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The Death of Landlines?
by Edith Adera 22 Jul '12

22 Jul '12

Lister's Does anyone know what's going on at...is it Orange Telkom or Telkom Kenya? about landlines. When corporate lines go down it seems they are not being repaired, is this a sign of the "death of landlines"? Seriously need to understand what is going on? Edith ________________ Edith Ofwona Adera Senior Program Specialist Climate Change and Water Program Agriculture and Environment International Development Research Centre Regional Office for Eastern and Southern Africa Liason House 2nd … [View More]

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How Safaricom Steals Your Internet Bundle
by Grace Githaiga 22 Jul '12

22 Jul '12

99% of Kenya’s 6.5m internet users access it via mobile, of which Safaricom owns 77% marketshare.In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay 1000ksh (~$12). You’ve paid for the data, and there is no additional cost to Safaricom if you were to use that data today or a year from now. The whole concept of data bundle expiry is ridiculous, as noted by Safaricom CEO Bob Collymore when he visited the iHub:“When you go into a petrol station and fill up your car, does the … [View More]

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Re: [kictanet] [ISOC_KE] Kenya IGF/ EAIGF - Where Were The Service Providers
by Barrack Otieno 22 Jul '12

22 Jul '12

Dear All, Just to clarify that indeed the Telecommunication Service Providers through one of her members Internet Solutions Sponsored the Internet for Kenya IGF and East African IGF. They also chaired a couple of sessions. I suppose the questions may have been targeted to specific service providers who didn't have representatives hence the confusion, i recall a similar question being posed about KeNIC which was actually a key sponsor of the two events, i suppose in future we may want to allow … [View More]the service providers to run some videos on what they do. For more information on Tespok please visit their website www.tespok.co.ke., KeNIC www.kenic.or.ke. Best Regards Best Regards On Sun, Jul 22, 2012 at 5:24 AM, WANGARI KABIRU <wangarikabiru(a)yahoo.co.uk>wrote: > Happy Sunday! > > First things first is a Question to the Kenya IGF and EAIGF conveners for > the year 2012; Why were Kenyan Internet Service Providers and related > providers not at the local IGFs. > > a) Were they invited to the IGFs > > b) Did they decline the invite to the IGFs > > c) Did they stay silent > > d) Is there another platform that addresses the forum issues which the > Service Providers take part in > > > I raised this question at the Forum and to date we have no satisfactory > response. > > Considering that the regulators and Government through CCK, the Ministry > of Information and Communications, e-government took the time to be there > (every day), is it that the Forum(s) is not of value to Service Providers? > > The Service Providers are at present a (the) major 'governor" to internet > and internet governance in Kenya. > > We are dealing with issues of children access, and in Kenya's current > situation cyber crime, terrorism, cyber wars all driven through the > internet - a major threat to peace as we get into the election period. > > The Post office cannot be delivering smelly rotten eggs into your postal > box and not be made accountable for blindly receiving the courier parcel > in the first place! > > As a stakeholders Forum, this was truly a glaring missing link. > > Addressing this concern will enable ISOC KE as the convener of subsequent > IGFs to know how to suitably engage with Service Providers among other > players. > > Have a pleasant day. > > Regards/Wangari > > --- > Pray God Bless. 2012Wangari circa - "Heaven moves into the world through > thespirit of those who are willing to serve". > > > --- On *Fri, 20/7/12, Grace Githaiga <ggithaiga(a)hotmail.com>* wrote: > > > From: Grace Githaiga <ggithaiga(a)hotmail.com> > Subject: [ISOC_KE] How Safaricom Steals Your Internet Bundle > To: "kictanet(a)lists.kictanet.or.ke" <kictanet(a)lists.kictanet.or.ke>, > isoc(a)orion.my.co.ke > Date: Friday, 20 July, 2012, 23:29 > > > 99% of Kenya’s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> internet > users access it via mobile, of which Safaricom owns 77% marketshare. > > In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay > 1000ksh (~$12). You’ve paid for the data, and there is no additional cost > to Safaricom if you were to use that data today or a year from now. The > whole concept of data bundle expiry is ridiculous, as noted by Safaricom > CEO Bob Collymore when he visited the iHub: > > “When you go into a petrol station and fill up your car, does the owner of > the petrol station tell you to bring it back on Wednesday to take back > what’s left in the vehicle? Of course not. So I ask, why the hell are we > doing that?” > > > Read on > > http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundl… > > -----Inline Attachment Follows----- > > _______________________________________________ > isoc mailing list > isoc(a)orion.my.co.ke <http://mc/compose?to=isoc@orion.my.co.ke> > http://orion.my.co.ke/cgi-bin/mailman/listinfo/isoc > > > _______________________________________________ > isoc mailing list > isoc(a)orion.my.co.ke > http://orion.my.co.ke/cgi-bin/mailman/listinfo/isoc > > -- Barrack O. Otieno +254721325277 +254-20-2498789 Skype: barrack.otieno http://www.otienobarrack.me.ke/ [View Less]

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BBC E-mail: African-based cybercrime targeted
by Du Toit, Jaco 22 Jul '12

22 Jul '12

I saw this story on the BBC News iPhone App and thought you should see it. ** African-based cybercrime targeted ** Law officers and big business join forces to tackle cybercriminals operating out of African countries and other developing nations. < http://www.bbc.co.uk/news/technology-18930953 > ** Disclaimer ** The BBC is not responsible for the content of this e-mail, and anything written in this e-mail does not necessarily reflect the BBC's views or opinions. Please note that … [View More]

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Re: [kictanet] Death of landlines
by Angela Nganga- Mumo 21 Jul '12

21 Jul '12

Hello Harry, Thanks for your email. The problem that was affecting the main cables serving Loita Street was compounded by burst sewers underground due to the flooding of previous months. We had to get City Council to sort out the sewers and shut down the services from Saturday June 23rd pm to Monday June 25th 8am after which services resumed in the area. Kindly email me your reference number and telephone lines affected and will have it looked into. We sincerely apologize for inconviniences … [View More]caused. Regards Angela ----- Original Message ----- From: kictanet-request(a)lists.kictanet.or.ke [mailto:kictanet-request@lists.kictanet.or.ke] Sent: Saturday, July 21, 2012 10:58 AM To: Angela Nganga- Mumo Subject: kictanet Digest, Vol 62, Issue 83 Send kictanet mailing list submissions to kictanet(a)lists.kictanet.or.ke To subscribe or unsubscribe via the World Wide Web, visit https://lists.kictanet.or.ke/mailman/listinfo/kictanet or, via email, send a message with subject or body 'help' to kictanet-request(a)lists.kictanet.or.ke You can reach the person managing the list at kictanet-owner(a)lists.kictanet.or.ke When replying, please edit your Subject line so it is more specific than "Re: Contents of kictanet digest..." Today's Topics: 1. Re: The Death of Landlines? (Harry Karanja) ---------------------------------------------------------------------- Message: 1 Date: Sat, 21 Jul 2012 10:55:00 +0300 From: Harry Karanja <kkairo(a)gmail.com> To: Dorcas Muthoni <dmuthoni(a)gmail.com> Cc: KICTAnet ICT Policy Discussions <kictanet(a)lists.kictanet.or.ke> Subject: Re: [kictanet] The Death of Landlines? Message-ID: <710166E0-CD74-4E9A-ACAF-9DF809F65924(a)gmail.com> Content-Type: text/plain; charset="utf-8" Dear Dorcas, I'm another of the 3000, my office landlines whose cables run through Loita street have been down for the past four months with no resolution in sight. My main concern is if this can happen smack in the middle of Nairobi CBD, where you'd assume TKL has its biggest landline customers what does it say about TKLs ability and mandate to provide this service? Regards, Harry Karanja Sent from my iPad On Jul 21, 2012, at 9:41 AM, Dorcas Muthoni <dmuthoni(a)gmail.com> wrote: > Dear Edith, > > I totally agree with you. Our TKL lines went down end of March after the onset of the rains. I understand about 3000 customers have been down on Loita Street since then. Remember the story of the rains going with the lines.. > > We have called anybody and everybody to have this sorted. Customer care is not sincere, the person in charge of our lines has kept taking us rounds. > > I saw Orange the other day asking treasury to bail them out, this is actually a serious matter and they should be exposed to relevant authorities. > > Services must be rendered, i know Orange hope to make in roads on GSM, but they have the responsibility to ensure that the copper network investment is not lost. > > TKL is still partly owned by GoK. > > Muthoni > > On Sat, Jul 21, 2012 at 12:09 AM, Edith Adera <eadera(a)idrc.or.ke> wrote: > Phillip/Washington, > > While vandalism may be a big issue (and thanks to law it's now an economic crime), the question still not answered as Washington rightly points out is what became of TKL/Orange service delivery? > > How can you have clients off service for more than 3 months while they pay for the basic cost of maintaining landlines that are not working and with NO idea when the problem will be resolved? Can this be categorized as "denial of service" hence subject to CCK intervention? what are the regulatory implications of persistent poor QoS? > > If there is any lister from TKL/Orange, can they let us know what is going on? any word from CCK? > > Edith > ________________ > Edith Ofwona Adera > Senior Program Specialist > Climate Change & Water Program > International Development Research Centre | Centre de recherches pour le d?veloppement international > Regional Office for Eastern and Southern Africa > Tel: +254202713160 | Fax/T?l?c: +254202711063 | Skype: edithadera > eadera(a)idrc.or.ke | www.idrc.ca | www.crdi.ca > > From: kictanet [kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke] On Behalf Of Odhiambo Washington [odhiambo(a)gmail.com] > Sent: 20 July 2012 23:41 > To: Edith Adera > Cc: KICTAnet ICT Policy Discussions > Subject: Re: [kictanet] The Death of Landlines? > > Thanks, Philip, but this is pure nostalgia you've put across. It has nothing to do with service delivery, really. > > TKL is the only company that had fibre as the last mile before everyone else. Did they take advantage of that? > > TKL is the parent company of Safaricom, who now is the market leader. What went wong? > > Do you remember the days of "The Watchman" - when people had to resort to the Daily Nation's Watchman column in order to spur KPT&C into action? > > I see the problem as being more of culture than vandalism. Yes, there is vandalism, but culture plays out more prominently. > > You just need to single out a problem, like what Edith is facing and you'll come to realize that vandalism has nothing to do with it. > > Even KPLC faces vandals who take away transformers - a more dangerous venture. If they were TKL, there will be no more service on copper! > > > > > > On Fri, Jul 20, 2012 at 10:30 PM, Philip Adar <philip.adar(a)gmail.com> wrote: > The problem with the landlines has nothing to do with Telkom Kenya Limited (TKL), but has everything to do with the rest of us, yes all of us as Kenyans. TKL as a company will always be happy to offer better services to her customers in this competitive and saturated telecommunications market place. > > Investment in copper is a very expensive undertaking. It is expensive to procure and install copper cables more than any other form of telecommunications infrastructure the world over. Many companies who operate copper lines make profit by striving to derive maximum benefit from copper over long durations of time (maybe 5 to 10 years of service). But of late, the Kenyan populace has developed a very high appetite for harvesting copper such that even getting 24hours of copper in the ground is becoming a nightmare! > > I know this from my previous experience while working for TKL. > > TKL has a maintenance team. Every time an outage occurs (most cases will be that somebody has cut-out and stolen some copper cable), they will respond by visiting the affected areas and replacing the stolen cables. But in 99% of the cases, the replaced cable will be stolen the very night it is installed! The thieves will keep an eye and immediately the cable is replaced, they will come harvesting again!!! > > Now the question arises: How many times will the company be financially capable of replacing cables that get stolen 24 hours later? > > I remember with nostalgia some times back when overhead copper cables used to run parallel to the major roads in Kenya; even to the remote village where I come from, we had copper cables providing telecommunications services to the local post office. It was common to see KPLC power cables on one side of the road and Kenya Post and Telecommunications Corporation (KPTC) cables on the other. How comes KPLC cables still remain standing while KPTC cables are today non existent? Do anyone believe KPTC initiated a project to harvest the cables and kept them in a store somewhere? > > People in this country; and perhaps people in the ICT industry have made money by profiteering from copper cable vandalism! > > It is still common to get fixed lines in developed countries, and I guarantee that fixed lines will remain the best form of providing telecommunication services for several years into the future. > > The ministry of communications (thanks to Dr. Ndemo) has done her bit by supporting the industry by introducing strict penalty for cable vandals. We need to do our part by encouraging community policing and ensuring that all cable vandals are identified, arrested and charged in court. > > TKL would love to have everyone on landlines, in fact TKL would be very happy to install additional landlines if we were to stop stealing them. In my view, it may not be very correct to believe that TKL employes are very incompetent and just too lazy to support the infrastructure which generates revenue for the company. > > We have identified a problem, and the problem is extremely unsustainable levels of cable theft than has been experienced in any part of the world before. We need to see people here generating ideas on how we can root out cable vandalism in our society. We need ideas on methods of providing infrastructure sustainability in our country. The academia, the industry and the society have roles to play to see a future of development into vision 2030, a future of honesty, a future devoid of business malpractices that have seen some organizations benefiting using in appropriate means by sabotaging others... > > TKL, our companies, our institutions and all our people need such ideas. This should be the focus.... > > Regards > Philip > > On Fri, Jul 20, 2012 at 5:47 PM, Odhiambo Washington <odhiambo(a)gmail.com> wrote: > > > On Fri, Jul 20, 2012 at 4:51 PM, Edith Adera <eadera(a)idrc.or.ke> wrote: > Lister?s > > > > Does anyone know what?s going on at?is it Orange Telkom or Telkom Kenya? about landlines. When corporate lines go down it seems they are not being repaired, is this a sign of the ?death of landlines?? > > > > Seriously need to understand what is going on? > > > > > Personally, I think that unless someone has something special to carry on top of the copper, then it's that time in life they drop the "landline". There is nothing special about them. > It's also pretty easy these days for an organization to "change their contact phone numbers" - by a simple change of "Our Contacts" on the website, or a mailshot to their suppliers/clients. > > Sorry I did not answer your question directly, but TKL/Orange has been working on redoing their cabling in many areas. Perhaps this is what is affecting you. I understand how difficult it is to do business with Orange when it comes to fixing problems. Their Customer Care still sux, and the bureaucracy is still very much embedded. I resorted to walking to the Exchange and seeking out the technicians in order to have my problems with landlines addressed. Maybe you should do just that! > > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/philip.adar%40gmail.c… > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. > > > > -- > Regards > > Philip Adar > > > > > -- > Best regards, > Odhiambo WASHINGTON, > Nairobi,KE > +254733744121/+254722743223 > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > I can't hear you -- I'm using the scrambler. > > > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/dmuthoni%40gmail.com > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. > > > > -- > Muthoni > > My Blog: http://rugongo.blogspot.com/ > -------------------------------------------- > Mahatma Gandhi once said:- > > First they ignore you, > Then they laugh at you, > Then they fight you, > AND THEN YOU WIN!!! > _______________________________________________ > kictanet mailing list > kictanet(a)lists.kictanet.or.ke > https://lists.kictanet.or.ke/mailman/listinfo/kictanet > > Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kkairo%40gmail.com > > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. > > KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications. [View Less]

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Seacom Founders Day
by mahmoud noor 20 Jul '12

20 Jul '12

Hi all, On the 23rd of July Seacom will be celebrating its third foundation day since it commenced commercial operations.I have attached a programme for that day and members in Mombasa who wish to attend can confirm via email. Regards; Mahmoud

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Re: [kictanet] [ISOC_KE] EAIGF Final Programme July 17-18, 2012
by McTim 20 Jul '12

20 Jul '12

On Fri, Jul 20, 2012 at 4:19 AM, Daniel Otieno Omondi <dottocomp(a)yahoo.com> wrote: > Grace and listers, > that was a well organized programme and now to move on we need to give the > ATU and ITU greater influence over internet governance I could be wrong but I think the global ISOC position is that we do NOT want the ITU to have a more significant role in IG as well as major > Telecoms issues such as accounting rates and termination charges for the > next … [View More]

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Why I CAN'T BELIEVE THIS MAN
by Matunda Nyanchama 20 Jul '12

20 Jul '12

David Matende The beauty with freedom of expression is exactly that one can write their perspectives and others have a right to do the same. Personal memoirs/autobiographies are bound to be exaggerated. As a publisher I see this always in works (most of which we reject) submitted to us. You have a chance to write your perspective otherwise what is written standards for "truth" for future generations. One fact though: even mad men occasionally make a point even if they are not the best suited … [View More]

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Re: [kictanet] 6th African ccTLD Policy Meeting and AGM Lusaka Zambia
by Barrack Otieno 20 Jul '12

20 Jul '12

Listers, *AfTLD’s Policy and Annual General Meeting Livingstone Zambia July 23 – 27 2012* * * The Africa Top Level Domains Organization (AfTLD), the association of African country code top level domains (ccTLDs) in collaboration with the Zambia Information and Communications Technology Authority (ZICTA), will be hosting its policy and annual General Meeting in Livingstone (Zambia) for Francophone and Anglophone African ccTLDs in July 2012. The Policy meeting which will be hosted by ZICTA,… [View More]

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Re: [kictanet] [ISOC_KE] EAIGF Final Programme July 17-18, 2012
by Ali Hussein 20 Jul '12

20 Jul '12

Daniel Jury (Judge?) still out on whether ATU/ITU need greater influence on internet governance. I think that the ecosystem that has worked pretty well to a large extent needs to be expanded to include these players and not necessarily giving any one or two player greater control... Having said that can the conveners please circulate the final discussion points and way forward of the last day of the EAIGF? Kudos again to the Young Turks (Barrack, Gracex2 etc) and Alice for great organisation … [View More]

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