October 2011 - KICTANet

Re: [kictanet] Freedom of Information laws and records management/More questions
by Edith Adera 26 Oct '11

26 Oct '11

Standards for records management are key to ensuring people DON'T keep records in whatever format they wish!!! What constitutes international best practice standards for records keeping? Does Kenya have this in place? What are the gaps? If Wamukoya and his team could point out the main gaps for the case of Kenya - we can then begin to make progress towards rectifying the situation. I agree with Harry for suggesting a structure face to face with clear action plan for moving forward to correct the problems. Gaitho, "proactive disclosure" may be the way to go for some of these important pieces of information - that may not be classified as "in the interest of national security". For e.g. Canada has proactive disclosure on 1) the travel and hospitality expenses of senior government officials and the legislation requires that these are published on the websites of the corporations; 2) contracts entered into by the Government for amounts over $10,000 (with only limited exceptions such as national security); 3) position reclassifications etc etc. According to Lit, the main areas to consider when dealing with FOI include: * FOI response process/system * Costs of compliance * Time spent processing requests and backlogs * FOI training and awareness for public authorities * Senior management's role * Recordkeeping as key to FOI's success Records management again is KEY! From: Macharia Gaitho [mailto:mgaitho@ke.nationmedia.com] Sent: Tuesday, October 25, 2011 5:43 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: RE: [kictanet] Freedom of Information laws and records management/More questions Dear Listers, We are still mixing up two quite separate issues. The librarians and archivists and registry clerks will store their records in whatever formats they find most suitable. That is maybe a technical challenge. Some of us are more concerned about Freedom of Information as a basic right. If, for instance, I wanted records from the Communications Commission of Kenya on idle broadcast licenses and frequencies hoarded by briefcase operators, or information from the Dept of Defense on corrupt contract establishing Project Nexus, I should not turned away on ground that I am too thick to make use of the information. Regards, Macharia From: kictanet-bounces+mgaitho=nation.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mgaitho=nation.co.ke@lists.kictanet.or.ke] On Behalf Of Edith Adera Sent: Tuesday, October 25, 2011 5:30 PM To: Macharia Gaitho Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Freedom of Information laws and records management/More questions The challenge should be thrown to Bwana Ndemo/ICT Board/e-Government Secretariat to host such a forum...and soon. Any seconders? Edith From: kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+eadera=idrc.or.ke@lists.kictanet.or.ke] On Behalf Of Harry Delano Sent: Tuesday, October 25, 2011 5:42 PM To: Edith Adera Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Freedom of Information laws and records management/More questions Grace, Based on what I have seen on this list to date, I think if we are to accord this very important topic the magnitude it deserves, we may need a much more larger, multi-stakeholder forum to tackle information management. Perhaps we can dub it "Information Value chain management for socio-economic and political development". Then this way, we can tap some of the progressive minds we have in this country, including our very own PS to help us put into sharp focus a more "Knowledge-based" society that will drive forward a "Knowledge-based Economy/Socio-Political agenda" We need to scale this to a level at which we can start seeing action and realizing clearly laid-out objectives going forward. Stakeholders really need to stand out and be counted. My final take.. Harry ________________________________ From: kictanet-bounces+harry=comtelsys.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+harry=comtelsys.co.ke@lists.kictanet.or.ke] On Behalf Of Grace Githaiga Sent: Monday, October 24, 2011 12:53 AM To: harry(a)comtelsys.co.ke Cc: kictanet(a)lists.kictanet.or.ke Subject: Re: [kictanet] Freedom of Information laws and records management/More questions Great ideas Wamukoya and Dr. Ndemo Wamukoya, you raise the same concern that Dr Ndemo raised earlier in this discussion on how we manage information. The question that still remains unanswered is: In what formats should this information be stored in? I agree with you on the need for institutions to have proper structures of managing information and I have in mind institutions such as the Judiciary and the Ministry of Lands. You are on spot on the need for government bodies to have a systematic approach towards information management. This question needsd further discussion: How do we incorporate records management into discussions about ICT development, e-government and development generally? Dr. Ndemo, in your contribution, you provide this vital information that the government is already working on data standards for the open data. Could you kindly provide more information on the process, and for example can people (read listers) make input? You raise the issue that there is need for apps that will make it easier for the public to navigate through and find information they are looking for. Are you tapping on local talent say from the ihub? Listers, please feel free to discuss these questions and those that have been raised in this debate on aligning records management with ICT e-government and freedom of information, that you feel need elaboration. In the meantime we will start putting together points that have emerged and share once we complete compiling. Have a great week. Rgds GG ----------------------------------------------------------------------------------- If you have the strength to survive, you have the power to succeed. Life is all about choices we make depending upon the situation we are in. Go forth and rule the World! ________________________________ Date: Sat, 22 Oct 2011 08:03:54 +0100 From: jwamukoya1(a)yahoo.com<mailto:jwamukoya1@yahoo.com> Subject: Re: [kictanet] Freedom of Information laws and records management/More questions raised by Dr Ndemo and Harry Delano CC: kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> To: ggithaiga(a)hotmail.com<mailto:ggithaiga@hotmail.com> Thanks Dr. Ndemo for your thoughts.It is true that organizations public as well as private need to manage their information as well as records well enough that citizens can have access to quality information that will enable them ascertain their various rights. This will require a more systematic approach in the way we automate our registries to ensure provision of quality information. Currently, government efforts in various information sectors such as ICT, e-Government, Records Management and FOI are disjointed and not adequately coordinated. Professionals in each sector are doing their own thing without paying attention to what is happenning in other sectors. We can certainly take this country places by having in place a more systematic and integrated approach towards information management with more attention being paid to standards. Have a good day. Justus ________________________________ From: "bitange(a)jambo.co.ke" <bitange(a)jambo.co.ke> To: justus wamukoya <jwamukoya1(a)yahoo.com> Cc: "kictanet(a)lists.kictanet.or.ke" <kictanet(a)lists.kictanet.or.ke> Sent: Friday, 21 October 2011, 21:05 Subject: Re: [kictanet] Freedom of Information laws and records management/More questions raised by Dr Ndemo and Harry Delano Justus, You are right. The Government actually is a head in this endeavor considering the fact that most registries would be digitized before the law is in place. On open data we are working on data standards. We need more apps to make it easier for the public to navigate through and find what they want. People generally would need information that affects their day to day life. Personally I would need more data or information from utilities. Here we shall need for example smart grid so that I can understand my energy consumption. I need to verify what KPLC or City Council bill me. I need to compare what my physician charges me. I need the hospital to itemise their billing. This is where we shall have a problem since most of these organization have no idea what the impact of access to information is all a bout. Soon on open data we post school performaces and qualification of teachers. This will help provide better analtics on why some schools or students perform better than others. We simply have to have all the information in digital format. It will be easier to manage the databases and create more software development jobs. Digital records are easier to manage, search and greater sharing of information. Ndemo. DISCLAIMER: The information contained in or accompanying this e-mail is intended for the use of the stated recipient only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Any views or opinions presented herein are solely those of the author and do not necessarily represent those of the Nation Media Group<http://www.nation.co.ke>. To get all breaking news alerts send the word BREAK to 6667 or visit http://mobile.nation.co.ke to read news on your mobile phone.

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Airtel International Calls
by Edith Adera 25 Oct '11

25 Oct '11

Listers, Can anyone confirm that airtel charges ksh 3 (is it per minute or seconds?) for international calls? Despite the hype, this is not the reality from my recent painful experience. What role does CCK play in ensuring consumers get what they are promised? Edith

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Re: [kictanet] Freedom of Information laws and records management/More questions
by justus wamukoya 25 Oct '11

25 Oct '11

Hi Edith That is a great idea. I support it and hope the forum is convened soon. Justus On Tue Oct 25th, 2011 7:10 PM MSD Edith Adera wrote: >Standards for records management are key to ensuring people DON'T keep records in whatever format they wish!!! What constitutes international best practice standards for records keeping? Does Kenya have this in place? What are the gaps? If Wamukoya and his team could point out the main gaps for the case of Kenya - we can then begin to make progress towards rectifying the situation. I agree with Harry for suggesting a structure face to face with clear action plan for moving forward to correct the problems. > >Gaitho, "proactive disclosure" may be the way to go for some of these important pieces of information - that may not be classified as "in the interest of national security". For e.g. Canada has proactive disclosure on 1) the travel and hospitality expenses of senior government officials and the legislation requires that these are published on the websites of the corporations; 2) contracts entered into by the Government for amounts over $10,000 (with only limited exceptions such as national security); 3) position reclassifications etc etc. > >According to Lit, the main areas to consider when dealing with FOI include: > >* FOI response process/system >* Costs of compliance >* Time spent processing requests and >backlogs >* FOI training and awareness for public >authorities >* Senior management's role >* Recordkeeping as key to FOI's >success > >Records management again is KEY! > > >From: Macharia Gaitho [mailto:mgaitho@ke.nationmedia.com] >Sent: Tuesday, October 25, 2011 5:43 PM >To: Edith Adera >Cc: KICTAnet ICT Policy Discussions >Subject: RE: [kictanet] Freedom of Information laws and records management/More questions > >Dear Listers, > >We are still mixing up two quite separate issues. The librarians and archivists and registry clerks will store their records in whatever formats they find most suitable. That is maybe a technical challenge. > >Some of us are more concerned about Freedom of Information as a basic right. > >If, for instance, I wanted records from the Communications Commission of Kenya on idle broadcast licenses and frequencies hoarded by briefcase operators, or information from the Dept of Defense on corrupt contract establishing Project Nexus, I should not turned away on ground that I am too thick to make use of the information. > >Regards, > >Macharia > >From: kictanet-bounces+mgaitho=nation.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+mgaitho=nation.co.ke@lists.kictanet.or.ke] On Behalf Of Edith Adera >Sent: Tuesday, October 25, 2011 5:30 PM >To: Macharia Gaitho >Cc: KICTAnet ICT Policy Discussions >Subject: Re: [kictanet] Freedom of Information laws and records management/More questions > >The challenge should be thrown to Bwana Ndemo/ICT Board/e-Government Secretariat to host such a forum...and soon. Any seconders? > >Edith > >From: kictanet-bounces+eadera=idrc.or.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+eadera=idrc.or.ke@lists.kictanet.or.ke] On Behalf Of Harry Delano >Sent: Tuesday, October 25, 2011 5:42 PM >To: Edith Adera >Cc: KICTAnet ICT Policy Discussions >Subject: Re: [kictanet] Freedom of Information laws and records management/More questions > > >Grace, > >Based on what I have seen on this list to date, I think if we are to accord this very important topic >the magnitude it deserves, we may need a much more larger, multi-stakeholder forum to tackle >information management. Perhaps we can dub it "Information Value chain management for >socio-economic and political development". > >Then this way, we can tap some of the progressive minds we have in this country, including our >very own PS to help us put into sharp focus a more "Knowledge-based" society that will drive >forward a "Knowledge-based Economy/Socio-Political agenda" > >We need to scale this to a level at which we can start seeing action and realizing clearly laid-out >objectives going forward. Stakeholders really need to stand out and be counted. > >My final take.. > >Harry > >________________________________ >From: kictanet-bounces+harry=comtelsys.co.ke(a)lists.kictanet.or.ke [mailto:kictanet-bounces+harry=comtelsys.co.ke@lists.kictanet.or.ke] On Behalf Of Grace Githaiga >Sent: Monday, October 24, 2011 12:53 AM >To: harry(a)comtelsys.co.ke >Cc: kictanet(a)lists.kictanet.or.ke >Subject: Re: [kictanet] Freedom of Information laws and records management/More questions >Great ideas Wamukoya and Dr. Ndemo > >Wamukoya, you raise the same concern that Dr Ndemo raised earlier in this discussion on how we manage information. The question that still remains unanswered is: In what formats should this information be stored in? > >I agree with you on the need for institutions to have proper structures of managing information and I have in mind institutions such as the Judiciary and the Ministry of Lands. You are on spot on the need for government bodies to have a systematic approach towards information management. This question needsd further discussion: How do we incorporate records management into discussions about ICT development, e-government and development generally? > >Dr. Ndemo, in your contribution, you provide this vital information that the government is already working on data standards for the open data. Could you kindly provide more information on the process, and for example can people (read listers) make input? > >You raise the issue that there is need for apps that will make it easier for the public to navigate through and find information they are looking for. Are you tapping on local talent say from the ihub? > >Listers, please feel free to discuss these questions and those that have been raised in this debate on aligning records management with ICT e-government and freedom of information, that you feel need elaboration. In the meantime we will start putting together points that have emerged and share once we complete compiling. > >Have a great week. > >Rgds >GG > > > > >----------------------------------------------------------------------------------- >If you have the strength to survive, you have the power to succeed. Life is all about choices we make depending upon the situation we are in. Go forth and rule the World! > > >________________________________ >Date: Sat, 22 Oct 2011 08:03:54 +0100 >From: jwamukoya1(a)yahoo.com<mailto:jwamukoya1@yahoo.com> >Subject: Re: [kictanet] Freedom of Information laws and records management/More questions raised by Dr Ndemo and Harry Delano >CC: kictanet(a)lists.kictanet.or.ke<mailto:kictanet@lists.kictanet.or.ke> >To: ggithaiga(a)hotmail.com<mailto:ggithaiga@hotmail.com> >Thanks Dr. Ndemo for your thoughts.It is true that organizations public as well as private need to manage their information as well as records well enough that citizens can have access to quality information that will enable them ascertain their various rights. This will require a more systematic approach in the way we automate our registries to ensure provision of quality information. Currently, government efforts in various information sectors such as ICT, e-Government, Records Management and FOI are disjointed and not adequately coordinated. Professionals in each sector are doing their own thing without paying attention to what is happenning in other sectors. We can certainly take this country places by having in place a more systematic and integrated approach towards information management with more attention being paid to standards. > >Have a good day. > >Justus > > > > >________________________________ >From: "bitange(a)jambo.co.ke" <bitange(a)jambo.co.ke> >To: justus wamukoya <jwamukoya1(a)yahoo.com> >Cc: "kictanet(a)lists.kictanet.or.ke" <kictanet(a)lists.kictanet.or.ke> >Sent: Friday, 21 October 2011, 21:05 >Subject: Re: [kictanet] Freedom of Information laws and records management/More questions raised by Dr Ndemo and Harry Delano >Justus, >You are right. The Government actually is a head in this endeavor considering the fact that most registries would be digitized before the law is in place. On open data we are working on data standards. We need more apps to make it easier for the public to navigate through and find what they want. > >People generally would need info

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Re: [kictanet] Freedom of Information laws and records management/More questions
by Matunda Nyanchama 24 Oct '11

24 Oct '11

Friends Standards that allow data interchange should be a core component of this discussion. On freedom of information and how it is applied in the western world, the basis is that citizens have right of access to information, especially information used to reach decisions that impact the citizenry. It is rooted in the need for transparency and used as a weapon against those that may take advantage of their positions for the benefits of specific interests. Indeed, implied in this is inherent suspicion of government that can become wayward (Nixon in the white house or rogue experiments like Tuskegee, etc) and hence should be held in check. While confidentiality of information is a necessity, especially in matters of national security, courts in the west have been used to strike the balance between a right to know and national interest/security/privacy/etc. One last comment: I read recently an article where the author talks of about factors that would have a competitive edge in the future for nations. The author's conclusion (I cannot find it now) is that those that are able to transform data to knowledge which then informs decisions will be ahead. We have yet to see the commoditization of knowledge as (say) manufacturing and I am not sure we will ever get there; and for reasons that what we infer from a data set is purely based on our own prior knowledge, and the filters we apply to the data. We are on the right cause when we challenge policy and decision makers to ground their work in knowledge derived from experiences and realities. Baadaye. ---------------------------------------------------------------------------------------------- Matunda Nyanchama, PhD, CISSP; mnyanchama(a)aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe ---------------------------------------------------------------------------------------------- Be prepared to face ICT Security failures & know how to respond when they happen! Call: +1-888-587-1150 or info(a)aganoconsulting.com ---------------------------------------------------------------------------------------------- "A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstation…" - Anonymous ----------------------------------------------------------------------------------------------- This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any attachments, without making a copy. Thank you. ________________________________ From: "kictanet-request(a)lists.kictanet.or.ke" <kictanet-request(a)lists.kictanet.or.ke> To: mnyanchama(a)aganoconsulting.com Sent: Monday, October 24, 2011 5:00 AM Subject: kictanet Digest, Vol 53, Issue 114 Send kictanet mailing list submissions to kictanet(a)lists.kictanet.or.ke To subscribe or unsubscribe via the World Wide Web, visit http://lists.kictanet.or.ke/mailman/listinfo/kictanet or, via email, send a message with subject or body 'help' to kictanet-request(a)lists.kictanet.or.ke You can reach the person managing the list at kictanet-owner(a)lists.kictanet.or.ke When replying, please edit your Subject line so it is more specific than "Re: Contents of kictanet digest..." Today's Topics: 1. Re: Freedom of Information laws and records management/More questions (Grace Githaiga) ---------------------------------------------------------------------- Message: 1 Date: Sun, 23 Oct 2011 21:53:10 +0000 From: Grace Githaiga <ggithaiga(a)hotmail.com> To: <jwamukoya1(a)yahoo.com> Cc: kictanet(a)lists.kictanet.or.ke Subject: Re: [kictanet] Freedom of Information laws and records management/More questions Message-ID: <BAY151-W192052C2F1445A45C85144B4EE0(a)phx.gbl> Content-Type: text/plain; charset="iso-8859-1" Great ideas Wamukoya and Dr. Ndemo Wamukoya, you raise the same concern that Dr Ndemo raised earlier in this discussion on how we manage information. The question that still remains unanswered is: In what formats should this information be stored in? I agree with you on the need for institutions to have proper structures of managing information and I have in mind institutions such as the Judiciary and the Ministry of Lands. You are on spot on the need for government bodies to have a systematic approach towards information management. This question needsd further discussion: How do we incorporate records management into discussions about ICT development, e-government and development generally? Dr. Ndemo, in your contribution, you provide this vital information that the government is already working on data standards for the open data. Could you kindly provide more information on the process, and for example can people (read listers) make input? You raise the issue that there is need for apps that will make it easier for the public to navigate through and find information they are looking for. Are you tapping on local talent say from the ihub? Listers, please feel free to discuss these questions and those that have been raised in this debate on aligning records management with ICT e-government and freedom of information, that you feel need elaboration. In the meantime we will start putting together points that have emerged and share once we complete compiling. Have a great week. Rgds GG ----------------------------------------------------------------------------------- If you have the strength to survive, you have the power to succeed. Life is all about choices we make depending upon the situation we are in. Go forth and rule the World! Date: Sat, 22 Oct 2011 08:03:54 +0100 From: jwamukoya1(a)yahoo.com Subject: Re: [kictanet] Freedom of Information laws and records management/More questions raised by Dr Ndemo and Harry Delano CC: kictanet(a)lists.kictanet.or.ke To: ggithaiga(a)hotmail.com Thanks Dr. Ndemo for your thoughts.It is true that organizations public as well as private need to manage their information as well as records well enough that citizens can have access to quality information that will enable them ascertain their various rights. This will require a more systematic approach in the way we automate our registries to ensure provision of quality information. Currently, government efforts in various information sectors such as ICT, e-Government, Records Management and FOI are disjointed and not adequately coordinated. Professionals in each sector are doing their own thing without paying attention to what is happenning in other sectors. We can certainly take this country places by having in place a more systematic and integrated approach towards information management with more attention being paid to standards. Have a good day. Justus From: "bitange(a)jambo.co.ke" <bitange(a)jambo.co.ke> To: justus wamukoya <jwamukoya1(a)yahoo.com> Cc: "kictanet(a)lists.kictanet.or.ke" <kictanet(a)lists.kictanet.or.ke> Sent: Friday, 21 October 2011, 21:05 Subject: Re: [kictanet] Freedom of Information laws and records management/More questions raised by Dr Ndemo and Harry Delano Justus, You are right. The Government actually is a head in this endeavor considering the fact that most registries would be digitized before the law is in place. On open data we are working on data standards. We need more apps to make it easier for the public to navigate through and find what they want. People generally would need information that affects their day to day life. Personally I would need more data or information from utilities. Here we shall need for example smart grid so that I can understand my energy consumption. I need to verify what KPLC or City Council bill me. I need to compare what my physician charges me. I need the hospital to itemise their billing. This is where we shall have a problem since most of these organization have no idea what the impact of access to information is all a bout. Soon on open data we post school performaces and qualification of teachers. This will help provide better analtics on why some schools or students perform better than others. We simply have to have all the information in digital format. It will be easier to manage the databases and create more software development jobs. Digital records are easier to manage, search and greater sharing of information. Ndemo.

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Please subscrible Godwin Mollel to Kictanet
by warigia bowman 23 Oct '11

23 Oct '11

Thanks, Warigia > > On Wed, Oct 19, 2011 at 2:34 PM, Godwin Mollel <mollel.g(a)gmail.com> wrote: > >> I am looking forward to connecting with like minded individuals who are >> exchanging ideas and knowledge concerning current technologies and the >> digital world in general. >> >> Regards, Mollel >> >

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Media Round Tables - Invitation
by George Nyabuga 22 Oct '11

22 Oct '11

Dear friends, The School of Journalism and Mass Communication, University of Nairobi, the Media Focus on Africa Foundation, the Media Institute, and the Kenya Editors Guild are pleased to invite you to participate in a Media Round Table to be held on 25th October 2011, between 12 and 2pm, at the Alliance Francaise. The topic will be: Media and Political Party Culture: What role can the media play in shaping political parties as we approach the next General Election? The panelists will be Peter Aling'o, Executive Director of the Institute for Education in Democracy (IED), Njeri Rugene, a Parliamentary Reporter and Editor at Nation Media Group, and Emman Omari, a veteran Parliamentary Reporter. The event is open to members of the public to enhance public participation and understanding of the role of the media in the Kenyan society. Former newspaper editor, regular media commentator and consultant Kwamchetsi Makokha will moderate the discussions. This is part of a series of monthly round table meetings held on the last Tuesday of every month. The remit of the Monthly Media Round Tables is to deeply examine, in conversations with various organisations and people like academics/scholars, media practitioners/journalists, civil society, policy makers, media stakeholders, politicians, and ordinary Kenyans, the role of the media in Kenya. The event will be open to members of the public. Entry is FREE. We look forward to your participation. Dr George Nyabuga Associate Director School of Journalism & Mass Communication University of Nairobi Education Building Harry Thuku Road PO Box 30197 - 00100 Nairobi, Kenya Tel: +254(0)20 318262 Fax: +254(0)20 2229168 Mobile: +254 (0)72151 6573 Email: gnyabuga(a)uonbi.ac.ke, gnyabuga(a)yahoo.co.uk www.uonbi.ac.ke ----------------------------------------- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. +++++++++++++++++++++++++++++++++++++++ UNIVERSITY OF NAIROBI IS ISO CERTIFIED The University of Nairobi is committed to providing quality services to all its clients. The University will monitor and review its quality performance from time to time through an effective implementation of the Quality Management System based on ISO 9001:2008 standard. University of Nairobi Website: http://www.uonbi.ac.ke/ +++++++++++++++++++++++++++++++++++++++

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Fw: HIGH PERFORMANCE LEADERSHIP MASTER CLASS
by Matunda Nyanchama 21 Oct '11

21 Oct '11

This may be of interest to members of this list. ----- Forwarded Message ----- From: Kenya Conference Sales 6 <meke6(a)marcusevanske.com> To: training(a)aganoconsulting.com Sent: Friday, October 21, 2011 8:06 AM Subject: HIGH PERFORMANCE LEADERSHIP MASTER CLASS HIGH PERFORMANCE LEADERSHIP MASTER CLASS Advancing executive leadership and management skills for outstanding organizational performance 8TH-10TH FEB 2012, TRIBE HOTEL NAIROBI, KENYA I wish to invite your esteemed organization to the above mentioned training. Corporate leaders find themselves in a new pandemonium with the turn of the year not only they required to ensure companies remain profitable, They find themselves caught in new challenges to ensure corporation they work for remain sustainable. Your Expert Course Facilitator: Dr. Morne Mostert He is theDirector of Leadership, Leadership Options, South Africa andthe creator of Systemic Leadership Learning (SLL) Theory. He is an internationally experienced leadership and management development facilitator and HR advisor. Dr. Mostert is the founding head of the School of Leadership for Discovery. Esteemed Guest Presenter: Patrick Obath Chairman, Kenya Private Sector Alliance, Kenya – an umbrella business organization for the private sector in Kenya. He sits on the boards of various major organizations region. He was awarded the Order of the Grand Warrior (OGW) by His Excellency the President of the Republic of Kenya on 12th December 2008. ************************************************************************************************************************ Benefits of attending: · Traversingthe gap between excellent management and exceptional leadership and ensuring the ability of the leader to both manage and lead · MouldingHigh performance teams that drive change and build on previous successes. · Sparking productivity through mentorship and coaching. · Planningfor succession to ensure adequate preparation. · Revitalizingmotivational strategies that encourage staff and promote excellence and also ensuring continuity of leadership by forming efficient strategies For more details find attached a comprehensive training schedule for your reference. ************************************************************************************************************************ The Investment fee for securing a seat is KSHS, 159,995 (ADD VAT)per delegate. SPECIAL OFFER !! • * We are booking in delegates from your industry sector this week on an INCREDIBLE Multiple Booking Rate of 10 % discount Kindly confirm as this offer is on a first come first served basis. Fee includes course materials and resources, course certificate, luncheons and refreshments at the venue. Ps.The discounted seats are highly on demand and are very limited as the allocation is based on the industry sectors. To Register: Kindly complete the form (see last page of PDF attachment) and then fax it back it to my attention on the contacts below: or scan and email to meke6(a)marcusevanske.com (use this email for any correspondences). Please take advantage of the Premium plus discounts: Early Bird Offer and Multiple delegates special rates! If you are DIT Registered, kindly note it is reimbursable. If you have any further queries, please don't hesitate to contact me on the numbers below. Thank you in advance. Kind Regards, Nancy Muturi ______________________________ Training Division Marcus Evans (K) Ltd. - DIT REG NO. DIT/TRN/764 A Division of Marcus Evans U.K. (PTY) 19th Floor, Teleposta Towers, Kenyatta Avenue P.O. Box 25753 - 00100, Nairobi, Kenya Tel: +254 20 3265000 /Direct Line +254 20 3265146 Email: meke6(a)marcusevanske.com www.marcusevans.com “Try not to become a man of success but rather to become a man of value.” Albert Einstein Marcus Evans is the world's leading provider and promoter of Business Summits and Congresses, Conferences, Professional Training and Business Intelligence. The Group's International network of offices provides a one-stop shop for all a company's business intelligence, market analysis, learning and training needs. Our Mission: To provide our clients with the information and insights they need to sustain a valuable competitive advantage.

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Re: [kictanet] Hi Mollel-re digital villages
by warigia bowman 19 Oct '11

19 Oct '11

Are you located in Kenya? Can you give me some more information about yourself? It is just a small group for discussing the buildout of digital villages in Kenya.I am not necessarily opposed to you joining. I just need more information. I think you need to join a group called Kictanet. "KICTAnet ICT Policy Discussions" <kictanet(a)lists.kictanet.or.ke>, Yours, Rigia On Wed, Oct 19, 2011 at 2:34 PM, Godwin Mollel <mollel.g(a)gmail.com> wrote: > I am looking forward to connecting with like minded individuals who are > exchanging ideas and knowledge concerning current technologies and the > digital world in general. > > Regards, Mollel > > On Wed, Oct 19, 2011 at 2:37 PM, warigia bowman <warigia(a)aucegypt.edu>wrote: > >> dear Mollel >> >> Please explain your interest in joining our group. >> >> Thanks, Rigia >> > >

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Kenyan Diaspora Conference - a mini report
by Matunda Nyanchama 18 Oct '11

18 Oct '11

I had sought some input from the list on what I would raise in my panel whose focus was on the state of ICT in Kenya and associated opportunities of the Diaspora. It was full house given we had 5 people to share one hour, we didn't do much justice to the presenters. We have sent feedback to the organizers (the Kenyan Embassy in Washington DC) to better structure such events in the future. Indeed, it is unfair for people to travel across the Atlantic prepared to speak for one+ hours only to get 5 mins, exactly what happened in all sessions. This conference was, realistically a 4~5 day affair. That said, the event was attended by more than 500 people with close to 200 turned away because of failure to register in time. (And contrary to media reports, President Obama wasn't in the invited list; the embassy had requested presence of the First Lady but her calendar was fully booked, a matter she communicated in time.) The conference was a great networking event; and the energy in the place was palpable! The attendance was higher than we have come to expect of Kenyan conferences and expectations were even higher. Sessions (plenary and breakout) were packed as attendees sought information, ideas, issues, etc on how to get engaged in the country's affairs. And the speakers did superbly. Vision 2030 was at the centre of the presentation and director, Mugo Kibati gave a good update on where the process is at the moment. I must say that many in the Diaspora weren't even aware of such projects as Konza City, the Northern Corridor infrastructure project, the Urban Commuter Rail project in Greater Nairobi, and more. There were update on the reform process, dual citizenship, national integration, and more. Discussions also centred on collaboration (business, academia, etc) between the Diaspora and going beyond remittances (estimated to be $1.7 billion last year) and some companies, notably CIS offering products targeted at the Diaspora market. The scope of companies presenting ranged from ICT, financing, and more. We also had a chance to honour the late Wangari Maathai (RIP); the tributes were moving and if only dead people could speak, she would choose to stay alive and enjoy the glory and adoration accorded her. We heard of success cases spearheaded by the Diaspora, e.g.. the gentleman that influenced GE to locate its headquarters in Nairobi. As indicated, I chaired the ICT panel where, among others Eunice Kariuki represented the ICT Board. Despite time constraints she gave a superb report on what is happening in this sphere and especially the exciting Konza City! (Here presentation is attached). Of interest from the same panel is a presentation (also attached) by Akumu of Intelsat on use of vsat technology to penetrate rural Kenya. In my opening remarks I talked about the $196 billion "unclaimed" BPO market, really a tip of the iceberg of the size of the market, which is approx $500 billion. I have also seen reports that the Kenyan ICT market is approx $700 million annually! And my challenge was to the Diaspora to help ensure this duly benefits the nation. And they can contribute as investors, managers (given all the skills they have acquired), researchers and more. I also cited challenges with our Kenyan market: corruption (the cost of doing business?), infrastructure (remember those traffic jams), unreliable power (what with blackouts), corporate taxes (33%), business registration that takes longer than in many countries, compliance and reporting procedures (too many!); and lengthy dispute resolution. All these act as disincentives to investment and need keen attention from authorities. Finally, my reading is that the Kenyan Renaissance is underway; we position ourselves well and we will take off; we fail to do so and we may not recover. The analogy if that of torrential rains which if harnessed can generate power, irrigate farms, provide clean drinking water, etc; and if not harnessed can cause floods and associated havoc. ---------------------------------------------------------------------------------------------- Matunda Nyanchama, PhD, CISSP; mnyanchama(a)aganoconsulting.com Agano Consulting Inc.; www.aganoconsulting.com; Twitter: nmatunda; Skype: okiambe ---------------------------------------------------------------------------------------------- Be prepared to face ICT Security failures & know how to respond when they happen! Call: +1-888-587-1150 or info(a)aganoconsulting.com ---------------------------------------------------------------------------------------------- "A bus station is where a bus stops. A train station is where a train stops. On my desk I have a workstation…" - Anonymous ----------------------------------------------------------------------------------------------- This e-mail, including attachments, may be privileged and may contain confidential or proprietary information intended only for the addressee(s). Any other distribution, copying, use, or disclosure is unauthorized and strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail and permanently delete the message, including any attachments, without making a copy. Thank you.

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Quality of Tech Support with Kenyan Telcos
by Odhiambo Washington 18 Oct '11

18 Oct '11

Apologies in advance for cross-posting. I'm somehow very appalled at the level of technical support we get from our Telcos. What surprises me is the fact they they have some of the best brains in the market, yet they simply cannot get these brains to address the consumer problems. A simple problem can take you ages to get solved -- unless you go behind the scenes and contact these techies at a personal level. I've come to the point of thinking that either there is too much bureaucracy introduced between the people we talk to (the CSEs) and the engineers who work in the background or the escalation process simply isn't streamlined. The process of getting a solution from the engineers can take ages (to me, a week is ages!). Then again, the Customer-facing teams simply seem to be robots who don't want to try and reason out. Is thinking out of the box not acceptable for CSEs working in these Telcos?? Take one such problem that I'm facing currently with one these Telcos - ORANGE: I bought their much touted 21Mbps modem. The issue at hand is that I need to share the Internet connectivity with other residents of my house via a WiFi router. My router, a D-Link DIR-825, has a USB port that supports a 3G modem. There is one obstacle that I must overcome with the ZTE modem for me to be able to use it with my D-Link router -- I must find a way to disable the virtual CDROM and card reader from the USB stick/modem. The problem is no technician at ORANGE knows how to do this. Probably there is a technician (I have a feeling Orange must have gotten ZTE to train some technicians, or in the daftest form, ZTE must have seconded some techies to Orange!) but it's not possible to reach him/her/them! My router already works with the Safaricom's Huawei E1820, because I was able to go-ogle and find the AT Command to use to disable the virtual CDROM (AT^U2DIAG=0 does the disabling; AT^U2DIAG=1 re-enables it if I need to), which then enabled my router to recognize the USB modem. Fortunately, after installing the drivers on a computer, I really do not require the virtual CDROM interface anymore. I have not been able to find an equivalent command for ZTE-MF192 USB stick and has called Orange Customer Support (Data+Internet) so many times and they simply don't have a clue as to what I am asking for. I'd have thought they are trained to know that some clients are more demanding than others and as such they are allowed to go the extra mile and reason outside the box to help such customers. I am not sure if I am expecting too much, but because I paid money to get this modem, I'd expect Orange to help me in any way that I'd like to use the modem. They still make their money by allowing me to use it. What I don't seem to be able to wrap my head around is why there is no technician at Orange (whether native or Chinese) who can help me with this problem? Aren't we supposed to expect a better quality support from these Telcos than we are getting now?? I started by generalizing on "Telcos". I have only detailed my problem with Orange, but such problems are not exclusive to Orange. I remember Robert Yawe has detailed his own tribulations with other Telcos on this very forum. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler. Please consider the environment before printing this email.

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