To:* Edith Adera >>>>>> *Cc:* ke users; KICTAnet ICT Policy Discussions >>>>>> *Subject:* Re: [kictanet] Kenya ICT board: What is the real problem? >>>>>> >>>>>> Edith >>>>>> >>>>>> The digital villages project (Pasha) is still on track. >>>>>> >>>>>> The Board sends out regular communication to those who underwent the >>>>>> first lot of entrepreneurship training in October 2009, as well as other >>>>>> trainees applicants due to be trained in the next phases over the next two >>>>>> years.. The portal www.pasha.co.ke is also active and is updated to >>>>>> keep all informed on the progress. This portal is being >>>>>> enhanced continuously. >>>>>> >>>>>> A 2nd lot of 1500 people from all over the country are due to be >>>>>> trained in this first quarter of this year. The eventual target for training >>>>>> is 7500 in the next 2 years. >>>>>> >>>>>> The board has now finalized the Grants Manual, a document that >>>>>> provides the basis of how the funding for this grant to entrepreneurs will >>>>>> be administered. Each entrepreneur will have an opportunity to competitively >>>>>> apply for a grant to fund his start-up costs (or expansion costs for those >>>>>> who have some level of establishment). The board will also provide a >>>>>> technical support arrangement for the centers across the country for a fixed >>>>>> period. >>>>>> >>>>>> These Pasha centers will be self sustaining >>>>>> and entrepreneurs themselves will determine what specific services they >>>>>> provide based on their local circumstances. They will also act as one of the >>>>>> main gateways for government online services. >>>>>> >>>>>> There are 5 Pasha Pilot centres. in Kangundo, Gairrisa, Malindi, >>>>>> Mukuru (industrial Area), Meru, We continue learning about specific issues >>>>>> on the ground from these sites. Issues such as business model, >>>>>> infrastructure requirement, public uptake and demand for services. One key >>>>>> learning so far is that this project is in great demand for varying reasons >>>>>> across the country and that even if there is no 'one size fits all', >>>>>> citizens will adopt the centers to suit their needs. >>>>>> >>>>>> For details about the actual Pasha process visit this link on ours >>>>>> site >>>>>> http://www.ict.go.ke/index.php?option=com_content&task=view&id=68&Itemid=133 >>>>>> >>>>>> We welcome further questions and comments and encourage you to help >>>>>> us maintain public interest in this important project, which even we at the >>>>>> board are the first to admit, has taken longer than originally envisioned. >>>>>> Indeed projects such as this do take a long time and stakeholder anxiety is >>>>>> to be expected. >>>>>> >>>>>> We shall keep you informed more regularly. >>>>>> >>>>>> Paul Kukubo >>>>>> Chief Executive Officer, Kenya ICT Board >>>>>> PO Box 27150 - 00100 >>>>>> Nairobi, Kenya >>>>>> >>>>>> 12th Floor, Teleposta Towers Koinange Street >>>>>> >>>>>> Tel +254 20 2089061, +254 20 2211960 >>>>>> >>>>>> Fax: +254 20 2211962 >>>>>> Cell: + 254 735 180001 >>>>>> >>>>>> website: www.ict.go.ke >>>>>> skype: kukubopaul >>>>>> googletalk: pkukubo >>>>>> ____________________ >>>>>> Vision: Kenya becomes a top ten global ICT hub >>>>>> >>>>>> Mission: To champion and actively enable Kenya to adopt and exploit >>>>>> ICT, through promotion of partnerships, investments and infrastructure >>>>>> growth for socio economic enrichment >>>>>> >>>>>> >>>>>> On Mon, Feb 1, 2010 at 10:44 AM, Edith Adera <eadera(a)idrc.or.ke>wrote: >>>>>> >>>>>>> Good questions Rebecca - whatever happened to the digital village >>>>>>> projects - is it a case of failed promises? >>>>>>> >>>>>>> It would be nice to get official updates on some of these initiatives >>>>>>> critical for this country. >>>>>>> >>>>>>> Edith >>>>>>> >>>>>>> ------------------------------ >>>>>>> *From:* kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke[kictanet-bounces+eadera= >>>>>>> idrc.or.ke(a)lists.kictanet.or.ke] On Behalf Of Rebecca Wanjiku [ >>>>>>> rebeccawanjiku(a)yahoo.com] >>>>>>> *Sent:* 01 February 2010 06:33 >>>>>>> *To:* Edith Adera >>>>>>> >>>>>>> *Cc:* ke users; KICTAnet ICT Policy Discussions >>>>>>> *Subject:* [kictanet] Kenya ICT board: What is the real problem? >>>>>>> >>>>>>> The promise of BPO marketing, digital villages..... >>>>>>> >>>>>>> www.wanjiku.co.ke >>>>>>> >>>>>>> Tel. 254 720 318 925 >>>>>>> >>>>>>> blog: wanjiku.co.ke >>>>>>> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> kictanet mailing list >>>>>>> kictanet(a)lists.kictanet.or.ke >>>>>>> http://lists.kictanet.or.ke/mailman/listinfo/kictanet >>>>>>> >>>>>>> This message was sent to: pkukubo(a)ict.go.ke >>>>>>> Unsubscribe or change your options at >>>>>>> http://lists.kictanet.or.ke/mailman/options/kictanet/pkukubo%40ict.go.ke >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> _______________________________________________ >>>>> kictanet mailing list >>>>> kictanet(a)lists.kictanet.or.ke >>>>> http://lists.kictanet.or.ke/mailman/listinfo/kictanet >>>>> >>>>> This message was sent to: crystal(a)voicesofafrica.org >>>>> Unsubscribe or change your options at >>>>> http://lists.kictanet.or.ke/mailman/options/kictanet/crystal%40voicesofafri… >>>>> >>>>> >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> kictanet mailing list >>>> kictanet(a)lists.kictanet.or.ke >>>> http://lists.kictanet.or.ke/mailman/listinfo/kictanet >>>> >>>> This message was sent to: agostal(a)gmail.com >>>> Unsubscribe or change your options at >>>> http://lists.kictanet.or.ke/mailman/options/kictanet/agostal%40gmail.com >>>> >>>> >>> >> >> >> -- >> Crystal "Naliaka" Watley Kigoni >> Executive Director >> Voices of Africa for Sustainable Development >> crystal(a)voicesofafrica.org >> http://www.voicesofafrica.org/ >> >> Intersat Africa, Ltd >> Rural Internet Kiosks >> Project Coordinator >> crystal.kigoni(a)intersat.ae >> >> Twitter: VOA_Crystal >> Skype: crystal.naliaka >> Facebook group: Voices of Africa >> >> "You must be the change you wish to see" - Gandhi >> >> _______________________________________________ >> ke-internetusers mailing list >> ke-internetusers(a)bdix.net >> http://www.bdix.net/mailman/listinfo/ke-internetusers >> >> > -- Crystal "Naliaka" Watley Kigoni Executive Director Voices of Africa for Sustainable Development crystal(a)voicesofafrica.org http://www.voicesofafrica.org/ Intersat Africa, Ltd Rural Internet Kiosks Project Coordinator crystal.kigoni(a)intersat.ae Twitter: VOA_Crystal Skype: crystal.naliaka Facebook group: Voices of Africa "You must be the change you wish to see" - Gandhi

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Re: [kictanet] Software Certification Kenya. ICT Board Project to support the BPO/ITES sector
by Paul Kukubo 02 Feb '10

02 Feb '10

Thank you for your questions. many have written to me directly to seek clarification. I have received a flurry of questions on the status report and I will respond to those that are of a recurring nature directly on this list while pointing listers to the website www.ict.go.ke for more information and updates on aspect of the projects. * * *Objective of the assignment* The objective of this assignment is to recruit a leading international academic institution or standards body to develop and implement an internationally recognized and sustainable software developer certification program (Certification Program) for Kenya. The Certification Program will have multiple components, including content and processes for local software developers to prepare, register and be certified; an Internet enabled credentialing program; and an initial pilot testing, evaluation and fine tuning of the Certification Program. The program should be underpinned by a sustainable business model.** * Scope of services* i. *Inception Report and Business Plan:* Provide an Inception Report that contains a description of start-up activities, the detailed work plan, methodologies, and an estimate of the time allocation for involved personnel from both the Government of Kenya and the organization’s team. In addition, to provide a business plan that spells out the resources to be deployed and the results proposed to be achieved. The business plan should also propose long term, sustainable business model options for the Certification Program. ii. *Content Development:* Develop appropriate content for certification in close collaboration with relevant partners; including leading international and local IT companies, academic institutions, governments, international standards bodies and industry/trade associations. The developed content should have their explicit support in terms of relevance and quality, be based on the latest technologies and extensible to address the major languages (C, C++, Java), operating systems, language combinations, and software development tools and environments. iii. *Certification Process Development: *Develop an internationally recognized, authentic, secure and valid process for software developer certification. This process should be developed in consultation with leading IT companies and academic institutions as well as have the buy-in of at least two industry associations of established countries in the area of BPO, and two countries aspiring to establish themselves in this domain. Countries should be chosen to be representative of at least three regions out of the following: Latin America and the Caribbean, Europe and Central Asia, Middle East and North Africa, South Asia, East Asia and other parts of Sub Saharan Africa. In addition, the processes should be based on proven experiences in similar certification programs. The testing process should be representative of real-life, professional software development. The examinations should also be refreshed annually; and extendable to address the full software development life cycle (including post-deployment maintenance) and modern issues (including the development of secure software systems). The examination must be developed using recognized techniques for validation and verification of quality. Linkages may be established with one or more organizations with leading testing and certification mechanisms to ensure that the certification will be conducted in a secure and proctored setting. iv. *Provision of Internet-Enabled Credentialing Program:*Provide a web-enabled credentialing program, including functions for online registration, preparation and certification. v. *Piloting:* To pilot the Certification Program with an initial batch of at least 50 enrollees, comprising of local software developers who should be benchmarked against a control group. vi. *Evaluation Reports:* Conduct an evaluation of the pilot to prepare a detailed report to recommend strategies and action plans for improving the Certification Program. An evaluation should also be conducted on gaps and weaknesses in software development skills, so as to recommend changes in curriculum and pedagogy required as part of broader education reforms in Kenya. vii. *Program Refinement and Local Capacity Building:* Refine the Certification Program based on the agreed recommendations of the Evaluation Report, and develop capacity within the country to conduct the assessments for certification. viii. *‘Live’ Rollout:* Commence ‘live’ rollout of the Certification Program with assessment of certification by local institutions, with the target of testing at least 200 local software developers. In addition, to obtain the commitment of leading companies operating globally and locally to use the results as a necessary pre-requisite for their hiring decisions. ix. *Mass Rollout and Marketing, and Business Model Implementation: *Implement mass rollout and marketing campaign for the Certification Program across Kenya, with a target to test at least 500 local software developers. In addition, to implement a business model for the Certification Program that is internationally recognized, financially self-sustaining and affordable for local software developers by the end of this consultancy service (24 months after contract signature). A final report is to be prepared to highlight the next steps to be taken by Kenya for the Certification Program, including future steps on training content development, certification process and local capacity building. Paul Kukubo Chief Executive Officer, Kenya ICT Board PO Box 27150 - 00100 Nairobi, Kenya 12th Floor, Teleposta Towers Koinange Street Tel +254 20 2089061, +254 20 2211960 Fax: +254 20 2211962 Cell: + 254 735 180001 website: www.ict.go.ke skype: kukubopaul googletalk: pkukubo ____________________ Vision: Kenya becomes a top ten global ICT hub Mission: To champion and actively enable Kenya to adopt and exploit ICT, through promotion of partnerships, investments and infrastructure growth for socio economic enrichment Sent from Nairobi, Kenya

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FW: Safaricom partners with KPLC to expand its data footprint
by Pius Walela 02 Feb '10

02 Feb '10

Its been a long time coming ….for growth the sheer infrastructure and reach of KPLC is un paralleled ..to me it was a question of when Safcom would make its move . Strategic partnerships foster competitive advantages and are essential for security. Another feather in mighty Joseph’s cap. From: kictanet-bounces+pwalela=strathmore.edu(a)lists.kictanet.or.ke [mailto:kictanet-bounces+pwalela=strathmore.edu@lists.kictanet.or.ke] On Behalf Of Harry Hare Sent: Tuesday, February 02, 2010 2:41 PM To: Pius Walela Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Safaricom partners with KPLC to expand its data footprint This is a very interesting development, bringing to fore the potential that KPLC have as a game changer with its fiber. http://tinyurl.com/ybbhsmn Harry African eDevelopment Resource Centre eDevelopment House : : 604 Limuru Road Old Muthaiga : : P O Box 49475 00100 Nairobi : : Kenya T +254 20 3741646/7 : : C +254 725 650044 Training : : Research: :Consultancy: : Publishing ________________________________ Strathmore University provides all-round education in an atmosphere of freedom and responsibility. This email and any files transmitted with it are intended solely for use by the recipient(s) to whom it is addressed and may contain confidential information. If you have received this email in error please notify the sender immediately and permanently delete this email and/or any files attached to it from your computer. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Strathmore University. The University accepts no liability whatsoever for any loss or damages incurred, or suffered, resulting, or arising, from the use of this email and/or its attachments. The University warrants neither the integrity of the e-mail nor its freedom from errors, viruses, interception or any other form of interference. …………………………………………………………………. Website: www.strathmore.edu

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Kenyan BPO fails to snap up the subsidy, why?
by Rebecca Wanjiku 01 Feb '10

01 Feb '10

Read more here... http://bit.ly/bnRo1r Tel. 254 720 318 925 blog:http://beckyit.blogspot.com/

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Re: [kictanet] [ke-internetusers] Re: Kenyan BPO fails to snap up thesubsidy, why?
by Edwin Onchari 01 Feb '10

01 Feb '10

Thanks Mwende, Your views capture the intent of the society. Our membership is quite varied, there are those players that indeed are focused on getting business - "onshore" (Kenya); "nearshore" (east and the larger African continent) or "offshore" (EU and North America) or a combination of the above. The society's strategy then has to incorporate all these aspirations. The onshore market challenge is that of lack of sensitization, most local companies do not see clearly the benefits of outsourcing their non-core functions. Most BPO/ITES startups lack the capital to effectively do this(and there are many reasons to this), which is where the KBPO Society and the government come in. Capacity building to address the above models must be there and it need not only focus on local business but international as well. For example, the EU (in particular; Netherlands and Denmark) have expressed strong interest in partnering in ITO, we cannot afford to ignore these. Key partners in the US and UK have expressed the same. We are not focusing on stealing the market share from India, but from the global outsourcing market; local outsourcing marketing being a part of it. Mwende, KTDA and the society (members) can work together in developing this local market. Please do let me know when and where you are available to map this further Kind regards, Edwin M Onchari CEO- Kenya BPO Society +254-(0)720 755 951 eonchari(a)kenyabposociety.or.ke www.kenyabposociety.or.ke Blogs: http://kenyabposociety.blogspot.com/2010/01/key-to-unlocking-kenyas-outsourc ing.html http://kenyabposociety.blogspot.com/2010/01/discounted-medical-cover-for-ind ustry.html -----Original Message----- From: Mwende Gatabaki [mailto:mgatabaki@ktdateas.com] Sent: Monday, February 01, 2010 11:15 AM To: Edwin Onchari Cc: ke-internetusers(a)bdix.net; KICTAnet ICT Policy Discussions; Harry Hare Subject: RE: [ke-internetusers] Re: [kictanet] Kenyan BPO fails to snap up thesubsidy, why? Edwin; To be honest, the BPO industry needs to re-think its strategy and re-design the concept of outsourcing to meet today's needs and move away from the 1990's ideas. For example: If I (on behalf of KTDA) wants to outsource business processes, services, or support or Infrastructure or data center etc, who can I call? - a local? Guess who - Safaricom! Safaricom has de-mystified the whole concept of outsourcing and found their niche right here locally - they are busy tailoring their products and services to address this niche. - once done, they will go global - I see them monopolizing the so called "BPO industry" the same way they have done with the mobile. The moral of the story: Stuck in the ideas of 1990's, the Kenya's BPO is still trying to compete with India's (and others) BPOs - which have since matured and moved to new heights. Clearly, it's like "Yu" going for Safaricom's share of the mobile cake! Mwende -----Original Message----- On 2/1/10 7:57 AM, "Edwin Onchari" <eonchari(a)kenyabposociety.or.ke> wrote: > Hi all, > > The lack of business can and will be addressed on 2 fronts: > 1. marketing - The Society is developing a model that will bear fruit > mid-year (June/July) for key international markets (North America, UK) and > throughout the year for the local market beginning this month (February). We > are also developing marketing strategies for the EU market that is more > targeting ITES operations. > 2. Capacity- this includes what Charles is talking about, fiber, ease of > doing business, but most important (especially for international clients) > data security policy. This policy is being developed (requirements document) > in collaboration with our partners in key markets and once information > collection is complete, we'll develop a data security guideline for the > industry and assist local players comply with this ahead of the June/July > marketing initiative. > > Kind regards, > > Edwin M Onchari > CEO- Kenya BPO Society > +254-(0)720 755 951 > eonchari(a)kenyabposociety.or.ke > www.kenyabposociety.or.ke > Blogs: > http://kenyabposociety.blogspot.com/2010/01/discounted-medical-cover-for -ind > ustry.html > > > -----Original Message----- > From: kictanet-bounces+eonchari=kenyabposociety.or.ke(a)lists.kictanet.or.ke > [mailto:kictanet-bounces+eonchari=kenyabposociety.or.ke@lists.kictanet.o r.ke > ] On Behalf Of charles nduati > Sent: Monday, February 01, 2010 7:45 AM > To: eonchari(a)kenyabposociety.or.ke > Cc: ke-internetusers(a)bdix.net; kictanet(a)lists.kictanet.or.ke > Subject: Re: [kictanet] Kenyan BPO fails to snap up the subsidy, why? > > hi all, > > Nick has hit the nail right on the head > > As JKUAT, we have also taken on this challenge and signed on with African > BPO Academy and BCI to start offering BCI's certifications so that our > graduates know what it takes to take Kenya where it ought to be in BPO > space. > give us the support by sending your staff for trainibg which we are also > offering at Nairobi CBD. > > regards > > charles > > On Fri, 29 Jan 2010 16:26 EET nicholasnesbitt wrote: > >> this biggest concern for this industry is the lack of business. not the > lack of talent or the high costs. It's the cost of overcoming perceptions, > reaching out to new prospects, convincing them that kenya is a worthwhile > outsourcing destination. Marketing! Spreading the word. >> >> I have just spent a week in the UK meeting with some of the largest > outsourcers in the world. They have never heard of Kenya as an outsourcing > destination. Very interested now, but completely unaware. We stopped > marketing Kenya as a BPO destination before we had built international > recognition and credibility, which raises questions in these prospects' > minds about our commitment as a country to making Kenya an outsourcing > destination... >> >> Nicholas A. Nesbitt >> Chief Executive Officer >> KenCall EPZ Ltd >> P.O. Box 27507 - 00506 >> Sameer Industrial Park, Mombasa Road >> Nairobi, Kenya >> >> +254.20.660.2000 (office) >> +254.20.660.2222 (fax) >> +254.721.458.458 (cell) >> +253.733.458.458 (cell 2) >> >> nnesbitt(a)kencall.com >> www.kencall.com >> >> BEST Non-European Contact Centre 2008 >> > > > > > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > http://lists.kictanet.or.ke/mailman/listinfo/kictanet > > This message was sent to: eonchari(a)kenyabposociety.or.ke > Unsubscribe or change your options at > http://lists.kictanet.or.ke/mailman/options/kictanet/eonchari%40kenyabpo soci > ety.or.ke > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.432 / Virus Database: 271.1.1/2647 - Release Date: 01/26/10 > 19:36:00 > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > http://lists.kictanet.or.ke/mailman/listinfo/kictanet > > This message was sent to: harry(a)africanedevelopment.org > Unsubscribe or change your options at > http://lists.kictanet.or.ke/mailman/options/kictanet/harry%40africanedev elopme > nt.org African eDevelopment Resource Centre eDevelopment House : : 604 Limuru Road Old Muthaiga : : P O Box 49475 00100 Nairobi : : Kenya T +254 20 3741646/7 : : C +254 725 650044 Training : : Research: :Consultancy: : Publishing _______________________________________________ ke-internetusers mailing list ke-internetusers(a)bdix.net http://www.bdix.net/mailman/listinfo/ke-internetusers No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.432 / Virus Database: 271.1.1/2647 - Release Date: 01/31/10 19:35:00

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MOBILE WEB EAST AFRICA
by Lucy Gachui Odhiambo 01 Feb '10

01 Feb '10

Dear All, The board is proud to endorse the first chapter of Mobile Web East Africa. The event, organized by All Amber, is already highly successful in west Africa and will run from 3-4th Feb at Intercontinental Hotel. The CEO will present on the topic: Harnessing the potential of the internet and applications on mobile devices The presentation will include . A synopsis of the Kenyan Government's approach to driving the expansion of the mobile sector for the benefit of the populace . Where does the mobile device (and its many beneficial services) sit within the current Government strategic thinking? . What approach has been adopted to drive the realisation of the potential of the mobile device particularly in relation to the mobile internet and applications? . Supporting the Private Sector- encouraging the entire mobile ecosystem to expand This event, will be different from others in the past in that it will be 'round table' format. The event will feature scheduled "Discussion Periods" lasting just under an hour and will have a mixture of traditional panel discussions and 'interactive roundtable discussions'. Speaking about the same event held very successfully in west Africa , Stephane Boyere, Program Manager Web Foundation, had this to say. "A very interactive conference, with a great number of people from different backgrounds." The cost per delegate USD475. The discounted cost per delegate applicable for NGO, Mobile start ups, Government officials, Developmental organization, and academia is USD 238. The event is kindly sponsored by Symbiotic, Safaricom, Access Kenya, BrandKey, Ushahidi, World Wide Web Foundation, IEEE, Biz Community among others. Please see attached agenda and visit their website www.mobileeastafrica.com for more details. Sincerely, Lucy Gachui Odhiambo Communications Manager Kenya ICT Board 12th Floor Telposta Towers Koinange Lane PO Box 27150 - 00100 Nairobi, Kenya Cell 0737- 839047 Tel: 254-020-2093040 <http://www.ict.go.ke> www.ict.go.ke It is our mission to champion and actively enable Kenya to adopt and exploit ICT, through promotion of partnerships, investments and infrastructure growth for socio economic enrichment

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Meeting Reminder, iHub Discussion, Tomorrow, 6pm, 4th Floor Teleposta Towers, MMU
by Phares Kariuki 01 Feb '10

01 Feb '10

There will be a Skunkworks Meetup on the 2nd of February 2010. This will be the first meeting this year, and it's an honor that we will be discussing iHub, Nairobi's new Tech Innovation Hub... http://whiteafrican.com/2010/01/25/ihub-nairobis-tech-innovation-hub-is-here The meeting will be coordinated by Erik Hersman, who is a co-founder at Ushahidi (www.ushahidi.com) who is also behind the concept of iHub. Meeting starts at 6pm, Teleposta Tower's, 4th Floor, Multimedia University... Profound gratitude to Multimedia University, who have hosted the Skunkworks meetings for the last year and have been more than gracious hosts over the period. -- With Regards, Phares Kariuki | T: +254 734 810 802 | E: pkariuki(a)gmail.com | Twitter: kaboro | Skype: kariukiphares |

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Re: [kictanet] Kenyan BPO fails to snap up the subsidy, why?
by charles nduati 01 Feb '10

01 Feb '10

hi all, Nick has hit the nail right on the head As JKUAT, we have also taken on this challenge and signed on with African BPO Academy and BCI to start offering BCI's certifications so that our graduates know what it takes to take Kenya where it ought to be in BPO space. give us the support by sending your staff for trainibg which we are also offering at Nairobi CBD. regards charles On Fri, 29 Jan 2010 16:26 EET nicholasnesbitt wrote: >this biggest concern for this industry is the lack of business. not the lack of talent or the high costs. It's the cost of overcoming perceptions, reaching out to new prospects, convincing them that kenya is a worthwhile outsourcing destination. Marketing! Spreading the word. > >I have just spent a week in the UK meeting with some of the largest outsourcers in the world. They have never heard of Kenya as an outsourcing destination. Very interested now, but completely unaware. We stopped marketing Kenya as a BPO destination before we had built international recognition and credibility, which raises questions in these prospects' minds about our commitment as a country to making Kenya an outsourcing destination... > >Nicholas A. Nesbitt >Chief Executive Officer >KenCall EPZ Ltd >P.O. Box 27507 - 00506 >Sameer Industrial Park, Mombasa Road >Nairobi, Kenya > >+254.20.660.2000 (office) >+254.20.660.2222 (fax) >+254.721.458.458 (cell) >+253.733.458.458 (cell 2) > >nnesbitt(a)kencall.com >www.kencall.com > >BEST Non-European Contact Centre 2008 >

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Nairobi Super Highway Proposal
by robert yawe 01 Feb '10

01 Feb '10

Hi, It was sad to read about the KQ pilot who was robbed on Uhuru Highway and later died from injuries inflicted by the thieves. This is an opportunity to kill many birds with one stone. I want to make a proposal to all parties out there that we turn the entire mombasa rd, Uhuru Highway and Waiyaki way into a digital super highway. How you ask? We have fiber optic cable laid along the length of the road from Athi River interchange to the Limuru Interchange. Then install solar powered wifi equipment and web-cams atop the street lights and also on any building with a fibre node along the stretch. The WiFi will turn the whole of the road into a hotspot which will enable tourists to use their WiFi enabled phones as they drive from & to the airport as well as business traveler and Yawe. Through the link we can feed country specific information such as weather, animal sightings, culture etc. In addition the links should enable the mounting of multimedia display boards along the road that can have content streamed to them remotely. This two areas will provide the revenue for maintaining the infrastructure. Traffic information can also be provided through the display boards to enable drivers decide if they want to remain in the jams especially when the president has been allowed out of statehouse. With the webcams the police will have a better view of what is happening on the road and can fine errant drivers such as the matatus that obstruct at the Shell near DHL. We can also connect the traffic light controllers to the police allowing the lights to be controlled remotely therefore leaving the extra traffic policemen to be redeployed. I have provided this information with no non-disclosures anyone out there who can pick it and run with it is welcome to do so. If you feel you would like to invite me to participate please feel free to do so. "don't hide your light under a bushel" Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696

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Broadband my foot
by robert yawe 01 Feb '10

01 Feb '10

Hi, I notice the 3G discussion has come to an abrupt end, as usually, but I feel I need to share my frustration with all the GSM providers. I live in South C but frustratingly I can only use my phone (Safaricom, Orange GSM & Orange CDMA) from a particular corner of the house, if this is the service available in Nairobi how much worse is the condition outside the City. Many of you raised concerns about the 3G license issue and I said this should not be the issue, CCK needs to enforce service delivery levels for the GSM providers. I am forced to carry 4 modems with me if I am to get any miningful work done when I am at home as the providers services are erratic. As I write this the Orange Internet Nowhere service is offline. My Safaricom bambanet working but only working at edge speed, it normally would not work at all but I found a solution by purchasing an external high gain antennae. The other providers modems unfortunately do not have a facility for plugging in an external arial. CCK can you please do your work of monitoring the network operators performance, if you cannot monitor this in Nairobi how will you be able to do it nationally. Maybe we should devolve CCK. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696

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Re: [kictanet] Hackers attack Tanzania government websites
by Gichuki John Chuksjonia 31 Jan '10

31 Jan '10

These defacers are not what we should entirely worry about, but the guys doing the cooperate cyber espionage are the greatest threat right now. ./Chuks On 1/31/10, Robert Alai <alai.robert(a)gmail.com> wrote: > Guys http://bit.ly/cWkvWq > > -- > TECHMTAA BLOG: http://bit.ly/cmRFZR > VALENTINES PLOT: http://bit.ly/dkzaxA > SHOP ONLINE AND GET DOOR DELIVERY: http://bit.ly/cwzi78 > VACANCIES: http://myafricancareer.blogspot.com/ > SOCIAL PLACE: http://bit.ly/5O6M8L > You received this message because you are subscribed to the Google > Groups "MlalaHoi" group. > To post to this group, send email to mlalahoi(a)googlegroups.com > To unsubscribe from this group, send email to > mlalahoi+unsubscribe(a)googlegroups.com > For more options, visit this group at > http://groups.google.com/group/mlalahoi?hl=en > -- -- Gichuki John Ndirangu, C.E.H , C.P.T.P, O.S.C.P I.T Security Analyst and Penetration Tester infosigmer(a)inbox.com {FORUM}http://lists.my.co.ke/pipermail/security/ http://nspkenya.blogspot.com/ http://chuksjonia.blogspot.com/ -- TECHMTAA BLOG: http://bit.ly/cmRFZR VALENTINES PLOT: http://bit.ly/dkzaxA SHOP ONLINE AND GET DOOR DELIVERY: http://bit.ly/cwzi78 VACANCIES: http://myafricancareer.blogspot.com/ SOCIAL PLACE: http://bit.ly/5O6M8L You received this message because you are subscribed to the Google Groups "MlalaHoi" group. To post to this group, send email to mlalahoi(a)googlegroups.com To unsubscribe from this group, send email to mlalahoi+unsubscribe(a)googlegroups.com For more options, visit this group at http://groups.google.com/group/mlalahoi?hl=en

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Payment Portal Promises Major E-Commerce Shift in Kenya
by alice 30 Jan '10

30 Jan '10

(Balancing Act) Payment Portal Promises Major E-Commerce Shift in Kenya When Quentin Faulkner launched an online store for parents looking for good quality clothing for their children two years ago, his peers told him he would close shop in weeks. But the business - a baby clothing store that has no physical location and is solely marketed using social networking website Facebook - now handles up to 90 transactions a month. That growth has inspired him to launch a second e-commerce website – www.Bagalicious.co.ke <http://lists.balancingact-africa.com/t/6647/235533/964/0/>, which sells handbags. We handle up to 155 orders a month on this website. January is shaping up to be our second best month in terms of orders and revenue," said Mr Faulkner. More recently, web commerce has become a key driver of the many online commercial portals that Kenya's restless technology entrepreneurs (also known as techpreneurs) have been trying to establish with the growth of internet use in the country. In this club of online commerce start-ups is Totallytoto.com <http://lists.balancingact-africa.com/t/6647/235533/965/0/> launched at the beginning of the year to solely sell goods online. The firm joins a growing list of websites that are selling mostly foreign made goods to Kenyan consumers at competitive prices. Mystrawberrystore.com <http://lists.balancingact-africa.com/t/6647/235533/966/0/>, pesapal.com <http://lists.balancingact-africa.com/t/6647/235533/967/0/>, enrakenya.com <http://lists.balancingact-africa.com/t/6647/235533/968/0/>, kalahari.co.ke <http://lists.balancingact-africa.com/t/6647/235533/969/0/> and nsoko.co.ke <http://lists.balancingact-africa.com/t/6647/235533/970/0/>, styleconnection.co.ke <http://lists.balancingact-africa.com/t/6647/235533/971/0/> and intokenya.com <http://lists.balancingact-africa.com/t/6647/235533/972/0/> are the vanguards of this budding internet economy. Growth of the internet sector is expected to create new opportunities for the development of e-commerce and m-commerce linking Kenya more closely to the global economy. This new push for e-commerce got an impetus mid last year with the landing at the Kenyan coast of two undersea fibre optic cables that linked the country to high-speed internet connectivity, laying the groundwork for a digital economy. E-commerce is expected to give rise to a digitally-enabled economy that runs on platforms such as e-government, e-health, e-education, social media and e-science. Because of its association with lower overhead costs, e-commerce has enabled retailers to charge lower prices besides offering consumers a more convenient shopping window. Globally, the e-commerce industry is now worth $500 billion, but Africa's many technological challenges, including the absence of local electronic payment portals, have ensured that the continent accounts for only a tiny fraction of it. With the arrival of broadband internet, Kenyan companies are now refocusing their strategies to tap on online commerce that is expected to grow at an annual average of 10 per cent in the next decade. Helped by the changing landscape in the travel industry, national flag carrier Kenya Airways is for example offering online ticketing and tens of small and medium-sized firms such as e-manamba.com <http://lists.balancingact-africa.com/t/6647/235533/973/0/> are offering commuters the opportunity to purchase tickets online. Media companies such as the Nation Media Group have also gone online to sell digital editions of their publications. Nakumatt, the country's largest retail chain is planning to launch an online hyper-mart that offers for sale on-line all products available in its stores. It will work as a complementary sales tool that will serve customers in remote areas. And to ensure its success, we have enlisted the support of a leading logistics solutions provider to handle the delivery and logistics support elements," said Atul Shah, the Nakumatt managing director. Currently, MamaMikes.com <http://lists.balancingact-africa.com/t/6647/235533/974/0/> - the oldest locally developed e-commerce portal - draws its customer base from Kenyans living in the diaspora but now hopes the availability of a local payment portal launched by I & M Bank last week will open the online shop to the domestic consumers. The website has been offering its customers a platform to buy gifts for relatives and friends in Kenya from abroad. The menu of items on sale includes mobile phone airtime, Nakumatt or Uchumi vouchers, or cakes and flowers during special occasions. The company now handles around 500 orders a month, a figure that had grown steadily until last year when a number of small enterprises offering the same service entered the market. We never realised growth last year, partly because of intense competition from new players offering the same services," said Segeni Ngethe, the company's founder. Analysts say last week's launch of the country's first electronic payments system may not have an immediate effect on the budding e-commerce industry citing the pricing structure that I&M Bank and Visa will offer the retailers. That pricing will determine profit margins for online sales - a key ingredient for e-commerce. For many Kenyan e-commerce retailers, card use translates to higher transaction charges and reduced profit margins. The larger the profit margins, the easier it is to accommodate Visa transaction fees. When an online company sells products with margins of 70 per cent, it is easy to justify paying a fee of 5 per cent of the sale price to visa to make the sale possible," said Mr Ngethe. But for smaller firms that generate lower sales margins, hefty payments to Visa may force them to hike prices in order to make profits. "This is an unnecessary expense for us. Our margins are small enough that this has a significant effect on our bottom line. It will also involves a much higher level of security and protection to safely use credit cards for online transactions and that administrative cost is too high for us," said Mr Faulkner. In Kenya, alternative payment systems have been gaining popularity as consumer demand for different payment avenues, other than credit cards, intensifies. Online retailers say Kenyan consumers have been shying away from credit cards in favour of cash on delivery or mobile money transfers.And as security concerns surrounding e-payments increase, some online retailers are turning to outsourced payment processing companies such as Pesapal to manage their e-payments. A poll of e-commerce outfits reveals that the most used payment system in Kenya is cash on delivery, which accounts for 70 per cent of on-line purchases. A growing number of payments (around 20 per cent are made using M-Pesa or Zap, a segment that many industry insiders believe will grow as more consumers get online using their mobile phones or computers. With eight million users already on the system, M-Pesa is gaining ground as the cashless currency of choice because they offer instant payments at rates lower than those charged by banks or credit card vendors. Only five per cent of online purchases are paid for using credit or debit cards which two million Kenyans have access to. The remaining five per cent of the payments made through intermediary payment sites such as Pesapal or Paypal. (Source: Business Daily)

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National survey shows Kenyan Internet market heading towards “critical mass”
by alice 30 Jan '10

30 Jan '10

(from Balancing Act) National survey shows Kenyan Internet market heading towards “critical mass” The latest national survey from market research company Synovate shows Kenya’s Internet market is growing fast and on the basis of this growth will soon reach “critical mass”. The growth in users is coming from both urban and rural areas and is predominantly amongst the young and well educated. Russell Southwood pored over the results. The total sample for this random survey was 1,500 people, with 500 of those in a boost sample from across the major districts of Kenya. Therefore the coverage is nationally representative of adults 15 and above and has a sampling margin of error of + or – 3%. It makes comparisons with a similar survey it carried out in 2007. On the basis of this sample, Synovate estimates that there are now 3.5 million Internet users in Kenya. However, daily Internet use has grown from 2% of the respondents in 2007 to 5% in 2009 and weekly use from 5% to 12% over the same period. The daily use figure is the crucial one as it shows users who are finding that that they cannot do without Internet services. If the weekly Internet use is broken down on an urban vs rural basis, urban use grew from 22% of respondents in 2007 to 30% in 2009. Rural use grew from 4% to 9% over the same period. These results confirm a lot of anecdotal evidence that has been reaching us about young people using the Government’s new Internet centres and cyber cafes in rural areas. The lower income groups recorded a much more fast paced growth in internet access. However Internet penetration within middle class and below is still very low, making it the group with the highest growth potential. And following the expected drop in Internet costs LSM 4-10s should provide the highest growth in usage. At least half the non-users across all social categories said they would be interested in using the Internet if they had access. In terms of age, 50% of the respondents using Internet were aged 15-34 with 21% in the 18-24 age bracket. The upcoming generation of Kenyans will be regular users of the Internet and it will form as much part of their lives as mobile phones. Over 56% of the Internet using respondents were college or University educated. Therefore those countries with better education levels in Africa will show markedly higher Internet penetration levels. On average, the Internet users in the sample spent approximately 70 minutes on the Internet per visit. This level of media user is close to the average time spent on television on daily basis but does not challenge radio use which is much higher. This will inevitably impact on the media usage of key socio-demographic groups. Although the survey results did not include newspapers, it is likely to be them that suffer as younger generation make less use of the printed word in getting information. The big shift in where sample respondents accessed the Internet between 2007 and 2009 has been a significant fall in the number of those using Internet cafes and a commensurate rise in the number using mobile phones. Strikingly, this trend – of using mobile phones for access – is more pronounced amongst the rural part of the sample. This is bad news for cyber-cafes for despite rising numbers of users they are not coming their way. But this is good news for mobile operators if they can get their mobile Internet offers cheap and pre-paid. The five top uses of the Internet range between 40-50% of the sample users and were in descending order: entertainment; games and music; social networking and instant messaging; e-mails; general surfing; and job search. The pattern is very close to existing mobile usage (with the exception of job search) if you take SMS as the equivalent of e-mails. Users are starting with what they know but will inevitably become more adventurous as more content and services are put on offer. Not surprisingly it is the young who are disproportionately more likely to be members of social networking sites but membership is more likely to be male than female. Facebook was by far the most popular site although You Tube (which features in the Top 10 sites used in Kenya according to Alexa.com) does not feature. BBC, CNN and The Nation are the most used news sites. The significance of these findings is that Kenya is both one of Africa’s largest mid-scale markets and is a bell-weather in terms of technology adoption. Crudely, what happens in Kenya will start to happen elsewhere. And as the uptake of M-Money services shows, this is not simply an urban, well-educated, middle class phenomenon. Critical mass kicks in when the number of users starts to create networking effects. In other words, existing users start to draw in new users who don’t want to be left out. In Kenya, this is clearly already beginning starting to happen. And although the number of daily Internet users is smaller than the overall estimated total of 3.5 million, it is beginning to grow significant and will continue to do so as access prices fall and local content offers become more varied. For more details either e-mail Joe Otin of Synovate on Joe.Otin(a)synovate.com <mailto:Joe.Otin@synovate.com> or phone him on +254 4450190-6.

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Very soon....your handwritting will be readable :-)
by Judy Okite 29 Jan '10

29 Jan '10

What a life saver!! over the years I have watched my handwritting, deterioriate........its actually reached a point I cant read it anymore......Thank God, for technology.....there is an option!! To our dear Doctors....Am I hearing deep sighs of relief?? .....read below,what guys next door are about to do....... http://www.elearning-africa.com/newsportal/english/news213.php Kind Regards, -- "An optimist stays up to see the New Year in. A pessimist waits to make sure the old one leaves".Bill Vaughan

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