- KICTANet - KICTANet

Re: [kictanet] [EANOG] The East Africa Internet Exchange Point-- Where are we?
by Kyle Spencer 23 Jul '12

23 Jul '12

Hi, Forgive my ignorance, but where is the demand for this? What purpose would an EAIXP serve that existing IXPs do not? If I already have access to a local exchange and the EAIXP is in another country, why would I send my traffic via that route? Regards, Kyle Spencer On Jul 23, 2012 1:17 PM, "Stan Ngure" <stanngure(a)gmail.com> wrote: > Dear Networkers, > > Hope we are all keeping well. > > The challenges and issues in the region brought about by lack of this > EAIXP have finally come home to roost in my court. > > Its about time we made this happen, am not sure how but we need an extra > gear, because regional services will not be easy to deliver at this rate. > > > - What needs to be done? > - Who needs to be involved? > - What resources are needed? > - How do we attain and sustain it? > > Am all ears open, and a willing participant to make this EAIXP dream a > reality. > > Cheers. > > Stan Ngure > > _______________________________________________ > eanog mailing list > eanog(a)orion.my.co.ke > http://orion.my.co.ke/cgi-bin/mailman/listinfo/eanog > >

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Cybercriminals in developing nations targeted
by Matunda Nyanchama 23 Jul '12

23 Jul '12

Cybercriminals in developing nations targeted Cybercriminals in developing nations are being targeted in a new effort to combat the illegal activity. The International Cyber Security Protection Alliance has launched a research project to identify how attacks are likely to evolve over the next eight years. It said that faster links to the net in parts of Africa, Asia and Eastern Europe were likely to create problems. The ICSPA will advise governments and local authorities on how best to react. The organisation is a coalition of law agencies, security companies and businesses, including Visa Europe and the defence firm EADS. "It's not just about putting a black mark against a particular nation because many of these countries are the unwilling hosts to cybercriminal networks," John Lyons, the organisation's chief executive, told the BBC. "We know the countries that provide 'organised cybercrime' with the ability and the hosting capability to attack the West in terms of its business and customers. "So, what the ICSPA is looking to do is to work with those nations to provide support to help them improve the cyber-resilience of their national infrastructure, to aid their own economies, and to help their law enforcement groups tackle cybercriminals who work out of their country." Advising Africa Although the research project has only just got underway, the group has already started to co-ordinate action. Members of the UK's Serious Organised Crime Agency (Soca) began work with the Ghanaian government in February to help it take technical steps to prevent cybercrime, and ensure offenders are prosecuted. Mr Lyons said Nigeria, Botswana, Uganda and Rwanda were among nations likely to be targeted by the campaign. The countries were starting to benefit from improved internet access, but would struggle to "suppress the criminality that will come with that connectivity," he said. Other countries on his group's watch list included Bulgaria, Romania, India, the Philippines and parts of Latin America. October report The ICSPA wants companies based in developing nations to contribute to the costs of its efforts. However, Mr Lyons acknowledged that the richer nations also needed to do more to combat internet crime. "Something like 67% of malware which is used to attack Western businesses is hosted in the US on servers," he said. "The US needs to take steps to tackle that particular issue." The ICSPA plans to issue a report covering its initial findings before the end of October. ---------------------------------------------------------------------------------------------- Matunda Nyanchama, PhD, CISSP; mnyanchama(a)aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe ---------------------------------------------------------------------------------------------- Be prepared for ICT security failures & know how to respond when they happen! Call: +1-888-587-1150 or info(a)aganoconsulting.com ---------------------------------------------------------------------------------------------- "The best revenge is massive success" - Frank Sinatra----------------------------------------------------------------------------------------------- This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any attachments, without making a copy. Thank you.

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Re: [kictanet] [Skunkworks] [EANOG] The East Africa Internet Exchange Point-- Where are we?
by Kivuva 23 Jul '12

23 Jul '12

I understand that the East African Communications Organisation in partnership with regional IXPs is setting up a task force to establish the East Africaninternet Exchange Point (EAIXP). The National IXPs (KIXP, UIXP etc) in East africa are already a success, so the introduction the the EAIXP just stamps that governments are taking the internet seriously and hence egovernance is the way to go. I also understand from some insider sources that the East African Communications Organisation (EACO) is to spearhead this process. I expected these to be the issues discussed at the just concluded EAIGF. Did it ever make it into the agenda? Regards lordmwesh On 23 July 2012 13:16, Stan Ngure <stanngure(a)gmail.com> wrote: > Dear Networkers, > > Hope we are all keeping well. > > The challenges and issues in the region brought about by lack of this > EAIXP have finally come home to roost in my court. > > Its about time we made this happen, am not sure how but we need an extra > gear, because regional services will not be easy to deliver at this rate. > > > - What needs to be done? > - Who needs to be involved? > - What resources are needed? > - How do we attain and sustain it? > > Am all ears open, and a willing participant to make this EAIXP dream a > reality. > > Cheers. > > Stan Ngure > > _______________________________________________ > Skunkworks mailing list > Skunkworks(a)lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke > -- ______________________ Mwendwa Kivuva For Business Development Transworld Computer Channels Cel: 0722402248 twitter.com/lordmwesh www.transworldAfrica.com | Fluent in computing kenya.or.ke | The Kenya we know

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IETF 84 in Vancouver (Canada) - Guest Day Pass Information (July 31, 2012)
by Barrack Otieno 23 Jul '12

23 Jul '12

Dear Colleagues, At the forthcoming IETF 84, members of the Internet Society, students and instructors can receive a complimentary one-day Guest Pass (Tuesday, July 31, 2013) to the meeting. Details are attached below. Please pass this information to anyone you think might be interested. Thanks, Sabrina Wilmot Internet Society ----------- IETF Guest Day To: University Professors and Students Local ISOC Members Join the Internet's Leading Engineers in Vancouver! Experience first hand the Internet standards process and meet the world's leading Internet engineers, developers and researchers. We expect 1,200 attendees from more than 40 countries. The Internet Engineering Task Force (IETF) will convene July 29 to August 3 for IETF 84 at the Hyatt Regency Vancouver and you are invited! The IETF is the premiere international open-standards community and is responsible for many of the Internet's most important standards, including TCP/IP, e-mail, instant messaging, VoIP, 3G and IPv6. Its work is concerned with the evolution of the Internet's architecture and its smooth operation. To learn more see: <https://www.ietf.org/newcomers.html> The IETF is unique from other standards groups in that it is a volunteer organization, lead by individuals, not governments or corporations. The IETF's processes are open to all and decisions are made on the basis of "rough consensus and running code." If you are doing research in networking or communications, this is one event you don't want to miss. The IETF meets three times a year face-to-face to progress its work of Internet Standards development for the betterment of the Internet and people worldwide. Tuesday, July 31, 2012 is IETF 84 Guest Day when students, instructors and members of Internet Society can receive a complimentary one-day Guest Pass to the IETF 84 Meeting. Guests shall check in at the Registration Table for their name tags. Guests have an opportunity to attend some of the 30 plus Working Group sessions being held that day. The Agenda will be available here - <https://datatracker.ietf.org/meeting/84/agenda.html> Note: You may also attend Newcomer Training that is scheduled for Sunday 29 July at 1:00 PM at the Hyatt Regency Vancouver. See: <https://www.ietf.org/meeting/84/tutorials.html> Interested local ISOC members, Students and Instructors must: 1. Register online at <http://www.ietf.org/meeting/84/index.html> but not pay. 2. Send an email to iad at ietf.org, subject: Guest Pass, indicating an ISOC member ID, student or instructor, provide Registration ID and request a one-day Guest Pass. 3. Pick up a Guest Pass on Tuesday. The IETF welcomes your interest in its work and looks forward to the day when you will participate in this volunteer endeavor. **** _______________________________________________ Chapter-delegates mailing list Chapter-delegates(a)elists.isoc.org https://elists.isoc.org/mailman/listinfo/chapter-delegates -- Barrack O. Otieno +254721325277 +254-20-2498789 Skype: barrack.otieno http://www.otienobarrack.me.ke/

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88mph dangles $200k investment carrot
by George Nyabuga 23 Jul '12

23 Jul '12

Listers, This may be interesting to some of you. Kenya-based seed investment company, 88mph is launching Africa’s first accelerator program in Nairobi and will invest a minimum of $200,000 in 8-15 startups by mid September. (see details at: http://businesstech.co.za/news/general/18373/88mph-dangles-200k-investment-…) Dr George Nyabuga Tel: +230 403 51 00 Head, Communications and PR, AFRINIC Fax: +230 466 67 58 george(a)afrinic.net - www.afrinic.net ---------------------------------------------------------------------------------------------------- Join us at AFRINIC-17 for our Public Policy Meeting in Khartoum, Sudan, on 24 – 30 November 2012 ----------------------------------------------------------------------------------------------------

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Article compares the misinformation about WCIT to the US stories about WMD in Iraq)
by alice＠apc.org 23 Jul '12

23 Jul '12

Chronicalhttp://www.sfgate.com/opinion/article/Greatest-threat-to-Internet-… Greatest threat to Internet: governments Milton L. Mueller When U.S. politicians and businesses tell us that the revision of the International Telecommunication Regulations could lead to a takeover of the Internet or global censorship, I think of Saddam Hussein. Why Hussein? The invasion of Iraq was based on the claim that the Iraqi dictator held weapons of mass destruction, and thus posed a clear and present danger to this country and the world. Those who wanted a war played up the threats to manufacture political support. We now know that there were no WMD; we were rushed into war under false pretenses. The result, most agree, was disastrous. Here's the lesson I hope we all learned: a false diagnosis, inflated to provoke extreme, hasty action, leads to bad outcomes. Something very similar to the WMD claims seems to characterize our approach to the World Conference of International Telecommunications (or WCIT, pronounced "wicket"). Maybe the stakes seem lower. No one thinks millions of people are going to die because of an International Telecommunications Union meeting in Dubai. But from another perspective the stakes are much higher. The linkage of powerful information technology to free, open, global communications makes gigantic contributions to civilization and commerce. And it was the Internet - the ability to network computers across borders, free from nation-state controls and permissions - that opened up this new world for us. If that is truly threatened by WCIT, it is indeed something to rise up about. But the claim that the revision of the International Telecommunication Regulations constitutes a mortal threat to the future of the Internet is absurd. It is even less plausible than the claim that Hussein was harboring WMD. The simple fact is that the WCIT cannot possibly undo the Internet revolution unless all the governments involved, including the United States, agree to do so. The International Telecommunications Union has no police force, no army. It cannot make any state do something it doesn't want to do. It cannot even fine or tax corporations. There is no Internet-WMD hidden in its stately offices in Geneva. Internet governance is not even the main target of the current WCIT negotiations …(read the full story on http://www.sfgate.com/opinion/article/Greatest-threat-to-Internet-governmen…)

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Re: [kictanet] Death of landlines
by Edith Adera 23 Jul '12

23 Jul '12

Bwana Ndemo. On a related issue, I'm still buffled by CCK's deafening slience on issues of regulations in this list (and this is not the first time). Does my memory serve me right? as I recall CCK making a huge announcement that they had acquired one of the most expensive equipments to monitor QoS in Kenya? what happened? is the equipment still working? aren't the QoS findings supposed to be published in the public domain regularly? Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change & Water Program International Development Research Centre | Centre de recherches pour le développement international Regional Office for Eastern and Southern Africa Tel: +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera eadera(a)idrc.or.ke | www.idrc.ca | www.crdi.ca ________________________________________ From: bitange(a)jambo.co.ke [bitange(a)jambo.co.ke] Sent: 22 July 2012 19:01 To: Edith Adera Cc: bitange(a)jambo.co.ke; 'kictanet(a)lists.kictanet.or.ke' Subject: Re: [kictanet] Death of landlines Edith, Inspite of all the cable cuts, I will ensure that your landlines are restored tomorrow. I have consulted and I have been assured that it will be possible. Yes all those suffering the same can contact customer service and if nothing is done contact the CEO or myself for the time being. Ndemo. > Angela, > > It's clear from all these posts that something is not right at Orange-TKL. > > Our corporate lines have been down for over 3 months with no solution in > sight! Can this be resolved? > > It's not enough to blame vandalism (and other excuses), as a paying > customer, non of your clients would be interested in details, but want > their lines working or an alternative solution provided promptly. > > This is a BIG regulatory issue if QoS is not being monitored in Kenya. > CCK? > > Look forward to a speedy resolution. > > Edith > ________________ > Edith Ofwona Adera > Senior Program Specialist > Climate Change & Water Program > International Development Research Centre | Centre de recherches pour le > développement international > Regional Office for Eastern and Southern Africa > Tel: +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera > eadera(a)idrc.or.ke<mailto:[email protected]> | > www.idrc.ca<http://www.idrc.ca/> | www.crdi.ca<http://www.crdi.ca/> > ________________________________ > From: kictanet [kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke] > On Behalf Of Angela Nganga- Mumo [anganga(a)orange-tkl.co.ke] > Sent: 21 July 2012 12:46 > To: Edith Adera > Cc: 'kictanet(a)lists.kictanet.or.ke' > Subject: Re: [kictanet] Death of landlines > > Hello Dorcas, > > You may want to read my subsequent post in Volume 62 issue no.84 on the > issue of Loita street and my feedback to the list which concurs with your > sentiments. > > Kindly share your details on faut reporting i.e. references and numbers > concerned and I will have them looked into promptly. Also please share any > alternate contacts to discuss wityh you the wireless routing. > > Regards > > Angela > > Regards > > Angela > > From: Dorcas Muthoni [mailto:[email protected]] > Sent: Saturday, July 21, 2012 12:38 PM > To: Angela Nganga- Mumo > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] Death of landlines > > Angela, > > I am surprised you have ignored the Loita Street issue where over 3000 > customers have been down for the last 3-4 months due to the rains. It has > nothing to do with sabotage or vandalism. Can you personally investigate > this and respond to the list. I can offer all references for this if you > want. > > This response resembles a very typical PR message. > > I could share with you all our reference numbers for the faults reported > since March, i have visited your shops and they recommend that we call > customer care. I think you are simply out of touch with the everyday > experiences of TKL customers. > > I suggest you try a mystery call surely! > > How come no one has recommended "offer redundancy through wireless at no > extra cost for all post paid customers"? We are post paid customers and we > have been for years. We had to buy additional wireless telephone lines due > to this problems. > > You have a duty to ensure corrective action is taken on the issues coming > out of this discussion. > > Regards, > Muthoni > > On Sat, Jul 21, 2012 at 10:35 AM, Angela Nganga- Mumo > <anganga(a)orange-tkl.co.ke<mailto:[email protected]>> wrote: > Dear Listers, > > It is indeed true that our copper fixed line continues to be affected due > to vandalism and sabotage. But we continuosly make efforts to not only > repair the lines as quickly as possible but also to put in place new > measures to reduce the impact using fibre rings and other wireless > solutions. > > Its our sincere hope that now the legal framework is in place to have > stiffer penalties for convicted vandals that the incidences will > minimise. > > As Lordmwesh indicates below we also offer redundancy through wireless at > no extra cost for all post paid customers. More details on this can be > obtained from your account manager or at any of our shops. > > On the issue of waiting lists this ordinarily shouldn't be the case for > areas with infrastructure you can get a landline in 5 working days > including the survey. Ali Hussein please contact me with the specific case > for further assistance. > > Its also important to mention, if you allow me, that all faults need to be > reported to customercare there are still many customers who contact the > technician they know or visit an exchange which means the reports aren't > easy to track leading to delays in repair. > > We look forward to being of continued service. > > Regards > > Angela Nganga - Mumo > Chief Corporate Communications Officer > > ----- Original Message ----- > From: > kictanet-request(a)lists.kictanet.or.ke<mailto:[email protected]> > [mailto:[email protected]<mailto:[email protected]>] > Sent: Saturday, July 21, 2012 09:45 AM > To: Angela Nganga- Mumo > Subject: kictanet Digest, Vol 62, Issue 81 > > Send kictanet mailing list submissions to > kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > or, via email, send a message with subject or body 'help' to > kictanet-request(a)lists.kictanet.or.ke<mailto:[email protected]> > > You can reach the person managing the list at > kictanet-owner(a)lists.kictanet.or.ke<mailto:[email protected]> > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of kictanet digest..." > > > Today's Topics: > > 1. Re: [ISOC_KE] How Safaricom Steals Your Internet Bundle > (Ali Hussein) > 2. Re: The Death of Landlines? (Ali Hussein) > 3. Re: The Death of Landlines? (Kivuva) > 4. Re: The Death of Landlines? (Dorcas Muthoni) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 21 Jul 2012 08:38:10 +0300 > From: Ali Hussein <ali(a)hussein.me.ke<mailto:[email protected]>> > To: Grace Githaiga <ggithaiga(a)hotmail.com<mailto:[email protected]>> > Cc: "kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>" > <kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>>, > isoc(a)orion.my.co.ke<mailto:[email protected]> > Subject: Re: [kictanet] [ISOC_KE] How Safaricom Steals Your Internet > Bundle > Message-ID: > <CAPjmBy0B5Cn5OFC=S9YFTz06hxStgdOwX0fzPv+WiOReCBpebA(a)mail.gmail.com<mailto:S9YFTz06hxStgdOwX0fzPv%[email protected]>> > Content-Type: text/plain; charset="windows-1252" > > Grace > > The question is: What is the regulator doing about this? > > Ali Hussein > > On Fri, Jul 20, 2012 at 11:29 PM, Grace Githaiga > <ggithaiga(a)hotmail.com<mailto:[email protected]>>wrote: > >> >> 99% of Kenya?s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> >> internet >> users access it via mobile, of which Safaricom owns 77% marketshare. >> >> In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay >> 1000ksh (~$12). You?ve paid for the data, and there is no additional >> cost >> to Safaricom if you were to use that data today or a year from now. The >> whole concept of data bundle expiry is ridiculous, as noted by Safaricom >> CEO Bob Collymore when he visited the iHub: >> >> ?When you go into a petrol station and fill up your car, does the owner >> of >> the petrol station tell you to bring it back on Wednesday to take back >> what?s left in the vehicle? Of course not. So I ask, why the hell are we >> doing that?? >> >> >> Read on >> >> http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundl… >> >> _______________________________________________ >> isoc mailing list >> isoc(a)orion.my.co.ke<mailto:[email protected]> >> http://orion.my.co.ke/cgi-bin/mailman/listinfo/isoc >> >> > > > -- > > *Ali Hussein|Managing Partner* > > * > *Telemedia Africa > Azania Technology Group > > Chaka Court, Argwings Kodhek Road > > P O Box 14556-00100 > > Office: +254 737 751409<tel:%2B254%20737%20751409> > > Cell: +254 773/713 601113 > > *Nairobi, Kenya* > > > > > > Twitter: @AliHKassim > > Skype: abu-jomo > > > "You generally hear that what a man doesn't know doesn't hurt him, but in > business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, > Advertising Hall of Fame >

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Re: [kictanet] Death of landlines
by Edith Adera 23 Jul '12

23 Jul '12

Thanks Bwana Ndemo. Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change & Water Program International Development Research Centre | Centre de recherches pour le développement international Regional Office for Eastern and Southern Africa Tel: +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera eadera(a)idrc.or.ke | www.idrc.ca | www.crdi.ca ________________________________________ From: bitange(a)jambo.co.ke [bitange(a)jambo.co.ke] Sent: 22 July 2012 19:01 To: Edith Adera Cc: bitange(a)jambo.co.ke; 'kictanet(a)lists.kictanet.or.ke' Subject: Re: [kictanet] Death of landlines Edith, Inspite of all the cable cuts, I will ensure that your landlines are restored tomorrow. I have consulted and I have been assured that it will be possible. Yes all those suffering the same can contact customer service and if nothing is done contact the CEO or myself for the time being. Ndemo. > Angela, > > It's clear from all these posts that something is not right at Orange-TKL. > > Our corporate lines have been down for over 3 months with no solution in > sight! Can this be resolved? > > It's not enough to blame vandalism (and other excuses), as a paying > customer, non of your clients would be interested in details, but want > their lines working or an alternative solution provided promptly. > > This is a BIG regulatory issue if QoS is not being monitored in Kenya. > CCK? > > Look forward to a speedy resolution. > > Edith > ________________ > Edith Ofwona Adera > Senior Program Specialist > Climate Change & Water Program > International Development Research Centre | Centre de recherches pour le > développement international > Regional Office for Eastern and Southern Africa > Tel: +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera > eadera(a)idrc.or.ke<mailto:[email protected]> | > www.idrc.ca<http://www.idrc.ca/> | www.crdi.ca<http://www.crdi.ca/> > ________________________________ > From: kictanet [kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke] > On Behalf Of Angela Nganga- Mumo [anganga(a)orange-tkl.co.ke] > Sent: 21 July 2012 12:46 > To: Edith Adera > Cc: 'kictanet(a)lists.kictanet.or.ke' > Subject: Re: [kictanet] Death of landlines > > Hello Dorcas, > > You may want to read my subsequent post in Volume 62 issue no.84 on the > issue of Loita street and my feedback to the list which concurs with your > sentiments. > > Kindly share your details on faut reporting i.e. references and numbers > concerned and I will have them looked into promptly. Also please share any > alternate contacts to discuss wityh you the wireless routing. > > Regards > > Angela > > Regards > > Angela > > From: Dorcas Muthoni [mailto:[email protected]] > Sent: Saturday, July 21, 2012 12:38 PM > To: Angela Nganga- Mumo > Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> > Subject: Re: [kictanet] Death of landlines > > Angela, > > I am surprised you have ignored the Loita Street issue where over 3000 > customers have been down for the last 3-4 months due to the rains. It has > nothing to do with sabotage or vandalism. Can you personally investigate > this and respond to the list. I can offer all references for this if you > want. > > This response resembles a very typical PR message. > > I could share with you all our reference numbers for the faults reported > since March, i have visited your shops and they recommend that we call > customer care. I think you are simply out of touch with the everyday > experiences of TKL customers. > > I suggest you try a mystery call surely! > > How come no one has recommended "offer redundancy through wireless at no > extra cost for all post paid customers"? We are post paid customers and we > have been for years. We had to buy additional wireless telephone lines due > to this problems. > > You have a duty to ensure corrective action is taken on the issues coming > out of this discussion. > > Regards, > Muthoni > > On Sat, Jul 21, 2012 at 10:35 AM, Angela Nganga- Mumo > <anganga(a)orange-tkl.co.ke<mailto:[email protected]>> wrote: > Dear Listers, > > It is indeed true that our copper fixed line continues to be affected due > to vandalism and sabotage. But we continuosly make efforts to not only > repair the lines as quickly as possible but also to put in place new > measures to reduce the impact using fibre rings and other wireless > solutions. > > Its our sincere hope that now the legal framework is in place to have > stiffer penalties for convicted vandals that the incidences will > minimise. > > As Lordmwesh indicates below we also offer redundancy through wireless at > no extra cost for all post paid customers. More details on this can be > obtained from your account manager or at any of our shops. > > On the issue of waiting lists this ordinarily shouldn't be the case for > areas with infrastructure you can get a landline in 5 working days > including the survey. Ali Hussein please contact me with the specific case > for further assistance. > > Its also important to mention, if you allow me, that all faults need to be > reported to customercare there are still many customers who contact the > technician they know or visit an exchange which means the reports aren't > easy to track leading to delays in repair. > > We look forward to being of continued service. > > Regards > > Angela Nganga - Mumo > Chief Corporate Communications Officer > > ----- Original Message ----- > From: > kictanet-request(a)lists.kictanet.or.ke<mailto:[email protected]> > [mailto:[email protected]<mailto:[email protected]>] > Sent: Saturday, July 21, 2012 09:45 AM > To: Angela Nganga- Mumo > Subject: kictanet Digest, Vol 62, Issue 81 > > Send kictanet mailing list submissions to > kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > or, via email, send a message with subject or body 'help' to > kictanet-request(a)lists.kictanet.or.ke<mailto:[email protected]> > > You can reach the person managing the list at > kictanet-owner(a)lists.kictanet.or.ke<mailto:[email protected]> > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of kictanet digest..." > > > Today's Topics: > > 1. Re: [ISOC_KE] How Safaricom Steals Your Internet Bundle > (Ali Hussein) > 2. Re: The Death of Landlines? (Ali Hussein) > 3. Re: The Death of Landlines? (Kivuva) > 4. Re: The Death of Landlines? (Dorcas Muthoni) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 21 Jul 2012 08:38:10 +0300 > From: Ali Hussein <ali(a)hussein.me.ke<mailto:[email protected]>> > To: Grace Githaiga <ggithaiga(a)hotmail.com<mailto:[email protected]>> > Cc: "kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>" > <kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>>, > isoc(a)orion.my.co.ke<mailto:[email protected]> > Subject: Re: [kictanet] [ISOC_KE] How Safaricom Steals Your Internet > Bundle > Message-ID: > <CAPjmBy0B5Cn5OFC=S9YFTz06hxStgdOwX0fzPv+WiOReCBpebA(a)mail.gmail.com<mailto:S9YFTz06hxStgdOwX0fzPv%[email protected]>> > Content-Type: text/plain; charset="windows-1252" > > Grace > > The question is: What is the regulator doing about this? > > Ali Hussein > > On Fri, Jul 20, 2012 at 11:29 PM, Grace Githaiga > <ggithaiga(a)hotmail.com<mailto:[email protected]>>wrote: > >> >> 99% of Kenya?s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> >> internet >> users access it via mobile, of which Safaricom owns 77% marketshare. >> >> In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay >> 1000ksh (~$12). You?ve paid for the data, and there is no additional >> cost >> to Safaricom if you were to use that data today or a year from now. The >> whole concept of data bundle expiry is ridiculous, as noted by Safaricom >> CEO Bob Collymore when he visited the iHub: >> >> ?When you go into a petrol station and fill up your car, does the owner >> of >> the petrol station tell you to bring it back on Wednesday to take back >> what?s left in the vehicle? Of course not. So I ask, why the hell are we >> doing that?? >> >> >> Read on >> >> http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundl… >> >> _______________________________________________ >> isoc mailing list >> isoc(a)orion.my.co.ke<mailto:[email protected]> >> http://orion.my.co.ke/cgi-bin/mailman/listinfo/isoc >> >> > > > -- > > *Ali Hussein|Managing Partner* > > * > *Telemedia Africa > Azania Technology Group > > Chaka Court, Argwings Kodhek Road > > P O Box 14556-00100 > > Office: +254 737 751409<tel:%2B254%20737%20751409> > > Cell: +254 773/713 601113 > > *Nairobi, Kenya* > > > > > > Twitter: @AliHKassim > > Skype: abu-jomo > > > "You generally hear that what a man doesn't know doesn't hurt him, but in > business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, > Advertising Hall of Fame >

1 0

Fw: Death of landlines
by Angela Nganga- Mumo 22 Jul '12

22 Jul '12

From: Angela Nganga- Mumo Sent: Sunday, July 22, 2012 06:38 PM To: 'eadera(a)idrc.or.ke' <eadera(a)idrc.or.ke>; 'kictanet(a)lists.kictanet.or.ke' <'kictanet(a)lists.kictanet.or.ke'> Subject: Re: [kictanet] Death of landlines Hello Edith, I've requested in my earlier emails that you kindly share with me the details of your lines that are not working. Please furnish the details and you will get feedback tomorrow. Regards Angela From: Edith Adera [mailto:[email protected]] Sent: Sunday, July 22, 2012 06:34 PM To: Angela Nganga- Mumo Cc: 'kictanet(a)lists.kictanet.or.ke' <kictanet(a)lists.kictanet.or.ke> Subject: RE: [kictanet] Death of landlines Angela, It's clear from all these posts that something is not right at Orange-TKL. Our corporate lines have been down for over 3 months with no solution in sight! Can this be resolved? It's not enough to blame vandalism (and other excuses), as a paying customer, non of your clients would be interested in details, but want their lines working or an alternative solution provided promptly. This is a BIG regulatory issue if QoS is not being monitored in Kenya. CCK? Look forward to a speedy resolution. Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change & Water Program International Development Research Centre | Centre de recherches pour le développement international Regional Office for Eastern and Southern Africa Tel: +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera eadera(a)idrc.or.ke<mailto:[email protected]> | www.idrc.ca<http://www.idrc.ca/> | www.crdi.ca<http://www.crdi.ca/> [X] ________________________________ From: kictanet [kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke] On Behalf Of Angela Nganga- Mumo [anganga(a)orange-tkl.co.ke] Sent: 21 July 2012 12:46 To: Edith Adera Cc: 'kictanet(a)lists.kictanet.or.ke' Subject: Re: [kictanet] Death of landlines Hello Dorcas, You may want to read my subsequent post in Volume 62 issue no.84 on the issue of Loita street and my feedback to the list which concurs with your sentiments. Kindly share your details on faut reporting i.e. references and numbers concerned and I will have them looked into promptly. Also please share any alternate contacts to discuss wityh you the wireless routing. Regards Angela Regards Angela From: Dorcas Muthoni [mailto:[email protected]] Sent: Saturday, July 21, 2012 12:38 PM To: Angela Nganga- Mumo Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Subject: Re: [kictanet] Death of landlines Angela, I am surprised you have ignored the Loita Street issue where over 3000 customers have been down for the last 3-4 months due to the rains. It has nothing to do with sabotage or vandalism. Can you personally investigate this and respond to the list. I can offer all references for this if you want. This response resembles a very typical PR message. I could share with you all our reference numbers for the faults reported since March, i have visited your shops and they recommend that we call customer care. I think you are simply out of touch with the everyday experiences of TKL customers. I suggest you try a mystery call surely! How come no one has recommended "offer redundancy through wireless at no extra cost for all post paid customers"? We are post paid customers and we have been for years. We had to buy additional wireless telephone lines due to this problems. You have a duty to ensure corrective action is taken on the issues coming out of this discussion. Regards, Muthoni On Sat, Jul 21, 2012 at 10:35 AM, Angela Nganga- Mumo <anganga(a)orange-tkl.co.ke<mailto:[email protected]>> wrote: Dear Listers, It is indeed true that our copper fixed line continues to be affected due to vandalism and sabotage. But we continuosly make efforts to not only repair the lines as quickly as possible but also to put in place new measures to reduce the impact using fibre rings and other wireless solutions. Its our sincere hope that now the legal framework is in place to have stiffer penalties for convicted vandals that the incidences will minimise. As Lordmwesh indicates below we also offer redundancy through wireless at no extra cost for all post paid customers. More details on this can be obtained from your account manager or at any of our shops. On the issue of waiting lists this ordinarily shouldn't be the case for areas with infrastructure you can get a landline in 5 working days including the survey. Ali Hussein please contact me with the specific case for further assistance. Its also important to mention, if you allow me, that all faults need to be reported to customercare there are still many customers who contact the technician they know or visit an exchange which means the reports aren't easy to track leading to delays in repair. We look forward to being of continued service. Regards Angela Nganga - Mumo Chief Corporate Communications Officer ----- Original Message ----- From: kictanet-request(a)lists.kictanet.or.ke<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] Sent: Saturday, July 21, 2012 09:45 AM To: Angela Nganga- Mumo Subject: kictanet Digest, Vol 62, Issue 81 Send kictanet mailing list submissions to kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> To subscribe or unsubscribe via the World Wide Web, visit https://lists.kictanet.or.ke/mailman/listinfo/kictanet or, via email, send a message with subject or body 'help' to kictanet-request(a)lists.kictanet.or.ke<mailto:[email protected]> You can reach the person managing the list at kictanet-owner(a)lists.kictanet.or.ke<mailto:[email protected]> When replying, please edit your Subject line so it is more specific than "Re: Contents of kictanet digest..." Today's Topics: 1. Re: [ISOC_KE] How Safaricom Steals Your Internet Bundle (Ali Hussein) 2. Re: The Death of Landlines? (Ali Hussein) 3. Re: The Death of Landlines? (Kivuva) 4. Re: The Death of Landlines? (Dorcas Muthoni) ---------------------------------------------------------------------- Message: 1 Date: Sat, 21 Jul 2012 08:38:10 +0300 From: Ali Hussein <ali(a)hussein.me.ke<mailto:[email protected]>> To: Grace Githaiga <ggithaiga(a)hotmail.com<mailto:[email protected]>> Cc: "kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>" <kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>>, isoc(a)orion.my.co.ke<mailto:[email protected]> Subject: Re: [kictanet] [ISOC_KE] How Safaricom Steals Your Internet Bundle Message-ID: <CAPjmBy0B5Cn5OFC=S9YFTz06hxStgdOwX0fzPv+WiOReCBpebA(a)mail.gmail.com<mailto:S9YFTz06hxStgdOwX0fzPv%[email protected]>> Content-Type: text/plain; charset="windows-1252" Grace The question is: What is the regulator doing about this? Ali Hussein On Fri, Jul 20, 2012 at 11:29 PM, Grace Githaiga <ggithaiga(a)hotmail.com<mailto:[email protected]>>wrote: > > 99% of Kenya?s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> internet > users access it via mobile, of which Safaricom owns 77% marketshare. > > In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay > 1000ksh (~$12). You?ve paid for the data, and there is no additional cost > to Safaricom if you were to use that data today or a year from now. The > whole concept of data bundle expiry is ridiculous, as noted by Safaricom > CEO Bob Collymore when he visited the iHub: > > ?When you go into a petrol station and fill up your car, does the owner of > the petrol station tell you to bring it back on Wednesday to take back > what?s left in the vehicle? Of course not. So I ask, why the hell are we > doing that?? > > > Read on > > http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundl… > > _______________________________________________ > isoc mailing list > isoc(a)orion.my.co.ke<mailto:[email protected]> > http://orion.my.co.ke/cgi-bin/mailman/listinfo/isoc > > -- *Ali Hussein|Managing Partner* * *Telemedia Africa Azania Technology Group Chaka Court, Argwings Kodhek Road P O Box 14556-00100 Office: +254 737 751409<tel:%2B254%20737%20751409> Cell: +254 773/713 601113 *Nairobi, Kenya* Twitter: @AliHKassim Skype: abu-jomo "You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, Advertising Hall of Fame -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20120721/9ce377…> ------------------------------ Message: 2 Date: Sat, 21 Jul 2012 08:39:48 +0300 From: Ali Hussein <ali(a)hussein.me.ke<mailto:[email protected]>> To: Edith Adera <eadera(a)idrc.or.ke<mailto:[email protected]>> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>> Subject: Re: [kictanet] The Death of Landlines? Message-ID: <CAPjmBy2fwayqgoz10aJOzPQQuggecyiMveRCSLiVG5_tFVHgyA(a)mail.gmail.com<mailto:CAPjmBy2fwayqgoz10aJOzPQQuggecyiMveRCSLiVG5_tFVHgyA@mail.gmail.com>> Content-Type: text/plain; charset="windows-1252" Edith Try getting a new landline...Apparently there are still waiting lists!!! Ali Hussein On Fri, Jul 20, 2012 at 4:51 PM, Edith Adera <eadera(a)idrc.or.ke<mailto:[email protected]>> wrote: > Lister?s**** > > ** ** > > Does anyone know what?s going on at?is it Orange Telkom or Telkom Kenya? > about landlines. When corporate lines go down it seems they are not being > repaired, is this a sign of the ?death of landlines??**** > > ** ** > > Seriously need to understand what is going on?**** > > ** ** > > Edith**** > > *??________________* > > *Edith Ofwona Adera* > > Senior Program Specialist **** > > Climate Change and Water Program**** > > Agriculture and Environment **** > > International Development Research Centre **** > > Regional Office for Eastern and Southern Africa **** > > Liason House 2nd floor, State House Avenue, Nairobi, Kenya**** > > +254-20-2713160/1 | Fax: +254-20-2711063<tel:%2B254-20-2711063> | Mobile: +254-733-624345<tel:%2B254-733-624345>**** > > eadera(a)idrc.ca<mailto:[email protected]> | www.idrc.ca<http://www.idrc.ca> | www.crdi.ca<http://www.crdi.ca>**** > > ** ** > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform > for people and institutions interested and involved in ICT policy and > regulation. The network aims to act as a catalyst for reform in the ICT > sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > online that you follow in real life: respect people's times and bandwidth, > share knowledge, don't flame or abuse or personalize, respect privacy, do > not spam, do not market your wares or qualifications. > -- *Ali Hussein|Managing Partner* * *Telemedia Africa Azania Technology Group Chaka Court, Argwings Kodhek Road P O Box 14556-00100 Office: +254 737 751409<tel:%2B254%20737%20751409> Cell: +254 773/713 601113 *Nairobi, Kenya* Twitter: @AliHKassim Skype: abu-jomo "You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, Advertising Hall of Fame -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20120721/d85054…> ------------------------------ Message: 3 Date: Sat, 21 Jul 2012 09:18:24 +0300 From: Kivuva <Kivuva(a)transworldafrica.com<mailto:[email protected]>> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>> Subject: Re: [kictanet] The Death of Landlines? Message-ID: <CAEhPqwrd9fdzY-=A7-Md3aGLfBSLiQqHYsFa+pKo7oSd6b2Uiw(a)mail.gmail.com<mailto:A7-Md3aGLfBSLiQqHYsFa%[email protected]>> Content-Type: text/plain; charset=windows-1252 Phillip Adar has put it sanctily as it is. Cable vandalism has done TKL in. This is the point the late Minister Michuki (may he rest in peace), used to say "shoot on sight". In my company, I had 8 landlines, but currently, none is working, but Orange engineers are always on sight pulling more underground copper, but as Adar has put it, before a week is over, the cable is fished out. The solution that worked for me is to get CDMA headsets where my landlines are redirected when copper service is unavailable. -- Lordmwesh On 21/07/2012, Ali Hussein <ali(a)hussein.me.ke<mailto:[email protected]>> wrote: > Edith > > Try getting a new landline...Apparently there are still waiting lists!!! > > Ali Hussein > > On Fri, Jul 20, 2012 at 4:51 PM, Edith Adera <eadera(a)idrc.or.ke<mailto:[email protected]>> wrote: > >> Lister?s**** >> >> ** ** >> >> Does anyone know what?s going on at?is it Orange Telkom or Telkom Kenya? >> about landlines. When corporate lines go down it seems they are not being >> repaired, is this a sign of the ?death of landlines??**** >> >> ** ** >> >> Seriously need to understand what is going on?**** >> >> ** ** >> >> Edith**** >> >> *??________________* >> >> *Edith Ofwona Adera* >> >> Senior Program Specialist **** >> >> Climate Change and Water Program**** >> >> Agriculture and Environment **** >> >> International Development Research Centre **** >> >> Regional Office for Eastern and Southern Africa **** >> >> Liason House 2nd floor, State House Avenue, Nairobi, Kenya**** >> >> +254-20-2713160/1 | Fax: +254-20-2711063<tel:%2B254-20-2711063> | Mobile: +254-733-624345<tel:%2B254-733-624345>**** >> >> eadera(a)idrc.ca<mailto:[email protected]> | www.idrc.ca<http://www.idrc.ca> | www.crdi.ca<http://www.crdi.ca>**** >> >> ** ** >> >> _______________________________________________ >> kictanet mailing list >> kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> >> https://lists.kictanet.or.ke/mailman/listinfo/kictanet >> >> Unsubscribe or change your options at >> https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com >> >> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform >> for people and institutions interested and involved in ICT policy and >> regulation. The network aims to act as a catalyst for reform in the ICT >> sector in support of the national aim of ICT enabled growth and >> development. >> >> KICTANetiquette : Adhere to the same standards of acceptable behaviors >> online that you follow in real life: respect people's times and >> bandwidth, >> share knowledge, don't flame or abuse or personalize, respect privacy, do >> not spam, do not market your wares or qualifications. >> > > > > -- > > *Ali Hussein|Managing Partner* > > * > *Telemedia Africa > Azania Technology Group > > Chaka Court, Argwings Kodhek Road > > P O Box 14556-00100 > > Office: +254 737 751409<tel:%2B254%20737%20751409> > > Cell: +254 773/713 601113 > > *Nairobi, Kenya* > > > > > > Twitter: @AliHKassim > > Skype: abu-jomo > > > "You generally hear that what a man doesn't know doesn't hurt him, but in > business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, > Advertising Hall of Fame > -- ______________________ Mwendwa Kivuva For Business Development Transworld Computer Channels Cel: 0722402248<tel:0722402248> twitter.com/lordmwesh<http://twitter.com/lordmwesh> transworldAfrica.com | Fluent in computing kenya.or.ke<http://kenya.or.ke> | The Kenya we know ------------------------------ Message: 4 Date: Sat, 21 Jul 2012 09:41:50 +0300 From: Dorcas Muthoni <dmuthoni(a)gmail.com<mailto:[email protected]>> To: Edith Adera <eadera(a)idrc.or.ke<mailto:[email protected]>> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke<mailto:[email protected]>> Subject: Re: [kictanet] The Death of Landlines? Message-ID: <CACFhaS45ToCeuLxgdjJeVusofm89nAX-=boDeQoonOcvzWCAWA(a)mail.gmail.com<mailto:[email protected]>> Content-Type: text/plain; charset="windows-1252" Dear Edith, I totally agree with you. Our TKL lines went down end of March after the onset of the rains. I understand about 3000 customers have been down on Loita Street since then. Remember the story of the rains going with the lines.. We have called anybody and everybody to have this sorted. Customer care is not sincere, the person in charge of our lines has kept taking us rounds. I saw Orange the other day asking treasury to bail them out, this is actually a serious matter and they should be exposed to relevant authorities. Services must be rendered, i know Orange hope to make in roads on GSM, but they have the responsibility to ensure that the copper network investment is not lost. TKL is still partly owned by GoK. Muthoni On Sat, Jul 21, 2012 at 12:09 AM, Edith Adera <eadera(a)idrc.or.ke<mailto:[email protected]>> wrote: > Phillip/Washington, > > While vandalism may be a big issue (and thanks to law it's now an economic > crime), the question still not answered as Washington rightly points out is > what became of TKL/Orange service delivery? > > How can you have clients off service for more than 3 months while they pay > for the basic cost of maintaining landlines that are not working and with > NO idea when the problem will be resolved? Can this be categorized as > "denial of service" hence subject to CCK intervention? what are the > regulatory implications of persistent poor QoS? > > If there is any lister from TKL/Orange, can they let us know what is going > on? any word from CCK? > > Edith > > *________________ * ** **** > > *Edith Ofwona Adera ***** > > Senior Program Specialist > > Climate Change & Water Program > > International Development Research Centre | Centre de recherches pour le > d?veloppement international**** > > Regional Office for Eastern and Southern Africa > > Tel: +254202713160<tel:%2B254202713160> | Fax/T?l?c: +254202711063<tel:%2B254202711063> | Skype: edithadera > > eadera(a)idrc.or.ke<mailto:[email protected]> | www.idrc.ca<http://www.idrc.ca> | www.crdi.ca<http://www.crdi.ca> > > ------------------------------ > *From:* kictanet [kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke<mailto:[email protected]>] > On Behalf Of Odhiambo Washington [odhiambo(a)gmail.com<mailto:[email protected]>] > *Sent:* 20 July 2012 23:41 > *To:* Edith Adera > *Cc:* KICTAnet ICT Policy Discussions > *Subject:* Re: [kictanet] The Death of Landlines? > > Thanks, Philip, but this is pure nostalgia you've put across. It has > nothing to do with service delivery, really. > > TKL is the only company that had fibre as the last mile before everyone > else. Did they take advantage of that? > > TKL is the parent company of Safaricom, who now is the market leader. What > went wong? > > Do you remember the days of "The Watchman" - when people had to resort to > the Daily Nation's Watchman column in order to spur KPT&C into action? > > I see the problem as being more of culture than vandalism. Yes, there is > vandalism, but culture plays out more prominently. > > You just need to single out a problem, like what Edith is facing and > you'll come to realize that vandalism has nothing to do with it. > > Even KPLC faces vandals who take away transformers - a more dangerous > venture. If they were TKL, there will be no more service on copper! > > > > > > On Fri, Jul 20, 2012 at 10:30 PM, Philip Adar <philip.adar(a)gmail.com<mailto:[email protected]>>wrote: > >> The problem with the landlines has nothing to do with Telkom Kenya >> Limited (TKL), but has everything to do with the rest of us, yes all of us >> as Kenyans. TKL as a company will always be happy to offer better services >> to her customers in this competitive and saturated telecommunications >> market place. >> >> Investment in copper is a very expensive undertaking. It is expensive to >> procure and install copper cables more than any other form of >> telecommunications infrastructure the world over. Many companies who >> operate copper lines make profit by striving to derive maximum benefit from >> copper over long durations of time (maybe 5 to 10 years of service). But of >> late, the Kenyan populace has developed a very high appetite for harvesting >> copper such that even getting 24hours of copper in the ground is becoming a >> nightmare! >> >> I know this from my previous experience while working for TKL. >> >> TKL has a maintenance team. Every time an outage occurs (most cases will >> be that somebody has cut-out and stolen some copper cable), they will >> respond by visiting the affected areas and replacing the stolen cables. But >> in 99% of the cases, the replaced cable will be stolen the very night it is >> installed! The thieves will keep an eye and immediately the cable is >> replaced, they will come harvesting again!!! >> >> Now the question arises: How many times will the company be financially >> capable of replacing cables that get stolen 24 hours later? >> >> I remember with nostalgia some times back when overhead copper cables >> used to run parallel to the major roads in Kenya; even to the remote >> village where I come from, we had copper cables providing >> telecommunications services to the local post office. It was common to see >> KPLC power cables on one side of the road and Kenya Post and >> Telecommunications Corporation (KPTC) cables on the other. How comes KPLC >> cables still remain standing while KPTC cables are today non existent? Do >> anyone believe KPTC initiated a project to harvest the cables and kept them >> in a store somewhere? >> >> People in this country; and perhaps people in the ICT industry have made >> money by profiteering from copper cable vandalism! >> >> It is still common to get fixed lines in developed countries, and I >> guarantee that fixed lines will remain the best form of providing >> telecommunication services for several years into the future. >> >> The ministry of communications (thanks to Dr. Ndemo) has done her bit by >> supporting the industry by introducing strict penalty for cable vandals. We >> need to do our part by encouraging community policing and ensuring that all >> cable vandals are identified, arrested and charged in court. >> >> TKL would love to have everyone on landlines, in fact TKL would be very >> happy to install additional landlines if we were to stop stealing them. In >> my view, it may not be very correct to believe that TKL employes are very >> incompetent and just too lazy to support the infrastructure which >> generates revenue for the company. >> >> We have identified a problem, and the problem is extremely unsustainable >> levels of cable theft than has been experienced in any part of the world >> before. We need to see people here generating ideas on how we can root out >> cable vandalism in our society. We need ideas on methods of providing >> infrastructure sustainability in our country. The academia, the industry >> and the society have roles to play to see a future of development into >> vision 2030, a future of honesty, a future devoid of business malpractices >> that have seen some organizations benefiting using in appropriate means by >> sabotaging others... >> >> TKL, our companies, our institutions and all our people need such ideas. >> This should be the focus.... >> >> Regards >> Philip >> >> On Fri, Jul 20, 2012 at 5:47 PM, Odhiambo Washington <odhiambo(a)gmail.com<mailto:[email protected]> >> > wrote: >> >>> >>> >>> On Fri, Jul 20, 2012 at 4:51 PM, Edith Adera <eadera(a)idrc.or.ke<mailto:[email protected]>> wrote: >>> >>>> Lister?s**** >>>> >>>> **** >>>> >>>> Does anyone know what?s going on at?is it Orange Telkom or Telkom >>>> Kenya? about landlines. When corporate lines go down it seems they are not >>>> being repaired, is this a sign of the ?death of landlines??**** >>>> >>>> **** >>>> >>>> Seriously need to understand what is going on? >>>> >>>> >>>> >>> >>> Personally, I think that unless someone has something special to carry >>> on top of the copper, then it's that time in life they drop the "landline". >>> There is nothing special about them. >>> It's also pretty easy these days for an organization to "change their >>> contact phone numbers" - by a simple change of "Our Contacts" on the >>> website, or a mailshot to their suppliers/clients. >>> >>> Sorry I did not answer your question directly, but TKL/Orange has been >>> working on redoing their cabling in many areas. Perhaps this is what is >>> affecting you. I understand how difficult it is to do business with Orange >>> when it comes to fixing problems. Their Customer Care still sux, and the >>> bureaucracy is still very much embedded. I resorted to walking to the >>> Exchange and seeking out the technicians in order to have my problems with >>> landlines addressed. Maybe you should do just that! >>> >>> >>> >>> -- >>> Best regards, >>> Odhiambo WASHINGTON, >>> Nairobi,KE >>> +254733744121<tel:%2B254733744121>/+254722743223<tel:%2B254722743223> >>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ >>> I can't hear you -- I'm using the scrambler. >>> >>> >>> _______________________________________________ >>> kictanet mailing list >>> kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> >>> https://lists.kictanet.or.ke/mailman/listinfo/kictanet >>> >>> Unsubscribe or change your options at >>> https://lists.kictanet.or.ke/mailman/options/kictanet/philip.adar%40gmail.c… >>> >>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform >>> for people and institutions interested and involved in ICT policy and >>> regulation. The network aims to act as a catalyst for reform in the ICT >>> sector in support of the national aim of ICT enabled growth and development. >>> >>> KICTANetiquette : Adhere to the same standards of acceptable behaviors >>> online that you follow in real life: respect people's times and bandwidth, >>> share knowledge, don't flame or abuse or personalize, respect privacy, do >>> not spam, do not market your wares or qualifications. >>> >> >> >> >> -- >> Regards >> >> Philip Adar >> >> > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121<tel:%2B254733744121>/+254722743223<tel:%2B254722743223> > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at > https://lists.kictanet.or.ke/mailman/options/kictanet/dmuthoni%40gmail.com > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform > for people and institutions interested and involved in ICT policy and > regulation. The network aims to act as a catalyst for reform in the ICT > sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors > online that you follow in real life: respect people's times and bandwidth, > share knowledge, don't flame or abuse or personalize, respect privacy, do > not spam, do not market your wares or qualifications. > -- Muthoni My Blog: http://rugongo.blogspot.com/ -------------------------------------------- Mahatma Gandhi once said:- First they ignore you, Then they laugh at you, Then they fight you, AND THEN YOU WIN!!! -------------- next part -------------- An HTML attachment was scrubbed... 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Since e-mail messages may not be reliable, France Telecom Group shall not be liable for any message if modified, changed or falsified. Additionally the recipient should ensure they are actually virus free. ############################################################################################################################################################################# _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke<mailto:[email protected]> https://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/dmuthoni%40gmail.com The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. -- Muthoni My Blog: http://rugongo.blogspot.com/ -------------------------------------------- Mahatma Gandhi once said:- First they ignore you, Then they laugh at you, Then they fight you, AND THEN YOU WIN!!! [http://www.orange-tkl.co.ke/images/banners/orange_money_email_footer.jpg] ________________________________ IMPORTANT. This e-mail message and any attachments are strictly confidential and may be protected by law. This message is intended only for the named recipient(s) above. If you have received this message in error, or are not the named recipient(s), please immediately notify the sender and delete this e-mail message. Any unauthorized view, usage or disclosure of this message is prohibited. 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The Death of Landlines?
by Edith Adera 22 Jul '12

22 Jul '12

Lister's Does anyone know what's going on at...is it Orange Telkom or Telkom Kenya? about landlines. When corporate lines go down it seems they are not being repaired, is this a sign of the "death of landlines"? Seriously need to understand what is going on? Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change and Water Program Agriculture and Environment International Development Research Centre Regional Office for Eastern and Southern Africa Liason House 2nd floor, State House Avenue, Nairobi, Kenya +254-20-2713160/1 | Fax: +254-20-2711063 | Mobile: +254-733-624345 eadera(a)idrc.ca | www.idrc.ca | www.crdi.ca

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