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Fw: [aisi-media-l] Announcement: 2011 Technology in Government in Africa (TIGA) Awards / Prix TIGA 2011 pour l’utilisation de la Technologie dans l’Administration en Afrique - Deadline for Applications: 28 February 2011
by Michael Ouma 20 Dec '10

20 Dec '10

Michael Ouma Journalist Kenya Tel:+254-725-537823 "Do not go where the path may lead, but go instead where there is no path and leave a trail," - Ralph Waldo Emerson --- On Wed, 12/1/10, Afework Temtime <atemtime(a)uneca.org> wrote: From: Afework Temtime <atemtime(a)uneca.org> Subject: [aisi-media-l] Announcement: 2011 Technology in Government in Africa (TIGA) Awards / Prix TIGA 2011 pour l’utilisation de la Technologie dans l’Administration en Afrique - Deadline for Applications: 28 February 2011 To: "Discussion List for African Media and Information Society" <aisi-media-l(a)dgroups.org> Date: Wednesday, December 1, 2010, 1:46 AM Announcement: 2011 Technology in Government in Africa (TIGA) Awards Deadline for Applications: 28 February 2011 The Economic Commission for Africa (ECA) and the Government of Finland are pleased to announce the SecondTechnology in Government in Africa (TIGA) Awards. Technology in Government in Africa (TIGA) Awards recognise African Governments’ effective use of ICTs for public service delivery as part of fulfilling ECA’s African Information Society Initiative (AISI) and the Government of Finland’s Development Cooperation Strategy on ICTs for development in Africa. The Awards goes to African Governments and institutions based on the continent that are engaged in initiating, developing, and implementing ICTs for public service contributing to the development of the Information Society in Africa. The aims are to: • Create greater awareness on the role of ICTs in the public services and the development process within the framework of the African Information Society Initiative (AISI); • Encourage African Governments and institutions to use ICTs for development in general and improved public/citizen’s services in particular; and • Motivate other African stakeholders in effective utilization of ICTs for citizen’s services. Started in 2007, this pioneering African programme will publicly recognise the innovation, excellence, and leadership in Africa’s public sector e-government development and its deployment. It is currently recognised as an honour to be nominated for the TIGA Awards, and a significant career achievement for the team members to be selected as an Award Winner. The first TIGA Awards recognised twelve innovative projects from nine countries, and the second,, which was organised in 2009 considered innovative projects from ten countries in recognition of achievements that led to changes in the use of ICTs in Government service delivery. The TIGA Award is intended to be a biennial event to honour African Governments and institutions. More information is available at: http://www.uneca.org/tiga XXXXXXXXXXXXXXXXX Annonce : Prix TIGA 2011 pour l’utilisation de la Technologie dans l’Administration en Afrique Date limite de candidature : le 28 février 2011 La Commission Economique pour l’Afrique et le Gouvernement de la Finlande ont le plaisir d’annoncer le troisième prix pour l’utilisation de la technologie dans l’administration en Afrique. Les prix pour l’utilisation de la Technologie dans l’Administration en Afrique visent à récompenser le travail des Etats Africains dans l’utilisation effective des Technologies de l’ Information et de la Communication (TIC) dans la délivrance des services publics mis en œuvre dans le cadre de l’Initiative pour la Société de l’Information en Afrique (AISI) de la CEA et de la Stratégie de la Coopération pour le Développement du Gouvernement de la Finlande. Les prix sont destinés aux Etats Africains et aux institutions basées en Afrique qui sont engagés dans la conception, le développement, et la mise en œuvre des programmes TIC pour les services publics et contribuant à la mise en œuvre de la Société de l’Information dans le continent. Les objectifs sont : • de susciter une plus grande conscience sur le rôle des TICs dans les services publics et le processus de développement dans le cadre de l’Initiative pour la Société de l’Information en Afrique (AISI) ; • d’encourager les Etats et les Institutions africaines à utiliser les TICs pour le développement en général et pour améliorer les services publics en particulier ; • d’influencer les autres acteurs africains à utiliser effectivement les TICs au service des citoyens. Initié en 2007 ce programme pionnier africain récompensera publiquement l’innovation, l’excellence et le leadership dans le développement du e-gouvernement (administration électronique) dans le secteur public en Afrique. La nomination aux Prix TIGA devrait être perçue comme un honneur et une réussite de carrière dans le secteur public pour les membres des équipes qui seront sélectionnées. Le Prix TIGA sera un événement qui se passera tous le deux ans pour honorer les Gouvernements et institutions africains . Pour plus d'information : http://www.uneca.org/tiga Visit web site | Reply to sender | Click here to unsubscribe The email is intended only for the recipients. The owners of the Dgroups cannot be held responsible for the contents of the email message.

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Re: [kictanet] [ke-internetusers] BPO and ITES a wider view of the opportunity
by Paul Kukubo ICT Board 20 Dec '10

20 Dec '10

Bernard Great comment. Not in any way put of sync with my conclusion. In fact a useful addition. Both free and open source as well as packaged license software approaches are important. The benefit of the big firms dependency is that our firms and individuals can get into the culture of operating on the basis of established and standardized business process. I acknowledge that this is a not and open source or closed source issue. However, it is beneficial to developers when they are structured and backed in deploying solutions. some local Venture capitalists suggest to us that if technology firms build solutions on top of more established global platforms like oracle, Microsoft, SAP etc they stand a better chance of demonstrating reduced risk profile, and therefore can be more attractive in getting funding. On the other hand we have successful open source IT development firms locally that have received investment from venture capitalists. The Kenya ICT Board interest is in developing a greater pool of businesses in ICT in order to create more jobs. Thanks for the feedback. Sent from my iPad On 20 Dec 2010, at 13:45, Bernard Owuor <bowuor(a)hotmail.com> wrote: > I came across this when perusing through my archived emails. > > I must confess that it's a joy to read such updates from a govt officials now and then. However, I am slightly alarmed at the drift of this particular brief. > > My questions are: > > - Since Open Source platform is not fronted by one specific vendor, how is it factored into this report, and how will it factor into govt thinking/strategy? > - Could it be that some of the "big" vendors became big by acquiring open-source competitors: eg Oracle acquiring Java & MySQL? > - Since such acquisitions will continue into the foreseeable future, it might be instructive to focus capacity building efforts upon specific generic technologies, as opposed to vendor products. > - What's the proportion of the value of Package applications to Web/Internet/Mobile Applications - and is this ratio substantive? The report focuses on package applications. > - Is it the best strategy to go head-on-head with India? Would such a strategy reflect an appreciation of our local "terrain" with regard to formulating a response to global software demand? > - > > There is no doubt that there is benefit in raising the population of Oracle DBAs, CCNAs etc. But even as we do so, we should not lose sight of the biggest prize of all - which is profitable innovation. Innovation is fostered by open standards and open-systems and unencumbered by (or overcomes?) vendor limitations. A population trained to think broadly, to translate technical innovations to useful products (or vice-versa) would be priceless. > > Christmas cheers. > > Bernard > > > > From: pkukubo(a)ict.go.ke > Date: Fri, 10 Dec 2010 17:42:56 +0300 > To: kictanet(a)lists.kictanet.or.ke; ke-internetusers(a)bdix.net > CC: > Subject: [ke-internetusers] BPO and ITES a wider view of the opportunity > > Listers > > Just leafing through an extract of the IDC's World Wide Software Forecast 2010-14 Summary report. www.idc.com > > The Worldwide Packaged Software Market was USD 273 Billiion in 2009. Made up of > Application development and deployment 64,575 Million USD > Applications 129,838 Million USD > Systems Infrastructure software 78,068 Million USD > Microsoft, IBM, Oracle, SAP, Symantec, HP, CA. EMC Adobe and Fujistu are the leading vendors. > > Conclusion from our reading this report: > Certain global company technologies dominate and the ability to develop and deploy solutions on top of these technologies can greatly enhance a country's overall ICT competitiveness. > Most global enterprises run some of their critical operations on the back of these. Indeed the biggest ICT projects in the private sector here relate to deployment of solutions. e.g in CRM at Safaricom and Kenya Airways, in ERP at EABL, BIDCO, SHELL, and indeed in Financial Management in Government. > The consultancy, project management and deployment of these platforms is a huge business opportunity. Indeed many shared services and outsourcing functions include supporting or using these platforms as part of wider business operation or process. Many successful ICT firms in Kenya are in this space. Some of the venture capitalists / and private equity managers in Kenya have asked us to encourage more ICT entrepreneurs to operate their businesses around established platforms.They would be willing to fund more Oracle or Cisco certified firms. > > As an example, Infosys the large technology services and outsourcing provider has 20,000 certified oracle consultants on their payroll according to their CEO speaking at this year's Oracle World in California. > > Part of any effort to develop a country's ICT sector includes aligning capacity building efforts to global demand. > > asante and Happy Jamhuri weekend. > > > Paul Kukubo > Chief Executive Officer, Kenya ICT Board > PO Box 27150 - 00100 > Nairobi, Kenya > > 12th Floor, Teleposta Towers Koinange Street > > Tel +254 20 2089061, +254 20 2211960 > Fax: +254 20 2211962 > website: www.ict.go.ke > local content project: www.tandaa.co.ke, www.facebook.com/tandaakenya > twitter:@tandaaKENYA > BPO Project: www. doitinkenya.co.ke > Digital Villages Project: www.pasha.co.ke > > > personal contacts > _______________ > > Cell: + 254 717 180001 > > > skype: kukubopaul > googletalk: pkukubo > personal blog: www.paulkukubo.co.ke > personal twitter: @pkukubo > > > ____________________ > Vision: Kenya becomes a top ten global ICT hub > > Mission: To champion and actively enable Kenya to adopt and exploit ICT, through promotion of partnerships, investments and infrastructure growth for socio economic enrichment > > _______________________________________________ ke-internetusers mailing list ke-internetusers(a)bdix.net http://www.bdix.net/mailman/listinfo/ke-internetusers

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Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade
by Betty Mwangi 20 Dec '10

20 Dec '10

Yes good point - in the road map we plan to offer a statement solution off the phone which you can then e mail or print off Thanks for the feedback Rgds BlackBerry® powered by Safaricom ________________________________ From: muriuki mureithi To: Betty Mwangi Cc: kictanet(a)lists.kictanet.or.ke Sent: Mon Dec 20 15:46:00 2010 Subject: RE: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Thanks Betty When I pay for a service using mpesa , I would like to get something that shows payment – our accountants need a paper print out It is not possible to be it from mpesa system cheers Muriuki Mureithi What can u do to promote world peace? Go home and love your family. -Mother Teresa From: Betty Mwangi [mailto:[email protected]] Sent: 20 December 2010 13:39 To: mureithi(a)summitstrategies.co.ke Cc: kictanet(a)lists.kictanet.or.ke Subject: Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Please qualify what you mean by transaction print outs? Thanks and rgds BlackBerry® powered by Safaricom ________________________________ From: muriuki mureithi To: Betty Mwangi Cc: kictanet(a)lists.kictanet.or.ke Sent: Mon Dec 20 11:08:41 2010 Subject: RE: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Betty Can you give us a sense of when print-out of transactions can be possible - lack of printouts reduce the aura of mpesa to informality yet the direction you are heading is increasingly formal transactions. we need a trail cheers Muriuki Mureithi What can u do to promote world peace? Go home and love your family. -Mother Teresa From: kictanet-bounces+mureithi=summitstrategies.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke] On Behalf Of Betty Mwangi Sent: 19 December 2010 17:25 To: mureithi(a)summitstrategies.co.ke Cc: kictanet(a)lists.kictanet.or.ke Subject: Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Preston Thanks for your mail. There was a technical fault on Tuesday and Wednesday last week that resulted in delays with SMS confirmations and in some cases no confirmation at all. However, there was a process initiated to ensure completion of all such cases and customers and agents were advised of the completion so that transactions could be processed successfully. The fault is now resolved. We apologise for the inconvenience and assure customers that their funds are safe. Indeed we are under close oversight by CBK which we welcome. Please do not hesitate to contact me if you experience any further problems. As safaricom we are committed to ensuring that we meet and respond to customer needs - indeed the platform upgrade that we performed was of huge magnitude and you shall see the benefits as we continue to respond to more of your feedback. Today you will see that we have increased the bands so that you can now send up to 140000 ksh per day (max 70000ksh per transaction) and you can now hold up to 100000ksh in your MPESA e value account - doubled from previous. We have also enabled a minimum deposit, transfer and withdrawal amount of Ksh 50 ...more to come. Thank you for your feedback and thank you for staying with the better option. Best rgds Betty Mwangi-Thuo Chief Officer - New Products Safaricom ltd BlackBerry® powered by Safaricom ________________________________ From: kictanet-bounces+bmwangi1=safaricom.co.ke(a)lists.kictanet.or.ke To: Betty Mwangi Cc: KICTAnet ICT Policy Discussions Sent: Sat Dec 18 09:38:26 2010 Subject: [kictanet] Safaricom Challenges on M-Pesa after Upgrade The current challenges consumers are going thru on the M-Pesa after upgrade seem not to have been shared with the consumers. Can the CEO of Safaricom explain what is going on. There are delays on money sent. I sent money and only received the message after six hours. The recepient never received any message. There are cases where the recipient does not receive a message although the money is there they cannot withdraw. Can Safaricom explain how many cases of this nature have been experienced and what are the security implications? Preston Odera Executive Director K-Ninety East Africa Limited Tel +254 20 3544352 Note: All emails sent from Safaricom Limited are subject to Safaricoms Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ Note: All emails sent from Safaricom Limited are subject to Safaricoms Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################

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Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade
by Betty Mwangi 20 Dec '10

20 Dec '10

Thanks and noted In the interim mini statements are available from our retail centers Rgds BlackBerry® powered by Safaricom ________________________________ From: Emmanuel Khisa To: Betty Mwangi Cc: oloo.khisa(a)gmail.com ; kictanet(a)lists.kictanet.or.ke Sent: Mon Dec 20 15:12:10 2010 Subject: Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Hi Betty, I would imagine the issue with Mpesa (read Printouts) especially where evidence is required has been lack of a paper-based receipting system. In my previous deployments as a corporate payment method, I have encountered customers especially rural based ones who are very averse to paperless transaction and from time to time demand evidence in way of receipt. This can be overcome overtime through education that transaction code works just fine as an evidence. If a receipt can be provided it would be even better. Rgds, Emmanuel On Mon, Dec 20, 2010 at 1:39 PM, Betty Mwangi <bmwangi1(a)safaricom.co.ke> wrote: Please qualify what you mean by transaction print outs? Thanks and rgds BlackBerry® powered by Safaricom ________________________________ From: muriuki mureithi To: Betty Mwangi Cc: kictanet(a)lists.kictanet.or.ke Sent: Mon Dec 20 11:08:41 2010 Subject: RE: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Betty Can you give us a sense of when print-out of transactions can be possible - lack of printouts reduce the aura of mpesa to informality yet the direction you are heading is increasingly formal transactions. we need a trail cheers Muriuki Mureithi What can u do to promote world peace? Go home and love your family. -Mother Teresa From: kictanet-bounces+mureithi=summitstrategies.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi <mailto:kictanet-bounces%2Bmureithi> =summitstrategies.co.ke(a)lists.kictanet.or.ke] On Behalf Of Betty Mwangi Sent: 19 December 2010 17:25 To: mureithi(a)summitstrategies.co.ke Cc: kictanet(a)lists.kictanet.or.ke Subject: Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Preston Thanks for your mail. There was a technical fault on Tuesday and Wednesday last week that resulted in delays with SMS confirmations and in some cases no confirmation at all. However, there was a process initiated to ensure completion of all such cases and customers and agents were advised of the completion so that transactions could be processed successfully. The fault is now resolved. We apologise for the inconvenience and assure customers that their funds are safe. Indeed we are under close oversight by CBK which we welcome. Please do not hesitate to contact me if you experience any further problems. As safaricom we are committed to ensuring that we meet and respond to customer needs - indeed the platform upgrade that we performed was of huge magnitude and you shall see the benefits as we continue to respond to more of your feedback. Today you will see that we have increased the bands so that you can now send up to 140000 ksh per day (max 70000ksh per transaction) and you can now hold up to 100000ksh in your MPESA e value account - doubled from previous. We have also enabled a minimum deposit, transfer and withdrawal amount of Ksh 50 ...more to come. Thank you for your feedback and thank you for staying with the better option. Best rgds Betty Mwangi-Thuo Chief Officer - New Products Safaricom ltd BlackBerry® powered by Safaricom ________________________________ From: kictanet-bounces+bmwangi1=safaricom.co.ke(a)lists.kictanet.or.ke To: Betty Mwangi Cc: KICTAnet ICT Policy Discussions Sent: Sat Dec 18 09:38:26 2010 Subject: [kictanet] Safaricom Challenges on M-Pesa after Upgrade The current challenges consumers are going thru on the M-Pesa after upgrade seem not to have been shared with the consumers. Can the CEO of Safaricom explain what is going on. There are delays on money sent. I sent money and only received the message after six hours. The recepient never received any message. There are cases where the recipient does not receive a message although the money is there they cannot withdraw. Can Safaricom explain how many cases of this nature have been experienced and what are the security implications? Preston Odera Executive Director K-Ninety East Africa Limited Tel +254 20 3544352 Note: All emails sent from Safaricom Limited are subject to Safaricoms Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ Image removed by sender. Note: All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: oloo.khisa(a)gmail.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/oloo.khisa%40gmail.com -- Oloo Khisa P.O. Box 24324-00100 Nairobi 0721321086/0734321086 http://ke.linkedin.com/in/olookhisa ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################

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Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade
by Betty Mwangi 20 Dec '10

20 Dec '10

Please qualify what you mean by transaction print outs? Thanks and rgds BlackBerry® powered by Safaricom ________________________________ From: muriuki mureithi To: Betty Mwangi Cc: kictanet(a)lists.kictanet.or.ke Sent: Mon Dec 20 11:08:41 2010 Subject: RE: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Betty Can you give us a sense of when print-out of transactions can be possible - lack of printouts reduce the aura of mpesa to informality yet the direction you are heading is increasingly formal transactions. we need a trail cheers Muriuki Mureithi What can u do to promote world peace? Go home and love your family. -Mother Teresa From: kictanet-bounces+mureithi=summitstrategies.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke] On Behalf Of Betty Mwangi Sent: 19 December 2010 17:25 To: mureithi(a)summitstrategies.co.ke Cc: kictanet(a)lists.kictanet.or.ke Subject: Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade Preston Thanks for your mail. There was a technical fault on Tuesday and Wednesday last week that resulted in delays with SMS confirmations and in some cases no confirmation at all. However, there was a process initiated to ensure completion of all such cases and customers and agents were advised of the completion so that transactions could be processed successfully. The fault is now resolved. We apologise for the inconvenience and assure customers that their funds are safe. Indeed we are under close oversight by CBK which we welcome. Please do not hesitate to contact me if you experience any further problems. As safaricom we are committed to ensuring that we meet and respond to customer needs - indeed the platform upgrade that we performed was of huge magnitude and you shall see the benefits as we continue to respond to more of your feedback. Today you will see that we have increased the bands so that you can now send up to 140000 ksh per day (max 70000ksh per transaction) and you can now hold up to 100000ksh in your MPESA e value account - doubled from previous. We have also enabled a minimum deposit, transfer and withdrawal amount of Ksh 50 ...more to come. Thank you for your feedback and thank you for staying with the better option. Best rgds Betty Mwangi-Thuo Chief Officer - New Products Safaricom ltd BlackBerry® powered by Safaricom ________________________________ From: kictanet-bounces+bmwangi1=safaricom.co.ke(a)lists.kictanet.or.ke To: Betty Mwangi Cc: KICTAnet ICT Policy Discussions Sent: Sat Dec 18 09:38:26 2010 Subject: [kictanet] Safaricom Challenges on M-Pesa after Upgrade The current challenges consumers are going thru on the M-Pesa after upgrade seem not to have been shared with the consumers. Can the CEO of Safaricom explain what is going on. There are delays on money sent. I sent money and only received the message after six hours. The recepient never received any message. There are cases where the recipient does not receive a message although the money is there they cannot withdraw. Can Safaricom explain how many cases of this nature have been experienced and what are the security implications? Preston Odera Executive Director K-Ninety East Africa Limited Tel +254 20 3544352 Note: All emails sent from Safaricom Limited are subject to Safaricoms Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################

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looking back - over my shoulder - 2010
by muriuki mureithi 20 Dec '10

20 Dec '10

Hi Listers Within a few days , 2010, will be history........ gone into our history But I believe the year was not in vain for the ICT sector in Kenya, - there are some indelible memories of actions, events , personalities, institutions that shaped the sector positively and or negatively ... Listers, let's take a moment to look back and reflect --- 1. WHAT do you think changed the ICT terrain and changed the lives of Kenyans, mainstreamed ICTs, put Kenya proudly on the global map 2. WHO was the that person/institution/corporate in your view that ICT fraternity should honour for the great deeds that changed the ICT sector and the larger national economy and perhaps global Please share your thoughts in the list within the next two days in a paragraph explaining your choice Very best regards Muriuki Mureithi What can u do to promote world peace? Go home and love your family. -Mother Teresa -------------------------------------------------------- cid:[email protected] Landmark Plaza 13th flr Argwings Kodhek Rd -Opp Nairobi Hospital P O Box 62454 - 00200 Nairobi Kenya tel + 254 20 3673925/2637177 Cell+254 701 016555 <mailto:[email protected]> info(a)summitstrategies.co.ke <http://www.summitstrategies.co.ke/> www.summitstrategies.co.ke Personal Cell +254 722 520090 <mailto:[email protected]> mureithi(a)summitstrategies.co.ke skype; muriukimureithi

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Re: [kictanet] Safaricom Challenges on M-Pesa after Upgrade
by Betty Mwangi 20 Dec '10

20 Dec '10

Preston Thanks for your mail. There was a technical fault on Tuesday and Wednesday last week that resulted in delays with SMS confirmations and in some cases no confirmation at all. However, there was a process initiated to ensure completion of all such cases and customers and agents were advised of the completion so that transactions could be processed successfully. The fault is now resolved. We apologise for the inconvenience and assure customers that their funds are safe. Indeed we are under close oversight by CBK which we welcome. Please do not hesitate to contact me if you experience any further problems. As safaricom we are committed to ensuring that we meet and respond to customer needs - indeed the platform upgrade that we performed was of huge magnitude and you shall see the benefits as we continue to respond to more of your feedback. Today you will see that we have increased the bands so that you can now send up to 140000 ksh per day (max 70000ksh per transaction) and you can now hold up to 100000ksh in your MPESA e value account - doubled from previous. We have also enabled a minimum deposit, transfer and withdrawal amount of Ksh 50 ...more to come. Thank you for your feedback and thank you for staying with the better option. Best rgds Betty Mwangi-Thuo Chief Officer - New Products Safaricom ltd BlackBerry® powered by Safaricom ________________________________ From: kictanet-bounces+bmwangi1=safaricom.co.ke(a)lists.kictanet.or.ke To: Betty Mwangi Cc: KICTAnet ICT Policy Discussions Sent: Sat Dec 18 09:38:26 2010 Subject: [kictanet] Safaricom Challenges on M-Pesa after Upgrade The current challenges consumers are going thru on the M-Pesa after upgrade seem not to have been shared with the consumers. Can the CEO of Safaricom explain what is going on. There are delays on money sent. I sent money and only received the message after six hours. The recepient never received any message. There are cases where the recipient does not receive a message although the money is there they cannot withdraw. Can Safaricom explain how many cases of this nature have been experienced and what are the security implications? Preston Odera Executive Director K-Ninety East Africa Limited Tel +254 20 3544352 ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################

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Re: [kictanet] Safaricom data bundles
by Betty Mwangi 20 Dec '10

20 Dec '10

Joe well noted and we shall take into account as part of the improvement process Thanks for the feedback - very much appreciated Rgds Betty BlackBerry® powered by Safaricom ________________________________ From: Joseph Mucheru To: Betty Mwangi Cc: mucheru(a)google.com ; kictanet(a)lists.kictanet.or.ke Sent: Sat Dec 18 04:06:11 2010 Subject: Re: [kictanet] Safaricom data bundles Betty, One more thing, data bundles are not considered cash if topped up using another postpaid line. This means every 3 months I have to send airtime to my iPad and 3G routers, airtime I never use since they are data only devices. There is usually no warning or error message. Service just stops working even though you have plenty of data bundle remaining. The line is considered inactive if you do not buy airtime in 90 days. I find it convenient to have one bill and so I use the post paid ussd *200# services to top-up my pre-paid data lines. The data bundle process for postpaid lines in devices like iPads is a nightmare if you want to take advantage of the many options & special offers and bundles. You must send requests from the device. Please rectify this as you process the other requests. It will go a long way. Thanks -- Joe Mucheru Regional Lead, Sub-Saharan Africa Google Africa On Dec 17, 2010, at 10:28 AM, Betty Mwangi <bmwangi1(a)safaricom.co.ke> wrote: Thanks Washington On your iSsue with Bonga I believe a member of my team is in touch to investigate the problem you are experiencing so that we can sort this out Rgds BlackBerryÂ® powered by Safaricom ________________________________ From: Odhiambo Washington To: Betty Mwangi Cc: kictanet(a)lists.kictanet.or.ke Sent: Fri Dec 17 09:04:18 2010 Subject: Re: [kictanet] Safaricom data bundles On Fri, Dec 17, 2010 at 8:34 AM, Betty Mwangi < <mailto:[email protected]> bmwangi1(a)safaricom.co.ke> wrote: Robert Thanks for your comments and the inconvenience is highly regretted. I assure you you are not peculiar in any way and as a matter of fact Safaricom will be availing an on line top up service for data early in the New Year that Will assist with situations similar to yours. We assure you of our committment to continue to ensure that we meet customers needs. Hi Betty, Such a solution will be very welcome, especially in the face of the many "sonkos" brandishing iPads. At the moment the process of buying a bundle for an iPad user is hell, thanks to the microsim. That you have to face a process of powering down the iPad, removing the microsim, place on a holder, get someÂ phone to be powered down to take the "sim", load credit, buy data via sms, wait for confirmation, then follow the reverse of this process.... You just see the hassle that product will save many from! PS: In the meantime, would you be kind enough to mobilize "the team" to revive Bonga points query/redemption system? It's been down for a while. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!! Note: All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ <http://www.safaricom.co.ke/fileadmin/resources/downloads/SafBanner.gif> _______________________________________________ kictanet mailing list kictanet(a)lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: <mailto:[email protected]> mucheru(a)google.com Unsubscribe or change your options at <http://lists.kictanet.or.ke/mailman/options/kictanet/mucheru%40google.com> http://lists.kictanet.or.ke/mailman/options/kictanet/mucheru%40google.com ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################

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APC is hiring: Project coordinator, “Internet rights are human rights”
by Alice Munyua 19 Dec '10

19 Dec '10

Please pass on to anyone you think might be interested.. -------- Original Message -------- APC is hiring: Project coordinator, “Internet rights are human rights” The successful candidate will join the APC policy programme to lead APC’s human rights and internet rights work through coordination of our “Internet rights are human rights” project. The candidate will have a strong background in the human rights and internet policy fields and have significant expertise in advocacy, capacity building and strategic communications. This is a full-time senior project manager position key to APC as we seek to strengthen our position internationally in the area of human rights in the context of the internet and information and communication policy. The project coordinator will: A) Coordinate the overall implementation of the project “Internet rights are human rights: Monitoring and defending freedom of expression and association on the internet”. Deliverables include: - in-depth research and analysis of the trends, violations and impacts on freedom of expression on the internet at national levels; - development of various information products, awareness raising and global and national policy advocacy in specialised spaces and processes; - building capacity and support for rights defenders (particulary women's human rights defenders); - building sustainable networks of human rights defence advocates; - designing and implementing a campaign that promote understanding of 'internet rights' as human rights and the importance of the internet as a tool for furthering human rights B) Manage and supervise contracts with project partners. C) Manage and supervise the “Internet rights are human rights” project team. D) Provide strategic vision and leadership for developing and implementing APC´s human rights and internet rights advocacy and campaigning, capacity building, networking and partnership building, and communication strategies in partnership with APC team. E) Represent the APC and build strategic partnerships in the field. This includes frequent international travel. F) Participate actively in the APC staff team and with members. The person we are looking for will have: - Extensive knowledge of human rights and internet policy and regulations - Sound academic qualifications in a related area - Experience in policy advocacy work in this area - Enthusiasm for networking and be an inclusive network builder - The ability to plan and think strategically - Experience in project management (at least three years) including people and budget management - Experience and background in civil society networking  - Knowledge and contacts with human rights organisations, human rights defenders, democracy activists and internet rights activists is an advantage  Other requirements: - Excellent English writing and oral communication skills, including public speaking experience - Good writing skills and experience in writing reports  - Able to work in a team and under pressure - Able to work independently and to manage people mainly via online communications - Willing to travel frequently  - Competent computer and internet skills and experience in working in an online environment - Ability to communicate in Spanish and/or French is a distinct advantage   Remuneration and duration of contract: This is a full time contract for an initial twelve-month period (renewable depending on performance and availability of funding). Remuneration is based on APC’s salary scale for the position for a high-level project manager. Short-listed candidates will receive specific information on the salary range on request. Location: The incumbent can work from anywhere in the world provided they have excellent internet access. APC provides an equipment allowance but require staff to use their own computers. Extensive international and regional travel will be required. APC is a truly virtual organisation and does not have a physical headquarters. We do our work online. For this position we particularly encourage candidates from the global South. How to apply:  Please send a CV and a covering letter in English that illustrates your interest in the position. You should include the following information: - Your experience with human rights and/or internet rights  - Your experience in advocacy and capacity building - Your experience in networking and partnership building - Your experience in designing, developing and leading campaigns targeting diverse constituencies - Your background in project management and team coordination, specifically in an international and/or online context - Your experience or expectations around building the capacity of activists for whom sometimes the subject area will be relatively new - Your experience around building interaction between human rights actors and actors involved in the access and use of internet for social justice and development - Your ICT policy experience - Your computer skills  - Where you live - Languages you speak and write - Other information you think might be of importance to our assessment of your application - Three references: names, relationship, contact details; at least one of these should be related to project or campaign that you have managed.   Please send this information via email with ‘Internet rights are human rights project coordinator’ in the subject line to: jobs(a)apc.org <mailto:[email protected]> by January 14 2011. Please note only short-listed candidates will be contacted.

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US screening new gTLD applicants against US laws
by Alice Munyua 19 Dec '10

19 Dec '10

Dear all, More concerns from the Africa ICANN community on the new gTLD guidebook. best alice ---------------------- Dear AfrICANN's Please read Khaled Fattal's honourable submission at http://forum.icann.org/lists/5gtld-guide/pdfIIMoPfVdQj.pdf and see what an important and disturbing development the "final" new gTLD Draft Applicant Guidebook gives us. I must admit that while I was bogged down to the ccNSO and its council's business in Cartagena, this important matter escaped my attention. What is Africa's response to the DAG full granting the US government a right to screen new gTLD applicants against the US (probably more supreme) laws? I really think we can expect non-US people starting to push for alternative DNS root seeing the current DNS is US' and US' alone! So if you're not a US applicant and are from a country the US government considers to be terrorist, then forget about getting your new gTLD! This is what this exactly mean, While I've been usually reserved regarding the ITU advances towards the DNS, if ICANN continues to be a US govt entity as it is doing right now (even when ICANN is supposed to move away from this reality through the Affirmation), then who can blame the ITU or even other "Internet rebels" (or should we not call them "Internet freedom fighters") who have come up with alternative DNSes! I hope subscribers to this list will make their governments aware of this important matter (I believe some already have done so) and that our governments and the AU will not disappoint in withstanding the US monopoly of the currently dominant DNS. It must be fair to expect African governments to express their position even before the ICANN board meets GAC in February 2011. And I hope we won't hear another view that ICANN needs to first build our capacity before we can respond to this straight-forward nonsense from the ICANN DAG. Regards, *Vika Mpisane* ZADNA +27 11 275 0082

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