- KICTANet - KICTANet

CSK, your official representative organisation
by robert yawe 06 Aug '12

06 Aug '12

Listers, This is why CSK remains the only bona fide representative of the industry. http://www.cskonline.org/events.html Regards

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Software patents update - online registration, speakers
by Isaac Rutenberg 06 Aug '12

06 Aug '12

Dear Listers, Online registration for the 14-15th August seminar on Computer Software Patents at Strathmore is now available. Go to http://ticketsasa.com/order.aspx/a1949092-31d4-47fb-b50c-ad98de06ba6e/to-pa… For seminar information, including a video explanation of why you should attend, go to http://www.strathmore.edu/sls/cipit/cipit-conference.html Speakers will include reps from the US Patent Office, the World Intellectual Property Org., the Kenyan Copyright Board, the Kenyan Patent Office, Vision 2030 (Mugo Kibati), and the PS (Dr. Ndemo)! And on day 2, learn how to protect your IP! Kind regards, Dr. Isaac -- Isaac Rutenberg iruten(a)gmail.com

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Head of U.S. Delegation to WCIT: Creating an Environment for Future Success:
by Alice Munyua 05 Aug '12

05 Aug '12

Dear all, See below remarks made by the head of delegation to WCIT 2012. He discusses Kenya's successes. Best Alice --------------- http://www.state.gov/e/eb/rls/rm/2012/196035.htm Creating an Environment for Future Success Remarks Ambassador Terry Kramer, Head of Delegation, U.S. Delegation to the World Conference on International Telecommunications Information Technology Industry Council Washington, DC August 1, 2012 Share on facebook <http://www.state.gov/e/eb/rls/rm/2012/196035.htm#>Share on google_plusone <http://www.state.gov/e/eb/rls/rm/2012/196035.htm#> <http://www.state.gov/e/eb/rls/rm/2012/196035.htm#> Share <http://www.addthis.com/bookmark.php> ------------------------------------------------------------------------ *As prepared for delivery* First, let me say "thank you" to ITI for your leadership and engagement in a critical and high impact area. I am honored to have been appointed to this role as Head of Delegation for the United States at the World Conference on International Telecommunication -- or, as we often call it, the "WCIT." I am drawn to the WCIT because it presents an important opportunity for the United States and the world: * We have all seen, over the past 25 years, incredible successes and growth in telecommunications and the Internet universe; * Now, we face a pivotal question: How do we create an environment for the future /global /success of telecommunications and the internet? In my career in telecommunications, domestically and abroad, I have had the good fortune, as many of you have, to witness the rise and societal impact of two phenomena: the birth of mobile communications and the advent of the Internet. When I look back at my time in the mobile communications industry, it was a "beeper" business, which then transformed into a "cell phone" business. That cell phone business then went from a high-end market, initially targeting wealthy individuals, to a mass-market, "must have" service. And finally, it went from a developed-country business into a truly global one. Meanwhile, the Internet ecosystem has evolved, thrived and changed the very nature of human interactions and connectedness. The Internet is now flourishing with unimagined capabilities and uses, from advanced search to location services incorporating user preferences and social media---all of these focused on providing highly personalized and relevant services and user experiences. We can literally look to the stars -- and have our smartphones tell us what constellations and planets we are seeing. The development of the Internet is truly inspiring -- but that's not why I am here. What I want to talk about today is the opportunity we have, through the WCIT, to build the /environment for success/ for the future global telecommunications and Internet universe that everyone wants and needs. *Mobile* The foundation of that environment for success can be found, I believe, in the consumer-driven, competitive growth of the mobile service industry. That industry has pioneered an entrepreneurial spirit, engineered the rapid and cooperative development of industry standards, promoted market liberalization and driven an intense focus on satisfying customer needs. In just 25 years, we have come from no cell phones /at all/ to more than 5.3 billion mobile subscriptions worldwide. * Today, the world's developed markets have achieved, on average, 116% mobile penetration, and even developing markets average about 70% mobile penetration -- a figure estimated to reach 100% in the next 3-4 years. * Or consider this: roughly 90% of the world's population -- and even 80% of its rural residents -- now live in areas that have mobile network coverage. Around the world, 3G and 4G services are increasingly available, and millions of users now will likely obtain Internet access -- for the first time -- using their cellphones. How did the mobile revolution become so successful, so fast? * A wave of liberalization and competition driven by national regulators who opened their markets to multiple service providers; * Regulators who moved proactively to make spectrum available for commercial use; * Industry-driven standards-setting which brought technological innovation to market at accelerated speeds; * A new, consumer-oriented outlook -- adopted by industry and government alike -- that drove innovative services and business models, such as pre-paid services, text messaging and handset subsidies; and * Mobile operators, device makers, internet players and infrastructure providers who all worked together to form a healthy, vibrant ecosystem to deliver customer relevant mobile internet services Innovation was unchained to meet and promote demand, and the result has been growth at hyper-speed -- well beyond what any ministry or monopoly could have planned or directed. *Internet and Broadband* Meanwhile, as the mobility revolution was gathering steam, the Internet also was becoming a global phenomenon, on both mobile and fixed platforms. The adoption of the World Wide Web -- as we called it then -- gave the Internet a user-friendly interface, while the open and decentralized architecture invited content and easy, cost-effective access. And look at the results: There are now about 2.4 billion Internet users worldwide -- a number predicted to rise to 3.5 billion by 2016. At least 1.2 billion of those Internet users today are in developing countries. Moreover, demand for Internet access and other IP-based applications have fueled the growth of broadband networks. Fixed broadband technologies, including DSL and cable modem services, make it possible to download rich video and internet content, as well as voice calling through VoIP services. This content can be created, cached and transmitted anywhere in the world -- and increasingly, that includes developing countries that are linked regionally through new undersea cables and Internet Exchange Points (IXPs). As a result: * Broadband service is now available in 208 economies -- virtually every country in the world. * Fixed broadband subscriptions have more than doubled in five years, from 284 million in 2006 to an estimated 591 million at the end of last year. Of course, the growth of broadband capability is not confined just to fixed services. The marriage of the Internet and mobility -- embodied in 3G and now 4G networks -- is a growing reality. The number of mobile broadband subscriptions is believed to have surpassed 1 billion worldwide in 2011, and 3G service is available in more than 143 countries around the globe. Not surprisingly, we are seeing an explosion in the amount of data -- much of it in the form of VoIP and video -- circling the globe. Roughly 369 exabytes (an Exabyte is 1 million terabytes) of IP data were exchanged around the world last year -- a number that Cisco predicts will rise by 2016 to 1.3 zettabytes annually -- a figure equal to 1.3 /billion/ terabytes. Overall, IP traffic is forecasted to grow at a compound annual growth rate (CAGR) of 29 percent from 2011 to 2016. Operators, meanwhile, have abandoned the old 'walled gardens" that restricted non-proprietary content -- and they have done so with the customer in mind. Like the mobile industry -- and perhaps even more so -- the Internet is created, maintained and driven, in an organic, bottom-up way, by the people who need it and use it. Again, we have to ask ourselves: Who created this phenomenon? And the answer is both "nobody" and "everybody." The Internet is truly a decentralized ecosystem, pulling in network operators, applications designers and content creators from all over the world. *Societal Benefits* The beneficiaries of the mobile and internet industry growth are individuals and societies all around the world. The Internet creates: * *Economic benefits* -- Jobs--beginning with mobile network expansion and jobs created through online commerce and content delivery * *Commercial benefits* -- illustrated by farmers can use cellphones to link with buyers, check weather conditions and determine commodity prices in real time; * *Social benefits*/--/ Health care providers can use mobile technology to do remote diagnostics and treatments as well as training of health professionals. Governments can now make services available online, and people can inform themselves about political events and proposals; * *Human benefits* -- Groups can organize themselves online, friends can re-establish contact after years of separation, and everyone explores new meanings of connectivity and /connectedness./ In a global marketplace battling for growth, telecommunications and Internet industries have acted as multipliers of productivity, translating into greater employment and social benefits. In the OECD countries, the Internet now accounts for an average of 4.1% of GDP -- and up to 7-8% in the most "wired" countries, such as South Korea or the UK. Moreover, a University of Munich study, reported by the ITU, found that a 10% increase in broadband penetration yields an increase in GDP of .9% to 1.5%. With the Internet, we have benefits that are as concrete as a labor statistic and as ephemeral as a smile on a laptop screen. *The Internet Is Global* One thing also is clear: this phenomenon belongs to the entire world. Internet business ventures, social media companies, and enterprise applications are sprouting up all over the globe. Meanwhile, national broadband plans and policies which lower market-entry barriers, allow competition, encourage infrastructure-sharing, reallocate and re-farm spectrum, and provide tax incentives for investment are being implemented in both developed and developing countries alike. In Kenya, the government: * Articulated a clear national policy for its communications market, called Vision 2030; * Leveraged its geographic location to develop access to international fiber-optic cables, reducing wholesale bandwidth costs by 80%; * Used public-private partnerships to attract investment; and * Pioneered online banking services, such as the M-Pesa service, which is used by more than 80% of subscribers (13.5 million people) of Safaricom, Kenya's largest mobile operator. One of the so-called "BRIC" countries, Brazil, has also initiated a national broadband plan that: * Seeks to maximize competition in the mobile and broadband markets; * Fosters investment in the incumbent provider Telebras as a competitor in the wholesale broadband service market; * Employs technology neutrality in regulating networks, while encouraging network buildouts, and * Provides tax and financial incentives. Hong Kong, meanwhile, has leveraged a private-sector, market-oriented strategy to achieve: * A successful auction of LTE and WiMAX spectrum in 2009 -- even in the midst of the global financial crisis; and * Sustained private investment in broadband infrastructure, resulting in a broadband penetration rate of 83% at the beginning of last year. Developing countries are acting now to facilitate the development of the Internet. The key is to adopt nationally specific policies that leverage the broad-based nature of the Internet and mobile environments and create a "virtuous circle" of higher demand, economies of scale and greater supply. *Sustaining an Environment for Success* Another way to describe these market developments is what I call /innovation supply and demand/ -- the ability of innovators and entrepreneurs worldwide -- big and small -- to create new products and services on the foundation of a healthy telecom and Internet industry. This creates a supply of thousands of new products and services for a "demanding" set of customers who are anxious and willing to consume these new services in a world of greater mobility and connectedness. Governments work best when they implement an environment conducive to innovation supply and demand -- then step back and avoid counter-productive interventions. We should be clear about the specific ingredients for a successful Internet ecosystem: * The presence of a consuming public that is keen to learn, to be mobile, to achieve and to be connected; * Markets that foster innovation and competition, forcing providers to improve and become more efficient to attract and keep customers; * Notable economies of scale in all aspects of new products and services -- whether it be infrastructure, consumer devices or services -- driving down costs and permitting widespread adoption; * Intuitive service offerings that make simplicity and ease-of-use the top priority in driving market uptake; * Standards that permit interoperability between a burgeoning set of devices and services within an increasingly global marketplace; * Availability of spectrum for an increasingly mobile world; * And perhaps most importantly: /freedom/. This includes the freedom of ideas, the freedom of information and the freedom to take entrepreneurial risks in an increasingly vibrant and decentralized environment. We should recognize that the innovation we have seen in the mobile and Internet environments was not implemented in a top-down fashion by policy-makers. It was driven by multiple players and stakeholders around the world. There are thousands of social media companies, Web designers, retailers that market their own e-commerce offerings, analytics companies that break down complex data patterns to drive customer relevant offerings, mobile phone distributors, Internet cafes and community centers -- all of them with a role in shaping products and demand. The Internet has grown precisely because it has NOT been micro-managed, regulated or "owned" by any government or intergovernmental organization. Let's be clear about this: the Internet continues to demonstrate the effectiveness and success of the current multi-stakeholder structure -- and its own independence. No government or single organization can or should attempt to "control" the Internet. Sustaining this environment, I believe, offers the best chance to continue achieving our mutual goal of making an innovation-driven Information Society a reality all over the world. *WCIT* This brings us to the WCIT, which is the International Telecommunication Union's first conference to review the International Telecommunication Regulations (ITRs) since 1988. As we look back on what the delegates accomplished that year, we should appreciate the environment for success that they created. The genius of that work can be found not just in what the delegates chose to do back in 1988 -- but what they refrained from doing. The true "magnetic north" of their compass was to create a framework for interoperability and connectivity. But they did so without over-burdening the ITRs with rigid "fixes" for specific issues or perceived inequities. Within the scope of the ITRs, the 1988 delegates created an architecture for innovation, flexibility and broad-based consultation. The world has changed and, as with any successful organization, it is wise to consider how that change should be reflected in the ITRs. But it is critical to acknowledge the flexibility and guidance that the ITRs have provided, in light of our new environment. It is also vital to see the differences between the Internet and the structure of international telecommunications backbones, circuits and gateways that have been addressed in the ITRs. The Internet is a new and different phenomenon, entirely. It is not the legacy of common carriage and "bent-pipe" transmission; it is an ecosystem of content providers, application developers, social media companies, and data and video transmission providers -- and ultimately, ideas and knowledge. There is no Internet "central office" or headquarters. Its openness and de-centralization are its ultimate strengths. Now that the Internet is here and established, we need to nurture it as an environment that is: * Highly data driven; * Characterized by a free flow of information and commerce, happening at light speed, * Where innovation is organic and distributed worldwide, and * Where consumer interests continue to be met even where they differ from country to country and within countries. *Opposing Content Restrictions or Censorship* Several proposals have been made for the upcoming WCIT that, although seemingly well-intentioned, fail to acknowledge this "new world" we live in and what is required for future success. In particular, proposals to control content transmitted over networks run counter to the foundation of a free and vibrant telecommunications and Internet society. The ITRs serve to set an international framework for linking international telecom facilities. They should not be inappropriately stretched to cover any aspect of content routed over those facilities. Throughout the WCIT process, the United States has, and will continue to, express opposition to proposals that would place governments in a position of greater power to censor the Internet, track content or target end users -- even under the guise of combating spam, controlling traffic routing or identifying calling number information as a way to defeat alleged fraud and "misuse" of networks. There is an overriding issue of freedom of information that the United States recognizes as a core tenet of human rights. This is embedded not only in US constitutional law and tradition, but also within the founding documents of the United Nations. Both the Universal Declaration of Human Rights, and the International Covenant on Civil and Political Rights contain provisions (Article 19 and Article 19.2, respectively) that recognize freedom of expression, as well as the right to receive and impart ideas, in any medium and across borders Proposals to control content and routing, or to expand the definitions of international telecommunications to cover the Internet, ultimately will not work. Such proposals will only: * Stifle innovation, promote customer cynicism, and breed "work-around" solutions to undermine flawed policies; * Undercut the free flow of information and ideas, defeating the entire purpose of the ITRs themselves. Similarly, proposals that seek to artificially mandate pricing terms -- such as "transfer payments" between content providers and network operators -- will only result in failure. With regard to transfer-payments on data traffic, the U.S. would raise the following questions: * How would transfer payments be implemented in the current environment? * Who would determine the transfer prices and how to apply them? * Is the originator of an Internet search a sending or receiving party? * Finally, what happens if network operators refuse to transmit downloaded content because the "termination rate" to a certain country or ISP is excessive or uneconomic? * And probably most importantly, would such pricing lead to increased freedom or flow of information -- or less? To be clear, the United States will oppose changes to the ITRs that (1) restrict the free flow of content, (2) broaden the scope of the ITRs, however subtly, to impinge on the Internet's natural growth and evolution, or (3) impose uneconomic pricing or transfer-payment obligations on Internet content providers or backbone operators. In its initial tranche of contributions, the United States will make the following proposals, which are consistent with this approach. We will: 1) Consider only minimal changes to the preamble of the ITRs; 2) Seek alignment of the definitions in the ITRs with those in the ITU Constitution and Convention, including no changes to the definitions of /telecommunications/ and/international telecommunications service;/ 3) Approve ITR's which maintain the voluntary nature of compliance with ITU-T Recommendations; 4) Continue to apply the ITRs only to /recognized operating agencies/ or RoAs; i.e., the ITRs' scope should not be expanded to address other /operating agencies/ that are not involved in the provision of international telecommunications services to the public; and 5) Promote revisions of Article 6 to reflect the variety of flexible and innovative interconnection and termination arrangements found in competitive markets. There will be subsequent opportunities for the U.S. to make additional proposals, and meanwhile, I am engaging in bilateral discussions with other governments to hear their views and how they believe their own proposals will drive continued success of the telecommunications and internet industries For the United States, our approach is based on recognition that the existing environment today works amazingly well, and it is empowering telecommunications -- and human -- development by quantum leaps. In cases where imbalances occur, they can be addressed through market forces and consumer-focused /national /policies that empower local content development and stimulate local and regional traffic and demand. So what should be the focus of our unique opportunity to drive a new set of ITRs at the WCIT? * To reaffirm our belief in what will drive future market success; * To recommit ourselves to the goal of maintaining and promoting global telecommunications connectivity in the 21^st century; * To create an unfettered, free flow of ideas, information and commerce; * To establish high-level principles that foster an open and secure Internet and network operating environment; and * To be pragmatic in understanding that telecom and Internet economies are too large, too distributed and too diverse for any one organization to control. In more practical terms, this means preserving the principles of the ITRs' preamble -- including the value of connectivity -- maintaining the stability of the ITRs, as well as the voluntary nature of compliance with the ITU's standards recommendations, and preserving the definitions in the current treaty that have served the world well. It means avoiding changes to those definitions -- and to the overall ITRs -- that would broaden their scope, dilute their meaning and amount to "mission creep" for an international treaty that has been so effective in establishing a platform for growth and innovation. So, in summary, we should congratulate ourselves on the 25-plus years of success in building a vibrant telecom and Internet economy, driving economic growth, and empowering individuals with information, connectedness and commercial opportunities. Our challenge now -- more than any other -- is to maintain an environment for continued success, and to continue creating that environment around the globe, in all countries. We need to acknowledge how innovation is best created, through consumer demand, and realize that the Internet is beyond the scope of any one nation or regulatory authority to control or manage. By following these principles we will enable the telecommunications and Internet phenomenon to become our lasting legacy and platform of success for future generations. Thank you. --

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Internet Giants form new Lobbying Group - Internet Association
by alice＠apc.org 05 Aug '12

05 Aug '12

Google, Facebook, Amazon and eBay jointly formulated "Internet Association" beyond the likes of ISOC or any other group:‬ ‪About The Internet Association Source: http://internetassociation.orgThe Internet Association is the unified voice of the Internet economy, representing the interests of America's leading Internet companies and their global community of users. The Internet Association is dedicated to advancing public policy solutions to strengthen and protect an open, innovative and free Internet.‬ ‪Here is a more detailed article on the subject: http://www.itproportal.com/2012/07/26/google-facebook-ebay-amazon-join-othe… ‪

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RRA queuing system
by James Kagwe 03 Aug '12

03 Aug '12

Evening all, I watched the Rwanda ICT documentary last night on Citizen and was mesmerized at the simple queuing system they have put in place at RRA. The system is quite interactive and people just print their queue numbers using a touch screen by themselves. One may choose to wait for number to be called or may take off and do other things as long as he's back before his queue number is reached. I wish this could be adopted in public offices in Kenya especially KRA, immigrations, registration of births etc where people waste many hours queuing everyday. regards, James

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Cofek to sit on National Cyber-security Steering Committee
by Grace Githaiga 03 Aug '12

03 Aug '12

Cofek to sit on National Cyber-security Steering Committee http://cofek.co.ke/index.php?option=com_content&view=article&id=1084%3Acofe…

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Infographic on the new TLD situation
by Grace Githaiga 03 Aug '12

03 Aug '12

An infographic about the new TLDs. http://themainstreetanalyst.com/2012/08/01/new-top-level-domain-names-and-t…

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Re: [kictanet] [Skunkworks] Safaricom wako na MADHARAU!!
by Odhiambo Washington 03 Aug '12

03 Aug '12

Oh, this must have escaped me from any available fine prints! I redemeed 30000 points for a phone (Alcatel OT-918) and guess what? The phone is locked to Safaricom network. I have just discovered this after starting my adventures with the Android phone. Having redeemed a phone before (Huawei IDEOS which was never locked) it did not occur to me that one day I will be redeeming network-locked items. I think this is another level of MADHARAU. These were my Bonga points, diligently accumulated from spending my hard-earned money talking on SCOM network and I don't really think SCOM should have the power to decide for me what to do with a device I get from them as a result of being a Loyal customer (which now is surely going out of the window!) Does this now mean that those who redeem their Bonga points for Airtime cannot use that airtime to call numbers which are not Safaricom's? I see a situation where SCOM is becoming unwise. Let me see if their position is that I MUST not use the phone on a different network. On Thu, Aug 2, 2012 at 6:10 PM, Odhiambo Washington <odhiambo(a)gmail.com>wrote: > @Mugo, > > For sure it's only an issue when it comes to Bonga-points redemption. Here > is what I have learn during the last few days I have interacted with them: > > 1. Redemption merchandise stock are provisioned differently than the > stocks for sale. > 2. They almost want to force clients who are redeeming their Bonga points > to a restricted subset of the products. > When I went to the shop, I was told only one color is available for > the redemption items. Different colors of the same items > were very much available for the sales stock. It was almost like > forcing a color on me! This is not wise. You cannot force a > client to take a red phone instead of their color choice! > SCOM must do something about this. They should modify their system to > allow an item to be picked from the same stocks, and be classified > differently on the system at the till - as new sale or redemption. There is > no point in placing restrictions on the redemption merchandise. > 3. I was able to navigate through the Bonga system menu and redeem an item > even though the SIM card did not have sufficient > points for the items I intended to redeem. This should look like an > anomaly to me. It should check and fail to give me a > password if the Bonga points are less than the number/quantity > required for the item. > > I have to say that after all the bad experience, I got the necessary help > and have my problem with redemption sorted out. > > > On Thu, Aug 2, 2012 at 5:35 PM, m mugo <mugo2of3(a)gmail.com> wrote: > >> Funny that only BongaPoints-redeemable stuff is always out of stock. >> >> I'm sure that had you been purchasing the same, STOCK would have turned >> up from somewhere by now. in fact, they would have asked you for your phone >> no. to alert you when it arrives... >> >> Mugo >> >> >> On Thu, Aug 2, 2012 at 10:03 AM, Jangita Nyagudi < >> jangita.nyagudi(a)gmail.com> wrote: >> >>> True, not good. >>> >>> Imagine I have a shop in Eldoret that says we have fresh mangoes, and >>> customers make the trip only to tell them it is out of stock. >>> Time *is* money (at least to me), don't say you can do what you cannot >>> do. We might as well all say we can do anything, only to tell >>> prospective clients "sorry, we don't offer this service at this time!" >>> >>> On 1 August 2012 22:14, Odhiambo Washington <odhiambo(a)gmail.com> wrote: >>> > SCOM is not Animal Farm, I suppose then. >>> > >>> > >>> > >>> > On Wed, Aug 1, 2012 at 10:00 PM, Nicholas Mutinda <mutindah(a)gmail.com> >>> > wrote: >>> >> >>> >> i thought this only happened to those who are redeeming low end >>> phones ie >>> >> 4000 bonga points........ >>> >> >>> >> >>> >> On Wed, Aug 1, 2012 at 3:29 PM, Odhiambo Washington < >>> odhiambo(a)gmail.com> >>> >> wrote: >>> >>> >>> >>> Well, [ Customer Loyalty ] == [ Customer Loyalty ] == [ Retention ], >>> >>> right? Is it a favor SCOM is doing anyone? It's very much part and >>> parcel of >>> >>> Customer Service and service needs to meet customer expectations. I >>> really >>> >>> don't care of there is no contract regarding customer loyalty, but >>> the fact >>> >>> that it is there gives me the right to speak on it - as a Customer. >>> If they >>> >>> were doing this to someone who doesn't give them money, then I'd >>> listen to >>> >>> your angle. >>> >>> >>> >>> * No prejudice intended towards you*. >>> >>> >>> >>> >>> >>> >>> >>> On Wed, Aug 1, 2012 at 3:22 PM, Mark Mwangi <mwangy(a)gmail.com> >>> wrote: >>> >>>> >>> >>>> First of all I do not think bonga point matrices and rewards are >>> part of >>> >>>> the contract with Safaricom. Therefore arguing that the ratios are >>> unfair is >>> >>>> looking a gift horse in the mouth. About the lack of stock and what >>> have you >>> >>>> true that is appalling customer care but by and large Safaricom are >>> >>>> *relatively* the most responsive to complaints. >>> >>>> >>> >>>> >>> >>>> On Wed, Aug 1, 2012 at 2:43 PM, Odhiambo Washington < >>> odhiambo(a)gmail.com> >>> >>>> wrote: >>> >>>>> >>> >>>>> @Joram, >>> >>>>> >>> >>>>> If you have 100000+ Bonga points, you know how much business that >>> is to >>> >>>>> SCOM? I think they say crap - you spent only 1m on us! >>> >>>>> :-) >>> >>>>> >>> >>>>> >>> >>>>> >>> >>>>> On Wed, Aug 1, 2012 at 2:35 PM, Joram Mwinamo < >>> joram.mwinamo(a)gmail.com> >>> >>>>> wrote: >>> >>>>>> >>> >>>>>> Kuna Mtu AMESIRIKA!!! >>> >>>>>> >>> >>>>>> On Wed, Aug 1, 2012 at 2:14 PM, Odhiambo Washington >>> >>>>>> <odhiambo(a)gmail.com> wrote: >>> >>>>>>> >>> >>>>>>> Imagine this: >>> >>>>>>> >>> >>>>>>> You have accumulated enough Bonga points to redeem some >>> merchandise. >>> >>>>>>> >>> >>>>>>> You look at the revamped website and decide on one of the phones >>> they >>> >>>>>>> have there. >>> >>>>>>> >>> >>>>>>> You go ahead and redeem. You get the password. >>> >>>>>>> >>> >>>>>>> You go to the shop to collect item. You are told Matrix was >>> adjusted >>> >>>>>>> so what you redeemed is not applicable. >>> >>>>>>> >>> >>>>>>> You go back to your phone and redeem another item. >>> >>>>>>> >>> >>>>>>> You go to the shop to collect. The shop attendants tell you the >>> item >>> >>>>>>> is OUT OF STOCK. >>> >>>>>>> >>> >>>>>>> You Tweet Safaricom on Twitter (inc Bob Collymore) to alert them >>> of >>> >>>>>>> this anomaly. They acknowledge feeback. >>> >>>>>>> >>> >>>>>>> Three days down the line, no changes on the website. Merchandise >>> >>>>>>> still there, listed, thought out of stock! >>> >>>>>>> >>> >>>>>>> Is this not MADHARAU to Customers? Of what use is feedback which >>> is >>> >>>>>>> trashed and not acted on - or better still, sat on? >>> >>>>>>> >>> >>>>>>> And look at the Merchandise Matrix - you need 40000 points to >>> redeem >>> >>>>>>> a Samsung Galaxy Mini valued at 13k. >>> >>>>>>> >>> >>>>>>> 40000 points means you've spent a whole 400,000 on Safaricom. >>> Doesn't >>> >>>>>>> make sense really. Some sane proportioning needs to be taken >>> into account. >>> >>>>>>> >>> >>>>>>> And now because I am in rant mode - someone tell Safaricom to >>> fix >>> >>>>>>> the issue with annoying call drops to their CS! >>> >>>>>>> >>> >>>>>>> >>> >>>>>>> >>> >>>>>>> -- >>> >>>>>>> Best regards, >>> >>>>>>> Odhiambo WASHINGTON, >>> >>>>>>> Nairobi,KE >>> >>>>>>> +254733744121/+254722743223 >>> >>>>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ >>> >>>>>>> I can't hear you -- I'm using the scrambler. >>> >>>>>>> >>> >>>>>>> >>> >>>>>>> _______________________________________________ >>> >>>>>>> Skunkworks mailing list >>> >>>>>>> Skunkworks(a)lists.my.co.ke >>> >>>>>>> ------------ >>> >>>>>>> List info, subscribe/unsubscribe >>> >>>>>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> >>>>>>> ------------ >>> >>>>>>> >>> >>>>>>> Skunkworks Rules >>> >>>>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> >>>>>>> ------------ >>> >>>>>>> Other services @ http://my.co.ke >>> >>>>>> >>> >>>>>> >>> >>>>>> >>> >>>>>> >>> >>>>>> -- >>> >>>>>> Sent from my Voice Recognition Watch© >>> >>>>>> >>> -------------------------------------------------------------------- >>> >>>>>> Our greatest fear is not that we are inadequate,but that we are >>> >>>>>> powerful beyond measure.It is our light, not our darkness, that >>> frightens >>> >>>>>> us.There is nothing enlightened about shrinking so that other >>> people won't >>> >>>>>> feel insecure around you.As we let our own light shine, we >>> consciously give >>> >>>>>> other people permission to do the same. >>> >>>>>> As we are liberated from our fear,our presence automatically >>> liberates >>> >>>>>> others. >>> >>>>>> >>> >>>>>> _______________________________________________ >>> >>>>>> Skunkworks mailing list >>> >>>>>> Skunkworks(a)lists.my.co.ke >>> >>>>>> ------------ >>> >>>>>> List info, subscribe/unsubscribe >>> >>>>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> >>>>>> ------------ >>> >>>>>> >>> >>>>>> Skunkworks Rules >>> >>>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> >>>>>> ------------ >>> >>>>>> Other services @ http://my.co.ke >>> >>>>> >>> >>>>> >>> >>>>> >>> >>>>> >>> >>>>> -- >>> >>>>> Best regards, >>> >>>>> Odhiambo WASHINGTON, >>> >>>>> Nairobi,KE >>> >>>>> +254733744121/+254722743223 >>> >>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ >>> >>>>> I can't hear you -- I'm using the scrambler. >>> >>>>> >>> >>>>> >>> >>>>> _______________________________________________ >>> >>>>> Skunkworks mailing list >>> >>>>> Skunkworks(a)lists.my.co.ke >>> >>>>> ------------ >>> >>>>> List info, subscribe/unsubscribe >>> >>>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> >>>>> ------------ >>> >>>>> >>> >>>>> Skunkworks Rules >>> >>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> >>>>> ------------ >>> >>>>> Other services @ http://my.co.ke >>> >>>> >>> >>>> >>> >>>> >>> >>>> >>> >>>> -- >>> >>>> Regards, >>> >>>> >>> >>>> Mark Mwangi >>> >>>> >>> >>>> markmwangi.me.ke >>> >>>> >>> >>>> >>> >>>> >>> >>>> >>> >>>> >>> >>>> >>> >>>> _______________________________________________ >>> >>>> Skunkworks mailing list >>> >>>> Skunkworks(a)lists.my.co.ke >>> >>>> ------------ >>> >>>> List info, subscribe/unsubscribe >>> >>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> >>>> ------------ >>> >>>> >>> >>>> Skunkworks Rules >>> >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> >>>> ------------ >>> >>>> Other services @ http://my.co.ke >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> -- >>> >>> Best regards, >>> >>> Odhiambo WASHINGTON, >>> >>> Nairobi,KE >>> >>> +254733744121/+254722743223 >>> >>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ >>> >>> I can't hear you -- I'm using the scrambler. >>> >>> >>> >>> >>> >>> _______________________________________________ >>> >>> Skunkworks mailing list >>> >>> Skunkworks(a)lists.my.co.ke >>> >>> ------------ >>> >>> List info, subscribe/unsubscribe >>> >>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> >>> ------------ >>> >>> >>> >>> Skunkworks Rules >>> >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> >>> ------------ >>> >>> Other services @ http://my.co.ke >>> >> >>> >> >>> >> >>> >> >>> >> -- >>> >> Regards, >>> >> >>> >> Mutua Nicholas >>> >> He owns, I manage. >>> >> >>> >> >>> >> _______________________________________________ >>> >> Skunkworks mailing list >>> >> Skunkworks(a)lists.my.co.ke >>> >> ------------ >>> >> List info, subscribe/unsubscribe >>> >> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> >> ------------ >>> >> >>> >> Skunkworks Rules >>> >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> >> ------------ >>> >> Other services @ http://my.co.ke >>> > >>> > >>> > >>> > >>> > -- >>> > Best regards, >>> > Odhiambo WASHINGTON, >>> > Nairobi,KE >>> > +254733744121/+254722743223 >>> > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ >>> > I can't hear you -- I'm using the scrambler. >>> > >>> > >>> > _______________________________________________ >>> > Skunkworks mailing list >>> > Skunkworks(a)lists.my.co.ke >>> > ------------ >>> > List info, subscribe/unsubscribe >>> > http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> > ------------ >>> > >>> > Skunkworks Rules >>> > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> > ------------ >>> > Other services @ http://my.co.ke >>> _______________________________________________ >>> Skunkworks mailing list >>> Skunkworks(a)lists.my.co.ke >>> ------------ >>> List info, subscribe/unsubscribe >>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >>> ------------ >>> >>> Skunkworks Rules >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >>> ------------ >>> Other services @ http://my.co.ke >>> >> >> >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks(a)lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke >> > > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. > > -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.

3 4

US resists control of internet passing to UN agency
by Ali Hussein 03 Aug '12

03 Aug '12

Listers Coming soon after our own local IGFs (Ke & EA), this article adds value to the very informative and pacesetting discussions we had. Please read on:- http://www.bbc.com/news/technology-19106420 *The US has confirmed it would resist efforts to put the internet under the control of the United Nations.* *At present several non-profit US bodies oversee the net's technical specifications and domain name system. * *They operate at arms-length from the US government but officially under the remit of its Department of Commerce.* *There has been speculation that other nations will push for a change later this year, but they cannot force the US to comply.* *The US has set out its position in documents filed with the International Telecommunications Union (ITU) - the UN agency responsible for encouraging the development of communications technologies.* *The ITU is hosting a conference in December in Dubai to which representatives from 178 nations have been invited to review the International Telecommunications Regulations (ITR)....* *...But the ITU has made it clear that any changes to the treaty must have unanimous support, and it would block members trying to put any matter to a vote.* *"We never vote because voting means winners and losers and you can't afford that," Dr Hamadoun Toure, the ITU's secretary-general told the BBC.* *The ITU conference will take place in Dubai from 3 to 12 December* *"Whatever one single country does not accept will not pass."* *He acknowledged that some countries were unhappy with the way Icann had looked after the internet address system....* -- *Ali Hussein|Managing Partner* * *Telemedia Africa Azania Technology Group Chaka Court, Argwings Kodhek Road P O Box 14556-00100 Office: +254 737 751409 Cell: +254 773/713 601113 *Nairobi, Kenya* Twitter: @AliHKassim Skype: abu-jomo "You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, Advertising Hall of Fame -- *Ali Hussein|Managing Partner* * *Telemedia Africa Azania Technology Group Chaka Court, Argwings Kodhek Road P O Box 14556-00100 Office: +254 737 751409 Cell: +254 773/713 601113 *Nairobi, Kenya* Twitter: @AliHKassim Skype: abu-jomo "You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, Advertising Hall of Fame

1 0

Re: [kictanet] RRA queuing system (Mark Mwangi)
by Beatrice Wagate 03 Aug '12

03 Aug '12

My two cents if I may, the ticketing system works pretty well at the Aga Khan hospital's pharmacy. Like with our Rwandan counterparts , you print your queue number using a touchscreen and wait for your number to be called. They also have a very effective means of enforcing this, should you miss your cue and move to the next free teller they ask if your number has been called, in which case if your number was not up, the teller asks politely that you to wait your turn. Kind Regards, Beatrice Wagate, -----Original Message----- From: kictanet [mailto:kictanet-bounces+beatricew=protec.co.ke@lists.kictanet.or.ke] On Behalf Of kictanet-request(a)lists.kictanet.or.ke Sent: Friday, August 03, 2012 12:00 PM To: Beatrice Wagate Subject: kictanet Digest, Vol 63, Issue 12 Send kictanet mailing list submissions to kictanet(a)lists.kictanet.or.ke To subscribe or unsubscribe via the World Wide Web, visit https://lists.kictanet.or.ke/mailman/listinfo/kictanet or, via email, send a message with subject or body 'help' to kictanet-request(a)lists.kictanet.or.ke You can reach the person managing the list at kictanet-owner(a)lists.kictanet.or.ke When replying, please edit your Subject line so it is more specific than "Re: Contents of kictanet digest..." Today's Topics: 1. Re: RRA queuing system (Mark Mwangi) ---------------------------------------------------------------------- Message: 1 Date: Fri, 3 Aug 2012 10:38:41 +0300 From: Mark Mwangi <mwangy(a)gmail.com> To: Edna shiko <ednawanjiku(a)gmail.com> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Subject: Re: [kictanet] RRA queuing system Message-ID: <CAH5fjchTk62yjbBem+ihWwh=WFXZetqFNcr9BC4mWh9O5O3FMQ(a)mail.gmail.com> Content-Type: text/plain; charset="iso-8859-1" Throwing technology at a human problem will not make it go away. People like to explain their cases imagining that it is very unique and not subject to an automated procedure like ticketing. Also it is not used since the staff themselves do not adhere to it. The Orange shop behind Teleposta towers used to have the system but it was rarely used with people simply looking for the next free teller. Another case of solving a problem that doesn't exist. The system that I find works is the one in Barclays bank where people queue normally and when a teller is free he hits a buzzer that lights a display that indicates he/she is free. That works. Tickets are rather wasteful of paper and human resources. On Fri, Aug 3, 2012 at 7:29 AM, Edna shiko <ednawanjiku(a)gmail.com> wrote: > Wish it would bbe adopted in many public offices KQ at BArclays plaza > have this system in place its awesome > > On Thu, Aug 2, 2012 at 8:58 PM, John Kariuki < > ngethe.kariuki2007(a)yahoo.co.uk> wrote: > >> James, >> You are right. There is too much unnecessary hustling in queues in >> this country.Such hustling,in my view, is incompatible with our own >> VISION 2030 as time wasted could be used more productively. So, if we >> have no better idea,it may help to just copy and paste from those >> institutions who already have such a system. I know of two,CHARTIS >> Insurance and Air-Tel, Sarit Centre. >> >> John Kariuki >> >> *From:* James Kagwe <kagwejg(a)gmail.com> >> *To:* ngethe.kariuki2007(a)yahoo.co.uk >> *Cc:* KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> >> *Sent:* Thursday, 2 August 2012, 18:50 >> *Subject:* [kictanet] RRA queuing system >> >> >> Evening all, >> >> I watched the Rwanda ICT documentary last night on Citizen and was >> mesmerized at the simple queuing system they have put in place at >> RRA. The system is quite interactive and people just print their >> queue numbers using a touch screen by themselves. One may choose to >> wait for number to be called or may take off and do other things as >> long as he's back before his queue number is reached. I wish this >> could be adopted in public offices in Kenya especially KRA, >> immigrations, registration of births etc where people waste many hours queuing everyday. >> >> regards, >> James >> >> _______________________________________________ >> kictanet mailing list >> kictanet(a)lists.kictanet.or.ke >> https://lists.kictanet.or.ke/mailman/listinfo/kictanet >> >> Unsubscribe or change your options at >> https://lists.kictanet.or.ke/mailman/options/kictanet/ngethe.kariuki2 >> 007%40yahoo.co.uk >> >> >> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder >> platform for people and institutions interested and involved in ICT >> policy and regulation. The network aims to act as a catalyst for >> reform in the ICT sector in support of the national aim of ICT enabled growth and development. >> >> KICTANetiquette : Adhere to the same standards of acceptable >> behaviors online that you follow in real life: respect people's times >> and bandwidth, share knowledge, don't flame or abuse or personalize, >> respect privacy, do not spam, do not market your wares or qualifications. >> >> >> >> _______________________________________________ >> kictanet mailing list >> kictanet(a)lists.kictanet.or.ke >> https://lists.kictanet.or.ke/mailman/listinfo/kictanet >> >> Unsubscribe or change your options at >> https://lists.kictanet.or.ke/mailman/options/kictanet/ednawanjiku%40g >> mail.com >> >> >> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder >> platform for people and institutions interested and involved in ICT >> policy and regulation. The network aims to act as a catalyst for >> reform in the ICT sector in support of the national aim of ICT enabled growth and development. >> >> KICTANetiquette : Adhere to the same standards of acceptable >> behaviors online that you follow in real life: respect people's times >> and bandwidth, share knowledge, don't flame or abuse or personalize, >> respect privacy, do not spam, do not market your wares or qualifications. >> > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/mailman/options/kictanet/mwangy%40gmail.c > om > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder > platform for people and institutions interested and involved in ICT > policy and regulation. The network aims to act as a catalyst for > reform in the ICT sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > online that you follow in real life: respect people's times and > bandwidth, share knowledge, don't flame or abuse or personalize, > respect privacy, do not spam, do not market your wares or qualifications. > -- Regards, Mark Mwangi markmwangi.me.ke

1 0

RRA queuing system
by Gideon 03 Aug '12

03 Aug '12

Hi, Yes indeed its great to see the kind of technology Rwanda is adopting to manage queues at the revenue authority ,perhaps we could also adopt this, am sure this kind of system has been used in the Kenyan telecare /customer care centers . This could really reduce the waiting that is sometimes quite inconvenient. Thanks. Gideon Rop. On Thu, Aug 2, 2012 at 7:00 PM, <kictanet-request(a)lists.kictanet.or.ke>wrote: > Send kictanet mailing list submissions to > kictanet(a)lists.kictanet.or.ke > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > or, via email, send a message with subject or body 'help' to > kictanet-request(a)lists.kictanet.or.ke > > You can reach the person managing the list at > kictanet-owner(a)lists.kictanet.or.ke > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of kictanet digest..." > > > Today's Topics: > > 1. RRA queuing system (James Kagwe) > 2. Re: [Skunkworks] Safaricom wako na MADHARAU!! > (Odhiambo Washington) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Thu, 02 Aug 2012 18:50:17 +0300 > From: James Kagwe <kagwejg(a)gmail.com> > To: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: [kictanet] RRA queuing system > Message-ID: <501AA1B9.9060804(a)gmail.com> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > > Evening all, > > I watched the Rwanda ICT documentary last night on Citizen and was > mesmerized at the simple queuing system they have put in place at RRA. > The system is quite interactive and people just print their queue > numbers using a touch screen by themselves. One may choose to wait for > number to be called or may take off and do other things as long as he's > back before his queue number is reached. I wish this could be adopted in > public offices in Kenya especially KRA, immigrations, registration of > births etc where people waste many hours queuing everyday. > > regards, > James > > > > ------------------------------ > > Message: 2 > Date: Thu, 2 Aug 2012 18:55:49 +0300 > From: Odhiambo Washington <odhiambo(a)gmail.com> > To: Skunkworks Mailing List <skunkworks(a)lists.my.co.ke> > Cc: Kictanet <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] [Skunkworks] Safaricom wako na MADHARAU!! > Message-ID: > <CAAdA2WOP=D2cgdP3RYzX= > 8U5AUBbSRXNqLv9ZO7jiyqswy7HfA(a)mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Oh, this must have escaped me from any available fine prints! > I redemeed 30000 points for a phone (Alcatel OT-918) and guess what? The > phone is locked to Safaricom network. I have just discovered this after > starting my adventures with the Android phone. > Having redeemed a phone before (Huawei IDEOS which was never locked) it did > not occur to me that one day I will be redeeming network-locked items. > I think this is another level of MADHARAU. > These were my Bonga points, diligently accumulated from spending my > hard-earned money talking on SCOM network and I don't really think SCOM > should have the power to decide for me what to do with a device I get from > them as a result of being a Loyal customer (which now is surely going out > of the window!) > > Does this now mean that those who redeem their Bonga points for Airtime > cannot use that airtime to call numbers which are not Safaricom's? > > I see a situation where SCOM is becoming unwise. Let me see if their > position is that I MUST not use the phone on a different network. > > > On Thu, Aug 2, 2012 at 6:10 PM, Odhiambo Washington <odhiambo(a)gmail.com > >wrote: > > > @Mugo, > > > > For sure it's only an issue when it comes to Bonga-points redemption. > Here > > is what I have learn during the last few days I have interacted with > them: > > > > 1. Redemption merchandise stock are provisioned differently than the > > stocks for sale. > > 2. They almost want to force clients who are redeeming their Bonga points > > to a restricted subset of the products. > > When I went to the shop, I was told only one color is available for > > the redemption items. Different colors of the same items > > were very much available for the sales stock. It was almost like > > forcing a color on me! This is not wise. You cannot force a > > client to take a red phone instead of their color choice! > > SCOM must do something about this. They should modify their system to > > allow an item to be picked from the same stocks, and be classified > > differently on the system at the till - as new sale or redemption. There > is > > no point in placing restrictions on the redemption merchandise. > > 3. I was able to navigate through the Bonga system menu and redeem an > item > > even though the SIM card did not have sufficient > > points for the items I intended to redeem. This should look like an > > anomaly to me. It should check and fail to give me a > > password if the Bonga points are less than the number/quantity > > required for the item. > > > > I have to say that after all the bad experience, I got the necessary help > > and have my problem with redemption sorted out. > > > > > > On Thu, Aug 2, 2012 at 5:35 PM, m mugo <mugo2of3(a)gmail.com> wrote: > > > >> Funny that only BongaPoints-redeemable stuff is always out of stock. > >> > >> I'm sure that had you been purchasing the same, STOCK would have turned > >> up from somewhere by now. in fact, they would have asked you for your > phone > >> no. to alert you when it arrives... > >> > >> Mugo > >> > >> > >> On Thu, Aug 2, 2012 at 10:03 AM, Jangita Nyagudi < > >> jangita.nyagudi(a)gmail.com> wrote: > >> > >>> True, not good. > >>> > >>> Imagine I have a shop in Eldoret that says we have fresh mangoes, and > >>> customers make the trip only to tell them it is out of stock. > >>> Time *is* money (at least to me), don't say you can do what you cannot > >>> do. We might as well all say we can do anything, only to tell > >>> prospective clients "sorry, we don't offer this service at this time!" > >>> > >>> On 1 August 2012 22:14, Odhiambo Washington <odhiambo(a)gmail.com> > wrote: > >>> > SCOM is not Animal Farm, I suppose then. > >>> > > >>> > > >>> > > >>> > On Wed, Aug 1, 2012 at 10:00 PM, Nicholas Mutinda < > mutindah(a)gmail.com> > >>> > wrote: > >>> >> > >>> >> i thought this only happened to those who are redeeming low end > >>> phones ie > >>> >> 4000 bonga points........ > >>> >> > >>> >> > >>> >> On Wed, Aug 1, 2012 at 3:29 PM, Odhiambo Washington < > >>> odhiambo(a)gmail.com> > >>> >> wrote: > >>> >>> > >>> >>> Well, [ Customer Loyalty ] == [ Customer Loyalty ] == [ Retention > ], > >>> >>> right? Is it a favor SCOM is doing anyone? It's very much part and > >>> parcel of > >>> >>> Customer Service and service needs to meet customer expectations. I > >>> really > >>> >>> don't care of there is no contract regarding customer loyalty, but > >>> the fact > >>> >>> that it is there gives me the right to speak on it - as a Customer. > >>> If they > >>> >>> were doing this to someone who doesn't give them money, then I'd > >>> listen to > >>> >>> your angle. > >>> >>> > >>> >>> * No prejudice intended towards you*. > >>> >>> > >>> >>> > >>> >>> > >>> >>> On Wed, Aug 1, 2012 at 3:22 PM, Mark Mwangi <mwangy(a)gmail.com> > >>> wrote: > >>> >>>> > >>> >>>> First of all I do not think bonga point matrices and rewards are > >>> part of > >>> >>>> the contract with Safaricom. Therefore arguing that the ratios are > >>> unfair is > >>> >>>> looking a gift horse in the mouth. About the lack of stock and > what > >>> have you > >>> >>>> true that is appalling customer care but by and large Safaricom > are > >>> >>>> *relatively* the most responsive to complaints. > >>> >>>> > >>> >>>> > >>> >>>> On Wed, Aug 1, 2012 at 2:43 PM, Odhiambo Washington < > >>> odhiambo(a)gmail.com> > >>> >>>> wrote: > >>> >>>>> > >>> >>>>> @Joram, > >>> >>>>> > >>> >>>>> If you have 100000+ Bonga points, you know how much business that > >>> is to > >>> >>>>> SCOM? I think they say crap - you spent only 1m on us! > >>> >>>>> :-) > >>> >>>>> > >>> >>>>> > >>> >>>>> > >>> >>>>> On Wed, Aug 1, 2012 at 2:35 PM, Joram Mwinamo < > >>> joram.mwinamo(a)gmail.com> > >>> >>>>> wrote: > >>> >>>>>> > >>> >>>>>> Kuna Mtu AMESIRIKA!!! > >>> >>>>>> > >>> >>>>>> On Wed, Aug 1, 2012 at 2:14 PM, Odhiambo Washington > >>> >>>>>> <odhiambo(a)gmail.com> wrote: > >>> >>>>>>> > >>> >>>>>>> Imagine this: > >>> >>>>>>> > >>> >>>>>>> You have accumulated enough Bonga points to redeem some > >>> merchandise. > >>> >>>>>>> > >>> >>>>>>> You look at the revamped website and decide on one of the > phones > >>> they > >>> >>>>>>> have there. > >>> >>>>>>> > >>> >>>>>>> You go ahead and redeem. You get the password. > >>> >>>>>>> > >>> >>>>>>> You go to the shop to collect item. You are told Matrix was > >>> adjusted > >>> >>>>>>> so what you redeemed is not applicable. > >>> >>>>>>> > >>> >>>>>>> You go back to your phone and redeem another item. > >>> >>>>>>> > >>> >>>>>>> You go to the shop to collect. The shop attendants tell you the > >>> item > >>> >>>>>>> is OUT OF STOCK. > >>> >>>>>>> > >>> >>>>>>> You Tweet Safaricom on Twitter (inc Bob Collymore) to alert > them > >>> of > >>> >>>>>>> this anomaly. They acknowledge feeback. > >>> >>>>>>> > >>> >>>>>>> Three days down the line, no changes on the website. > Merchandise > >>> >>>>>>> still there, listed, thought out of stock! > >>> >>>>>>> > >>> >>>>>>> Is this not MADHARAU to Customers? Of what use is feedback > which > >>> is > >>> >>>>>>> trashed and not acted on - or better still, sat on? > >>> >>>>>>> > >>> >>>>>>> And look at the Merchandise Matrix - you need 40000 points to > >>> redeem > >>> >>>>>>> a Samsung Galaxy Mini valued at 13k. > >>> >>>>>>> > >>> >>>>>>> 40000 points means you've spent a whole 400,000 on Safaricom. > >>> Doesn't > >>> >>>>>>> make sense really. Some sane proportioning needs to be taken > >>> into account. > >>> >>>>>>> > >>> >>>>>>> And now because I am in rant mode - someone tell Safaricom to > >>> fix > >>> >>>>>>> the issue with annoying call drops to their CS! > >>> >>>>>>> > >>> >>>>>>> > >>> >>>>>>> > >>> >>>>>>> -- > >>> >>>>>>> Best regards, > >>> >>>>>>> Odhiambo WASHINGTON, > >>> >>>>>>> Nairobi,KE > >>> >>>>>>> +254733744121/+254722743223 > >>> >>>>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > >>> >>>>>>> I can't hear you -- I'm using the scrambler. > >>> >>>>>>> > >>> >>>>>>> > >>> >>>>>>> _______________________________________________ > >>> >>>>>>> Skunkworks mailing list > >>> >>>>>>> Skunkworks(a)lists.my.co.ke > >>> >>>>>>> ------------ > >>> >>>>>>> List info, subscribe/unsubscribe > >>> >>>>>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> >>>>>>> ------------ > >>> >>>>>>> > >>> >>>>>>> Skunkworks Rules > >>> >>>>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> >>>>>>> ------------ > >>> >>>>>>> Other services @ http://my.co.ke > >>> >>>>>> > >>> >>>>>> > >>> >>>>>> > >>> >>>>>> > >>> >>>>>> -- > >>> >>>>>> Sent from my Voice Recognition Watch? > >>> >>>>>> > >>> -------------------------------------------------------------------- > >>> >>>>>> Our greatest fear is not that we are inadequate,but that we are > >>> >>>>>> powerful beyond measure.It is our light, not our darkness, that > >>> frightens > >>> >>>>>> us.There is nothing enlightened about shrinking so that other > >>> people won't > >>> >>>>>> feel insecure around you.As we let our own light shine, we > >>> consciously give > >>> >>>>>> other people permission to do the same. > >>> >>>>>> As we are liberated from our fear,our presence automatically > >>> liberates > >>> >>>>>> others. > >>> >>>>>> > >>> >>>>>> _______________________________________________ > >>> >>>>>> Skunkworks mailing list > >>> >>>>>> Skunkworks(a)lists.my.co.ke > >>> >>>>>> ------------ > >>> >>>>>> List info, subscribe/unsubscribe > >>> >>>>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> >>>>>> ------------ > >>> >>>>>> > >>> >>>>>> Skunkworks Rules > >>> >>>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> >>>>>> ------------ > >>> >>>>>> Other services @ http://my.co.ke > >>> >>>>> > >>> >>>>> > >>> >>>>> > >>> >>>>> > >>> >>>>> -- > >>> >>>>> Best regards, > >>> >>>>> Odhiambo WASHINGTON, > >>> >>>>> Nairobi,KE > >>> >>>>> +254733744121/+254722743223 > >>> >>>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > >>> >>>>> I can't hear you -- I'm using the scrambler. > >>> >>>>> > >>> >>>>> > >>> >>>>> _______________________________________________ > >>> >>>>> Skunkworks mailing list > >>> >>>>> Skunkworks(a)lists.my.co.ke > >>> >>>>> ------------ > >>> >>>>> List info, subscribe/unsubscribe > >>> >>>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> >>>>> ------------ > >>> >>>>> > >>> >>>>> Skunkworks Rules > >>> >>>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> >>>>> ------------ > >>> >>>>> Other services @ http://my.co.ke > >>> >>>> > >>> >>>> > >>> >>>> > >>> >>>> > >>> >>>> -- > >>> >>>> Regards, > >>> >>>> > >>> >>>> Mark Mwangi > >>> >>>> > >>> >>>> markmwangi.me.ke > >>> >>>> > >>> >>>> > >>> >>>> > >>> >>>> > >>> >>>> > >>> >>>> > >>> >>>> _______________________________________________ > >>> >>>> Skunkworks mailing list > >>> >>>> Skunkworks(a)lists.my.co.ke > >>> >>>> ------------ > >>> >>>> List info, subscribe/unsubscribe > >>> >>>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> >>>> ------------ > >>> >>>> > >>> >>>> Skunkworks Rules > >>> >>>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> >>>> ------------ > >>> >>>> Other services @ http://my.co.ke > >>> >>> > >>> >>> > >>> >>> > >>> >>> > >>> >>> -- > >>> >>> Best regards, > >>> >>> Odhiambo WASHINGTON, > >>> >>> Nairobi,KE > >>> >>> +254733744121/+254722743223 > >>> >>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > >>> >>> I can't hear you -- I'm using the scrambler. > >>> >>> > >>> >>> > >>> >>> _______________________________________________ > >>> >>> Skunkworks mailing list > >>> >>> Skunkworks(a)lists.my.co.ke > >>> >>> ------------ > >>> >>> List info, subscribe/unsubscribe > >>> >>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> >>> ------------ > >>> >>> > >>> >>> Skunkworks Rules > >>> >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> >>> ------------ > >>> >>> Other services @ http://my.co.ke > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> -- > >>> >> Regards, > >>> >> > >>> >> Mutua Nicholas > >>> >> He owns, I manage. > >>> >> > >>> >> > >>> >> _______________________________________________ > >>> >> Skunkworks mailing list > >>> >> Skunkworks(a)lists.my.co.ke > >>> >> ------------ > >>> >> List info, subscribe/unsubscribe > >>> >> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> >> ------------ > >>> >> > >>> >> Skunkworks Rules > >>> >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> >> ------------ > >>> >> Other services @ http://my.co.ke > >>> > > >>> > > >>> > > >>> > > >>> > -- > >>> > Best regards, > >>> > Odhiambo WASHINGTON, > >>> > Nairobi,KE > >>> > +254733744121/+254722743223 > >>> > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > >>> > I can't hear you -- I'm using the scrambler. > >>> > > >>> > > >>> > _______________________________________________ > >>> > Skunkworks mailing list > >>> > Skunkworks(a)lists.my.co.ke > >>> > ------------ > >>> > List info, subscribe/unsubscribe > >>> > http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> > ------------ > >>> > > >>> > Skunkworks Rules > >>> > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> > ------------ > >>> > Other services @ http://my.co.ke > >>> _______________________________________________ > >>> Skunkworks mailing list > >>> Skunkworks(a)lists.my.co.ke > >>> ------------ > >>> List info, subscribe/unsubscribe > >>> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >>> ------------ > >>> > >>> Skunkworks Rules > >>> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >>> ------------ > >>> Other services @ http://my.co.ke > >>> > >> > >> > >> _______________________________________________ > >> Skunkworks mailing list > >> Skunkworks(a)lists.my.co.ke > >> ------------ > >> List info, subscribe/unsubscribe > >> http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > >> ------------ > >> > >> Skunkworks Rules > >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > >> ------------ > >> Other services @ http://my.co.ke > >> > > > > > > > > -- > > Best regards, > > Odhiambo WASHINGTON, > > Nairobi,KE > > +254733744121/+254722743223 > > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > > I can't hear you -- I'm using the scrambler. > > > > > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. >

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Fwd: [igf_members] Online registration for Baku is now open
by Alice Munyua 02 Aug '12

02 Aug '12

Dear All, The Secretariat has started the online registration process for IGF 2012. <https://comanche.vervehosting.com/%7Ewgig/igf/registrationb/threeb.php> I would be grateful if you could inform your respective stakeholder groups. Also the first draft of the Baku schedule has also been posted on the IGF website. Best regards Chengetai

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Racism and Xenophobia on the Internet
by Grace Mutung'u (Bomu) 02 Aug '12

02 Aug '12

Dear all, During the Kenya IGF we got acquainted with Dr Mutuma Ruteere, the UN special rapporteur on on contemporary forms of racism, racial discrimination, xenophobia and related intolerance. Racism, xenophobia et al are being propagated on the Internet and while some years back this was being done "out there", it is increasingly coming home. Dr Mutuma is carrying out a study on Racism, xenophobia et al on the Internet and is seeking views from stakeholders. He will shortly be posting questions on the same. Please welcome him to the list! A little about him: Mutuma Ruteere is Kenyan and serves as Director, Centre for Human Rights and Policy Studies, an independent research centre based in Nairobi Kenya. His research and publication is in the field of human rights. He also teaches university courses on human rights, international law and international politics. His current work at the Centre for Human Rights and Policy Studies attempts to link theoretical research with policy innovation. In November 2011, he was appointed by the UN Human Rights Council as the Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia and related intolerance. He is interested in questions of Internet governance in relation to the use of the Internet to promote racist and xenophobic content and incitement to racial, ethnic and xenophobic violence. -- Grace L.N. Mutung'u (Bomu) Kenya Skype: gracebomu Twitter: GraceMutung'u (Bomu)

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Re: [kictanet] kictanet Digest, Vol 63, Issue 2
by Gideon 02 Aug '12

02 Aug '12

McTim, Then you haven't read the Applicant Guidebook. They were REQUIRED to get this approval (or non-objection) for a geo-TLD. You will soon be surprised who have not read the Guidebook! Good catch, it is one thing to have a typo in a post to a mailing list, it is another thing to have typo's in your ICANN Application (and a MONSTER typo that changes the string you are applying for at that!! Nope. the string did not change anything and dotafrica was never considered a typo. .africa is pronounced as dotafrica, so how could it be a typo? You will also learn that soon, that they are the same string. A typo was such string .kerrylogisitics with the extra ‘I’ . Good Day. Gideon Rop. > > On Wed, Aug 1, 2012 at 7:00 AM, Gideon <gideonrop(a)gmail.com> wrote: > > BTW, your named is misspelled in yoour application: > > > > Mr. Gedion Rop Project Support Engineer (DCA) > > > > and I see that you are applying for .africa as a 'Standard" gTLD > > according to the public parts of your application. > > > > Hi McTim, > > > > "Because UniForum was apparently selected by the African Union > Commission to > > apply on behalf of the African Community, so we believe that they should > > apply for a Community TLD in order for their supposed letter of > appointment > > to be valid. If on the other hand, they failed to submit a community TLD > > application for .AFRICA, then it simply means that they have not lived > up to > > the specious community support that they have received." In a nutshell, > they > > did not receive support to apply for an African-community owned TLD, to > end > > up applying for a standard gTLD. It is fraudulent in our estimation. > > > Then you haven't read the Applicant Guidebook. > > They were REQUIRED to get this approval (or non-objection) for a geo-TLD. > > > > > > > > > > BTW, McTim you have misspelled 'yoour' in your posting below ;) > > Good catch, it is one thing to have a typo in a post to a mailing > list, it is another thing to have typo's in your ICANN Application > (and a MONSTER typo that changes the string you are applying for at > that!! > > > > > -- > Cheers, > > McTim > "A name indicates what we seek. An address indicates where it is. A > route indicates how we get there." Jon Postel > > > > ------------------------------ > > Message: 3 > Date: Wed, 1 Aug 2012 14:34:21 +0300 > From: Ali Hussein <ali(a)hussein.me.ke> > To: McTim <dogwallah(a)gmail.com> > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] kictanet Digest, Vol 62, Issue 137 > Message-ID: > < > CAPjmBy1ueJtXkJVZZL_ZK_H+TZ9bZjMBqsL5BqnjQ1DFVZTt_g(a)mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > +1 McTim :-) > > Ali Hussein > > On Wed, Aug 1, 2012 at 2:29 PM, McTim <dogwallah(a)gmail.com> wrote: > > > On Wed, Aug 1, 2012 at 7:00 AM, Gideon <gideonrop(a)gmail.com> wrote: > > > BTW, your named is misspelled in yoour application: > > > > > > Mr. Gedion Rop Project Support Engineer (DCA) > > > > > > and I see that you are applying for .africa as a 'Standard" gTLD > > > according to the public parts of your application. > > > > > > Hi McTim, > > > > > > "Because UniForum was apparently selected by the African Union > > Commission to > > > apply on behalf of the African Community, so we believe that they > should > > > apply for a Community TLD in order for their supposed letter of > > appointment > > > to be valid. If on the other hand, they failed to submit a community > TLD > > > application for .AFRICA, then it simply means that they have not lived > > up to > > > the specious community support that they have received." In a nutshell, > > they > > > did not receive support to apply for an African-community owned TLD, to > > end > > > up applying for a standard gTLD. It is fraudulent in our estimation. > > > > > > Then you haven't read the Applicant Guidebook. > > > > They were REQUIRED to get this approval (or non-objection) for a geo-TLD. > > > > > > > > > > > > > > > > BTW, McTim you have misspelled 'yoour' in your posting below ;) > > > > Good catch, it is one thing to have a typo in a post to a mailing > > list, it is another thing to have typo's in your ICANN Application > > (and a MONSTER typo that changes the string you are applying for at > > that!! > > > > > > > > > > -- > > Cheers, > > > > McTim > > "A name indicates what we seek. An address indicates where it is. A > > route indicates how we get there." Jon Postel > > > > _______________________________________________ > > kictanet mailing list > > kictanet(a)lists.kictanet.or.ke > > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > > > Unsubscribe or change your options at > > > https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com > > > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform > > for people and institutions interested and involved in ICT policy and > > regulation. The network aims to act as a catalyst for reform in the ICT > > sector in support of the national aim of ICT enabled growth and > development. > > > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > > online that you follow in real life: respect people's times and > bandwidth, > > share knowledge, don't flame or abuse or personalize, respect privacy, do > > not spam, do not market your wares or qualifications. > > > > > > -- > > *Ali Hussein|Managing Partner* > > * > *Telemedia Africa > Azania Technology Group > > Chaka Court, Argwings Kodhek Road > > P O Box 14556-00100 > > Office: +254 737 751409 > > Cell: +254 773/713 601113 > > *Nairobi, Kenya* > > > > > > Twitter: @AliHKassim > > Skype: abu-jomo > > > "You generally hear that what a man doesn't know doesn't hurt him, but in > business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, > Advertising Hall of Fame >

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Re: [kictanet] Safaricom wako na MADHARAU!!
by robert yawe 02 Aug '12

02 Aug '12

Hi Washington, Thought I should share this vital information on Safaricom's "new" help desk system, tickets have a TTL for of 4 hours after which they are deemed resolved and closed or deleted. The expert who setup the parameter was likely laid off, promoted or was a consultant as all attempts to bring this issue to the attention of the organisation over the past 4 - 6 months has come to nought as the issue has kept falling pray to the TTL condition in the system. More recently I have noticed that the same issue is happening to any related email correspondence with Safaricom which has the additional twist of only allowing 3 responses to any particular item after which the entire thread is deleted. All the best in your endeavour to have Safaricom track down the errant setting so that they can get back to giving us the 2010 type support that we had become accustomed. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 --- On Wed, 1/8/12, Odhiambo Washington <odhiambo(a)gmail.com> wrote: From: Odhiambo Washington <odhiambo(a)gmail.com> Subject: [kictanet] Safaricom wako na MADHARAU!! To: robertyawe(a)yahoo.co.uk Cc: "Kictanet" <kictanet(a)lists.kictanet.or.ke> Date: Wednesday, 1 August, 2012, 12:14 Imagine this: You have accumulated enough Bonga points to redeem some merchandise. You look at the revamped website and decide on one of the phones they have there. You go ahead and redeem. You get the password. You go to the shop to collect item. You are told Matrix was adjusted so what you redeemed is not applicable. You go back to your phone and redeem another item. You go to the shop to collect. The shop attendants tell you the item is OUT OF STOCK. You Tweet Safaricom on Twitter (inc Bob Collymore) to alert them of this anomaly. They acknowledge feeback. Three days down the line, no changes on the website. Merchandise still there, listed, thought out of stock! Is this not MADHARAU to Customers? Of what use is feedback which is trashed and not acted on - or better still, sat on? And look at the Merchandise Matrix - you need 40000 points to redeem a Samsung Galaxy Mini valued at 13k. 40000 points means you've spent a whole 400,000 on Safaricom. Doesn't make sense really. Some sane proportioning needs to be taken into account. And now because I am in rant mode - someone tell Safaricom to fix the issue with annoying call drops to their CS! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/robertyawe%40yahoo.co… The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

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Re: [kictanet] 2
by Rehanah Mohammed 01 Aug '12

01 Aug '12

Have a nice day friend! http://www.tepys.com.ar/asvvvxxx.php?tigmailID=2far6

2 1

PesaPal Website
by Agosta Liko 01 Aug '12

01 Aug '12

Hi We have launched our new/updated website at www.pesapal.com You can visit to learn more about the platform etc etc You can also give us feedback ... Thanks Agosta Liko > PesaPal.COM >

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Re: [kictanet] kictanet Digest, Vol 62, Issue 137
by Gideon 01 Aug '12

01 Aug '12

BTW, your named is misspelled in yoour application: Mr. Gedion Rop Project Support Engineer (DCA) and I see that you are applying for .africa as a 'Standard" gTLD according to the public parts of your application. Hi McTim, "Because UniForum was apparently selected by the African Union Commission to apply on behalf of the African Community, so we believe that they should apply for a Community TLD in order for their supposed letter of appointment to be valid. If on the other hand, they failed to submit a community TLD application for .AFRICA, then it simply means that they have not lived up to the specious community support that they have received." In a nutshell, they did not receive support to apply for an African-community owned TLD, to end up applying for a standard gTLD. It is fraudulent in our estimation. BTW, McTim you have misspelled 'yoour' in your posting below ;) Gideon Rop, Message: 2 > Date: Mon, 30 Jul 2012 10:15:41 -0400 > From: McTim <dogwallah(a)gmail.com> > To: Gideon <gideonrop(a)gmail.com> > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] Official response to the "facts" circulated by > Alice on behalf of DotConnectAfrica > Message-ID: > <CACAaNxhDKwQaZ50h4_G= > WOoajk7taf2mGea_w0-OHo6sfv6mqA(a)mail.gmail.com> > Content-Type: text/plain; charset=windows-1252 > > Hi, > > BTW, your named is misspelled in yoour application: > > Mr. Gedion Rop Project Support Engineer (DCA) > > and I see that you are applying for .africa as a 'Standard" gTLD > according to the public parts of your application. > > > -----------quote------------------ > > 18(a). Describe the mission/purpose of your proposed gTLD. > > DotAfrica is a ?Standard? gTLD: > > DotAfrica gTLD will be a standard, open, generic Top-Level Domain > (gTLD) that serves the diverse needs and purposes of the global > Internet community, but with special focus on promoting Internet use > in Africa. It will have no community restrictions in its registration > policies. > > DCA believes that DotAfrica does not qualify as a community-based > application for two main reasons: > > a) There is no clearly delineated, organized and pre-existing > community that is targeted by the DotAfrica gTLD. > b) It is difficult to clearly identify who are the ?members? of the > community, since a ?community-definition? of DotAfrica will restrict > its use and functionality. Since ?DotAfrica? does not necessarily > mean a TLD for ?Africans?, it is difficult to determine the persons or > entities that are considered to form the community, and the number of > people or entities that make up the community. > > It is for these reasons that we think that any community-based > application submitted for DotAfrica is merely to get a very important > generic word ? that refers to a geographic name ? as a gTLD string for > the ?purposes? of a community that is very difficult to define and > construct. > > ----end quote ------------------ > > > so why are you trying to assert that the uniforum application should > be a "community" application? > > > -- > Cheers, > > McTim > "A name indicates what we seek. An address indicates where it is. A > route indicates how we get there." Jon Postel > > > > ------------------------------ > > Message: 3 > Date: Mon, 30 Jul 2012 18:13:50 +0300 > From: Brian Munyao Longwe <blongwe(a)gmail.com> > To: McTim <dogwallah(a)gmail.com>, KICTAnet ICT Policy Discussions > <kictanet(a)lists.kictanet.or.ke> > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] Official response to the "facts" circulated by > Alice on behalf of DotConnectAfrica > Message-ID: > <CAHSdPfaZEfBzNeMcpXL+ST= > zrwHQftyw6gncDO_mZREqyN17Sg(a)mail.gmail.com> > Content-Type: text/plain; charset="windows-1252" > > I'm beginning to experience e-fatigue with the seemingly constant > misdirection that is coming from DCA regarding their (seemingly flawed) > string application and misleading references to the AUC/Uniforum string > application... > > *Shaking my head and sighing deeply* > > Brian > > [image: logo] > *Brian Munyao Longwe* > | Mobile: 254715964281 > http://mashilingi.blogspot.com > <http://www.facebook.com/brianmunyao> > Facebook<http://www.facebook.com/brianmunyao> > <http://www.twitter.com/blongwe> Twitter <http://www.twitter.com/blongwe> > <http://ke.linkedin.com/pub/brian-munyao-longwe/0/32/254> > LinkedIn<http://ke.linkedin.com/pub/brian-munyao-longwe/0/32/254> > Contact me: [image: Skype] blongwe > Want a signature like mine? > < > http://r1.wisestamp.com/r/landing?promo=16&dest=http%3A%2F%2Fwww.wisestamp.… > > > Click > here.< > http://r1.wisestamp.com/r/landing?promo=16&dest=http%3A%2F%2Fwww.wisestamp.… > > > > > > On Mon, Jul 30, 2012 at 5:15 PM, McTim <dogwallah(a)gmail.com> wrote: > > > Hi, > > > > BTW, your named is misspelled in yoour application: > > > > Mr. Gedion Rop Project Support Engineer (DCA) > > > > and I see that you are applying for .africa as a 'Standard" gTLD > > according to the public parts of your application. > > > > > > -----------quote------------------ > > > > 18(a). Describe the mission/purpose of your proposed gTLD. > > > > DotAfrica is a ?Standard? gTLD: > > > > DotAfrica gTLD will be a standard, open, generic Top-Level Domain > > (gTLD) that serves the diverse needs and purposes of the global > > Internet community, but with special focus on promoting Internet use > > in Africa. It will have no community restrictions in its registration > > policies. > > > > DCA believes that DotAfrica does not qualify as a community-based > > application for two main reasons: > > > > a) There is no clearly delineated, organized and pre-existing > > community that is targeted by the DotAfrica gTLD. > > b) It is difficult to clearly identify who are the ?members? of the > > community, since a ?community-definition? of DotAfrica will restrict > > its use and functionality. Since ?DotAfrica? does not necessarily > > mean a TLD for ?Africans?, it is difficult to determine the persons or > > entities that are considered to form the community, and the number of > > people or entities that make up the community. > > > > It is for these reasons that we think that any community-based > > application submitted for DotAfrica is merely to get a very important > > generic word ? that refers to a geographic name ? as a gTLD string for > > the ?purposes? of a community that is very difficult to define and > > construct. > > > > ----end quote ------------------ > > > > > > so why are you trying to assert that the uniforum application should > > be a "community" application? > > > > > > -- > > Cheers, > > > > McTim > > "A name indicates what we seek. An address indicates where it is. A > > route indicates how we get there." Jon Postel > > > > _______________________________________________ > > kictanet mailing list > > kictanet(a)lists.kictanet.or.ke > > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > > > Unsubscribe or change your options at > > > https://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com > > > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform > > for people and institutions interested and involved in ICT policy and > > regulation. The network aims to act as a catalyst for reform in the ICT > > sector in support of the national aim of ICT enabled growth and > development. > > > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > > online that you follow in real life: respect people's times and > bandwidth, > > share knowledge, don't flame or abuse or personalize, respect privacy, do > > not spam, do not market your wares or qualifications. > > >

3 2

Safaricom wako na MADHARAU!!
by Odhiambo Washington 01 Aug '12

01 Aug '12

Imagine this: You have accumulated enough Bonga points to redeem some merchandise. You look at the revamped website and decide on one of the phones they have there. You go ahead and redeem. You get the password. You go to the shop to collect item. You are told Matrix was adjusted so what you redeemed is not applicable. You go back to your phone and redeem another item. You go to the shop to collect. The shop attendants tell you the item is OUT OF STOCK. You Tweet Safaricom on Twitter (inc Bob Collymore) to alert them of this anomaly. They acknowledge feeback. Three days down the line, no changes on the website. Merchandise still there, listed, thought out of stock! Is this not MADHARAU to Customers? Of what use is feedback which is trashed and not acted on - or better still, sat on? And look at the Merchandise Matrix - you need 40000 points to redeem a Samsung Galaxy Mini valued at 13k. 40000 points means you've spent a whole 400,000 on Safaricom. Doesn't make sense really. Some sane proportioning needs to be taken into account. And now because I am in rant mode - someone tell Safaricom to fix the issue with annoying call drops to their CS! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.

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Fwd: [ISOC] NEWS RELEASE: Internet Society Announces Fellows to Attend Internet Engineering Task Force Meeting in Vancouver
by Philip Adar 31 Jul '12

31 Jul '12

Congrats to Paul and Dorcas for being chosen to participate at IETF meeting in Canada . ---------- Forwarded message ---------- From: <cover(a)isoc.org> Date: Tue, Jul 31, 2012 at 5:32 PM Subject: [ISOC] NEWS RELEASE: Internet Society Announces Fellows to Attend Internet Engineering Task Force Meeting in Vancouver To: isoc-members-announce(a)elists.isoc.org Internet Society Announces Fellows to Attend Internet Engineering Task Force Meeting in Vancouver Eleven technologists receive fellowships to build skills, share expertise, and network with IETF community [Washington, D.C. and Geneva, Switzerland] -- The Internet Society today announced that it has awarded new and returning fellowships to eleven highly-skilled engineers to attend the Internet Engineering Task Force (IETF) meeting held 29 July – 3 August in Vancouver, British Columbia, Canada. The Internet Society awards fellowships to enable technologists from developing countries to participate in the IETF meetings. First-time fellows are paired with an experienced mentor and are given the opportunity to make a positive contribution to IETF work. The IETF, the Internet’s premier standards-making body, represents an international community of network designers, operators, vendors, and researchers involved in the technical operation of the Internet and the continuing evolution of Internet architecture. “The Internet Society has a long-standing commitment to encourage and support next–generation technical leaders from around the globe,” said Toral Cowieson, Senior Director of Internet Leadership at the Internet Society. “This round of IETF Fellowships garnered more than 250 impressive applications from 65 countries. We are excited to help accelerate the careers of these professionals and to provide an opportunity for them to participate in and contribute to the important work of the IETF.” The first-time Internet Society IETF Fellows for the IETF 84 meeting are: Shabbir Ahmed (Bangladesh) is an associate professor at the University of Dhaka. Prior to that, Shabbir worked as a system administrator of the ISP division of Drik Picture Library. Current research interests include routing issues of Mobile Adhoc Networks (MANET), Delay Tolerant Networks (DTN), and deployment of IPv6. Raitme Citterio (Venezuela) is a graduate of Universidad Centroccidental Lisandro Alvarado (UCLA) in Venezuela where he studied computer engineering. His specialty is management and development of online knowledge and learning communities. Raitme is interested in many areas of the IETF, including Web Security (websec), Home Networking (homenet), and IPv6 (6man, 6lowpan, 6renum, and v6ops). Xiaohong Deng (China) is a research engineer and technical leader, specifically focused on IPv6 transitioning, in Orange Lab (France Telecom R&D) in Beijing, China. Her participation and contributions to IETF includes PCP, IPv6, softwires and mbond. Omar Diaz (Venezuela) is a student at the University of The Andes - Venezuela. He is in the Master’s programme for computer science with an emphasis on telecommunications. His interests include TCP and related groups such as ICCRG, MPTCP, and LEDBAT. Paul Muchene (Kenya) is a software entrepreneur and the technical lead at iHub in Nairobi. Paul recently joined the IETF IPv6 maintenance (6Man) and DNSSEC (dnsext) working group mailing lists, and his core areas of interest are DNS operations, DNSSEC, and IPv6 transitioning. Nomsa Muswai (Zimbabwe) is a Network Engineer at ZOL, which is part of the Liquid Telecommunications group in Zimbabwe. Nomsa is particularly interested in broadening knowledge and participation in the following areas: MPLS routing, IPv6 migration implementation, and 3-P2P, Layer 2&3 VPN, particularly in MPLS. Saurabh Srivastava (India) works with NEC India in Mumbai, India and previously worked with Tata Communications. Focus areas include routing protocols (mainly OSPF and BGP), MPLS VPN, QoS issues, and IPv6 migration issues. The Returning Fellows for the 84th IETF meeting are: Burmaa Baasansuren (Mongolia) Fernando Gont (Argentina) Vinayak Hegde (India) Dorcas Muthoni (Kenya) The Internet Society Fellowships to the IETF in 2012 are made possible by donations from Internet Society Organization members Afilias, Google, Microsoft, SIDN, and Verisign. Since its inception in 2006, this programme has made 125 awards to technologists from more than 40 developing countries to participate in IETF meetings. Link: http://www.internetsociety.org/news/internet-society-announces-fellows-atte… _______________________________________________ To manage your ISOC subscriptions or unsubscribe, please log into the ISOC Member Portal: https://portal.isoc.org/ Then choose Interests & Subscriptions from the My Account menu. -- Regards Philip Adar

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Vacancy: Internal Communications Officer at the British High Commission
by Alice Munyua 31 Jul '12

31 Jul '12

This might be of interest http://ukinkenya.fco.gov.uk/en/about-us/our-high-commission/working-for-us/… best Alice --

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ZACR DNS Training Courses
by Vika Mpisane 31 Jul '12

31 Jul '12

On 2012/07/31 3:32 PM, "Mark Elkins" <mje(a)posix.co.za> wrote: >With just a couple of weeks to go - the free DNS Training courses that >UniForum SA (ZACR) offers are not yet full. Here is an opportunity to >learn how >DNS works and if you already think you know your stuff, come on the >Advanced course and learn about DNSSEC. > >Do you use TSIG when doing Zone Transfers? Do you run DNSSEC aware >resolvers? All part of what is taught in hands-on training. > >The DNS Introduction training course will be held from 13th to 15th of >August 2012 at Autumn Leaf IT, Unit 14, Old Dutch Square, cnr Old >Paarl & Bill Bezuidenhout, Bellville in CapeTown. > >- and the - > >DNS Advanced training course will be held from 21st - 24th August 2012 >at Working Technologies IBM Training Centre, Gazelle Close, Corporate >Park in Midrand. > >The course will be presented by Johan Ihren from Netnod, Sweden and by >Mark Elkins from UniForum SA. > >The registration page and further details are available at >http://dnstraining.coza.net.za > > >-- > . . ___. .__ Posix Systems - (South) Africa > /| /| / /__ mje(a)posix.co.za - Mark J Elkins, Cisco CCIE >/ |/ |ARK \_/ /__ LKINS Tel: +27 12 807 0590 Cell: +27 82 601 0496 >_______________________________________________ >tech mailing list >tech(a)internet.org.za >http://lists.internet.org.za/mailman/listinfo/tech

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Official response to the "facts" circulated by Alice on behalf of DotConnectAfrica
by Gideon 31 Jul '12

31 Jul '12

Dear Ms.Alice Munyua, I am asked by our organization to post this clarification below to the statements you posted last week *Re:**Facts Regarding the African Union Commission (.Africa) application* in the interest of the public. * * *That you ahead for your cooperation.* * * *First,* the deliberate *distortion that AUC/UniForum has submitted an application for .AFRICA is unwarranted and quite misleading,* and this should not be *treated as 'fact'*. The true fact is that the AUC is not an applicant. Only UniForum is the applicant acknowledged by ICANN. Therefore, it is *untruthful and rather disingenuous on your part to present the AUC as an applicant - either as a co- or joint applicant to UniForum*. Everyone should know that the AU has not applied to ICANN for anything, so there is no AUC application the way that you have been distorting 'facts' to suit your purpose. *Second,* though you have listed many things, the most important thing that you have left out is that the *UniForum application was not submitted on behalf of either the African Union Commission, African governments, the African Community or African Internet Community*. You should have listed this as '*fact'*, but you have not. Therefore*, there is actually no community ownership of the Applied-for string *so your use of the term *'official AUC endorsed application for the dotAfrica (.Africa) Top Level Domain*' is rather *specious and a misnomer*. Against this background, how is the UniForum application, in your estimation, *"a collaborative African initiative"?* One would expect at least that if it is a collaborative African initiative, *then the ownership of the TLD by the community should have been properly demonstrated by a community application conveyed as an application on behalf of the African Community for a .AFRICA Community TLD*. In the absence of this, we still see the UniForum application as a *deceptive ploy* that used the purported support of the AU Commission to garner support from African governments to enable them provide support for an application that *will benefit a special interest group*. *The way we see it is quite simple: DCA Trust will continue to expose this fraud for what it truly is*. If the AUC provided support to UniForum to apply on behalf of the African Community, then we believe that “*a Community TLD application * “for .AFRICA should have been submitted by UniForum to ICANN. *Third,* you seem to make much of a process that was "*mandated by African Heads of State (OR Tambo Declaration) and African Minister’s in charge of ICT (Abuja Declaration)" to justify your 'facts'*. Would these African Heads of States and Ministers *not demand some form of accountability regarding why a community TLD application for .Africa was not submitted by Uniforum?* Since you seem to know many facts regarding the so-called 'African Union Commission (.Africa) application, perhaps you should help clarify for everyone's benefit why a Community TLD application for .Africa was not submitted by Uniforum. *Fourth,* you have tried to make much over the fact that the *UniForum application is AU-supported*, and that *the "application meets and exceeds, the minimum evaluation criteria set by ICANN for application of Geographic strings." Alas, the evaluation is not only on the basis of the evaluation criteria for 'geographic strings'*. The evaluation criteria is actually more comprehensive, and covers a wide range of issues such as *technical, operational, financial criteria; coupled with terms & conditions, legal issues, etc.* We remain confident that the Uniforum application will fail based on the scope of its separate agreement with the African Union Commission. We prefer to leave such issues to the Evaluation and the outcome of any Dispute Resolution. *Fifth,* the application submitted by DCA Trust is for the geographic name 'AFRICA', pronounced as 'DotAfrica'. *This is for a 6-character ASCII string *. The application submitted by DCA Trust was correctly designated by ICANN as referring to a geographic name. Your understanding that it is for 'dotdotAfrica' is incorrect. Our published part of application is posted and available here………………… *Finally*, it is important for us to note that you have become *openly supportive of the UniForum application*, and we therefore hope that you will not *use any of your official affiliations either within the Kenyan government or the ICANN GAC* to influence things in their favour. We caution you not to be official or unofficial spokesperson of UniForum, and allow the applications that have been submitted to ICANN to be evaluated fairly without any undue interference on your part or on the part of the group that you now seem to represent in the most unabashed manner . DotConnectAfrica. On Thu, Jul 26, 2012 at 8:13 PM, <kictanet-request(a)lists.kictanet.or.ke>wrote: > Send kictanet mailing list submissions to > kictanet(a)lists.kictanet.or.ke > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > or, via email, send a message with subject or body 'help' to > kictanet-request(a)lists.kictanet.or.ke > > You can reach the person managing the list at > kictanet-owner(a)lists.kictanet.or.ke > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of kictanet digest..." > > > Today's Topics: > > 1. Re: Freedom of Information Bill and Open Standards (Victor Kapiyo) > 2. Re: Fwd: FW: KENIC - on behalf of Sammy Buruchara (Walubengo J) > 3. PesaPal Developer Community (Agosta Liko) > 4. Facts Regarding the African Union Commission (.Africa) > application (Alice Munyua) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Thu, 26 Jul 2012 14:59:02 +0300 > From: Victor Kapiyo <vkapiyo(a)gmail.com> > To: ke-users <ke-internetusers(a)bdix.net>, KICTAnet ICT Policy > Discussions <kictanet(a)lists.kictanet.or.ke> > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] Freedom of Information Bill and Open Standards > Message-ID: > <CAMKaekpBNLxh-tuQyudpa56QEn9ovVRC=mC=_ > vz8+KpTZ5XbCg(a)mail.gmail.com> > Content-Type: text/plain; charset="windows-1252" > > Interesting observations Evans. > > I would be interested to know what the Directorate of E-government has done > especially with regard to facilitating digitisation of processes, > collection and release of data by government, such that they would be able > to tell us the kind of formats that are being used and whether these > standards are indeed open, and if not why. Btw, is there a govt position on > the use open standards? > > Likewise, and with regard to IEBC process, we would need to be informed > whether the software in use is open source. I am not sure about the release > of code to the general masses - but probably it would be useful to IT > security experts for audit. Nevertheless, it would be important to release > information on how the software & the process works as part of their > responsibility in being transparent & accountable - i just saw them launch > sth on telly today. > > Lastly, on FOI, for me its not so much what the bill should or shouldn't > say, but its more our interpretation of Art. 35 of the Constitution. Such > that any technology (e.g. icts, open standards, open data, open govt, > digitisation etc) that would facilitate the right are adopted and promoted > and technologies or practices e.g. not keeping data in electronic format - > as mentioned by Rad! above, would be abolished as they inhibit and > frustrate the enjoyment of the right. > > My two cents. > > Victor > > -- > Victor Kapiyo, LL.B > > ==================================================== > *?Your attitude, not your aptitude, will determine your altitude? Zig > Ziglar > * >

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Fwd: [GIGANET-MEMBERS] UW Tenure Track big data position
by Warigia Bowman 30 Jul '12

30 Jul '12

---------- Forwarded message ---------- From: Katy P <katycarvt(a)gmail.com> Date: Sat, Jul 28, 2012 at 7:45 PM Subject: [GIGANET-MEMBERS] UW Tenure Track big data position To: GIGANET-MEMBERS(a)listserv.syr.edu http://www.washington.edu/admin/acadpers/ads/aa3166.html Position Announcement - AA3166 Position Overview Organization: Department of Communication, College of Arts and Sciences Title: Assistant Professor Search #: AA3166 Position Details The Department of Communication at the University of Washington seeks a full-time tenure-track Assistant Professor to develop communication scholarship with “big data” computational approaches. Applicants’ substantive areas of research and teaching must contribute to areas of strength in the Department: communication and culture; communication technology and society; global communication; journalism; media organization; political communication; rhetoric and critical/cultural studies; and social interaction. Position requires experience in curation and analysis of large-scale datasets related to one or more of these areas of study. Relevant research skills include social network analysis, web and mobile analytics, data aggregation and data mining, data visualization, and/or text and natural-language processing. Joining a growing multidisciplinary community of social scientists, computer scientists, and humanities scholars at the University of Washington with new analytical tools, the successful applicant will enrich the field by developing theories and designing methods, techniques or applications to answer important questions about communication. The start date for this position is September 16, 2013. Candidates must have earned or be close to completion of a Ph.D. in communication or closely related discipline by then. Applicants with expertise in computational social science or digital humanities are welcome to apply. University of Washington faculty members engage in teaching, research, and service. Candidates are expected to conduct research, teach four courses during a three-quarter academic year, and supervise graduate students at the master’s and doctoral levels. The position involves teaching in the Department of Communication’s undergraduate and graduate programs. Candidates must submit: (1) a letter of application that addresses research and teaching interests (on the latter please indicate fit with current courses and/or suggestions for potential new ones); (2) a curriculum vitae; and (3) three letters of recommendation. Application materials are to be submitted online at http://com.uw.edu/facultysearch. Review of applications will begin September 15, 2012. Inquiries should be directed to the search committee chair, Professor Patricia Moy, at pmoy(a)uw.edu. -- Dr. Warigia Bowman Assistant Professor Clinton School of Public Service University of Arkansas 1200 President Clinton Ave. Little Rock, AR 72201 wbowman(a)clintonschool.uasys.edu http://democratizingegypt.blogspot.com Warigia Bowman -------------------------------------------------- View my research on my SSRN Author page: http://ssrn.com/author=1479660 --------------------------------------------------

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Re: [kictanet] Changing the face of Jua Kali with new programming capabilities
by Edith Adera 30 Jul '12

30 Jul '12

Excellent Post Bwana Ndemo, I think what we need to do is also create University-jua kali linkages (popularly known as University-Industry linkages, but I prefer University-Jua Kali linkages). We need to also ask ourselves how the FAB labs in a couple of Universities in Kenya are being used? I'm aware that UoN and I think KU or JKUAT have them. Are these linked to jua kali? Can we offer customized skills training and product development in PRACTICAL terms? I sit on Meru University C of S&T (MUCST) Council, our motto is "to be the fountain of innovation" and I constantly challenge us to embrace CAM, visit the FAB labs in-country and go beyond the rudimentary production processes we see around - it's not easy to change mindsets. The Ministry of Education, S&T needs to be enjoined in these discussions so something practical comes out of this idea and so that our Universities can be true hubs of innovation and link to jua-kali! Are the Indians looking to locate some of the 6 centres in Kenya? Let them try Meru. Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change and Water Program Agriculture and Environment International Development Research Centre Regional Office for Eastern and Southern Africa Liason House 2nd floor, State House Avenue, Nairobi, Kenya +254-20-2713160/1 | Fax: +254-20-2711063 | Mobile: +254-733-624345|Ext 3406 eadera(a)idrc.ca | www.idrc.ca | www.crdi.ca -----Original Message----- From: kictanet [mailto:kictanet-bounces+eadera=idrc.or.ke@lists.kictanet.or.ke] On Behalf Of bitange(a)jambo.co.ke Sent: Wednesday, July 25, 2012 2:39 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Changing the face of Jua Kali with new programming capabilities Listers, Last week in a speech to SAP partners at Safari Park I challenged the participants to leverage on technology to uplift Jua Kali. My recent visit to Kariobangi light industries (where I did my research), the products are still the same yet the World has changed. We still import such simple things as bolts and nuts from China. These are some of the things we can very easily manufacture with simple software. Practically the entire world has moved to Computer aided Manufacturing (CAM) where they easily generate 3D models of components. It is so simple that in one month we can start manufacturing bicycles and car parts here in Kenya. With 19th century technology they manufacture brake pads and disks in Kariobangi. Let me get back to the reason why I am writing this post. In that audience was an Indian National who went back to his country and gave the story. Yesterday I got a call from Ministry of Foreign Affairs that some Indian industry group wanted to see me urgently. I gave them an appointment for today early morning. Their inquiry was whether we had started the application of additive manufacturing, popularly referred to as 3D printing. Although I was stunned by the speed at which the Indians reacted to my speech, I was able to probe why they developed the interest. I gathered that the Indian Government is developing six locations to set up fabrication laboratories to help with industrialization of their country. And that India's product quality has consistently improved to the extent that Kenya's leading import destination is India (see today's Business Daily). Wikipedia tells me that as with other "Computer-Aided" technologies, CAM does not eliminate the need for skilled professionals such as manufacturing engineers, Numerical Control (NC) programmers, or machinists. CAM, in fact, leverages both the value of the most skilled manufacturing professionals through advanced productivity tools, while building the skills of new professionals through visualization, simulation and optimization tools. Our Numerical Machine Complex lies underutilized. We make a few lathes there when we can scale up and provide all of our spare parts requirements including exports to regional countries. This will improve on our exports to African countries. We can run it 24/7 and keep our Jua Kali busy with assembly of exportable products. Can we wake up? Ndemo. > That same report said 80% of people receive mobile advertising positively. > > Amazing that i don't know any of them. Or could be i keep the wrong > company On 25 Jul 2012 13:03, "Agosta Liko" <agostal(a)gmail.com<mailto:agostal@gmail.com>> wrote: > >> I agree with Washington >> >> I would like to see the backing data ... >> >> The other day there was a report that said when making buying >> decisions, 60% of Kenya's are influenced by Mobile ads .. >> >> >> >> On Wed, Jul 25, 2012 at 11:29 AM, Odhiambo Washington >> <odhiambo(a)gmail.com<mailto:odhiambo@gmail.com>>wrote: >> >>> >>> >>> On Wed, Jul 25, 2012 at 10:25 AM, Grace Githaiga >>> <ggithaiga(a)hotmail.com<mailto:ggithaiga@hotmail.com>>wrote: >>> >>>> >>>> Web traffic and emails sent from Kenya are being filtered or >>>> blocked due to the poor reputation of local internet service >>>> providers. Read on. >>>> >>>> >>>> http://www.nation.co.ke/business/news/-/1006/1462292/-/3ec4d4z/-/in >>>> dex.html >>>> >>>> >>> >>> This is an interesting report, but its credibility can only be >>> tested/verified with data, which they did not present. Figures are >>> nothing in such reports. >>> In this time and age, we expected to be presented with tangible >>> facts - a web link where we can see the tabulated figures. >>> Without this, we can safely assume the security company has an agenda. >>> >>> >>> -- >>> Best regards, >>> Odhiambo WASHINGTON, >>> Nairobi,KE >>> +254733744121/+254722743223 >>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- >>> I'm using the scrambler. >>> >>> >>> _______________________________________________ >>> kictanet mailing list >>> kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> >>> https://lists.kictanet.or.ke/mailman/listinfo/kictanet >>> >>> Unsubscribe or change your options at >>> https://lists.kictanet.or.ke/mailman/options/kictanet/agostal%40gmai >>> l.com >>> >>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder >>> platform for people and institutions interested and involved in ICT >>> policy and regulation. The network aims to act as a catalyst for >>> reform in the ICT sector in support of the national aim of ICT >>> enabled growth and development. >>> >>> KICTANetiquette : Adhere to the same standards of acceptable >>> behaviors online that you follow in real life: respect people's >>> times and bandwidth, share knowledge, don't flame or abuse or >>> personalize, respect privacy, do not spam, do not market your wares >>> or qualifications. >>> >> >> >> _______________________________________________ >> kictanet mailing list >> kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> >> https://lists.kictanet.or.ke/mailman/listinfo/kictanet >> >> Unsubscribe or change your options at >> https://lists.kictanet.or.ke/mailman/options/kictanet/conradakunga%40 >> gmail.com >> >> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder >> platform for people and institutions interested and involved in ICT >> policy and regulation. The network aims to act as a catalyst for >> reform in the ICT sector in support of the national aim of ICT >> enabled growth and development. >> >> KICTANetiquette : Adhere to the same standards of acceptable >> behaviors online that you follow in real life: respect people's times >> and bandwidth, share knowledge, don't flame or abuse or personalize, >> respect privacy, do not spam, do not market your wares or >> qualifications. >> > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/mailman/options/kictanet/bitange%40jambo. > co.ke > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder > platform for people and institutions interested and involved in ICT > policy and regulation. The network aims to act as a catalyst for > reform in the ICT sector in support of the national aim of ICT enabled > growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > online that you follow in real life: respect people's times and > bandwidth, share knowledge, don't flame or abuse or personalize, > respect privacy, do not spam, do not market your wares or qualifications. _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/eadera%40idrc.or.ke The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.

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