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The dynamics of mobile operator-subsidized laptops
by alice 01 May '08

01 May '08

* http://www.arcchart.com/blueprint/show.asp?id=462 The dynamics of mobile operator-subsidized laptops *printer friendly articles <http://www.arcchart.com/blueprint/print.asp?id=462> 2 Apr 2008 /by: Matt Lewis/ *Last weekend, a friend was showing off his shining new laptop – an HP machine with Intel processor, 1GB of memory, DVD burner and a large 15.4” display. Not amazing specs, but it had an amazing price – it was free! After checking to see if the serial number had been filed off, I learnt the laptop was free from AOL UK, which is now owned by the Carphone Warehouse. The broadband provider has a promotion which bundles 8Mbps broadband with unlimited local and international calls for $50 a month. Oh, and they throw in a free HP laptop as well. What’s the catch? Well, there isn’t really much of one. The deal locks the customer into a two-year contact: a prison sentence for someone like me, but manageable for a typical consumer, particularly one that doesn’t already own a PC or is looking to upgrade their old one, as was the case with my friend.* Giving away a free laptop allows a broadband service provider to achieve three key objectives in a developed market like the UK, which is highly competitive and where household internet penetration is flat-lining. Firstly, it provides a differentiated service offering, distracting consumer attention away from the price versus speed comparison. Secondly, it opens up a new constituency of consumers who have a desire for internet access but for whom the affordability of a PC is beyond their means. Finally, a free laptop sweetens the two-year contact, making consumers more willing to lock themselves into an operator for such a long period of time. Wholesale, I estimate the laptop probably costs AOL about $550. The operator will amortise that over the two-year period, but is unlikely to be making any margins from the laptop itself, especially when the associated distribution and logistics costs are taken into consideration. As a bundled offering, margins will come from the plain vanilla broadband and VoIP telephone services. However, as the terminal provider, unlike its competitors, AOL is in a position to pack the laptop full of content, features and services which has the potential to take their customers’ monthly ARPU well over the $50 mark. If these economics sound vaguely familiar, they certainly should. The terminal-subsidy-content-and-services-premium model is an established aspect of the mobile phone industry. As newer, more powerful and feature-rich handsets have come to market, operators proved willing subsidizers (often down to zero dollars) in order to proliferate these devices across their subscribers base in the hope of reaping bigger rewards from the take-up of premium services. From last year, laptops started shipping with embedded mobile broadband modules –initially for EV-DO networks and subsequently for HSPA. Now, all the big laptop vendors have mobile broadband devices on their roadmaps and many will be shipping products in 2008. Apart from this, the industry has seen a jump in the take-up of 3G data-cards (primarily used with laptops) on the back of aggressive promotional activity over the last 12 months from mobile operators – particularly those in Europe. It is now possible to get a USB data-card and 3G broadband for less than $20 a month, with an 18 month lock-in. By now I’m sure you see where I’m going with this. Now that laptops are becoming mobile broadband enabled, does it make sense for cellular operators to start subsidising the cost of the laptops as they are already doing with handsets, and as some fixed broadband operators, like AOL, have started doing? On one hand, the raw economics make sense. For example, the wholesale cost of a Nokia N-series devices or a high-end Samsung phone is higher than most basic laptop models. There is also more opportunity to pass on support costs to the laptop vendor, something not possible with handsets. From the end-user’s perspective, a laptop destined for home use will have its value spread across all family members (unlike a phone which is only used by one person), augmenting the perceived value and increasing the potential for lock-in periods of longer than 18 months. The opportunity for service bundling which includes laptop, handset, broadband and voice is also compelling. However, while all this is a powerful service differentiator for a mobile operator trying to grab consumer mindshare in a market where all operators have identical network capabilities, the ability to boost ARPU through a subsidised laptop offering is more challenging and will only be achievable by certain cellular providers. Going back to the Nokia N-series phone; an operator will be inclined to generously subsidise such a device since the multimedia (music, video, camera etc.) and navigation features mean a user is more likely to consume data and premium content. The same cannot be said for a notebook unless the operator, like AOL, has a portfolio of online collateral which it can channel the laptop user towards. A few mobile operators do have such collateral – Orange is perhaps the best example and has resulted from the France Telecom ownership of the pan-European Wanadoo ISP which has now been completely re-branded as Orange. It will be interesting to see how the operator laptop subsidy plays out. T-Mobile toyed with such an offering last year in Germany, and discussions with two other mobile carriers show they’re not averse to such a concept. One scenario is that mobile operators which also have an ISP business in a local market (e.g. Deutsche Telekom/T-Mobile in Germany, Orange in France and the UK, Telefonica in Spain and TIM in Italy) adopt the laptop-subsidy model primarily to keep their ISP business competitive. However, as a result, competing mobile operators may feel compelled to offer a similar laptop-subsidy package to remain competitive. Such an eventuality would speed the day when consumers no longer pay – or expect to pay - for any of their terminal devices, be it a set-top box, WiMAX router, laptop, mobile phone or gaming console.

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Kenya IXP reduces connectivity costs, Internet speeds
by Rebecca Wanjiku 30 Apr '08

30 Apr '08

Kenya IXP reduces connectivity costs, Internet speeds The cost of Internet connectivity in Kenya has been significantly reduced and speeds have improved since 2000 when the Kenya Internet Exchange Point (KIXP) was set up, according to a Wananchi Online executive. KIXP acts as a junction between multiple points of Internet presence. Local peers are able to directly connect to each other to exchange local Internet traffic. "About 20 to 30 percent of most ISP's traffic could be classified as 'local' within Kenya. Mostly, this might be e-mail traffic. International bandwidth costs about $5,000 per megabyte and the local megabyte costs about $500-1,000 -- it is a significant change," said Riyaz Bachani, chief technical officer of Wananchi. http://computerworld.co.ke/articles/2008/04/29/kenya-ixp-reduces-connectivi… Tel. 254 720 318 925 blog:http://beckyit.blogspot.com/ --------------------------------- Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now.

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Account Manager
by Moses Kemibaro 30 Apr '08

30 Apr '08

Dotsavvy is looking to recruit an Account Manager to assume responsibility of managing service delivery to our clients as well as identifying new business opportunities. This position will entail the following responsibilities. - Acting as a principle business contact to a selection of our clients. - Taking ownership of client relationships - Responsible for identifying opportunities within client accounts sto improve customer service and minimize cost - Project co-ordination The skills required to be successful in the Account Manager position include the following: - Strong communication and influencing skills along with the ability to drive and co-ordinate projects. - Account management experience is essential - Direct operational experience within a ICT and/or marketing environment. - Flair for ICT and excellent presentation skills - Service orientation with a natural instinct to take ownership - 2+ years in operational and client management experience - Preferably Degree/Diploma level education (Equivalent as a result of work experience can be considered adequate). If you meet these criteria, kindly send your CV to jobs(a)dotsavvyafrica.com. The deadline for applications is 15th May 2008. ---

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Business Developer
by Moses Kemibaro 30 Apr '08

30 Apr '08

Dotsavvy is looking to recruit a Business Developer to assume the responsibility of generating new business for our offerings. This position will entail the following: - Generate new business for existing and prospective clients. - Identifying and developing opportunities. - Take part in varied, stimulating and challenging projects throughout East Africa - Work as part of an elite Business Development team - Be self motivated and a first class communicator with a professional and articulate manner. The key skills and experience required for the role of Business Developer include: - 2+ years sales and marketing experience. - University Degree or Diploma Level Education (or the equivalent in work experience) - Excellent sales skills, including experience of establishing need, objection handling, negotiation, closing - Superior proposal writing skills and the ability to make compelling business presentations. - A tenacious and organized approach to business development tasks. - Proven ability to build business relationships - Proven track record of working within a target driven environment and achieving these targets consistently - Commercial acumen - ICT literate. If you meet these criteria, kindly send your CV to jobs(a)dotsavvyafrica.com for consideration. The deadline for applications is 15th May 2008

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Graphic Designer
by Moses Kemibaro 30 Apr '08

30 Apr '08

A great opportunity has arisen for a Graphic Designer at Dotsavvy. You should have a good portfolio demonstrating creative flair. This should show examples of the following: . Excellent Layout and Typographical Skills . Interactive Flash Design . Corporate Design . Commercial Design The candidate would work within the production team covering a wide range of day to day activities. . Ability to articulate and communicate to client's creative concepts effectively and passionately . Take primary responsibility for the development of design solutions in response to client briefs . The ability to juggle a number of projects at one time whilst offering support and advice to the rest of the design team . Liaise with all in-house staff to ensure that the best possible design solutions are offered . Take part in client meetings and conference calls offering advice and solutions . Create innovative and exciting design solutions and have an eye for detail with excellent conceptual skills Of the above points, the following two are key: . Ability to articulate and communicate to client's creative concepts effectively and passionately . Create innovative and exciting design solutions and have an eye for detail with excellent conceptual skills As well as: . Outstanding conceptual and creative designer (High level) . Excellent Flash, Photoshop, After Effects skills . Minimum 2+ years industry experience . Be able to demonstrate a strong and varied portfolio of work . Mature, level headed, honest and hard working Qualifications: A degree/qualification in Graphic Design/Multimedia, or Graphic Design related subject will help, but is not essential. It is essential that candidates are able to demonstrate their creative, innovative abilities through an online portfolio. Links to previous websites that have been designed or worked on must be included. Drawing/illustration/photographic/video/audio skills would be advantageous as well as the ability to create written concepts. General Requirements: The successful candidate should be self-motivated, enthusiastic, have experience in working to deadlines and willing to learn in order to progress within the organisation. Good communication skills and the ability to work in a team are essential. If you meet these criteria, kindly send your CV to jobs@dotsavvyafrica,com for consideration. The closing date for applications is 15th May 2008.

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[Fwd: [APC Forum] Wireless Technology for Social Change: Trends in NGO Mobile Use]
by alice 30 Apr '08

30 Apr '08

Apologies for cross-posting! We are pleased to announce the release of a new report on Wireless Technology for Social Change: Trends in NGO Mobile Use - http://mobileactive.org/wireless-technology-social-change-trends-ngo-mobile… Mobile technology is transforming the way advocacy, development and relief organizations accomplish their institutional missions. This is nothing news to readers of MobileActive.org, of course! The recent report Wireless Technology for Social Change: Trends in NGO Mobile Use, released today by the United Nations Foundation and The Vodafone Group Foundation, brings this point home. Wireless Technology for Social Change: Trends in NGO Mobile Use was written by Sheila Kinkade (ShareIdea.org) and myself, and commissioned by the United Nations Foundation-Vodafone Group Foundation Technology Partnership. The report examines emerging trends in “mobile activism” by looking at 11 case studies of groups active in the areas of public health, humanitarian assistance and environmental conservation. The link again: http://mobileactive.org/wireless-technology-social-change-trends-ngo-mobile…. Please feel free to pass on to other interested parties, and thanks! Best, Katrin Katrin Verclas Co-Founder and Editor MobileActive.org katrin(a)mobileactive.org <mailto:katrin@mobileactive.org> + 1 413 687 9877 MobileActive.org: A global resource for people using mobile phones for social impact. ======================================= APC Forum is a meeting place for the APC community - people and institutions who are or have been involved in collaboration with APC, and share the APC vision - a world in which all people have easy, equal and affordable access to the creative potential of information and communication technologies (ICTs) to improve their lives and create more democratic and egalitarian societies. _______________________________________________ apc.forum mailing list apc.forum(a)lists.apc.org http://lists.apc.org/cgi-bin/mailman/listinfo/apc.forum

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Kenya works on training information security managers
by Rebecca Wanjiku 29 Apr '08

29 Apr '08

Kenya works on training information security managers Lack of training institutions for information security management has made IT investment expensive for many organizations in Kenya. http://computerworld.co.ke/articles/2008/04/28/kenya-works-training-informa… Tel. 254 720 318 925 blog:http://beckyit.blogspot.com/ --------------------------------- Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now.

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[Fwd: [Fibre-for-africa] As SAT-3 Opens Up, Neotel Makes Its Move]
by alice 28 Apr '08

28 Apr '08

Michael Malakata , IDG News Service Wednesday, April 23, 2008 2:10 PM PDT Now that the SAT-3 undersea cable has opened up to competition, with South African communications network operator Neotel gaining access to the network, industry insiders hope that prices will come down. Neotel's access to the cable means that consumers have a wider choice of operators, which could lead to lower prices for international calls. Since 2002, cable consortium members with landing points had an effective monopoly on providing cable bandwidth in their own countries and to countries without landing points. As a result, the cost of bandwidth remained high. Neotel, however, will be offering bandwidth between South Africa and the U.K., without having to touch the Telkom S.A. network. Local landing rights to the cable were held exclusively by Telkom, a South African government-owned provider, allowing the company to operate the cable as a monopoly. The South African government and other African countries where the cable had landing points had control over who got direct access to SAT-3 cable system. Neotel Chief Technology Officer Angus Hay said Neotel gained access to the cable last week, enabling the company to carry international voice and data traffic to London at competitive prices and giving consumers a choice of operators. SAT-3 cable links South Africa to Portugal, Spain, India, Malaysia, and West Africa including Nigeria, Cameroon, Angola and Senegal. South African Minister of Communication Ivy Matsepe-Casaburri declared last year the termination of all exclusive provisions contained in SAT-3 agreements. Neotel's Hay said, meanwhile, that the company has deployed its own equipment at the Melkbosstrand and Mtunzini landing stations of the SAT-3 cable system, connected directly over its own high availability fiber-optic network. "Neotel is now able to obtain international capacity on the cable and is able to pass the cost benefits to customers," Hay said via e-mail. African policymakers, nongovernmental organizations and consumers had been pushing for SAT-3 to include more operators to make the market more competitive and bring down telecom costs. The end of the SAT-3 monopoly over access will now subject the cable to international bandwidth business competition and is likely to bring down the cost of telecommunication in the region. Already, Telkom has announced it is considering bandwidth price reductions for the second time this year. There are fears, however, that a bandwidth rush may occur among African countries following the opening of the cable, causing it to run out of capacity. Source: http://www.pcworld.com/businesscenter/article/145021/as_sat3_opens_up_neote… _______________________________________________ Fibre-for-africa mailing list Fibre-for-africa(a)lists.apc.org http://lists.apc.org/cgi-bin/mailman/listinfo/fibre-for-africa

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Outsourcing is a huge opportunity: example Acturial Services outsourcing india
by Paul Kukubo 27 Apr '08

27 Apr '08

I got this article from the Times of India online. Actural outsourcing is catching up. 24 Apr 2008 They are the professionals who design our insurance policies. Their job is to assess the financial implications of unforeseen events and the money needed to cover the risks. As the global insurance market hots up, actuaries have become hot property. And ever since actural process outsourcing (APO) has caught up, KPOs especially in India are wooing actuaries with lucrative packages. Experts say the estimated revenue from Indian offshore insurance BPO services are expected to rise from $790 million in 2007 to about $2 billion by 2010. However, as the market matures , Indian IT companies, who till now provided only back office insurance services like claims processing and others, are now moving to doing the more complex actuarial valuations jobs as well. While APO is fast emerging as a niche KPO segment, there are no official studies to forecast the market yet. ‘‘ The global insurance KPO market is estimated to be around $430 million in 2007 and India’s share is expected to be about 70 per cent at about $300 million by 2010,’’ says Mohit Thukral, senior VP, Genpact. According to Sanjiv Kapur, Senior VP Head, Patni BPO, ‘‘Various sources of market research predict the KPO industry to be anywhere between $10 billion to $17 billion by the year 2010. Going by the indication and the response we are seeing from the global market, India has the potential to become actuarial back office of the world.’’ Patni BPO has almost 120 actuarial workers in India. Kapur feels, considering, APO is not driven by volumes, growing to 125 FTEs in itself is considered significant. So what is driving this market? Apart from significant cost savings and improved productivity, India provides global companies access to skilled resources. End..... Sent from my BlackBerry® smartphone provided by Celtel Kenya

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Nominations Sought for Technical Women from Developing Countries - Anita Borg Change Agent Awards]
by alice 26 Apr '08

26 Apr '08

fyi Begin forwarded message: > *From: *"Richard Heeks" <richard.heeks(a)manchester.ac.uk > <mailto:richard.heeks@manchester.ac.uk>> > *Date: *April 25, 2008 4:38:57 PM EDT > *To: *"ICT-Based Enterprise for Women" <womenictenterprise(a)dgroups.org > <mailto:womenictenterprise@dgroups.org>> > *Subject: **[womenictenterprise] Nominations Sought for Technical > Women from Developing Countries - Anita Borg Change Agent Awards* > *Reply-To: *"ICT-Based Enterprise for Women" > <womenictenterprise(a)dgroups.org <mailto:womenictenterprise@dgroups.org>> > > > From: SRSterling [mailto:srsterling@gmail.com] > Sent: Thursday, April 24, 2008 4:37 PM > > Hello - I'm chairing the upcoming Anita Borg Change Agent Awards, to > be given at the October 2008 Grace Hopper's Conference. Could you > please pass this around your contacts and distributions lists? We are > looking for applicaitons from technical women from developing regions > who are making a difference in the lives and livelihoods of those > around them. Transportation to the event is covered; winners will be > featured on a panel and during the awards ceremony. Criteria and more > info at this link; intersted folks can contact me with any specific > quesitons. Thank you! > > http://anitaborg.org/initiatives/awards/change-agent-awards/ > > Many thanks, > Revi > srsterling(a)gmail.com > > > Dgroups is a joint initiative of Bellanet, DFID, Hivos, ICA, IICD, > OneWorld, UNAIDS > --- You are currently subscribed to womenictenterprise as: sjorge(a)att.net > To unsubscribe send a blank email to > leave-womenictenterprise-1157412F(a)dgroups.org ======================================= APC Forum is a meeting place for the APC community - people and institutions who are or have been involved in collaboration with APC, and share the APC vision - a world in which all people have easy, equal and affordable access to the creative potential of information and communication technologies (ICTs) to improve their lives and create more democratic and egalitarian societies. _______________________________________________ apc.forum mailing list apc.forum(a)lists.apc.org http://lists.apc.org/cgi-bin/mailman/listinfo/apc.forum

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